An exciting opportunity has arisen for an experienced Hire Controller to join a busy and friendly depot within the plant hire industry.

This position is ideal for someone who thrives in a fast-paced environment and enjoys coordinating equipment, managing customer relationships, and ensuring smooth day-to-day operations.

You will be responsible for processing hire orders, coordinating drivers, scheduling deliveries and collections, and acting as the first point of contact for customers.

The role requires strong organisation skills, attention to detail, and a customer-focused approach.

Key Responsibilities

- Process hire orders and manage equipment availability
- Coordinate deliveries and collections with drivers
- Act as first point of contact for customer enquiries
- Ensure customer requests are handled efficiently and professionally
- Resolve customer issues in a calm and friendly manner
- Work closely with depot team to support daily operations
- Maintain accurate records and administration
- Prioritise workload and meet deadlines in a busy environment

Requirements

- Previous experience in a Hire Controller role within the plant hire industry
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Highly organised with strong attention to detail
- Experience working in a fast-paced environment
- Good Microsoft Office skills
- Effective time management and prioritisation skills
- Customer-focused mindset

This is a great opportunity for an experienced Hire Controller looking to join a supportive team in a stable, growing environment with long-term career prospects. 

Please hit apply for reach our to Pete for further information on 07485986178 or peter@holtautomotive.co.uk