Optical Practice Manager Job in London

Location: Prominent Central London Location

Salary: Up to £36,000 DOE + Excellent Benefits

About the Opportunity

Zest Optical are currently working alongside a premium opticians to recruit an Optical Practice Manager for one of their prominent London locations.

This is an opportunity for an ambitious leader who enjoys being on the shop floor, developing people and driving performance.

We're not looking for somebody who simply manages rotas and paperwork.

We're looking for somebody who leads by example.

Somebody who naturally sets high standards, supports their team to grow and understands that exceptional customer service and strong commercial performance go hand in hand.

About the Business

This is a modern optical and hearing care business with a strong reputation for combining advanced clinical services, premium products and excellent customer service.

The focus is on delivering a seamless patient journey whilst creating a positive, commercially successful environment where both patients and colleagues feel valued.

As Practice Manager, you'll have the autonomy to influence the culture, performance and ongoing success of your store.

The Role

You'll lead a smaller team, remaining hands-on in the day-to-day operation of the practice whilst setting the standards others follow.

Responsibilities will include:

• Leading, motivating and developing the team


• Setting the standard for customer service through your own example


• Driving sales performance whilst maintaining an exceptional patient experience


• Coaching colleagues to maximise confidence, product knowledge and commercial awareness


• Monitoring key performance indicators and identifying opportunities for improvement


• Managing the day-to-day operation of the practice


• Creating a positive, collaborative and accountable team culture


• Ensuring consistently high operational standards throughout the business

About You

We're looking for a manager who enjoys developing people just as much as achieving results.

The successful candidate will:

• Have previous management or leadership experience within optics


• Lead from the front and enjoy being hands-on


• Be passionate about delivering exceptional customer service


• Understand how outstanding service drives commercial success


• Be confident coaching and developing individuals


• Have strong organisational and communication skills


• Bring energy, enthusiasm and accountability to the team


• Take ownership and continually look for opportunities to improve performance

This opportunity would suit somebody who enjoys building high-performing teams, creating a positive culture and helping people achieve their potential.

What's On Offer

• Salary up to £36,000 depending on experience


• Lucrative bonus scheme


• 35 holidays


• Opportunity to lead a prominent London location


• Join a successful and growing healthcare business


• Ongoing leadership and professional development


• Supportive senior management team

How to Apply

To avoid missing out on this Practice Manager opportunity in London, please click the 'Apply' link or contact Kieran Lindley via WhatsApp for more information.