Product Owner

Product Owner
London (hybrid)
£45,000 - £50,000 plus excellent benefits

We are working with a leading public facing organisation that operates a large-scale customer experience platform used across multiple passenger transport services in the UK.

They are looking for a Product Owner to join their growing digital team and take ownership of their marketing websites and content management systems.

As Product Owner, you will be responsible for managing and improving the organisation's websites through their CMS platform.

You will prioritise updates and enhancements, support stakeholders with website improvements and ensure content is delivered consistently and efficiently across the platform.

This role is slightly different to a traditional Product Owner position, as it has a strong CMS focus.

You will act as the bridge between internal stakeholders, clients and technical teams, helping deliver website improvements, troubleshooting issues and ensuring the CMS environment is running effectively.

Key Responsibilities

, Own and manage the organisation's marketing websites built using Drupal and Site Studio

, Prioritise and manage website improvements and new features based on business needs

, Work closely with marketing, UX, development and delivery teams to deliver high-quality digital experiences

, Oversee how website content is created, edited and published through the CMS

, Troubleshoot issues, implement quick fixes and support ongoing website improvements

, Manage workflows, permissions and processes for website updates

, Use analytics, SEO insights and user behaviour data to drive continuous improvements

, Support internal teams and clients with CMS best practices and training where required

Experience required:

, Experience working as a Product Owner, Digital Product Manager, or similar role within a CMS-driven environment

, Strong knowledge of content management systems (experience with Drupal is highly desirable)

, Understanding of UX principles, SEO and website performance optimisation

, Ability to manage stakeholders and work collaboratively with technical and non-technical teams

, Experience prioritising backlogs and working within Agile environments

, Strong problem-solving skills and ability to work in a fast-paced environment

Up to £50,000 PA plus excellent benefits.