Automation Analyst

AI & Automation Analyst

Hybrid Working - 2 days per week in London

Paying between £35,000-45,000, depending on experience

Our client is a growing Managed Services Provider investing heavily in AI, automation and business transformation.

They are seeking an ambitious AI & Automation Analyst to join their team and play a key role in developing innovative solutions that drive operational efficiency, improve service delivery and create measurable business value.

This is an excellent opportunity for a graduate or junior technology professional looking to build a career in AI, automation, data analytics and systems integration within a supportive, forward-thinking environment.

Key responsibilities include:

• Developing and enhancing internal AI and automation tools


• Building and maintaining automation scripts across business-critical platforms


• Creating integrations between systems using APIs and automation technologies


• Analysing, cleansing and reconciling data from multiple sources


• Developing dashboards and reports to support operational and commercial decision-making


• Identifying opportunities to improve business processes through AI and automation


• Working with technologies including Microsoft Copilot, Copilot Studio, Claude and Microsoft Foundry


• Supporting the end-to-end delivery of AI and automation projects


• Producing and maintaining clear technical documentation


• Measuring and reporting on the business benefits delivered by automation initiatives

Requirements

• Degree in Computer Science, Data, AI, Business Systems or a related discipline, or equivalent commercial experience


• Strong analytical and problem-solving abilities


• Good working knowledge of Microsoft 365


• Experience with Python and/or PowerShell


• Exposure to data analysis and reporting


• Experience using Power BI


• Understanding of APIs, integrations and automation concepts


• Strong communication skills with both technical and non-technical stakeholders


• Excellent attention to detail and documentation skills


• Genuine enthusiasm for AI, automation and emerging technologies

Desirable Skills

• Exposure to N-able, ConnectWise or Halo


• Knowledge of Azure, Microsoft Graph and the Power Platform


• Experience with Microsoft Copilot, Copilot Studio or other AI technologies


• Understanding of REST APIs and JSON


• Awareness of data security and governance best practices


• Previous experience within an MSP or IT services environment


• Experience building automation workflows or AI-powered solutions

Hybrid Working - 2 days per week in London

Paying between £35,000-45,000, depending on experience

Must be eligible to work in the UK.