Harper May is working with a financial services organisation that is seeking a Chief Operating Officer to oversee operational management across the business.

The organisation is focused on strengthening operational performance, enhancing internal processes, and ensuring the business operates effectively within a regulated environment.

The Role

The Chief Operating Officer will work closely with senior leadership to manage operational activity across the organisation.

The position will focus on ensuring operational efficiency, maintaining effective internal frameworks, and supporting the organisation’s broader commercial objectives.

Key Responsibilities

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  Oversee operational management across the business

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  Ensure operational systems and internal processes are effective

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  Support the execution of the organisation’s strategic plans

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  Maintain strong operational governance and internal control structures

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  Develop operational reporting frameworks and performance monitoring

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  Drive improvements in operational efficiency

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  Coordinate activity across multiple business functions

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  Lead operational teams and ensure strong delivery standards

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  Support organisational development initiatives

Candidate Profile

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  Senior operational leadership experience within financial services

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  Strong experience managing business operations within regulated environments

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  Ability to develop and strengthen operational frameworks

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  Proven leadership experience managing teams and departments

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  Strong understanding of operational governance and controls

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  Ability to work closely with senior leadership teams