JOB DESCRIPTION



GENERAL PURPOSE OF THE JOB:



The role of the Regional Administrator is to support the sales reps with administrative duties, to keep the rep in the field as much as possible.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Entering and tracking all project orders


• Salesforce


• OLI Order Entry


• Communicate with CMs


• Strategic Alignment Tracking


• Assisting with Concur reports, entering on rep's behalf.


• Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc.


• Requesting Tremcare Quotes


• Submitting GC Requests Forms for team


• Pulling OLI reports for customers/reps


• Creating Material Lists in Salesforce for Reps/Contractors


• Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs


• Using Power Apps for P&R Requests


• Training reps on Power Apps


• Submitting documents for contracts, insurance requests, etc.


• Ordering supplies, samples


• Tracking of all project progress/product estimates in Salesforce


• Working with reps to enter all YE/Quarterly Estimates


• Tracking all drops/new contacts/meetings/roof inspections for SRTs


• Building OMNIA Project Manuals


• Completing any other paperwork as needed


• Develop relationships with contractors and customers


• Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.)


• Weekly WTI meetings for each rep (Running, taking notes, coordinating)


• Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees


• Managing communication between WTI techs and customers for Tremcare schedules and project schedules.


• Warranty Renewal/Extension Tracking/Submitting all paperwork


• Regional resource available to address questions from other functions (Customer, WTI, Tremco, Contractor).

• Bilingual (Spanish) is a plus, but not a requirement


• Superior written, oral and digital communication skills


• Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel


• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily


• Able to effectively communicate with field personnel at all levels


• Computer Literacy, E-mail, web, SAP, basic office suite experience


• Organizing, planning and prioritizing administrative business functions

• Bilingual (Spanish) is a plus, but not a requirement


• Superior written, oral and digital communication skills


• Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel


• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily


• Able to effectively communicate with field personnel at all levels


• Computer Literacy, E-mail, web, SAP, basic office suite experience


• Organizing, planning and prioritizing administrative business functions