Exchequer Support Officer

The Exchequer Support Officer will work within the Purchase to Pay (P2P) and Accounts Payable support team, ensuring the smooth and accurate management of supplier payments, purchasing support, and financial processing.

The role is responsible for maintaining P2P systems, supporting internal users, and ensuring efficient and compliant purchasing and payment processes.

The position provides high‑quality technical, administrative, and customer‑focused support, helping deliver value-for-money procurement and effective financial governance.

• Administer reports to update and maintain financial systems and records.


• Provide frontline customer support relating to purchasing and payment processes.


• Create and amend supplier records while ensuring vendor verification compliance.


• Manage new supplier requests in line with internal procurement rules.


• Create and maintain supplier category codes.


• Provide support to users purchasing goods and services through the P2P system.


• Maintain the supplier master file and manage purchase card administration.


• Work as part of a fast‑paced team managing shared mailboxes.


• Provide specialist technical advice to users and resolve queries or disputes.


• Maintain up‑to‑date knowledge of all relevant IT systems used in service delivery.


• Develop and maintain quality systems and procedures to ensure service efficiency.


• Register and validate applications or requests relevant to the service area.


• Prepare management information, reports, and data for audits or stakeholders.


• Liaise with internal and external partners including suppliers and other agencies.


• Attend and support team meetings, contributing recommendations for improvement.


• Take minutes for meetings, including those of a confidential nature.


• Support project workstreams and assist in delivering project outcomes.


• Monitor purchasing activity and ensure compliance with financial regulations.


• Manage personal workload, ensuring deadlines and performance targets are met.


• Support basic health and safety checks relating to work areas.


• Carry out all duties in line with organisational policy and procedures.

• Strong knowledge of procurement, purchasing, or accounts payable processes.


• Experience managing vendor verification and supplier setups.


• Ability to work effectively within a fast‑paced team environment.


• Strong IT skills with excellent attention to detail and accuracy.


• Good communication and customer service skills.


• Strong organisational ability and capacity to manage multiple tasks.

• Experience with SAP, Neptune, or other Purchase to Pay systems.


• Understanding of financial processes or local government finance (or similar).


• Ability to analyse data and financial information.

• Results‑oriented


• Adaptable


• Innovative


• Strong analytical abilities


• Customer‑focused mindset