Our client is a well-established local organisation in Poole, the business delivers specialist products and services to a diverse customer base across multiple sectors and relies on robust, modern IT systems to support its operations.

This is an excellent opportunity to join a stable company with a collaborative culture, strong internal support, and a commitment to continuous improvement.

The successful candidate will become part of a small, professional IT team supporting users across the business.

You will act as a key point of contact for internal IT support, ensuring systems run smoothly and users receive timely assistance, the position is office based Monday to Friday paying up to £30,000pa DOE.

Duties for the Successful IT Support Technician

- Providing day-to-day technical support to staff
- Troubleshooting hardware, software, and connectivity issues
- Setting up new equipment and user accounts
- Maintaining systems through updates and preventative maintenance
- Supporting telephony and business applications
- Managing and resolving support tickets
- Assisting with IT projects, upgrades, and improvements

Skills and experience required for the successful IT Support Technician:

- Proven experience in an IT support or service desk role, or relevant IT qualifications
- Strong hands-on skills in diagnosing and repairing hardware issues
- Solid knowledge of Microsoft Windows desktop environments, Windows Server, and Microsoft Office
- Good understanding of basic networking principles (e.g.

connectivity, IP, troubleshooting)
- Familiarity with business systems such as CRM, ERP, or IT service management platforms
- Highly organised with strong attention to detail and a logical mindset

Benefits for the Succesful IT Technician:

- Additional holidays for life events 
- Holiday buy and sell scheme 
- Maternity pay 
- Free parking 
- Free eye test
- Health and wellbeing scheme 

If you are an experienced IT Support Technician looking for your next challenge, please apply with your CV and Yasmin will call you.