Brambles of Inveraray | Live-in available | Evenings off | Seasonal March-November (perm possible)

Are you the kind of supervisor who runs the floor - sets the pace, keeps standards high, spots problems early, and gets the best out of a team?

Brambles of Inveraray (award-winning hotel & café) is looking for a confident Front of House Floor Supervisor / Duty Manager to lead daily service in our busy café.

This is a hands-on operational role - you won't be in the office.

You'll be on the floor, coaching, organising, and keeping everything sharp from open to close.

We're in a tourist town, so summer is fast-paced.

We need someone who thrives in that environment and can keep the team motivated, focused, and selling.

What you'll be responsible for:

• Running the floor during service: directing the team, managing flow, and keeping energy high.
• Setting standards and holding them (non-negotiable):
  
  
  
  • tables cleared and reset quickly
  • no dirty plates left after guests leave
  • guests greeted warmly and checked on
  • service stays smooth even when it's busy
  
  
• Getting the café "set up to win" each day: opening readiness, section plans, pre-shift briefings, assigning jobs, checking the team is ready.
• Driving sales and pace: coaching upselling, keeping the team switched on, and stepping in immediately if standards slip.
• Spotting issues before they become problems: slow sections, bottlenecks, team members struggling, guest dissatisfaction - and fixing it fast.
• Training and coaching on the job: quick corrections, clear feedback, and building confidence in the team.
• Supporting the wider operation as needed (communication with kitchen, handling guest issues calmly, keeping the atmosphere positive).

What we're looking for

• Proven experience as a FOH Supervisor / Duty Manager / Team Leader in a busy café, restaurant, or hotel environment.
• You're fast, observant, and decisive - you notice what others miss.
• You can motivate a team (not just "help out").
• You're confident giving direction and feedback in the moment.
• Strong organisation and time management - you plan ahead, not react late.
• Calm under pressure: you can handle busy tourist-season service without standards dropping.

Pay & perks

• Up to £35,000 per annum + tips (average £25-£30/day)
• Salary review after 8 weeks, if standards are met
• Staff meals and staff discounts
• Evenings off (great work-life balance)
• Live-in accommodation available for a small rent (ideal for relocation)
• Seasonal contract March-November, with opportunity for a permanent role

How to apply

Please apply with:

• A short note on where you've supervised (venue type + how busy it was)
• A quick example of how you keep standards high when it's hectic
• Your availability (and whether you'd need live-in accommodation)

If you're a true floor leader who loves great service and running a tight ship, we'd love to hear from you.