Front of House Coordinator

Location: Bremen, Germany

Working Hours: Full-time, Monday–Friday (40 hours per week)

Salary: €34,000

About the Role

Are you a people-focused professional who enjoys creating a welcoming environment and keeping things running smoothly?

We’re looking for a Front of House Coordinator to join a modern flexible workspace, acting as the first point of contact for members and visitors.

This is a varied, hands-on role combining customer service, events, workspace operations and commercial support.

You’ll help create a positive experience for everyone using the space, build relationships with members, support local sales opportunities, and ensure the workplace is organised, professional and ready for business every day.

The Role

• Welcome members and visitors, providing a friendly and professional first impression.
• Respond to enquiries, arrange workspace tours and support sales opportunities.
• Manage meeting room bookings, events and additional services.
• Help organise events and activities to encourage member engagement.
• Support local marketing initiatives, member communications and social media ideas.
• Oversee reception activities, calls, post and deliveries.
• Ensure meeting rooms, shared spaces and refreshment areas are clean, organised and fully stocked.
• Coordinate with cleaning, maintenance and building management teams to resolve operational issues.
• Carry out building checks and help maintain health, safety and compliance standards.
• Maintain accurate records across CRM and other business systems.
• Support colleagues and contribute to a positive, collaborative workplace culture.

About You

• Previous experience in customer service, hospitality, reception, coworking or office administration.
• Strong communication and interpersonal skills, with a welcoming and proactive approach.
• Organised, adaptable and comfortable managing a variety of tasks.
• Confident building relationships with members, visitors and external suppliers.
• Commercially minded, with an interest in identifying opportunities to generate additional revenue.
• Comfortable using business systems and CRM tools.
• Fluent English; German language skills would be beneficial.

What’s on Offer

• A varied role combining customer experience, events and workplace operations.
• A friendly, collaborative working environment.
• The opportunity to take ownership of the day-to-day member experience.
• Opportunities to develop your skills across customer service, sales and operations.
• Full-time working hours, Monday to Friday.