-
JOB DESCRIPTION
Euclid Chemical is currently seeking a hands-on Production Manager to join our team at our Cleveland, Ohio admixture plant.
This role is critical to ensure the smooth, efficient operation of our facility.
Why join our team? Joining our team means gaining access to a suite of competitive benefits designed to take care of you and your family, including: $52K - $56K per year (with overtime potential) Annual employee bonus program Medical, Dental and Vision coverage Life Insurance, Disability, Parental Leave 401k with company match Defined benefit pension plan Vacation and holiday time
Key Responsibilities:
As a Production Manager, your time will be split between office administration and plant operations.
Office & Administration:
Set and manage scheduled production requirements to meet operational goals. Plan and execute the procurement of raw materials to support production needs. Coordinate customer service activities with production to ensure timely and accurate order fulfillment. Perform data entry tasks related to orders, inventory control, production, and purchasing. Handle orders via email or phone and serve as a key point of contact for operational needs.
Plant Operations:
Oversee and direct plant personnel in production planning, loading/unloading operations, and facility maintenance. Actively participate in plant functions, including loading tankers and driving forklifts Ensure the production of high-quality products by following established procedures and conducting quality inspections in line with lab protocols. Identify and document any issues related to product quality, processes, or the quality system. Conduct inventory checks and ensure accurate record-keeping. Monitor and enforce adherence to safety procedures and protocols.
Qualifications:
Education: High school diploma or GED required.
Experience: Minimum of 3 years of related experience in a production, manufacturing, or operations environment including at least 2 years in a lead or supervisory role.
Skills:
Highly organized and ability to adapt to changing goals. Highly competent in working with numbers and conversions. Strong organizational and communication skills, with the ability to lead and coordinate a team effectively. Proficiency in data entry and familiarity with inventory management systems is a plus. Commitment to safety and quality standards.
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2026-01-20 14:07:18
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JOB DESCRIPTION
The Receptionist and Office Assistant is responsible to ensure callers and visitors to DAP's Corporate Office receive prompt, professional and efficient service.
Support Office Manager with Office Services responsibilities, including but not limited to facilities maintenance, supply management, record retention, mail and package handing.
Responsibilities
Caller and Visitor Reception
Respond promptly and professionally to all incoming calls during business hours, ensuring the operator line and Attendant Console function accurately and remain updated.
Manage phone system transitions between business and Night Mode.
Provide courteous reception support for visitors, including check-in and basic hospitality.
Ensure reception displays and media remain current and functioning.
Mail and Package Services
Receive, sort, and distribute incoming mail and packages from USPS and other carriers.
Log packages and notify recipients.
Oversee daily operation of postage meter equipment and coordinate outgoing shipments.
Prepare departmental mailings as needed.
Facility Support & Office Operations
Coordinate maintenance, repair, and replacement of office furniture, fixtures, and equipment with vendors.
Conduct multiple daily walkthroughs to ensure all common areas including conference rooms, kitchens, lounges, pantry and reception are clean, stocked, and organized.
Support daily office functions such as making coffee, managing dishwashers, and maintaining standard room setups (tables, chairs, room layout).
Monitor supply needs and coordinate replenishment.
Maintain and update the Office Services Manual to ensure all procedures, vendor information, and operational guidelines remain accurate and current.
Building Access and Property Management
Assign and maintain building access cards, key fobs, and parking tags for associates.
Ensure the property database remains accurate and updated.
Manage office and furniture key inventory and coordinate replacements or new orders with vendors.
Off-Site Storage
Oversee relationship with off-site document storage company.
Coordinate the pick-up and retrieval of documents with DAP associates and off-site storage company.
Pull reports as needed regarding inventory and assist with the annual destruction review process.
Other Duties
Maintain accurate and up-to-date Corporate Phone and Associate Birthday lists, and ensure the lists are properly communicated to associates.
Prepare orientation manuals for new hires as needed.
Provide assistance to Office Manager and Human Resources on other tasks as needed.
Code facilities related and general office invoices for approval and processing.
Requirements
Bachelor's degree, High School or GED.
At least five years of reception experience in a Corporate Office environment
Excellent oral and written communications skills, including strong grammar skills
Strong relationship management and interpersonal skills
Demonstrated customer focus and strong action orientation
Strong attention to detail and ability to manage time and priorities effectively
Benefits:
Employer-provided insurance
Paid or unpaid time off work such as paid sick or vacation days, or leaves of absence
Retirement or savings funds such as 401(k) plans and employer-funded pension plans
Tuition Reimbursement
Pay Range
$20/hr.
to $27/hr.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture, and benefits at www.dap.com/careers/.
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-01-20 14:07:12
-
JOB DESCRIPTION
Euclid Chemical is currently seeking a hands-on Production Manager to join our team at our Cleveland, Ohio admixture plant.
This role is critical to ensure the smooth, efficient operation of our facility.
Why join our team? Joining our team means gaining access to a suite of competitive benefits designed to take care of you and your family, including: $52K - $56K per year (with overtime potential) Annual employee bonus program Medical, Dental and Vision coverage Life Insurance, Disability, Parental Leave 401k with company match Defined benefit pension plan Vacation and holiday time
Key Responsibilities:
As a Production Manager, your time will be split between office administration and plant operations.
Office & Administration:
Set and manage scheduled production requirements to meet operational goals. Plan and execute the procurement of raw materials to support production needs. Coordinate customer service activities with production to ensure timely and accurate order fulfillment. Perform data entry tasks related to orders, inventory control, production, and purchasing. Handle orders via email or phone and serve as a key point of contact for operational needs.
Plant Operations:
Oversee and direct plant personnel in production planning, loading/unloading operations, and facility maintenance. Actively participate in plant functions, including loading tankers and driving forklifts Ensure the production of high-quality products by following established procedures and conducting quality inspections in line with lab protocols. Identify and document any issues related to product quality, processes, or the quality system. Conduct inventory checks and ensure accurate record-keeping. Monitor and enforce adherence to safety procedures and protocols.
Qualifications:
Education: High school diploma or GED required.
Experience: Minimum of 3 years of related experience in a production, manufacturing, or operations environment including at least 2 years in a lead or supervisory role.
Skills:
Highly organized and ability to adapt to changing goals. Highly competent in working with numbers and conversions. Strong organizational and communication skills, with the ability to lead and coordinate a team effectively. Proficiency in data entry and familiarity with inventory management systems is a plus. Commitment to safety and quality standards.
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2026-01-20 14:07:11
-
JOB DESCRIPTION
The Receptionist and Office Assistant is responsible to ensure callers and visitors to DAP's Corporate Office receive prompt, professional and efficient service.
Support Office Manager with Office Services responsibilities, including but not limited to facilities maintenance, supply management, record retention, mail and package handing.
Responsibilities
Caller and Visitor Reception
Respond promptly and professionally to all incoming calls during business hours, ensuring the operator line and Attendant Console function accurately and remain updated.
Manage phone system transitions between business and Night Mode.
Provide courteous reception support for visitors, including check-in and basic hospitality.
Ensure reception displays and media remain current and functioning.
Mail and Package Services
Receive, sort, and distribute incoming mail and packages from USPS and other carriers.
Log packages and notify recipients.
Oversee daily operation of postage meter equipment and coordinate outgoing shipments.
Prepare departmental mailings as needed.
Facility Support & Office Operations
Coordinate maintenance, repair, and replacement of office furniture, fixtures, and equipment with vendors.
Conduct multiple daily walkthroughs to ensure all common areas including conference rooms, kitchens, lounges, pantry and reception are clean, stocked, and organized.
Support daily office functions such as making coffee, managing dishwashers, and maintaining standard room setups (tables, chairs, room layout).
Monitor supply needs and coordinate replenishment.
Maintain and update the Office Services Manual to ensure all procedures, vendor information, and operational guidelines remain accurate and current.
Building Access and Property Management
Assign and maintain building access cards, key fobs, and parking tags for associates.
Ensure the property database remains accurate and updated.
Manage office and furniture key inventory and coordinate replacements or new orders with vendors.
Off-Site Storage
Oversee relationship with off-site document storage company.
Coordinate the pick-up and retrieval of documents with DAP associates and off-site storage company.
Pull reports as needed regarding inventory and assist with the annual destruction review process.
Other Duties
Maintain accurate and up-to-date Corporate Phone and Associate Birthday lists, and ensure the lists are properly communicated to associates.
Prepare orientation manuals for new hires as needed.
Provide assistance to Office Manager and Human Resources on other tasks as needed.
Code facilities related and general office invoices for approval and processing.
Requirements
Bachelor's degree, High School or GED.
At least five years of reception experience in a Corporate Office environment
Excellent oral and written communications skills, including strong grammar skills
Strong relationship management and interpersonal skills
Demonstrated customer focus and strong action orientation
Strong attention to detail and ability to manage time and priorities effectively
Benefits:
Employer-provided insurance
Paid or unpaid time off work such as paid sick or vacation days, or leaves of absence
Retirement or savings funds such as 401(k) plans and employer-funded pension plans
Tuition Reimbursement
Pay Range
$20/hr.
to $27/hr.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture, and benefits at www.dap.com/careers/.
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-01-20 14:06:53
-
JOB DESCRIPTION
Construction Manager
Benefits:
Base Salary + Annual Bonus
Eligible for overtime
401K
Pension
Health Insurance
Paid time-off
Company Vehicle
GENERAL PURPOSE OF THE JOB:The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules)
Program Planning Phase
Design Phase
Conduct Prebid
Construction Phase
Conduct Pre-construction
Effective Close-out
Cost Estimates and schedules
Use of ebuilder for all project documentation per policy manual.
Accountable for project cost/budget variance & profitability.
Accountable for Quality Assurance.
Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc.
Set project timelines and goals.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management.
Participate in the preventive and corrective action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
Review all bids received and conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e.
pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Sign-off on project billings.
Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution)
# of projects w/in (time &/or $) budget +/- X%
Contractor Management
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer
Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of all Construction Management tasks
Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps
Able to create performance reporting
24-hour reply response to all inquiries
Computer Literacy
Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project.
Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document
responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form
Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable)
Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule
Assists Superintendent in planning and coordinating the Pre-Construction Meeting
Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting
Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms
Visits job site as necessary
Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call
Maintain the project schedule, and process updates from the superintendent
Perform site audits as appropriate
Authorize and generate Change Orders as required
Authorize subcontractor payments
Authorize Customer billing
Assist the Superintendent with any problems during constructionThe salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-01-20 06:07:35
-
JOB DESCRIPTION
Construction Manager
Benefits:
Base Salary + Annual Bonus
Eligible for overtime
401K
Pension
Health Insurance
Paid time-off
Company Vehicle
GENERAL PURPOSE OF THE JOB:The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules)
Program Planning Phase
Design Phase
Conduct Prebid
Construction Phase
Conduct Pre-construction
Effective Close-out
Cost Estimates and schedules
Use of ebuilder for all project documentation per policy manual.
Accountable for project cost/budget variance & profitability.
Accountable for Quality Assurance.
Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc.
Set project timelines and goals.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management.
Participate in the preventive and corrective action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
Review all bids received and conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e.
pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Sign-off on project billings.
Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution)
# of projects w/in (time &/or $) budget +/- X%
Contractor Management
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer
Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of all Construction Management tasks
Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps
Able to create performance reporting
24-hour reply response to all inquiries
Computer Literacy
Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project.
Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document
responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form
Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable)
Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule
Assists Superintendent in planning and coordinating the Pre-Construction Meeting
Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting
Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms
Visits job site as necessary
Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call
Maintain the project schedule, and process updates from the superintendent
Perform site audits as appropriate
Authorize and generate Change Orders as required
Authorize subcontractor payments
Authorize Customer billing
Assist the Superintendent with any problems during constructionThe salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-01-20 06:07:34
-
JOB DESCRIPTION
Position Overview
Provide outstanding customer service to internal and external stakeholders by ensuring smooth coordination throughout the order-to-invoice process.
Serve as a brand ambassador for all product lines offered by Finishworks by delivering a high standard of professionalism and support.
Key Responsibilities
Greet customers and sales representatives courteously and professionally via phone, email, and in person.
Provide accurate information about products, services, and company policies.
Resolve customer issues, including complaints, returns, and other concerns.
Initiate workflows for new paint match requests from customers.
Maintain detailed records of customer interactions and transactions.
Create and manage customer accounts, collaborating with Accounts Receivable and Credit to establish payment terms.
Process orders (phone, email, or in person) with accurate pricing and details.
Troubleshoot common issues and suggest solutions.
Handle payments received from customers and sales representatives.
Collaborate with local and regional Operations and Customer Service teams to ensure timely and complete order processing.
Identify opportunities to increase sales by recommending alternative or complementary products and services.
Maintain active communication with customers to resolve issues promptly and keep them informed.
Collect customer feedback to improve the overall experience.
Skills and Abilities
Strong written and verbal communication skills.
Effective problem-solving abilities to resolve issues efficiently.
Active listening skills to address customer needs and concerns.
Comprehensive knowledge of company products and services or the ability to learn quickly.
Ability to foster positive interactions with team members and customers, even in challenging situations.
Optimistic mindset with a focus on achieving positive outcomes.
Flexibility to adapt communication styles as needed.
Familiarity with ERP and CRM systems; experience with MS Dynamics Finance & Operations and/or HubSpot is a plus.
High school diploma or equivalent.
Experience
Previous experience in customer service or a related field is preferred but not required; training will be provided for candidates with transferable skills.
Reasoning and Accountability
Prioritize and complete tasks as assigned with a proactive approach to responsibilities.
Perform duties with discretion and maintain confidentiality, particularly with employee-related information.
Physical Demands
Primarily desk work involving extended periods of sitting.
Occasional walking within the facility and light lifting (up to 20 lbs).
Regular use of hands for typing, handling objects, and reaching with arms.
Work Environment
Office setting with controlled air temperatures.
Periodic exposure to shipping, receiving, and production areas, which may have regulated heating but minimal air conditioning.
Light exposure to airborne chemicals within production environments.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Mocksville, North Carolina
Posted: 2026-01-17 22:08:15
-
JOB DESCRIPTION
Position Overview
Provide outstanding customer service to internal and external stakeholders by ensuring smooth coordination throughout the order-to-invoice process.
Serve as a brand ambassador for all product lines offered by Finishworks by delivering a high standard of professionalism and support.
Key Responsibilities
Greet customers and sales representatives courteously and professionally via phone, email, and in person.
Provide accurate information about products, services, and company policies.
Resolve customer issues, including complaints, returns, and other concerns.
Initiate workflows for new paint match requests from customers.
Maintain detailed records of customer interactions and transactions.
Create and manage customer accounts, collaborating with Accounts Receivable and Credit to establish payment terms.
Process orders (phone, email, or in person) with accurate pricing and details.
Troubleshoot common issues and suggest solutions.
Handle payments received from customers and sales representatives.
Collaborate with local and regional Operations and Customer Service teams to ensure timely and complete order processing.
Identify opportunities to increase sales by recommending alternative or complementary products and services.
Maintain active communication with customers to resolve issues promptly and keep them informed.
Collect customer feedback to improve the overall experience.
Skills and Abilities
Strong written and verbal communication skills.
Effective problem-solving abilities to resolve issues efficiently.
Active listening skills to address customer needs and concerns.
Comprehensive knowledge of company products and services or the ability to learn quickly.
Ability to foster positive interactions with team members and customers, even in challenging situations.
Optimistic mindset with a focus on achieving positive outcomes.
Flexibility to adapt communication styles as needed.
Familiarity with ERP and CRM systems; experience with MS Dynamics Finance & Operations and/or HubSpot is a plus.
High school diploma or equivalent.
Experience
Previous experience in customer service or a related field is preferred but not required; training will be provided for candidates with transferable skills.
Reasoning and Accountability
Prioritize and complete tasks as assigned with a proactive approach to responsibilities.
Perform duties with discretion and maintain confidentiality, particularly with employee-related information.
Physical Demands
Primarily desk work involving extended periods of sitting.
Occasional walking within the facility and light lifting (up to 20 lbs).
Regular use of hands for typing, handling objects, and reaching with arms.
Work Environment
Office setting with controlled air temperatures.
Periodic exposure to shipping, receiving, and production areas, which may have regulated heating but minimal air conditioning.
Light exposure to airborne chemicals within production environments.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Mocksville, North Carolina
Posted: 2026-01-17 14:08:30
-
Zest Optical are working in partnership with the UK's leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office near Bury.
This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.
Job Type:
Permanent, Ideally Full Time, Minimum 30 Hours Per Week
Location:
Office-based near Bury, Greater Manchester
Dispensing Optician - Role Overview
As a Dispensing Optician, you'll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone.
You'll guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence.
Key Responsibilities
Respond to customer enquiries via digital channels (email, chat, phone)
Provide tailored recommendations for frames, prescription lenses, and sunglasses
Support customers with order tracking, modifications, and aftercare advice
Identify and resolve customer concerns with empathy and efficiency
Utilise internal systems to manage and log customer interactions accurately
Maintain up-to-date knowledge of products and procedures, and share insights with the team
About the Business
20+ years of success as a top-rated luxury online eyewear retailer
Over 23,000 5-star reviews on Trustpilot
Head office includes modern workspace, Optical Glazing Lab, and fulfilment centre
Known for combining quality, service, and a passion for premium eyewear
What We're Looking For
GOC Registered Dispensing Optician
Strong commercial awareness and a customer-first mindset
Comfortable using digital systems and communication tools
Excellent collaboration and communication skills
Passion for innovation and service development in optical retail
What's On Offer
Salary: £32,000 to £35,000 per year + performance-related bonus
Working Hours: 30-37.5 hours per week
Weekend Commitment: Reduced weekend working compared with most practice-based roles
Annual Leave: 26 days + bank holidays
Professional Fees: GOC and ABDO fees paid
Staff Discount: Generous discount on luxury eyewear products
Office Working: Work from head office location, surrounded by a highly experienced, close-knit team
If you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.
Apply now or contact Kieran Lindley on WhatsApp to find out more. ....Read more...
Type: Permanent Location: Bury, England
Salary / Rate: £33000 - £35000 per annum + Range of Additional Benefits
Posted: 2026-01-16 15:08:08
-
Head office, Bury (Greater Manchester)Permanent | Full-Time or Part-Time (min.
30 hrs/week)
A unique opportunity has arisen for an Optical Assistant to join the UK's leading independent online retailer of luxury sunglasses and prescription eyewear, headquartered near Bury, Greater Manchester.
With over 20 years of experience and more than 26,000 5‑star Trustpilot reviews, they combine expert optical knowledge with trend-setting fashion to deliver a standout customer experience.
Job Type & Location
Permanent, ideally full time (minimum 30 hours per week)
Office-based near Bury, Greater Manchester
Position Overview
As an Optical Assistant, you'll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone.
You'll leverage your optical knowledge to guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence.
Key Responsibilities
Respond to customer enquiries via digital channels (email, chat, phone)
Provide tailored recommendations for frames, prescription lenses, and sunglasses
Support customers with order tracking, modifications, and aftercare advice
Identify and resolve customer concerns with empathy and efficiency
Utilise internal systems to manage and log customer interactions accurately
Maintain up-to-date knowledge of products and procedures, and share insights with the team
What We're Looking For
Previous experience as an Optical Assistant
Strong understanding of prescription lenses, optical frames, and sunglasses
Excellent communication and customer service skills with a calm and professional demeanor
Comfortable multitasking across digital communication channels and administrative systems
A team player who is organised, attentive to detail, and commercially aware
What's On Offer
Salary: £25,000 - £26,000 per annum (depending on experience)
Hours: 30 - 37.5 hours per week, full or part-time considered
Schedule: 9 am - 5 pm, including occasional weekend shifts
Annual Leave: 26 days plus Bank Holidays
Benefits: Staff discount, pension scheme, paid professional development fees
Work Environment: Modern head office with onsite Optical Glazing Lab and fulfilment centre, supported by a friendly and dynamic team
If you're an experienced Optical Assistant looking to apply your clinical knowledge in a new environment within the industry, this is the opportunity for you.
To apply, please click the Apply Now link or get in touch via WhatsApp for more information. ....Read more...
Type: Permanent Location: Bury, England
Salary / Rate: £25000 - £26000 per annum + Range of Additional Benefits
Posted: 2026-01-16 15:04:25
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A full time Optometrist is required to join an award winning independent Opticians based in Bristol.
They are a growing, forward thinking business, and this is an excellent role if you wish to develop your clinical skills and career.
The Role
Providing 30-45 minute sight tests to patients of all ages
Contact lens appointments
Opportunity to provide specialist clinics - myopia control, Ortho K, Dry eye: syringing, punctal plugs, and Dyslexia (all training will be provided)
Helping to develop and grow the business
Knowledgeable and supportive team with a qualified Dispensing Optician
Excellent equipment including humphrey, pulsair, fundus and slit lamp cameras, combi unit, Thomson test chart, topographer
Support with any additional accreditations
Ideally full time 9am to 5.30pm
Excellent salary - £45,000 to £70,000 DOE
Great work life balance with no Sundays, bank holidays, and a guaranteed 10 Saturdays off a year
Regular day off will typically be a Monday
25 days holiday plus bank holidays
opportunity to develop clinically and professionally
regular clinical training, peer review and CET points
Pension contributions
let them know your ideal career and they will work with you to help you achieve it
The client is looking for an Optometrist with a passion for Optometry and a good commercial understanding.
An Optometrist with the IP qualification (or working towards) would be ideal.
In order to discuss this position further please call Zest Optical on 0114 238 1726 or email a copy of your CV ....Read more...
Type: Permanent Location: Bristol, England
Salary / Rate: £45000 - £70000 per annum
Posted: 2026-01-15 13:37:42
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Mobile Warehouse Team Leader - South West - £25,701
Full Driving License and own transport
The Position
This is a full-time permanent position, where you will be responsible for driving around the South West to complete audits on deliveries.
Rate of pay: £25,701 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift patterns: 5 days out of 7, 8-hour shifts between: 00:00-00:00
Working Environment: Mixed
Full Driving License and access to your own transport
You will be required to:
Manage stock accuracy levels within the depot and stock loaded into trailers against drivers' paperwork and check the accuracy of incoming deliveries.
Delivery Checker's will be confident in their ability to add and subtract without the use of a calculator
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally
Ensure your own and the team's KPI's are met
Perform and document weekly supervision with each team member
Monitor audit data to provide performance feedback to each team member regarding
output and error rates
Basic Knowledge of Microsoft Excel and Word
All work may require prolonged periods of standing and all employees will be required to kneel, bend and squat in order to access and work with low and ground level stock.
Must be aged 18 years and over
Full Driving License and access to your own transport
Retail and Asset Solutions are looking for a warehouse team captain to join our supply chain team on a full-time permanent basis.
As a warehouse team captain, you will be responsible for achieving daily auditing targets by checking the accuracy of pallets and cages of stock, before they leave the warehouse, to ensure they meet the delivery requests and no errors have been made.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: South West England, England
Salary / Rate: Up to £25701 per annum + plus mileage
Posted: 2026-01-15 12:27:46
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Mobile Warehouse Team Leader - Bristol - £25,701
Full Driving License and own transport
The Position
This is a full-time permanent position, where you will be responsible for driving around Bristol to complete audits on deliveries.
Rate of pay: £25,701 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift patterns: 5 days out of 7, 8-hour shifts between: 00:00-00:00
Working Environment: Ambient
Full Driving License and access to your own transport
You will be required to:
Manage stock accuracy levels within the depot and stock loaded into trailers against drivers' paperwork and check the accuracy of incoming deliveries.
Delivery Checker's will be confident in their ability to add and subtract without the use of a calculator
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally
Ensure your own and the team's KPI's are met
Perform and document weekly supervision with each team member
Monitor audit data to provide performance feedback to each team member regarding
output and error rates
Basic Knowledge of Microsoft Excel and Word
All work may require prolonged periods of standing and all employees will be required to kneel, bend and squat in order to access and work with low and ground level stock.
Must be aged 18 years and over
Full Driving License and access to your own transport
Retail and Asset Solutions are looking for a warehouse team captain to join our supply chain team on a full-time permanent basis.
As a warehouse team captain, you will be responsible for achieving daily auditing targets by checking the accuracy of pallets and cages of stock, before they leave the warehouse, to ensure they meet the delivery requests and no errors have been made.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: Bristol, England
Salary / Rate: Up to £25701 per annum + plus mileage
Posted: 2026-01-15 12:06:13
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The Company:
Market leading distributor within the medical devices industry.
Incredible training/coaching.
Family run business and agile so can make decisions quickly.
Benefits of the Product Specialist
£30k basic
Commission paid monthly (Genuine opportunity to earn £40k+ in addition to basic salary & Uncapped)
Company Car
Healthcare
Pension
Mobile
Laptop
The Role of the Product Specialist
Selling the full range of surgical & patient handling products - focus is around gynaecology, general surgery & urology.
Selling to surgeons, consultants, band 7 nurses, team leaders & procurement.
Using Salesforce as a CRM to track all activity.
Mature territory.
Currently on target with lots of business to go at.
50/50 split with NB & Existing Business.
Expectation is to do 4 key events/meetings per day.
Covering Central London
The Ideal Person for the Product Specialist
Very much personality based.
Ideally someone with a degree.
All training provided.
Min 1 year’s customer facing role.
Coachable and open to new ways of working.
Someone that is memorable, good energy, credible, good at delivering information.
Someone that is not afraid to ask for the order.
If you think the role of Product Specialist is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £30000 - £30000 Per Annum Excellent Benefits
Posted: 2026-01-15 10:18:12
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Job Title: Materials Handler Location: Plymouth Job Type: Full-time, Permanent Salary: £29,476.43 per year (including shift premium) Shift: 6:00am-2:00pm / 2:00pm-10:00pm rotating weekly (Monday to Friday)
Job Summary
We are looking for a reliable and detail-oriented Materials Handler to join our warehouse team.
You will be responsible for the safe and efficient handling, storage, and movement of materials and products across the site, ensuring accuracy and adherence to internal processes.
*
*There is potential for quick progression in this role, which will lead to an increase in salary
*
*
Key Responsibilities
Load and unload vehicles in accordance with company procedures
Pick kits or parts based on work orders or pick lists
Issue parts to the machine shop and production teams in line with the plan
Put away products in the correct stores or warehouse locations
Pack parts according to specific packing instructions, including those for subcontractors
Prepare seal kits and spare parts for shipment in line with agreed processes
Label products appropriately
Unpack and decant products
Support replenishment of lineside and Kanban stock
Allocate products for sales orders
Collect defective products from the factory and process returns (RTS)
Complete SAP transactions for booking in, picking, packing, and stock movements
Use Warehouse Management System (WMS) for routine tasks
Maintain housekeeping through daily 5S activities
Operate forklift trucks as required
Follow all company health and safety policies and procedures
Essential Requirements
Minimum 3 years experience in warehousing, materials handling or similar industry
Ability to work effectively in a team environment
Basic verbal and numerical skills
Proactive and willing to learn
Desirable Qualifications
Valid Counterbalance FLT Licence
Pivot Steer FLT Licence
Reach Truck Licence
PPT (Powered Pallet Truck) Licence
Basic SAP user experience
How to Apply
Call 01803 840844 and ask for Chris Henry to learn more.
Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.
....Read more...
Type: Permanent Location: Plymouth, England
Start: ASAP
Duration: NA
Salary / Rate: Up to £29476.43 per annum + including shift premium
Posted: 2026-01-13 15:31:35
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Job Title: Assembly Operative Location: Plymouth Shifts: Rotating - 06:00-14:00 / 14:00-22:00 (Monday to Friday) Job Type: Full-Time
Mego Employment is proud to be recruiting on behalf of a world-class, market-leading manufacturer based in Plymouth.
Due to continued growth and a rapidly expanding order book, we are seeking multiple Assembly Operatives to join the team.
This is an excellent opportunity to secure long-term, stable employment with a business that values quality, teamwork, and continuous improvement.
Key Responsibilities:
Carry out mechanical and/or electrical assembly of pumps and motors according to customer specifications
Perform one or more stages of the assembly process, including wash, lap, assembly, test, and paint
Work accurately to detailed instructions and production targets
Follow health, safety, quality, and environmental standards at all times
Maintain cleanliness and organisation of the work area
Work independently and collaboratively within a team structure
What We're Looking For:
Minimum 3 years Assembly experience in a manufacturing, production, engineering or similar environment
Strong attention to detail and ability to follow work instructions
Willingness to learn and receive on-the-job training
Good timekeeping and attendance record
Ability to work rotating shifts as outlined
A proactive and flexible approach to work
Benefits:
Full training provided
Opportunity for long-term progression
Supportive working environment
Bereavement leave
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Store discount
How to Apply
Call 01803 840844 and ask for Chris Henry to learn more.
Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.
....Read more...
Type: Permanent Location: Plymouth, England
Start: ASAP
Duration: NA
Salary / Rate: £24653 - £29476 per annum + including shift premium
Posted: 2026-01-13 15:25:08
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An opportunity has arisen for a TIG Welder to join a reputable manufacturing company specialising in the design and production of automotive components and accessories, particularly for original equipment (OE) applications.
As a TIG Welder, you will be responsible for producing welded assemblies with a focus on aluminium components, ensuring adherence to strict quality standards.
This full-time permanent role offers a salary of £13.20 per hour and benefits.
You will be responsible for:
* Using TIG welding equipment to fabricate parts and assemblies in line with production schedules.
* Preparing tools, equipment, and components for welding operations.
* Manufacturing components using jigs and fixtures according to works orders and Standard Operating Procedures (SOPs).
* Supporting production tracking using shop floor data systems and ERP software.
* Operating basic tube manipulation and fabrication equipment after appropriate training.
* Following all Health, Safety, and Environmental procedures and regulations.
* Inspecting finished parts and reporting any discrepancies to the Quality Assurance team.
What we are looking for
* Previously worked as a TIG Welder, Production Welder, Fabrication Welder, Welding Technician, Welder or in a similar role.
* Prior experience in TIG welding, specifically with aluminium.
* Background in a production environment, ideally within automotive industry
* Strong attention to detail and commitment to maintaining high-quality standards.
* Ability to work independently and follow instructions accurately.
What's on offer
* Competitive Salary.
* Life Insurance.
* On-site parking.
This is a fantastic opportunity for a TIG Welder looking to progress their career in a supportive and high-standard manufacturing environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Daventry, England
Start:
Duration:
Salary / Rate: £13.20 - £13.20 Per Hour
Posted: 2026-01-13 13:48:14
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Optical Assistant / Optical Customer Service Advisor - Milton Keynes Full Time | Basic Salary £26,317 + Monthly Bonus | Excellent Benefits
Zest Optical are working alongside a leading optical lens manufacturer to recruit an Optical Assistant / Customer Service Advisor at their Milton Keynes site.
This role is ideal for an experienced Optical Assistant who enjoys building relationships with patients and colleagues, but is now looking to move into a customer service role within optics.
You'll be working with a premium brand known for supplying high-quality ophthalmic lenses to independent opticians across the UK.
Optical Customer Service Advisor - Key Responsibilities
Handle incoming enquiries from opticians regarding pricing, product availability, and lead times
Build professional relationships with customers, ensuring their needs are understood and met
Receive and process orders accurately via phone, email, and online systems
Make proactive calls to keep customers informed and promote relevant products and upgrades
Recommend product promotions and special offers to customers over the phone
Contribute to departmental targets, promotions, and incentives
Requirements
Previous experience as an Optical Assistant, Optical Advisor, or in a similar optical role (essential)
Basic practical knowledge of optics, lenses, and frames
Previous customer service experience
Confident using Microsoft Office applications and customer/order management systems
Strong attention to detail with the ability to process orders accurately and efficiently
Excellent verbal and written communication skills
Personable, professional, and proactive in approach
Key Benefits
Basic Salary: £26,317
Monthy Bonus: Up to £240
Additional Christmas Bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (paid as overtime)
Bi-weekly rota:
Week 1: 08:30 - 17:00
Week 2: 09:30 - 18:00
HealthShield cashback on health checks (dental, optical, etc)
Access to Employee Assistance Programme
Group Life cover
Excellent training and career development opportunities
If you are an Optical Assistant looking for a new challenge away from the shop floor but still within the optical industry, this could be the ideal next step in your career.
Apply Now To apply, please send your CV or call 0114 238 1726 for more information.Send us a message on Whatsapp! ....Read more...
Type: Permanent Location: Milton Keynes, England
Salary / Rate: Up to £26317 per annum + Bonus
Posted: 2026-01-12 11:23:20
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£25-29k starting salary, Standard days, Early finish Friday, Perm secure role, On-going training and development to progress career further, Regular salary reviews, Clear progression routes supported by management Join a market-leading, rapidly growing company with a full order book! This company are a leading name in their sector that has a reputation for quality and innovation.
The working environment is clean, organised, and they are known for putting their staff at the forefront of everything they do.What's in return for the Semi Skilled Joiner role:
Starting salary of £13.25 with increases to £14.56 after 3 month probation and regular salary reviewal.
Fantastic progression routes within company supported by management
Paid overtime at 150%
Clean, modern working environment
No shift work - daytime hours only
Ongoing training and skill development
We're offering a permanent position for a Semi Skilled Joiner with ongoing training, clear progression routes, clean and modern facilities, and the opportunity to develop skills and build a career in welding and bespoke fabrication.Permanent position for a Semi Skilled Joiner to work Monday to Friday (half day on a Friday), no shifts, Overtime paid at x1.5, market-leading growing company with an order book that is full, to train up into bespoke fabrication within the automotive industry.The successful person for the Semi Skilled Joiner role may have experience working as a welder, metal worker, fabricator, Joiner, Cabinet Maker, carpenter or worked in roles where you need to measure accurately and be comfortable using hand and power tools.Duties of the Semi Skilled Joiner position
Working on bespoke projects for high-quality vehicle builds
Fabricating plastic vehicle components
Using a range of hand and power tools
Accurately measuring and reading technical drawings
Tackling varied and engaging tasks
Alternatively, if you want a private chat about the Semi Skilled Joiner role before submitting your application then please call or email Grace Hudson- Morgan Recruitment. ....Read more...
Type: Permanent Location: Tamworth, England
Start: ASAP
Salary / Rate: £25000.00 - £30000.00 per annum
Posted: 2026-01-11 10:00:14
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Customer Care Agent - 6 Month Contract
Banbury | Hybrid (after training) |£25,000 | Monday-Friday, 8:30am-5pm
Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure.
This is not a new team.
You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year.
This role is offered on an initial 6 month contract starting February.
While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs.
What you'll be doing
This is a fast paced, high volume customer environment, where quality and output both matter
Handling inbound customer queries by phone and email across pre and after-sales
Accurately processing orders, payments, returns and repair requests
Managing pricing, product information, stock and delivery queries
Owning complaints end-to-end- resolving issues with accountability and empathy
Liaising with logistics providers and internal teams to ensure timely resolutions
Raising credit notes, arranging repairs and handling warranty queries
Keeping systems updated and working to clear SLAs and KPIs
You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding.
What we're really looking for
This role suits someone who isn't fazed by challenge.
Confident, clear communicator with strong customer service experience
Resilient and emotionally intelligent able to handle difficult conversations
Comfortable working at pace with a strong focus on output and accuracy
Organised, detail-driven and able to juggle multiple priorities
Confident using IT systems (SAP / Google Workspace experience is useful but not essential)
If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here.
What's in it for you
Starting Salary: £25,000
Contract: 6 months (starting asap ideally February)
Hours: Monday-Friday, 8:30am-5pm
Holidays: 32 days (including bank holidays)
Hybrid working: 2 days per week once fully trained
Training: Structured onboarding programme
Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts
Workplace: Modern offices, strong culture, respected brand, supportive team
....Read more...
Type: Permanent Location: Banbury, England
Start: 10/02/2026
Duration: 6 months
Salary / Rate: Up to £25000 per annum + great benefits
Posted: 2026-01-09 13:34:13
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Do you have a passion for working children and young people? Do you have some professional experience working with young people? Are you looking for a challenging yet rewarding role?
We are looking for a Therapeutic Support Workers for this organisation's Residential Children's service.
Based in their residential community, you will work with young people aged 10-18 in their specialist residential home for young people aged eight to eighteen, with learning disabilities, complex needs, and behaviours that may challenge.
The Residential Support Worker role requires full commitment; this is a serious career path that requires self-sacrifice in order to ensure the young people are always put first and receive the support they need.
The job will involve days only working long days, alternate weekends, sometimes you will need to stay beyond your shift ending to ensure safe handover or bedtime routines.
Hours: Full time / Days only (without sleeps)
Benefits include:
£26,208
28 days paid annual leave
Industry leading training and management development program
Excellent career progression always available
Do you have:
A burning desire, passion and full 100% commitment to working with extremely vulnerable children
Flexibility in your personal life to work long hours, weekends
Open, honest, self-reflective personality who is able to understand their own life struggles and compartmentalise
Some experience working with young people is beneficial
For more information, please contact Jordan Bright
07384466393 / jbright@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
....Read more...
Type: Permanent Location: Chippenham, England
Salary / Rate: £26000 - £27000 per annum + Days only and no sleeps
Posted: 2026-01-08 11:47:53
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Oklahoma City, Oklahoma
Posted: 2026-01-08 06:08:45
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Administration support required to assist the Facilities Team with the general running of the Facilities department.
The ideal candidate will have experience in and mechanical and electrical services or contract control environment.
Key skills
Basic knowledge of HSE and department orientation.
Basic accounting principles, invoicing procedures, office management, procurement, product line components and equipment, and/or purchasing.
Good software skills and office skills including, but not limited to: Internet, e-mail, Microsoft office 365 applications, SAP, photocopier, etc.
Role responsibilities
Administration tasks on the maintenance system.
Compose and respond to emails and phone calls.
Maintains files and databases for functional area and other locations as assigned.
Prepare and submit shopping carts through the SAP system for Facilities, ensure purchase orders are raised and acknowledged by the supplier and book in work.
Provide support to the Facilities technicians to ensure the smooth running of the department.
Assists scheduling of meetings, catering, and special department-related events.
Liaise with other departments, particularly HSE.
Comply with HSE systems, complete and maintain basic training, and risk identification reports.
Such other duties as the management may at times reasonably require.
Provide cover for reception in the event of staff shortages or at busy times.
....Read more...
Type: Contract Location: Stonehouse, England
Start: ASAP
Duration: one year
Salary / Rate: £20000 - £32000 Per Annum None
Posted: 2026-01-07 23:35:04
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Oklahoma City, Oklahoma
Posted: 2026-01-07 22:09:25
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The Company:
Substantial growth, a testament to the hard work of employees across the business.
Established for over 30 years, retaining independent roots.
Pride in providing the highest level of service and support.
Specialists dedicated to key market sectors.
Benefits of the Internal Sales Executive Role:
Basic Salary up to £35,960
Branch bonus scheme
Pension scheme and 23 days of annual leave.
Working Monday-Friday (7 AM–4 PM or 7:30AM-4:30PM or 8 AM–5 PM).
Opportunities for career development
The Role of the Internal Sales Executive:
Selling interior solutions into contractors.
Quoting, pricing and processing orders while supporting the external sales team.
You’ll be given a ledger to nurture and grow, making it your own.
Working closely with a collaborative team in the sales office, reporting to the Business Unit Manager.
Managing customer relationships, addressing enquiries, and ensuring excellent service.
Utilising a simple and effective CRM system to manage data and streamline operations.
Working Monday to Friday (7 AM–4 PM or 7:30AM-4:30PM or 8 AM–5 PM) based in the sales office by Heathrow.
The Ideal Person for the Internal Sales Executive Role:
Will be knowledgeable in Interior Solutions suspended ceilings, partitions.
Experienced in internal sales, particularly within a merchant or distributor environment.
Customer-focused with excellent communication and negotiation skills.
You’ll be proactive and keen to get your ledger growing.
Familiar with the use of MS Office and comfortable with CRM systems.
If you think the role of Internal Sales Executive is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About Us:
We specialize in sales, technical, and commercial jobs in Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their markets.
We place all levels of personnel, up to Director level, across the UK and internationally. ....Read more...
Type: Permanent Location: Hounslow, Feltham, West Drayton, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £35960 - £35960 Per Annum Excellent Benefits
Posted: 2026-01-07 16:56:04