Director of Operations - Elevated Casual Restaurant Group

Portland, OR
$100,000 – $125,000 + Incentives + Benefits

We’re partnered with a locally owned hospitality group in Portland seeking an enthusiastic Director of Operations to oversee their collection of elevated casual restaurant concepts.

This is a fantastic opportunity for a hands-on operator who enjoys working closely with restaurant teams, developing leaders, and driving operational excellence.

The group has built a strong reputation within the local dining scene and is looking for someone who can help strengthen operations while supporting future growth.

This isn't a role spent behind a desk—you'll be regularly in the restaurants, coaching General Managers, improving systems, and ensuring every location consistently delivers an outstanding guest experience.

What You'll Be Doing

• Coaching, mentoring, and developing General Managers and leadership teams
• Driving operational consistency, service standards, and guest satisfaction
• Monitoring financial performance, labour, food costs, and profitability
• Implementing systems and processes to improve operational efficiency
• Partnering with ownership on business strategy and future growth initiatives
• Conducting regular restaurant visits and providing hands-on operational support
• Ensuring brand standards, food quality, and hospitality remain best-in-class

What We're Looking For

• Multi-unit restaurant operations experience
• Background in elevated casual or upscale full-service restaurant concepts
• Proven ability to develop managers and build high-performing teams
• Strong financial acumen with experience managing P&Ls, labour, and operational KPIs
• Growth-minded leader who enjoys improving systems and building strong cultures