Showroom Manager - Mobility Retail

Showroom Manager – Mobility Retail - Immediate Start West Midlands.

Our client is looking for a driven and customer-focused Showroom Manager to lead the day-to-day running of their mobility retail showroom.

This is a hands-on role where you’ll combine sales, customer care, and operational management to deliver an excellent in-store experience.

You’ll be working with a range of products including mobility scooters, wheelchairs, rise & recline furniture, and stairlifts—helping customers find the right solutions to improve their quality of life.

About The Company

They’re passionate about delivering an exceptional retail experience across every one of their stores nationwide.

As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their store teams to succeed.

Key Responsibilities:

• Managing the daily operations of the showroom
• Delivering a high level of customer service and driving sales
• Listening to customer needs and recommending the most suitable products
• Building strong, long-term customer relationships
• Liaising with engineers to coordinate in-life service, maintenance, and repair work for customers
• Supporting customers post-sale to ensure a smooth and professional aftercare experience
• Maintaining a clean, tidy, and well-presented showroom
• Stock replenishment and merchandising
• Handling daily banking and cashing up
• Using internal systems and computers confidently

What They’re Looking For:

• A sales-driven individual with a passion for customer service
• Strong communication and listening skills
• Highly organised with excellent attention to detail
• Confident using computers and systems
• Ability to work independently and take ownership of the store
• Full UK driving licence and access to a vehicle (essential)

Working Hours:

• Monday to Saturday, 9:00am – 4:00pm
• 5 days one week / 6 days the next (alternate rota with a day off in the week)

What They Offer:

• Competitive basic salary plus commission
• On-target earnings of £27,000 – £32,000
• Full training provided
• Supportive working environment
• Opportunity to make a real difference to customers’ lives

If you’re a motivated retailer who enjoys helping people and wants to be part of a growing business, they’d love to hear from you.

*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list.  You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.