General Manager

Location: Tromsø, Norway
Salary: 55,000 NOK per month + benefits

An exciting opportunity to join a globally recognised hospitality and entertainment brand as General Manager.

This role is ideal for a commercially driven leader who enjoys being involved in both the strategic direction and day-to-day operations of a busy venue.

As General Manager, you will take full responsibility for business performance, guest experience, team leadership, and operational excellence.

You will play a key role in driving future growth, developing new ideas and initiatives, and ensuring the business operates efficiently and profitably.

Requirements

• Proven leadership experience within hospitality, restaurants, hotels, or entertainment venues
• Strong commercial mindset with experience managing budgets and controlling costs
• Hands-on management style with a visible presence on the floor
• Ability to inspire teams and drive operational performance
• Excellent communication and stakeholder management skills
• Fluent English required; additional languages are advantageous

Key Responsibilities

• Lead all aspects of venue operations, including both floor and administrative management
• Drive revenue growth while maintaining strong cost control and profitability
• Develop creative ideas and initiatives to enhance the guest experience and support future growth
• Lead, motivate, and develop management and operational teams
• Ensure exceptional service standards and guest satisfaction
• Monitor business performance through KPIs, budgets, and operational metrics
• Build strong relationships with key stakeholders and local partners

This is an excellent opportunity for an ambitious hospitality leader looking to make a significant impact within a high-profile international brand.