Support Worker - Young Adults (Homelessness)

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (7:30AM - 3:30PM), mid (9AM - 5PM) and late (2PM - 10PM) shifts.

Temporary cover is required for approximately 2-3 months. 

Please note: you will be required to work across two supported accommodations and provide outreach support to young people across the Durham area.

In this position, you will be expected to;
- Hold a caseload of up to 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
- Maintain clear, accurate records
- Manage the security of the building

Please note; this role involves lone working.

To apply for this role, you must have;
- Experience working with young people or those affected by homelessness
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
- Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
- Experience of managing challenging behaviour, including responding calmly to crisis
- Strong literacy, numeracy and IT skills and ability to take notes
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
- Essential: Full UK driving licence and access to a car

Please note: parking is available (on street & car park), and travel expenses/ milage will be reimbursed for this role.