General Manager - Members Club
Location: London
Salary: Up to £110,000 + Bonus

An opportunity to lead one of London's most high-profile hospitality and membership destinations.

This is a large-scale, multi-faceted operation spanning multiple floors, with a significant team, a strong food and beverage offering, private events, live entertainment and a highly engaged membership community.

The business attracts an affluent and influential clientele and continues to evolve its proposition, making this a role for someone who thrives in fast-paced, ever-changing environments.

The Role:

• Drive the operational performance of a complex, multi-revenue hospitality business.
• Lead, develop and hold accountable a large senior management team across multiple departments and guest experiences.
• Embed structure, consistency and clear operational controls whilst maintaining the personality and creativity that makes the venue unique.
• Improve reporting, financial accountability, labour management and operational standards across the business.
• Work closely with senior leadership on strategy, culture, guest experience and commercial performance.
• Oversee a significant events and private hire operation, ensuring exceptional execution and attention to detail.
• Be highly visible within the business, particularly during peak trading periods, with a hands-on presence expected across key trading nights.
• Champion a culture of performance, development and accountability whilst creating an environment where great people can thrive.

The Person:

• Currently operating at General Manager, Operations Manager or Director level within premium hospitality, luxury lifestyle, private members clubs, hotels or high-profile restaurant groups.
• Comfortable leading large teams and complex operations with multiple revenue streams.
• Commercially astute with strong financial understanding and experience improving controls, reporting and operational discipline.
• Confident, credible and able to command respect from both teams and stakeholders.
• Thrives in entrepreneurial businesses and enjoys balancing structure with creativity.
• Experienced managing high-profile guests, bespoke events and elevated service standards.
• Dynamic, energetic and resilient with the ability to drive change and challenge existing ways of working.
• Well-presented, professional and comfortable operating in a high-expectation environment.

Get in touch – kate@corecruitment.com