JOB DESCRIPTION



Responsibilities:

• Assist customers via phone, email, and in person


• Process orders, payments, returns, and customer accounts


• Provide accurate product and policy information


• Resolve customer concerns and initiate paint match requests


• Collaborate with Sales, Operations, and AR/Credit teams


• Maintain accurate customer records


• Identify opportunities to recommend additional products

• Strong communication and problem-solving skills


• Positive, customer-focused attitude


• Comfortable using computer systems (ERP/CRM experience a plus)


• High school diploma or equivalent


• Customer service experience preferred, not required-training provided

• 
  Day shift


• Office-based role with occasional walking and light lifting (up to 20 lbs)

• 401(k) matching


• Dental insurance


• Health insurance


• Paid time off


• Vision insurance