Customer Service Administrator

As Customer Service Administrator you will be joining a highly successful logistics business located in Banbury.

Based onsite the role is full time and permanent.

With a salary of up to circa £27800 (£1000 annual bonus) you'll be working as part of a supportive and friendly team.

The role is telephone and email-based handling enquiries, booking in deliveries, managing key accounts providing first class customer service.

Key Accountabilities for the Customer Service Administrator:

• Booking in deliveries, working with the transport team


• Answering queries for customers and key accounts, solving any issues


• Taking calls from customers and field based team


• Responding to emails


• Tracking all deliveries ensuring all paperwork and saved


• Processing all orders accurately


• Managing portfolio of accounts


• Other general administration

Key Skills Required for the Customer Service Administrator:

• Confident customer service skills


• Experience of working in a fast paced environment


• Methodical approach used to managing a busy workload


• Administration experience within an office environment


• Solid IT skills including MS Office


• Excellent communications skills


• Organised approach to work, able to work on multiple tasks at the same time


• High levels of accuracy and attention to detail


• Adaptable in a changing environment

What's in it for you?

• Salary of up to circa £27800


• Annual bonus of up to £1000


• 00 am to 5.00 pm Mon - Fri


• Large, modern open plan office


• Supportive team


• Full training


• Development and progression opportunities, the company is growing.