Client Service Officer - Asset Management

Job Description:

Core-Asset Consulting is working with a leading global asset management firm to recruit a Client Service Officer on an initial 12-month contract in Edinburgh.

This role sits within a client-focused team responsible for delivering a high-quality service experience to institutional and professional clients.

You will act as a key point of coordination across internal teams, ensuring client requirements are met efficiently and to a high standard.

The position offers broad exposure to client relationship management, operational processes, and cross-functional collaboration.

It is well suited to candidates with a proactive, solutions-driven mindset and a strong focus on client outcomes.

• Experience in client services, ideally within asset management


• Strong analytical and problem-solving skills with attention to detail


• Excellent communication and interpersonal skills


• Ability to manage multiple priorities in a fast-paced environment


• Proficiency in digital tools used in client service delivery


• A proactive approach with a strong commitment to delivering high-quality client outcomes

• Build and maintain strong client relationships, managing expectations and delivering a high level of service


• Act as a primary contact for client queries, ensuring timely and accurate responses


• Coordinate across internal teams to deliver client outputs, including reporting, invoicing, and data provision


• Manage client-driven operational requests and communicate progress to relevant stakeholders


• Support regulatory, platform, and client-related projects


• Identify and resolve service issues, including root cause analysis and implementation of long-term improvements


• Take ownership of the overall client service experience, particularly in relation to implementation impacts

Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.

Job reference: (16452)

To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

At Core-Asset, we're committed to protecting and respecting your privacy.

Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.

By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.

Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.

For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement

Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.

INDCAS