OFFICE MANAGER

My Client based in Redhill, is seeking a Cleaning company Office Manager.

Main Responsibilities

- Operation and administration of the Business Management System with absolute attention to detail.

- Administrative tasks as required including letters to customers, newsletters, maintenance of customer database, returns to Service Master, post and emails.

- Customer Service - answering telephone calls from existing customers in a professional and courteous manner and dealing with their schedule changes, complaints and enquiries.

- Sales - answering telephone calls from potential customers in a professional and courteous manner and booking quote appointments or timed cleans as appropriate.

-Ensure teams are dispatched promptly at X am each morning with correct paperwork and keys.

Make any necessary changes to schedules and organise teams.

-Record and balance customer payments each afternoon and prepare and deliver banking as required.

- Security - ensure customer key procedures are adhered to, ensure security of premises and safety of electrical equipment when office empty.

- GDPR - security of customer and staff data to be paramount and IT security procedures to be followed.

- Filing to be completed weekly or quicker.

- Ensure laundry is processed promptly.

- Stock and maintain all necessary equipment, products, and supplies.

- Abide by Health and Safety regulations at all times and maintain our Health & Safety records as required.

ALSO

Customer Management to include:

Must have

-Valid Basic DBS

-Full UK Driving Licence

If interested please apply below