SME Account Handler - Stourbridge - Up to £40,000 + Study Support

Join a small, independent brokerage in the Dudley area as it grows, in a role where your experience and ideas will genuinely shape how the team develops.

This is a role for an SME handler who wants to be more than a name on a renewal list.

You'll look after your own SME client base, work closely with Account Executives and fellow handlers, and have the chance to grow with a collaborative business that backs its people with study support and real progression.

Salary: Up to £40,000
Location: Stourbridge
Working pattern: Office Based

What they're looking for

• Solid experience as an SME or Commercial Account Handler within SME commercial insurance


• Confidence building relationships with clients, colleagues and insurers


• Strong telephone, written and verbal communication skills


• Able to understand client needs and explain insurance information clearly


• Organised and able to manage your own workload


• Comfortable spotting sales and cross-selling opportunities where they suit the client


• A collaborative approach and a genuine interest in developing your insurance career

What you'll be doing

• Keeping in regular contact with SME clients and reviewing whether their cover still fits their needs


• Asking the right questions to identify changes in circumstances or potential gaps in cover


• Responding to client enquiries clearly and promptly


• Working closely with Account Executives and fellow handlers to deliver a consistent service


• Identifying cross-sell opportunities where they genuinely benefit the client


• Keeping accurate records and following FCA requirements and internal procedures

Why join them?

• A small, collaborative independent brokerage where your input is valued


• The chance to contribute to how the team grows, rather than slotting into a fixed structure


• Study support to help you progress your qualifications


• Clear career development and progression opportunities


• A business that's growing and hiring as it does

Ready to make a move? Get in touch, even if you're just exploring your options.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).

Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.

We are an equal opportunities employer and we never charge candidates a fee for our services.