Customer Service Administrator role available! We are looking for a Customer Service Administrator to join a successful Chemical Manufacturing company in Bradford who has a global reach.

Working for this company brings a competitive salary, pension contribution, 24 days annual leave + bank holidays, contribution towards Private Healthcare and more.

The team is friendly, dynamic and welcoming.

This role is a 6-month temporary contract with the potential to be extended.

Summary:

• Role: Customer Service Administrator


• Monday - Friday, 8:30 - 5pm


• A temporary role guaranteed for 6 months but potential to be extended


• Salary: £26,780


• Has training and development opportunities available


• 1 hour lunch break

Main Duties of Customer Service Administrator:

• Manage orders from enquiry through to completion


• Liaising with customers over the phone and email to manage their enquires, process orders and apply costs correctly


• Produce Invoices and credit notes for orders and returns


• To be of general assistance in the smooth running of the office and department processes


• Set up new customer accounts


• Maintenance of documentation to ensure information is up to date and accurate


• Communicating with internal and external customers

Requirements of Customer Service Administrator:

• Able to communicate effectively over the phone and face to face


• Ability to use Microsoft Office and willing to learn in house software systems


• Experience dealing with complaints & enquiries


• Experience in processing orders


• Experience working with Microsoft Navision is desirable but not essential

If this Customer Service Administrator role would be of interest, please contact Ava Murphy at E3 Recruitment - 01484 645 269.