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JOB DESCRIPTION
About Finishworks
At Finishworks, we're committed to delivering high-quality coatings solutions backed by industry-leading customer support.
We believe in fostering strong relationships with our customers, employees, and partners through collaboration, innovation, and service excellence.
Join a team where your contribution directly impacts customer satisfaction and business success.
Position Summary
We are seeking a professional and detail-oriented Customer Service Representative to join our team.
In this non-exempt role, you'll be the first point of contact for customers-handling orders, addressing inquiries, and resolving issues to ensure a positive customer experience.
You'll work closely with Sales, Operations, and Accounts Receivable teams, and play a key role in supporting both English and Spanish-speaking customers.
Key Responsibilities
Provide responsive and professional support via phone, email, and in person Process customer orders, credits, and debits accurately and efficiently Set up and maintain customer accounts and records Coordinate logistics and ensure timely and complete order fulfillment Handle Return Material Authorizations (RMAs) and product-related complaints Manage workflows in HubSpot (CRM) for service issues, returns, and product requests Support sales teams in multiple states with pricing and account needs Communicate effectively with Spanish-speaking customers Process mobile bank deposits and manage office supplies and equipment Collaborate with internal teams via Microsoft Teams and email
Qualifications
Previous experience in customer service or order management role preferred Strong communication and organizational skills Bilingual (Spanish/English) strongly preferred Proficient in Microsoft Office and comfortable learning CRM systems (HubSpot a plus) Ability to work independently and as part of a team High attention to detail and a customer-first mindset
What We Offer
Competitive compensation Comprehensive benefits package (medical, dental, vision, 401k, etc.) Supportive team environment Opportunity for hybrid work schedule Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2025-09-20 15:10:58
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. Centre for the Analysis of Exploitation (CeAnEx)
The Engagement Officer will join CeAnEx, and its highly regarded Community Engagement Project, run by Black Country Women's Aid.
The Centre, based within BCWA, does innovative work to identify and support women who are sexually exploited in the West Midlands.
We are a small, passionate team working on the ground in communities, and we combine this with open source intelligence and traditional academic research methods to identify victims of organised crime.
Although we are an independent charity, we work closely with law enforcement and partner agencies.
Our work is at the cutting edge, helping to develop new perspectives on human trafficking and sexual exploitation in the UK and beyond.
Job Role Job Title: Engagement Officer (Romani-speaker)Position available: Temporary part-time position (16 hours per week) until end of March 2026.Salary: £12,948.48 pro rata (£30,348.00 FTE)Closing date: 3rd October 2025Interview date: Interviews will be held week commencing 6th October 2025 Is this you? We are looking for a candidate who can speak English and Romani.
The ability to speak Romanian is also beneficial.
Experience of working with vulnerable people is an advantage.
The Role:
This is a unique, exciting and rewarding role, allowing the successful candidate to make a significant contribution to tackling exploitation.
You will be involved in a variety of activities, including (but not limited to):
, Improving our cultural awareness when working with Roma women., Visits to sex work locations throughout the West Midlands , Support for victims, Involvement in BCWA's FCDO-funded Romania Project, aimed at tackling the trafficking of women from Romania to the UK To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
Informal enquiries can be made with Louise Brown, CeAnEx's Director.
Please contact to arrange a call.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, as a responsible employer, we need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Contract Location: Sandwell, England
Start: ASAP
Salary / Rate: £12948.00 - £30348.00 per annum + FTE
Posted: 2025-09-20 05:30:55
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. Centre for the Analysis of Exploitation (CeAnEx)
The Engagement Officer will join CeAnEx, and its highly regarded Community Engagement Project, run by Black Country Women's Aid.
The Centre, based within BCWA, does innovative work to identify and support women who are sexually exploited in the West Midlands.
We are a small, passionate team working on the ground in communities, and we combine this with open source intelligence and traditional academic research methods to identify victims of organised crime.
Although we are an independent charity, we work closely with law enforcement and partner agencies.
Our work is at the cutting edge, helping to develop new perspectives on human trafficking and sexual exploitation in the UK and beyond.
Job Role Job Title: Engagement Officer (Mandarin and/or Cantonese speaker)Position available: Temporary part-time position (30 hours per week) until end of March 2026.Salary: £24,478.40 pro rata (£30,348.00 FTE)Closing date: 3rd October 2025Interview date: Interviews will be held week commencing 6th October 2025 Is this you? We are looking for a candidate with good English and Mandarin skills.
Skills in Cantonese are also beneficial.
Experience of working with vulnerable people is an advantage.
The Role:
This is a unique, exciting and rewarding role, allowing the successful candidate to make a significant contribution to tackling exploitation.
You will be involved in a variety of activities, including (but not limited to):
, Visits to sex work locations throughout the West Midlands and, occasionally, elsewhere in the UK, Support for victims, Joint working with police and partner agencies, Involvement in BCWA's FCDO-funded China Project, aimed at tackling the trafficking of women from China to the UK, Involvement in BCWA's projects involving Romanian, British, Hungarian, Thai and Brazilian women To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
Informal enquiries can be made with Louise Brown, CeAnEx's Director.
Please contact to arrange a call.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, as a responsible employer, we need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level.
Please note for this role, enhanced vetting procedures will be required.
You will need to have been resident in the UK for a minimum of three years for these checks to be completed. ....Read more...
Type: Contract Location: Sandwell, England
Start: ASAP
Salary / Rate: £24478.00 - £30348.00 per annum + FTE
Posted: 2025-09-20 05:30:26
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. Community Services Directorate Within this directorate, the following vital services are delivered;Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the West Midlands Stalking Service.
The team: The BCWA West Midlands Stalking Service offers specialist stalking and harassment advisory and support service across the West Midlands area, covering Birmingham, Solihull, Coventry and the Black Country.
The service provides emotional and practical support, safety advice and advocacy through the criminal justice system within a multiagency framework to ensure that victims of stalking feel supported and empowered. Job Role Job Title: Independent Stalking Advocacy Caseworker (ISAC)Position available: 1 full-time position (37.5 hours) based across the Black CountrySalary: £23,809.50 - £25,838.68 (dependent upon experience)Closing date: 16 October 2025
All interviews will be held via Microsoft Teams Is this you?
We are looking for a qualified/unqualified ISAC (training may be provided for the right candidate) to join our dynamic team.We are looking for someone with experience of frontline working and managing a caseload, including risk assessments, needs assessments and support planning.
The successful candidate will have an understanding the principles of safeguarding children and adults and the dynamics of domestic abuse and stalking and how this can affect victims.
The Role: The Independent Stalking Advocacy Caseworker (ISAC) is required to provide a high-quality service, managing a caseload of high-risk domestic abuse victims experiencing stalking from an ex-intimate partner.
They will support victims of stalking using evidence-based methods in order to identify risk, stalking typology and support needs.
ISACs provide practical guidance and safety advice to those experiencing elements of harassment and stalking, referring to relevant agencies when required and participating in the Multi-agency Risk Assessment Conference (MARAC) process.
ISACs may also assist with awareness-raising campaigns, training and events.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £23809.00 - £25838.00 per annum + DOE
Posted: 2025-09-20 05:28:53
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The team:
BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements.
BCWA is the lead provider of services covering the West Midlands areas and some of the bordering local authorities.
The service works in partnership with key agencies to assess risk and provide tailored support plans for service users.
BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 16 October 2025 Is this you?
We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.
We are looking for an innovative candidate who has experience of working with adults, who have experienced trauma and abuse.
This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills.
The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area.
You will be involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £24315.00 - £26917.00 per annum
Posted: 2025-09-20 05:28:17
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Black Country Women's Aid Accommodation Services include;
, 24hr access refuge accommodation for victims of domestic abuse (women and children only), Dispersed accommodation for victims of domestic abuse - accommodation includes house in multiple occupation, blocks of flats and individual flats across the borough (women, children, male victims), Resettlement Support post-departure from domestic abuse accommodation services, Access to BCWA Victim Safety Adviser post departure from domestic abuse accommodation services, Access to BCWA community services group activity , Safe house for victims of modern-day slavery in the National referral mechanism (women and children only.) , Dispersed accommodation for victims of modern-day slavery in the national referral mechanism - accommodation includes house in multiple accommodation, groups of flats and individual accommodation across the borough.
(women, children, male victims) , Access to Counselling Services (part of BCWA Community Services)
The Domestic Abuse Accommodation Service: Black Country Women's Aid (BCWA) provides 24-hour emergency accommodation for victims of domestic violence and abuse in need of temporary safe accommodation.
The service manages and provides 41 units of accommodation in various locations of the Black Country, ranging from houses in multiple occupation, individual flats and houses, as well as group schemes.
The dedicated team provides bespoke, client-led support to empower survivors of abuse to gain confidence and make informed choices.
Job role Job Title: Domestic Abuse Intervention Support Worker Positions available: 1 full-time position (37.5 hours)Salary: £23,809.50Location: Sandwell.
This role is directly supporting clients living within BCWA residential sites.
You will be located and visible at a residential site supporting clients living within BCWA accommodation services.
This position is not eligible for Hybrid working.Closing date: 02 October 2025All interviews will be held via Microsoft Teams Is this you? We are looking for someone who has experience of working with victims/survivors of domestic abuse one both one to one and in group work settings.
The role: You will carry a case load which includes all aspects of case management, including risk assessment, needs assessment, support planning, outcomes and case review.
You will be required to provide a high-quality frontline service to victims of domestic abuse, delivering a service to those at the highest risk.
You will be working within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse. If you are ambitious, outgoing and hardworking, we would love to hear from you.
To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: Up to £23809.00 per annum
Posted: 2025-09-20 05:27:29
-
Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. The service: The Corporate Services comprise of BCWA's Finance, Fundraising, Human Resources, Development, Training and Governance teams.
The work undertaken by Corporate Services underpins the support provided by our frontline staff.
As BCWA continues to grow, we are expanding our volunteer programme and are now seeking a passionate and organised Volunteer and Involvement Coordinator to lead this work. Job Role Job Title: Volunteer and Involvement CoordinatorPosition available: 1 full-time position (37.5 hours)Salary: £29,267 - £33,281.98Closing date: 16 October 2025
All interviews will be held via Microsoft Teams Is this you? You're passionate about empowering people and creating opportunities for involvement.
You have experience managing volunteers and understand the value they bring to an organisation.
You are a confident communicator, digitally savvy and able to build strong relationships with volunteers, colleagues and external partners.
You are committed to BCWA's feminist values and safeguarding principles, and will bring creativity and energy to the role.
The Role: This is an exciting opportunity to shape and develop volunteering at BCWA.
You will work across departments to identify opportunities for volunteers, peer mentors and experts by experience to contribute meaningfully to our services.
You will lead on recruitment, training, support and celebration of volunteers, ensuring best practice and inclusivity throughout.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally.
To avoid discrimination, we treat all job applicants equally.
We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Sandwell, England
Start: ASAP
Salary / Rate: £29267.00 - £33281.00 per annum
Posted: 2025-09-20 05:25:18
-
An exciting opportunity has arisen for an Optical Assistant to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Assistant, you will be supporting both clinical and retail operations to deliver outstanding patient care and ensure smooth day-to-day practice functions.
This role can be full-time or part-time offering a salary range of £25,000 - £28,000 and benefits.
You will be responsible for:
* Assisting clinicians during eye examinations by preparing patients and outlining procedures
* Carrying out essential pre-screening checks such as pressure readings and auto-refraction
* Managing patient bookings, maintaining accurate records, and updating practice systems
* Ensuring frame displays are well-presented and stock levels maintained
* Processing spectacle and lens orders with precision and attention to prescription details
* Offering guidance to patients on frame choices and lens options
* Contributing to the smooth running of the practice by collaborating effectively with colleagues
What we are looking for:
* Previously worked as an Optical Assistant, Dispensing Assistant, Optical Advisor, Optician, Optical Consultant or in a similar role
* At least 2 years of experience working in a UK optical setting
* Solid understanding of GOS/NHS processes within an optical environment
* Strong product knowledge, particularly around frame selection and fitting adjustments
* Ability to dispense confidently to a competent standard.
What's on offer:
* Competitive salary
* Employee discount
* Free parking
This is a fantastic opportunity to join a respected practice where you'll make a real difference in patients everyday lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Manchester, England
Start:
Duration:
Salary / Rate: £25000 - £28000 Per Annum
Posted: 2025-09-19 13:57:37
-
An exciting opportunity has arisen for an Optical Assistant to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Assistant, you will be supporting both clinical and retail operations to deliver outstanding patient care and ensure smooth day-to-day practice functions.
This role can be full-time or part-time offering a salary range of £25,000 - £28,000 and benefits.
You will be responsible for:
* Assisting clinicians during eye examinations by preparing patients and outlining procedures
* Carrying out essential pre-screening checks such as pressure readings and auto-refraction
* Managing patient bookings, maintaining accurate records, and updating practice systems
* Ensuring frame displays are well-presented and stock levels maintained
* Processing spectacle and lens orders with precision and attention to prescription details
* Offering guidance to patients on frame choices and lens options
* Contributing to the smooth running of the practice by collaborating effectively with colleagues
What we are looking for:
* Previously worked as an Optical Assistant, Dispensing Assistant, Optical Advisor, Optician, Optical Consultant or in a similar role
* At least 2 years of experience working in a UK optical setting
* Solid understanding of GOS/NHS processes within an optical environment
* Strong product knowledge, particularly around frame selection and fitting adjustments
* Ability to dispense confidently to a competent standard.
What's on offer:
* Competitive salary
* Employee discount
* Free parking
This is a fantastic opportunity to join a respected practice where you'll make a real difference in patients everyday lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Liverpool, England
Start:
Duration:
Salary / Rate: £25000 - £28000 Per Annum
Posted: 2025-09-19 13:51:20
-
Role: Sales Administrator
Location: Verwood
Contract: Permanent, Full-time
Salary: £28,000 - £32,000 + OTE (DOE)
Sales Administrator
We are looking for a highly organised and motivated Sales Administrator near Verwood to join our clients team.
This role is essential in supporting day-to-day operations, assisting the sales function, and ensuring excellent customer service is delivered at all times.
The position would suit someone who is detail-focused, confident using IT systems, and enjoys working in a busy, team-oriented environment.
Key Responsibilities
- Preparing and processing sales quotations and orders
- Providing administrative support across sales and service functions
- Updating customers and sales managers on order progress
- Building and maintaining positive customer relationships
- Handling incoming calls and email enquiries
- Coordinating shipping requirements and export documentation
- Managing shared inboxes and distributing queries appropriately
- Liaising with internal teams to ensure smooth workflows
- Assisting with visitor arrangements and meeting room preparation
- Carrying out ad-hoc tasks as required by management
Skills & Experience
- Previous experience in a sales administration or office support role
- Confident using Microsoft Office, particularly Word and Outlook
- Strong time management skills with the ability to prioritise workload
- Excellent written and verbal communication skills
- Customer service experience would be an advantage
- Knowledge of ERP/CRM systems (e.g., Business Central) is desirable
Whats on Offer
- Full-time, permanent position
- Salary from £24,000 + (depending on experience)
- Benefits include:
- Company pension scheme
- Cycle-to-work scheme
- Flexitime options
- Wellbeing and health support programme
- Life insurance
- Free on-site parking
If you are a proactive and organised Sales administrator near Verwood who enjoys supporting a busy sales environment, wed love to hear from you.
Job ID Number: 98575
Division: Commercial Division
Job: Sales Administrator
Location: Verwood ....Read more...
Type: Permanent Location: Verwood,England
Start: 19/09/2025
Salary / Rate: £24000 - £26000 per annum
Posted: 2025-09-19 13:35:05
-
Mobile Warehouse Team Leader - Kent & Essex - £25,701
Full Driving License and own transport
The Position
This is a full-time permanent position, where you will be responsible for driving around the South East to complete audits on deliveries.
Rate of pay: £25,701 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift patterns: 5 days out of 7, 8-hour shifts between: 00:00-00:00
Working Environment: Mixed
Full Driving License and access to your own transport
You will be required to:
Manage stock accuracy levels within the depot and stock loaded into trailers against drivers' paperwork and check the accuracy of incoming deliveries.
Delivery Checker's will be confident in their ability to add and subtract without the use of a calculator
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally
Ensure your own and the team's KPI's are met
Perform and document weekly supervision with each team member
Monitor audit data to provide performance feedback to each team member regarding
output and error rates
Basic Knowledge of Microsoft Excel and Word
All work may require prolonged periods of standing and all employees will be required to kneel, bend and squat in order to access and work with low and ground level stock.
Must be aged 18 years and over
Full Driving License and access to your own transport
Retail and Asset Solutions are looking for a warehouse team captain to join our supply chain team on a full-time permanent basis.
As a warehouse team captain, you will be responsible for achieving daily auditing targets by checking the accuracy of pallets and cages of stock, before they leave the warehouse, to ensure they meet the delivery requests and no errors have been made.
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
Type: Permanent Location: Kent, England
Salary / Rate: Up to £25701 per annum + plus mileage
Posted: 2025-09-19 09:31:43
-
We are looking for a Children's Social Worker to join our MASH Team.
This role requires a Social Work Qualification with a minimum of 3 years experience post qualified experience in permanent contract/s.
About the team
This team is responsible for the intake of phone calls and emails in regards to concerns from schools, doctors and the general public in the way of children's safety.
They provide advice and assess requests for support to refer to the right children's team.
The role of this team is to ensure that the referrals receive the most appropriate level of need required in a timely manner.
As the first point of contact, this team plays a pivotal role in the progression of each allegation and case.
About you
It is essential to have a degree within Social Work (Degree/DipSW/CQSW) with a minimum of three years' experience within Children's Social Work in order to be considered for this role.
Having a good understanding of safeguarding children processes, as well as being able to work in a team with a fast-paced environment is key for this position.
Ability to be flexible, resilient and reflective is also essential.
A valid UK driving license and vehicle is required to qualify for this role.
What's on offer?
£39.00 per hour umbrella (PAYE payment options also available)
9-5 structured hours
Non caseholding role
Non customer facing
Hybrid working scheme
Easily accessible offices
For more information, please get in contact
Liberty Hodder - Candidate Consultant
0118 948 5555 / 07884008267
....Read more...
Type: Contract Location: Manchester, England
Salary / Rate: Up to £39.00 per hour
Posted: 2025-09-18 17:02:48
-
An opportunity has arisen for a Design Draughts Person to join a well-established distribution business supplying specialist industrial components to a wide range of customers across the UK.
As a Design Draughts Person, you will be creating detailed designs and drawings, supporting multiple projects from concept to completion while ensuring technical accuracy.This role offers salary range £30,000 - £35,000 and benefits.
You will be responsible for:
* Producing 2D and 3D drawings in line with project requirements.
* Preparing detailed material and component lists.
* Ensuring compliance with current industry regulations and maintaining accurate records.
* Researching, quoting, and ordering bespoke materials and components.
* Managing several projects simultaneously to agreed timescales.
* Providing technical support to fabricators during the build process.
* Collaborating closely with suppliers and manufacturers.
What we are looking for:
* Previously worked as a Design Draughtsperson, Design Draughtsman, Draughtsperson, CAD Design, CAD Engineer, CAD Design Engineer or in a similar role.
* Solid design background within a relevant industry or structural engineering.
* Experience in sourcing, quoting, and ordering materials and components.
* HNC/HND in an engineering discipline.
* Strong knowledge of AutoCAD 2D (primary software) and Inventor 3D.
* Familiarity with design and AutoCAD standards.
* Skilled in Microsoft Office, particularly Excel.
* Full UK driving licence.
Shift:
* Monday - Friday: 08:30 - 17:00
What's on offer:
* Competitive salary
* 20 days holiday plus bank holidays
* Auto-enrolment pension scheme
Apply today for this fantastic opportunity to join a growing organisation in a pivotal role.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Altrincham, England
Start:
Duration:
Salary / Rate: £30000 - £35000 Per Annum
Posted: 2025-09-18 10:06:42
-
An opportunity has arisen for a Warehouse Operative to join a well-established distribution business supplying specialist industrial components to a wide range of customers across the UK.
As a Warehouse Operative, you will play a key role in maintaining the efficient flow of warehouse operations, handling the receipt, processing, packing, and dispatch of orders.
This role offers salary range £30,000 - £33,000 and benefits.
You will be responsible for:
* Coordinating the receipt, storage, and dispatch of goods.
* Monitoring stock levels and ensuring accurate inventory records.
* Handling customer enquiries and providing quotations where required.
* Liaising with suppliers, transport providers, and internal teams to maintain timely order fulfilment.
* Planning storage capacity and optimising warehouse space.
* Producing regular reports and maintaining systems up to date.
* Supporting aftersales requirements in line with customer needs.
What we are looking for:
* Previously worked as a Warehouse Operative, Warehouse Technician, Warehouse Operator, Warehouse Assistant, Warehouse Coordinator, Warehouse Administrator, Logistics Operative, Warehouse worker, Stock Controller, Inventory Controller or in a similar role.
* Understanding of health and safety practices within a warehouse setting.
* A forklift licence would be desirable.
* Skilled in Microsoft Word, Excel, Outlook, and Sage.
* Strong organisational and communication skills.
Shift:
* Monday - Friday: 08:30 - 17:00
What's on offer:
* Competitive salary
* 20 days holiday plus bank holidays
* Auto-enrolment pension scheme
Apply today for this fantastic opportunity to join a growing organisation in a pivotal role.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Altrincham, England
Start:
Duration:
Salary / Rate: £30000 - £33000 Per Annum
Posted: 2025-09-18 09:17:57
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-09-17 15:12:02
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Newark, New Jersey
Posted: 2025-09-17 15:10:56
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-09-17 15:10:20
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Newark, New Jersey
Posted: 2025-09-17 15:10:10
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-09-16 07:10:37
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-09-16 07:10:36
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General Operative Tamworth£25,000-£30,000 Circa
Join a market-leading, rapidly growing company with a full order book! This company are a leading name in their sector that has a reputation for quality and innovation.
The working environment is clean, organised, and they are known for putting their staff at the forefront of everything they do.We're offering a permanent position with ongoing training, clear progression routes, clean and modern facilities, and the opportunity to develop skills and build a career in welding and bespoke fabrication.Permanent position for a General Operative to work Monday to Friday (half day on a Friday), no shifts, Overtime paid at x1.5, market-leading growing company with an order book that is full, to train up into bespoke fabrication within the automotive industry.The successful person for the General Operative role may have experience working as a welder, metal worker, window fabricator, Joiner, Cabinet Maker, or worked in roles where you need to measure accurately and be comfortable using hand and power tools.Duties of the General Operative position
Working on bespoke projects for high-quality vehicle builds
Fabricating plastic vehicle components
Using a range of hand and power tools
Accurately measuring and reading technical drawings
Tackling varied and engaging tasks
What's in return for the General Operative role:
Starting salary of £13.25 with increases after probation and regular salary reviewal.
Fantastic progression routes within company supported by management
Paid overtime at 1.5x rate
Clean, modern working environment
No shift work - daytime hours only
Ongoing training and skill development
Alternatively, if you want a private chat about the General Operative role before submitting your application then please call or email Grace Hudson- Morgan Recruitment. ....Read more...
Type: Permanent Location: Tamworth, England
Start: ASAP
Salary / Rate: £25000.00 - £30000.00 per annum
Posted: 2025-09-14 10:00:03
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-09-13 15:14:05
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-09-13 15:11:03
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JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner.
Answering the customer calls using excellent phone techniques.
Provide tracking details to final destination upon customer request. Responsible for accurate order entry of all incoming orders via phone, fax, and email.
Responsible for tracking and monitoring of all orders from entry to shipment.
Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates. Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders.
Review all backorders for daily communication with plants regarding shipping status of backorders.
Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner.
Communicate with credit department on term's discrepancies.
Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation.
Ensuring that the procedures are followed for each process in a correct manner. Responsible for the daily interaction of assigned customers and sales reps.
regarding orders, pricing, problems and product information. Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm High School (or equivalent) Effective communications skills - verbal and written, SAP experience a plus. Grace under pressure - remain positive and focused to the task at hand. Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency. Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-09-12 23:16:04
-
JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner.
Answering the customer calls using excellent phone techniques.
Provide tracking details to final destination upon customer request. Responsible for accurate order entry of all incoming orders via phone, fax, and email.
Responsible for tracking and monitoring of all orders from entry to shipment.
Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates. Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders.
Review all backorders for daily communication with plants regarding shipping status of backorders.
Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner.
Communicate with credit department on term's discrepancies.
Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation.
Ensuring that the procedures are followed for each process in a correct manner. Responsible for the daily interaction of assigned customers and sales reps.
regarding orders, pricing, problems and product information. Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm High School (or equivalent) Effective communications skills - verbal and written, SAP experience a plus. Grace under pressure - remain positive and focused to the task at hand. Effective problem-solving skills - quick on your feet and can think outside of the box.
Ability to multi-task and prioritize work all with a sense of urgency. Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2025-09-12 23:08:45
