Senior Manager, Digital Experience

Senior Manager, Digital Experience | Day Rate Contract | Sydney

The Company

Our client is a purpose-driven financial services organisation with a strong member-first culture and a genuine commitment to delivering exceptional digital experiences.

They are in an exciting period of transformation, investing significantly in their marketing technology stack to modernise how they engage with their members and employer base.

The Opportunity

An exciting day rate contract opportunity has arisen for a talented Senior Manager, Digital Experience who is available immediately.

In this pivotal role, you will take ownership of a major Adobe Martech migration, lead a high-performing digital team, and ensure BAU operations continue to run seamlessly throughout.

This is an engagement suited to a senior digital professional who is comfortable operating across both strategy and execution from day one.

Key Accountabilities

• Lead the digital experience team through the successful delivery of a complex Adobe suite migration, including AEM, Adobe Journey Optimizer, and DAM, while keeping day-to-day website and email operations on track


• Own the end-to-end redesign and migration of the public website, ensuring member experience improvements are realised alongside the technical transition


• Drive the build and deployment of always-on, automated campaigns through Adobe Journey Optimizer, with the first complex campaign already in motion


• Manage internal stakeholder relationships and lead capacity planning to ensure the team is resourced and aligned through a period of significant operational change


• Improve team processes and ways of working to suit the new Martech environment, guiding a genuine cultural shift from manual and legacy operations to a platform-driven model


• Provide technical leadership across website management, SEO, SEM, and email marketing automation, ensuring best practices and digital governance are maintained throughout


• Set clear objectives and foster a high-performing, collaborative team culture focused on continuous improvement and data-driven decision-making

Ideal Experience

• Demonstrated expertise in the Adobe suite, particularly AEM, with Adobe Journey Optimizer experience highly regarded and DAM familiarity an advantage


• Proven background leading digital experience or Martech transformation projects, with a solid understanding of CMS migration, digital platform integration, and how the pieces of a modern Martech stack fit together


• Strong leadership capability with the ability to stabilise and develop a team through change, managing competing priorities while maintaining momentum across BAU and project workstreams


• Experience managing senior stakeholders and cross-functional teams in complex, regulated environments, ideally within financial services, superannuation, or a related sector


• A process improvement mindset with the drive to build scalable, efficient digital workflows and embed a culture of performance and accountability

Why Apply

• Join a respected organisation at a genuinely transformative moment in its digital journey, with real scope to shape outcomes and leave a lasting mark on how the business engages its members


• Work alongside a collaborative, invested leadership team in a role that balances strategic influence with hands-on delivery across a rich and evolving Martech environment


• Competitive day rate engagement with a hybrid working model offering three days in office, providing both flexibility and genuine connection to the team

To have a confidential chat, please contact Ryan Clarke at rclarke@parityconsulting.com.au

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