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Job Title: Housing Officer/Senior Housing Officer Location: Teignbridge Contract: Temporary Hours: Full-time
Role Summary: We are seeking a dedicated Housing Officer/Senior Housing Officer to join our clients Private Sector Housing team.
This role focuses on enforcing, maintaining, and enhancing standards in private sector housing.
Key responsibilities include housing enforcement, financial assistance administration, empty homes management, and landlord liaison, ensuring quality housing for Teignbridge residents.
This is a career-grade position offering opportunities for growth and development.
Key Responsibilities:
Conduct property inspections and Housing Health and Safety Rating System (HHSRS) assessments.
Advise tenants, landlords, and agencies on housing standards and legislative compliance.
Collaborate with the Housing Options team to support vulnerable clients and combat harassment and unlawful eviction.
Process grants and loans for housing improvements and adaptations.
Address long-term empty properties by engaging with owners and implementing enforcement actions.
Liaise with contractors, health professionals, and other stakeholders to ensure effective service delivery.
Requirements:
Relevant qualification or equivalent experience in housing or a related field (such as Environmental Health).
HHSRS competency certification or commitment to obtain it.
Strong problem-solving skills, with experience in customer service and negotiation.
Valid driving license and DBS check required.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: Newton Abbot, England
Salary / Rate: Up to £17.53 per hour + PAYE. LTD RATE - £22.06
Posted: 2024-11-07 09:06:39
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Project Administration Coordinator
Telecommunications Order Management
UK wide - work from home - full remote working
@mecscomms is recruiting for a home based, contract project coordinator.
This office support administrator role will work for a Global IT, Technology, Cloud, Telecoms Carrier & Network service provider.
The administrator will be responsible for office support, administration, project coordination & the scheduling of technical engineering resource.
We will consider applicants from a wide range of backgrounds including those with retail, customer services, office administration and similar commercial experience or entry level / junior / school and college leavers.
Position: Change Request Administrator, Project Coordination, Project Administrator, Resource Scheduling, Office Support
Location: UK wide- work from home - fully remote working, home based
Hours: Monday - Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Rate: £15 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
, Customer service administration
, Customer relationship coordination
, Service delivery management
, Project coordination
, Resource scheduling
, Change control management
, Documentation & reporting
, Data entry & general administration
, Working in an Agile environment
Overview:
A 24 month rolling temporary contract position has become available for an experienced office administration & resource scheduling on a long term contract assignment.
You will deliver administrative support for the order management and provisioning coordination team.
Duties will include carrying out data entry, handling a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department.
Responsibilities:
, Monitoring and actioning a central mailbox with incoming queries and requests
, Coordinating between delivery teams to schedule orders and change requests
, Vetting requests to schedule an engineer's time to ensure the correct information has been given
, Assigning engineers to customer projects
, Coordinating remote engineers time and keeping their schedules up to date
, Ensuring that business partners have received confirmation of resource within SLAs
, Dedicated management of out of hours requests
, Handling partner concerns for resource and task closures
, Building relationships with engineers and our internal customers
, Raising customer orders on the Remedy system, and communicating details with customers
, Generating monthly reports to trigger billing
, Grant access for remote login to customer devices
, Management of customer records and accurate communication with Order Desk
, Collating order details and verifying user device names
, Ensuring device accessibility for remote access and alarms monitoring
, Solving issues with records seeding from background systems
, Generate work in progress reports
, Provide service delivery management input for customer review meetings
, Working in an Agile environment
Candidate Profile:
The ideal candidate will have had some project coordination, office administration or office support experience.
You can come from a variety of backgrounds however you experience, skills & attributes are likely to include some or all of the following:
, Office support & administration skills
, Administration, project coordination or sales support experience
, Good proactive communication skills & excellent documentation drafting competences
, Stakeholder & customer relationship management
, Interested in working in a corporate office environment
, Computer literate with the use of Microsoft Office (email, word, excel)
, Previous use of database, reporting, CRM or workflow systems
, Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
, Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Newbury, England
Start: ASAP
Duration: 24 months+
Salary / Rate: £15.00 - £16 per hour
Posted: 2024-11-06 10:56:03
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Civil Enforcement Officer- Hillingdon, West London -Full time; 42 hours per week - £26,033.28 per annum
Full Time = 42 Hours per week ; 4 days per week; 4 X 10.5 hour shifts
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Are you over 18 and have a CBT?
MOPED RIDERS WANTED
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £11.92 per hour
- Full credited training
- Employee Discount
- Pension
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
Drivers wanted!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the promotion openings to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 06/11/2024
Salary / Rate: £26033.28 per annum
Posted: 2024-11-06 10:31:03
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Service Care Solutions are working alongside a local authority in Nottingham for a Business Support Officer to join their team on a temporary basis.
Please find a description of the role belowSalary: £14-£14.65 (Umbrella/Ltd) Location: Nottingham Hours: 37Key Responsibilities:
Work in alignment with defined business standards and processes, ensuring confidentiality and safeguarding of sensitive information.
Provide advice and guidance on business processes and operational service issues to customers, business partners, and internal stakeholders.
Manage, manipulate, and generate information across various areas such as finance, staffing, and customer service.
Produce bespoke and detailed reports to meet specific business needs.
Support financial processes including processing orders, resolving financial issues, reconciling accounts, and handling cash.
Organize and manage meetings and events, including booking venues, issuing invitations, preparing papers, and taking minutes.
Provide reception support, welcoming visitors, offering guidance, and handling basic inquiries professionally and efficiently.
If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If you have any questions or queries, please don't not hesitate to ask. ....Read more...
Type: Contract Location: Nottingham, England
Start: 02/12/2024
Duration: 3months ongoing
Salary / Rate: £14 - £14.65 per hour
Posted: 2024-11-06 10:13:41
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Housing Officer Carlisle £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Carlisle.
As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Carlisle. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important.
You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further.
Further positions available in locations across the North West - please ask for additional info if interested ....Read more...
Type: Permanent Location: Carlisle, England
Salary / Rate: Up to £26250.00 per annum
Posted: 2024-11-06 09:09:21
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Housing Officer Preston £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Preston.
As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Preston. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important.
You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further.
Further positions available in locations across the North West - please ask for additional info if interested ....Read more...
Type: Permanent Location: City of Preston, England
Salary / Rate: Up to £26250.00 per annum
Posted: 2024-11-05 21:29:48
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Housing Officer Chester / Cheshire £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Chester.
As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Chester and Ellesmere Port. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important.
You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further.
Further positions available in locations across the North West - please ask for additional info if interested ....Read more...
Type: Permanent Location: Ellesmere Port, England
Salary / Rate: Up to £26250.00 per annum
Posted: 2024-11-05 21:23:18
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Housing Officer Manchester £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Manchester.
As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Manchester. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important.
You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further.
Further positions available in locations across the North West - please ask for additional info if interested ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: Up to £26250.00 per annum
Posted: 2024-11-05 21:03:23
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Housing Officer Liverpool £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Liverpool.
As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Liverpool. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important.
You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further.
Further positions available in locations across the North West - please ask for additional info if interested ....Read more...
Type: Permanent Location: Liverpool, England
Salary / Rate: Up to £26250.00 per annum
Posted: 2024-11-05 21:00:03
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A leading Housing Association is seeking a proactive and detail-oriented Coordinator/Resident Liaison Officer to join their team.
This role involves building strong relationships with residents, neighbors, and stakeholders impacted by property repair programs.
You'll work closely with customers to ensure they understand the process, timelines, and any potential disruptions or costs involved.
Key Responsibilities:
Develop and maintain positive relationships with residents and community members to support ongoing repair and retrofit programs.
Assist in planning and coordinating repair projects, ensuring clear communication about timelines and impacts on residents.
Work collaboratively with the Head of Client Services and Programme Lead to meet organizational goals outlined in the Corporate Plan and Homes and Place Standard.
Translate property and customer information accurately into the housing system to support future customer service needs.
Requirements:
Proven experience in a similar role, with a strong background in resident engagement and project coordination.
Excellent planning, organizational, and communication skills.
Ability to commute to the Webley office and work effectively within a cross-disciplinary team.
stride is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Wembley, England
Salary / Rate: £155 - £160 per day
Posted: 2024-11-05 16:19:43
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Job Title: Property Manager
Location: London N1
Contract: Temp
Hours: 35
Salary: £19.34 p/h PAYE.
- £23.14 LTD.
Role Summary:
As a Property Manager, you'll manage a diverse portfolio of homes, playing a crucial role in building vibrant and cohesive communities.
You'll work closely with residents, managing agents, and contractors to ensure smooth operations and foster positive relationships.
Your proactive approach to handling property-related issues and overseeing service charges will contribute to an enhanced resident experience.
Key Responsibilities:
Listen to residents' concerns and resolve issues affecting their homes.
Maintain a visible and approachable presence, fostering trust and rapport with residents and stakeholders.
Actively collaborate with internal and external teams to continuously improve service quality.
Expertly manage service charge budgets, ensuring clear communication with residents.
Communicate updates empathetically and professionally to keep residents informed.
Host community events to encourage open dialogue and address resident concerns directly.
Support resident complaints, working alongside the complaints team to ensure swift and fair resolution.
Conduct investigations and document outcomes transparently, including in anti-social behaviour cases.
Partner with building managers and housing officers to elevate the resident experience.
Oversee health and safety standards, ensuring homes are safe and well-maintained.
Regularly inspect properties to maintain high standards and compliance.
Lead initiatives for continuous improvements, coordinating with repairs and maintenance teams.
Ensure compliance with legal and financial regulations, acting in alignment with internal policies.
Requirements:
Strong customer service background, ideally in a housing context.
Excellent communication skills, both verbal and written, suited for diverse audiences.
Proven resilience and problem-solving abilities.
Experience in investigation, negotiation, and influencing.
Analytical, with a strong focus on customer needs.
Proficient in collaboration, IT skills, and managing deadlines with attention to detail.
Qualification in IRPM, ARMA, or RICS preferred.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: City of London, England
Salary / Rate: Up to £19.38 per hour + PAYE. LTD RATE - £23.14
Posted: 2024-11-05 09:11:36
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Payroll Technician Accounting Service Stockport Area Monday to Friday 09:00-17:00 (37.5 Hours per week) Permanent Role £25,500 - £27,500 per annumResponsibilities & Duties, Ensuring all payments are processed accurately and on time , Processing payroll as per each client's/agency partner's requirements , Managing a portfolio of clients and ensuring checklist is completed each payroll cycle , Assessment of the correct PAYE and National Insurance being levied on each pay slip , Reconciling payments on a weekly basis , Look into and resolve various technical payroll queries , Build rapport with clients and employees, delivering exceptional customer service.Required Skills and Qualifications, Experience in a Payroll Technician, Payroll Officer, Payroll Administrator or similar , Ideally fully or part CIPP qualified in Payroll Technician certificate, though not essential. , Enthusiastic, with an ability to quickly build a warm relationship with customers, employees and subcontractors by telephone and email. , Outstanding communication and organisational skills, customer focused, with an empathetic and caring attitude and commitment to ‘getting the job done' before the end of each day.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969 ....Read more...
Type: Permanent Location: Stockport, England
Start: ASAP
Salary / Rate: £25500.00 - £27500.00 per annum + Dependent on Experience
Posted: 2024-11-04 16:12:36
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Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights. 5 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 04/11/2024
Salary / Rate: £23,795.20 per Annum
Posted: 2024-11-04 11:28:04
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Civil Enforcement Officer Louth- Full Time; 45 hours per week - £27,144 per annum
Driving Licence essential for this role.
Do you enjoy working outside? Would you like to have a positive impact on your local area? Are you over 18?
If you answered yes, then this may be the opportunity for you as we are recruiting Civil Enforcement Officers in Stamford.
Civil Enforcement Officers are an important part of the local community.
You will ensure that all drivers follow parking policies on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- You will check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- You will explain policies to motorists and advise them about parking facilities.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
Are you ready to create a positive impact in Louth?
What will you bring?
- Excellent customer service skills.
- You will have good spoken and written English and arithmetic skills.
- Strong communication skills.
- You will have experience or the desire to work outdoors.
- Resilience as you could be walking quite long distances on patrol.
- You will hold a Full UK Drivers Licence - Essential.
At APCOA, we recognise the devotion and hard work of our officers and are always thinking of new ways to reward them! Some of the benefits of the position are:
£11.60 per hour
5 shifts per week (4 during daytime hours and 1 finishing at midnight)
Up to 28 days annual leave (including Bank Holidays)
Workplace Pension
Training and Development
Opportunity for Career Development
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Louth,England
Start: 01/11/2024
Salary / Rate: £27,144 per annum
Posted: 2024-11-01 14:43:03
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Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as an Administration Officer with Bolton Council
Bolton Council are currently looking for someone who is happy to work 37 hours per week.
What You'll Do:
Support the Team: Maintain filing systems, respond to interdepartmental requests, and manage customer accounts.
Manage Invoicing & Payments: Process invoices, credit/debit memos, and address customer queries.
Assist with Debt Collection: Work with customers on repayment plans, monitor payments, and update records as needed.
Maintain Accuracy: Update computer records following customer contact and ensure data accuracy in all systems.
Communicate Effectively: Handle customer communications diplomatically, always with sensitivity to individual circumstances.
What We're Looking For:
Strong ICT skills, particularly in Microsoft Office and other debt management software.
A collaborative team player, ready to assist and support wherever needed.
Excellent communication skills to ensure effective information sharing across teams and with customers.
A proactive attitude toward continuous improvement and making processes more efficient.
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
....Read more...
Type: Contract Location: Leigh, England
Start: ASAP
Duration: 1
Salary / Rate: £13.46 - £14.91 per hour
Posted: 2024-11-01 11:39:09
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Job Title: Homeownership Officer
Location: London SE1
Contract: Temp ongoing
Hours: Full-time
Role Summary: Our client is seeking a professional, dedicated Homeownership Officer to provide comprehensive leasehold management services.
In this role, you will ensure all aspects of service delivery are aligned with legislation, best practices, and leaseholder terms.
You'll have the opportunity to manage your own portfolio of leasehold and shared ownership properties, focusing on providing a responsive, customer-centered experience.
Key Responsibilities:
Address day-to-day inquiries related to leasehold and shared ownership.
Support finance teams with service charge verification and ensure accurate charge allocations, including sinking funds.
Oversee Right to Acquire applications, lease extensions, remortgages, and resales.
Manage Section 106 schemes, focusing on service standards, budgets, and end-of-year accounts.
Coordinate the Section 20 Consultation process and collaborate on arrears recovery.
Maintain up-to-date records across systems and databases and assist in policy and procedure reviews.
Facilitate partnerships with neighbourhood, development, sales, and maintenance teams for smooth property management.
Requirements:
Degree or equivalent, with membership in the Association of Residential Managing Agents (ARMA) or the Chartered Institute of Housing.
Demonstrated experience in frontline leasehold management, including Section 20 consultation, service charge verification, and management of mixed tenure schemes.
Strong understanding of leasehold management regulations, with a proactive approach to customer service and dispute resolution.
Excellent communication and numeracy skills, with the ability to manage complex accounts and maintain accuracy under pressure.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: City of London, England
Salary / Rate: Up to £20.57 per hour + PAYE. LTD RATE - £24.56
Posted: 2024-11-01 08:16:52
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The Role
Customer Service Advisor - Wigan - Full-Time; 40 Hours per week - £23,795.20 per annum.
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you!
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?
What will you do?
- Answering customer enquiries via telephone and email in line with APCOA service level standards (training provided)
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
(This list is not exhaustive and is subject to variation as the contract requires)
What will you bring?
- Customer service experience
- Personal skills, with the knack to build positive working relations
- Competence to prioritise work, multi- task and maintain organisation
- Uses initiative, looks for positive outcomes
- Self-motivated with a pro-active nature
- Positive behaviours with colleagues and customers
- Excellent problem-solving skills
- Punctual and reliable
- Knowledge of Excel
Does this opening sound like a fit for you? Apply now and a member of the APCOA recruitment team will be in touch with you!
What is on offer to you?
- 40 hours per week
- Full uniform Training and growth
- Company Pension
- Employee Discount Scheme
- Once monthly free staff lunch
- Free parking
Working hours and conditions: Any 5 days out of 7, working shifts from 08:00-17:00 or 11:00-20:00 on rotation.
1 hour lunch break, plus 15-minute morning and afternoon break allowance.
APCOA focuses on ensuring our officers are a fair place to work regardless of age, race, gender, or level in the business.
Offering an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Wigan,England
Start: 31/10/2024
Salary / Rate: £23795.20 per annum
Posted: 2024-10-31 16:33:03
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Job Title: Senior ICT Support Officer Salary: £16.26 P/H PAYE (Inclusive of Holiday Pay) | £18.70 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Staffordshire, ST16 Start Date: ASAP Work Pattern: Monday - Friday | 09:00am - 17:30pm | Some flexibility required We are seeking a proactive and technically skilled Senior ICT Support Officer to join our client's ICT Applications Management team.
This role is essential in providing 2nd and 3rd line ICT support across multiple domains, ensuring our digital applications are highly available, secure, and meet business needs in a rapidly evolving digital landscape.Key Duties and Responsibilities:
Advanced Technical Support: Provide 2nd and 3rd line support to maintain end-user computing, network technologies, database administration, and ICT applications.
Continuous Improvement: Assist in developing and improving ICT solutions and operational procedures to align with the ICT Strategy.
Collaboration: Coordinate with internal ICT project teams and virtual task groups to enhance ICT services.
Service Monitoring: Monitor applications and communicate service changes, ensuring minimal disruption.
Supplier Liaison: Work with suppliers and third parties to achieve service levels and resolve issues quickly.
Technical Change Management: Oversee technical changes, such as M365 feature adoption, to boost investment maximization and customer satisfaction.
Platform Customization: Configure applications and collaboration platforms for bespoke customer requirements while maintaining security standards.
Disaster Recovery: Contribute to disaster recovery planning, ensuring the client can recover from catastrophic ICT events.
Documentation and Asset Management: Maintain detailed records of ICT inventories, asset registers, and configurations.
Qualifications and Experience:
Technical Skills: Proven skills in M365 (SharePoint, Teams, OneDrive, Power Suite) and extensive experience in technical support environments (Network & Security, Database Administration, Application Management).
Infrastructure Knowledge: Strong understanding of ICT architecture, networks, and disaster recovery/security processes.
Problem Solving and Automation: Ability to identify operational issues and configure automation tools.
Customer Management: Demonstrated skills in customer care and relationship management
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Stafford, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £16.26 per hour + Inclusive of Holiday Pay
Posted: 2024-10-30 14:34:04
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Service Care Solutions are working alongside a local authority in Solihull, for an Insurance Officer to join their team.
Please find a description of the role belowLocation: Solihull. Hours: 37 per week. Salary: £14.65-£15.10 per hour (umbrella/ltd) Contract: 12 months on going.Requirements:
UK experience is essential.
This is a junior role.
Looking for someone computer literate who can confidently work with spreadsheets.
Ideally would like a candidate who has some insurance experience.
Good customer facing skills.
Hybrid: 2 days in the office (Thursdays for team meetings and Fridays)
Officer is required to help support professional insurance advise to departments.
Desirable to have knowledge of insurance policies, terms and conditions, claims process, claims settlement negotiations and local authority risk insurances.
If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If you have any questions or queries, please don't not hesitate to ask. ....Read more...
Type: Contract Location: Solihull, England
Start: 11/11/2024
Duration: 12month ongoing
Salary / Rate: £14.65 - £15.10 per hour
Posted: 2024-10-30 10:52:40
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Service Care Solutions are looking for a SEN Service Manager to work within the London Borough of Tower Hamlets of a 5-month contract.Location: Tower Hamlets (Hybrid)Pay: £308.50per dayJob role/responsibilities: To manage and lead the SEN Service in the processing of the statutory assessment procedures for children and young people with education, health and care needs under the terms of the Children and Families Act 2014 and the SEN Code of Practice 2014.
Allocate tasks to SEND Team members based on Council and Team priorities.
Ensure systems consider their impact on children, families, and educational settings.
Maintain accurate, data-informed use of the management information system to support monitoring and improvement.
Work with the Head of SEND to ensure timely submission of all statutory returns.
Develop a parent/young person-centered approach to casework, prioritizing coproduction to enhance their experience with assessments and educational planning.
Monitor and report stakeholder views and experiences to the Head of SEND.
Enhance placement review and collaborate with school leaders to support inclusive, local learning opportunities for all children.
Serve as lead senior SEND Officer for designated planned processes with SEND Team managers.
Make decisions under Part 2 of the SEND regulations (2014) with the Head of SEND's agreement.
Stay updated on DFE guidance and discuss school/setting briefings with the Head of SEND when needed.
Knowledge/Experience required:
An extensive knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice'.
An up-to-date understanding of proposed changes in developments in special needs.
High level of verbal and written communication skills.
IT Skills.
Knowledge of the impact of placement decisions on High Needs Funding.
A successful track record as a senior manager in a service for children and young people with special educational needs and disabilities.
The ability to use management information to judge service performance and to devise and implement service improvement strategies.
Experience of designing and implementing innovative change which will deliver legislative requirements and improve services.
Experience of managing a range of administrative functions and systems in a multidisciplinary environment.
Work with members of the public in a customer service role.
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400. ....Read more...
Type: Contract Location: City of London, England
Start: ASAP
Duration: 5 Months
Salary / Rate: Up to £308.50 per day
Posted: 2024-10-29 10:45:50
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Housing Officer Coventry / Northampton £26,250 per annum Permanent Full time We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in the Midlands.
As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Coventry and Northampton. THE ROLE Key responsibilities include:
Conduct monthly inspections of properties to ensure safety and compliance.
Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
Identify and report property faults, categorizing them for prompt response.
Undertake minor property repairs within trained scope and provided toolkit.
Administer operational cash for utility top-ups and emergency payments.
Manage customer complaints and support issue resolution.
Participate in the on-call rota to ensure 24/7 service availability.
THE CANDIDATE Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important.
You should also bring:
A solid background in face-to-face roles with strong people skills.
Confidence in conflict management and resolution.
Strong organizational abilities to handle a demanding workload.
A valid UK driving licence, with willingness to travel between properties.
The ability to work collaboratively with colleagues and external partners.
THE CONTRACT Permanent Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks) Salary: £26,250 Company car provided HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further ....Read more...
Type: Permanent Location: Coventry, England
Salary / Rate: Up to £26250.00 per annum
Posted: 2024-10-29 09:57:14
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I have a post for an experienced Handyman / Property Maintenance Officer / Multi Trade to join our Repairs Team covering Peterborough.
Working with the day to day Repairs maintenance team, you will be working in properties in Ashford carrying out general repairs on properties.
The service ideally is looking for someone that can also Paint and Decorate and complete Mould Washes.
The Job.
Day to Day you will carry out building repairs, maintenance Painting and Decorating and Mould Washing, a little bit of basic plumbing, carpentry, plastering and painting may also be required.
General repairs fall around Joinery work - changing locks, fixing skirtings, Doors, Frames etc.
We are looking for people who can carry out works to a consistently high standard of quality and customer satisfaction and complete works ‘Right First Time'.
Hours of work will be between the core hours of 8.00 am and 5.00 pm (Monday - Friday) - 40 hours per week - Company Van is issued during working hours
The pay range for the role is £22.49 per hour LTD company rate.
The PAYE equivalent is £18.11 per hour, inclusive of holiday.
Requirements needed to apply. A full driving licence required.
Experience in Domestic repairs and maintenance
NVQ or Time Served
Benefits
Weekly pay
Guaranteed hours.
Long term contract with prospects working well into the New Year.
If you are interested in applying for this role or if you would like information about any roles in your area please call John on 01772 208967 or email me at john.neary@servicecare.org.uk
....Read more...
Type: Contract Location: Peterborough, England
Start: ASAP
Duration: ASAP
Salary / Rate: £21 - £22.49 per hour
Posted: 2024-10-28 15:55:53
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Mobile Civil Enforcement Officer - Lambeth - Full-Time; 42.5 hours per week - Up to £30,964.50 per annum
£29,139.60 per annum PLUS up to £1824.90 mobile allowance
* per annum
Looking for Moped Riders/CBT or Full UK Driving licence willing to go on moped when required
Location: Streatham.
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a CBT licence?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- CBT licence/Driving licence
- Good spoken and written English
Full time working hours.
42.5 hours per week.
5 days out of seven.
8.5 hour shifts.
Mon-Sun.
As per rota.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
*Basic salary of £29,139.74 per annum with the extra drivers/CBT allowance of up to £1824.90 per annum - subject to criteria including hours on foot/driving etc
IDEAL CANDIDTE WILL HAVE FULL UK DRIVING LICENCE AND BE WILING TO DRIVE AND GO ON MOPED WHEN Required
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
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Type: Permanent Location: Lambeth,England
Start: 28/10/2024
Salary / Rate: £29,139.74 per annum
Posted: 2024-10-28 14:18:03
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Civil Enforcement Officer - Bootle - Full Time; 40 hours per week - £25,875.20 per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Bootle,England
Start: 28/10/2024
Salary / Rate: £25,875.20 per annum
Posted: 2024-10-28 12:12:04
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Principal Finance Officer Local Authority Hull Hull Monday to Friday 09:00-17:00 (37.5 Hours per week) Contract Role - 4 Months initially (Potential for Extension) £25-30ph Dependent on ExperienceJob PurposeManages and provides financial input to the strategy for Assistant Directors in line with Service plans.
Leads the provision of financial support and guidance to Assistant Directors and their staff to ensure statutory requirements for financial management and accountability are met and projects are delivered in line with financial regulations and deliver value for money for the local authority.
Identifies strategic financial opportunities through funding regimes or partnership opportunities to deliver services for Services differently to secure improved value for money.Works alongside other finance staff and with colleagues from other services to provide coordinated customer focused support to deliver the objectives and priorities of Directorates.
Acts as the co-ordinating officer for Business Finance - manages the processes around assessing and prioritising existing and incoming demands and allocating tasks to particular finance staff at certain levelsKey Responsibilities:Strategic Leadership: Provide financial management direction to Assistant Directors, developing timely financial information to influence strategic objectives.
Develop and deliver accurate, timely financial information and analyses to facilitate informed decision-making.
Identify innovative financial opportunities that enable service delivery improvements while ensuring quality and effectiveness.Performance Management: Foster a culture of continuous improvement and implement performance frameworks for finance staff.
Implement and manage a performance improvement framework to enhance the capabilities and effectiveness of finance staff.Project Support: Provide ongoing advice and support to Services and Directorates on financial management practices, helping to implement improved systems and processes. Prioritise resource allocation for major projects, ensuring comprehensive financial monitoring and control measures are in place to maximise value for money.Financial Governance: Advise on financial management and ensure compliance with statutory standards, reporting to senior management.
Ensure compliance with statutory financial standards and responsibilities, delivering regular reports on revenue positions and financial performance to senior management.Strategic Advice: Offer proactive financial guidance and interpret legislation affecting directorates.
Interpret relevant legislation and provide guidance on financial issues impacting services, including consultation proposals and funding opportunities.Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969 ....Read more...
Type: Contract Location: Kingston Upon Hull, England
Start: ASAP
Duration: 4 Months+
Salary / Rate: £25 - £30 per hour + Dependent on Experience
Posted: 2024-10-28 10:01:42
