Field Service Engineer

An exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions.

The Field Service Engineer, based in Wales, will report into the Technical Operations Manager and will be required to operate with a high degree of autonomy whilst working against pre-defined work schedules.

Key Responsibilities and Accountabilities

• Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements.


• Develop strong relationships with key personnel at customer sites (Owners / General Managers / Sales Managers / Administrators / Security Teams).


• Escalation of customer service issues to line management


• Proactively manage weekly schedules ensuring that customers are delivered the optimum service.


• Identification, survey installation and maintenance of infra-structure on new and existing customer sites.


• Provide national emergency breakdown cover.

The Field Service Engineer, in Wales will be willing and able to undertake extensive travel within the North Wales, therefore a current driving license that is valid in the UK is essential.

Apply now for the Field Service Engineer Job opportunity based in Wales by sending your CV to jthompson@redlinegroup.Com