Harper May is partnering with a rapidly growing financial technology business that is looking for a Chief Operating Officer to help scale its operations and support the next phase of expansion.

The company has built a strong platform within the financial services space and is focused on strengthening its operational infrastructure as it continues to grow its client base and product offering.

The Role

As Chief Operating Officer, you will work closely with the Chief Executive and senior leadership team to oversee the company’s operational performance, ensuring the business is structured to support continued growth.

The role will focus on improving operational efficiency, strengthening internal processes, and aligning operational strategy with the organisation’s commercial objectives.

Key Responsibilities

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  Lead day-to-day operational management across the business

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  Develop and implement operational strategies to support growth and scalability

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  Work closely with the Chief Executive to execute the company’s strategic objectives

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  Oversee internal processes, systems, and controls to ensure operational efficiency

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  Support product delivery and operational performance across key business functions

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  Establish clear operational metrics and performance frameworks

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  Manage cross-functional teams and promote collaboration across departments

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  Identify opportunities to improve operational processes, automation, and scalability

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  Ensure the organisation maintains strong governance and risk management practices

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  Contribute to strategic planning, business development, and growth initiatives

Candidate Profile

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  Proven senior leadership experience within financial technology, digital financial services, or a high-growth technology environment

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  Strong operational leadership experience within a scaling business

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  Experience building and improving operational frameworks, systems, and processes

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  Strong commercial awareness with the ability to translate strategy into operational delivery

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  Experience managing cross-functional teams in a fast-paced environment

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  Confident working closely with executive leadership and stakeholders

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  Analytical, solutions-focused, and able to drive organisational efficiency