F&B Operations Manager - Premium Hospitality Venues

Location: London

Salary: £70,000 - £80,000

An exciting opportunity has arisen for an experienced hospitality operator to join a growing business with a portfolio of premium London venues.

This role is all about people, standards, culture and operational excellence.

The business is entering its next phase and is looking for a highly visible leader who can bring structure, consistency and energy across a number of established sites.

The successful candidate will work closely with venue leadership teams, helping to strengthen performance, improve communication, develop talent and create an environment where both teams and guests thrive.

The Role:

• Provide operational leadership across multiple premium hospitality venues
• Drive consistency in standards, service delivery and guest experience
• Review and improve operational processes and ways of working
• Support, mentor and develop senior management teams
• Build strong relationships across all departments
• Ensure labour, productivity and commercial performance are effectively managed
• Work closely with people teams on team development, structure and performance
• Create a culture of accountability, engagement and high standards
• Identify opportunities to improve efficiency and operational effectiveness
• Play a key role in future growth plans and upcoming projects
• Spend the majority of time within the venues, supporting teams and leading from the front

The Person:

• Proven multi-site hospitality experience within a premium environment
• Background in restaurants, luxury hospitality, hotels, private members clubs or high-end experiential venues
• Strong leadership skills with the ability to influence and inspire teams
• Commercially astute with a solid understanding of operational performance
• Comfortable managing senior stakeholders and department heads
• Strong people focus with experience building culture and developing talent
• Able to challenge the status quo and implement positive change
• Hands-on, visible and naturally collaborative in their approach
• Flexible in working patterns and understands the demands of a seven-day hospitality operation

Cvs to kate@corecruitment.com