An exciting opportunity has arisen for a Service Manager / Aftersales Managerto join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.



As a Service Manager / Aftersales Manager, you will lead the Service Department, develop your team, improve operational performance and profitability, and deliver excellent customer service.

This full-time role offers basic salary of £40,000, OTE £60,000 plus bonus and benefits.

You will be responsible for:



* Managing the day-to-day operations of the Service Department across different brands.


* Leading, motivating and developing Service Advisors, Vehicle Technicians and support staff.


* Maximising workshop productivity, efficiency and profitability while monitoring KPIs and departmental performance.


* Maintaining high standards of customer service, retention and compliance with manufacturer standards, company policies and industry regulations.


* Improving processes, supporting the development of the franchise, building strong relationships and performing any other duties as required.


What we are looking for:



* Previously worked as a Service Manager, Aftersales Manager, Service Operations Manager or in a similar role.


* Understanding of dealership service operations and workshop management.


* Proven ability to drive departmental performance, growth and profitability.


* Commercial awareness and the ability to monitor and improve KPIs.


* Full UK driving licence.


What's on offer:



* Competitive salary


* Company car


* Life insurance


* Employee discounts


* Cycle-to-work scheme


* Enhanced maternity and paternity pay


* Free access to an in-house life coach


* Salary sacrifice workplace pension scheme


* Additional annual leave based on length of service


* Opportunity to support the development of a new automotive franchise


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.