Harper May is working with a financial technology business that is seeking a Chief Operating Officer to support the continued development of its operational framework.

The organisation is focused on strengthening internal processes, improving operational efficiency, and ensuring the business is well positioned for long-term growth.

The Role

The Chief Operating Officer will oversee the day-to-day operational performance of the organisation while working closely with the leadership team to ensure business objectives are delivered effectively.

This role will focus on operational structure, internal systems, and the alignment of teams to support overall business performance.

Key Responsibilities

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  Oversee operational performance across the organisation

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  Ensure internal processes and systems operate efficiently

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  Support the implementation of business strategy from an operational perspective

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  Develop operational frameworks that support scalability and performance

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  Monitor operational metrics and performance indicators

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  Improve processes to enhance efficiency across departments

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  Promote collaboration between operational, commercial, and support teams

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  Maintain strong governance and operational control frameworks

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  Support leadership with operational insight and reporting

Candidate Profile

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  Senior operational leadership experience within financial technology or technology-led environments

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  Strong experience managing business operations within regulated or complex organisations

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  Ability to develop and improve operational structures

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  Strong leadership and stakeholder engagement skills

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  Commercial awareness and a practical approach to problem solving

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  Experience managing cross-functional teams