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JOB DESCRIPTION
Quality Support Specialist
16154
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Basic info
Requisition Status
Open - Posted
Requisition Type
Standard
Requisition Number
16154
Requisition Title
Quality Support Specialist
Number of Openings
1
Business Justification
New Position
Languages
American English (Default)
Comments
Hiring team
Hiring Manager
Kjell Nykreim
National Training Manager - General Services
Recruiter
Laurel Hanson
Recruiter
Collaborator
Diniesha Bennett
Recruiting Coordinator
Actions
Requisition structure
Recruiting Type
Hourly
Organization
WTI Division, Tremco, Construction Products Group, RPM Inc.
Job Family
Service and Installation
Job Function
Primary Location
Indianapolis, IN, United States
Other Locations
Details
Worker Type
Employee
Job Type
Permanent
Job Shift
Regular or Temporary
Regular
Full Time or Part Time
Education Level
Minimum Salary
Maximum Salary
33
Pay Frequency
Weekly
Employee Referral Bonus
Midpoint Salary
Recruitment Method
Recruitment Cost
Bonus Percentage
FTE
Company Car
Relocation
In Budget
Current Employee (if a replacement)
Leave Date of Employee (if a replacement)
Required Date
Work From Home
Yes
Can this position be performed at the Global Service Center?
Please explain why / why not qualifies for Global Service Center
Work Requirements
Travel Required
Yes
Domestic Travel Frequency
International Travel Required
No
International Travel Frequency
Workdays
Posting description
Internal
External
Short Description
Description
GENERAL PURPOSE OF THE JOB:
The Quality Support Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof.
They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects.
The QCS will conduct regular job site visits during the project and after project completion.
The goal is to provide consistency nationwide through proper roof repairs and the application of our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work.
Provide a variety of technical and application training sessions in both field and shop settings.
Provide hands-on application training and supervision of roof coatings and installation.
Attend pre-cons on large projects.
Be present at job start-ups to discuss the proper execution of the scope of work.
Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice.
Perform a pre-final inspection to ensure that the project has a zero-punch list.
Perform final inspections when needed.
Pre-project field inspections and technical support, including but not limited to:
Peel tests
Product testing
Product recommendations
Proper product installations
Post project completion inspection to ensure quality workmanship and proper utilization and application of materials.
Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation.
Conduct roof inspections, providing written reports and photo documentation.
Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed.
Review and train on large warranty adjustment projects over ten (10) man days.
Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team.
Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable.
Complete weekly/monthly activity reports as requested.
Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities.
Facilitate training in a classroom setting.
All other Quality Control Inspection related tasks or training as assigned by the manager.
Travel predominantly within assigned territory and nationally when needed, complete and submit expense reports on a timely basis.
CERTIFICATES, LICENSES, REGISTRATIONS:
OSHA 30 training OTHER SKILLS AND ABILITIES:
Strong roofing or building science mechanical aptitude.
Prior experience in a field service leadership role.
Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems)
In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of our product line.
This position is an autonomous role and requires self-motivation to manage a high level of independence.
Strong work ethic and ability to multitask.
Experience working with various types of technology and software.
Must have a valid driver's license and a clean driving record.
The salary range for applicants in this position generally ranges between $75,000 and $95,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2026-10-16 15:11:31
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A Purchasing Assistant is sought to join an innovative business in Hatfield, Hertfordshire, providing essential support to the purchasing and supply chain function, ensuring the efficient processing of purchase orders, supplier coordination and day-to-day procurement activities.
This is a 6 month Fixed-term contract position working 3 days a week.
The Purchasing Assistant, Hatfield, Hertfordshire, will work closely with the Tactical Purchasing Manager and wider operations team, supporting purchasing administration, supplier communications and supply chain processes to ensure accuracy, efficiency and timely delivery.
Responsibilities include:
Process purchase requisitions and raise purchase orders, ensuring accurate records and timely processing
Monitor purchase order acknowledgements, confirm delivery dates and costings, and communicate any discrepancies to the purchasing team
Liaise with suppliers to progress outstanding orders, monitor delivery schedules and resolve purchasing queries
Support new supplier setup, maintain supplier records and manage compliance documentation, including ISO accreditation and supplier declarations
Assist with NPI activities, engineering change orders (ECO) and PPAP requirements
Support invoice queries, import activities and shipping schedule monitoring
Maintain purchasing systems, support supply chain KPI reporting and assist with continuous improvement of purchasing processes
The Purchasing Assistant will have the following key skills:
GCSEs or equivalent in Maths and English, with A-levels, BTEC or a relevant qualification advantageous
Previous administrative or customer service experience, ideally within purchasing, procurement or supply chain
Strong organisational skills, attention to detail and the ability to prioritise workloads effectively
Good numerical, analytical and communication skills, with confidence liaising with suppliers and internal stakeholders
Working knowledge of Microsoft Office, particularly Excel, Outlook and Word, with ERP/MRP system experience advantageous
A proactive, reliable and team-focused approach, with an interest in developing procurement knowledge and working towards a CIPS qualification
APPLY NOW - If this Purchasing Assistant job in Hatfield, Hertfordshire, is of interest, send your CV to mshackell@redlinegroup.Com or call Maya Shackell on 01582 878835.
....Read more...
Type: Permanent Location: Hatfield, England
Start: ASAP
Duration: 6 Months
Salary / Rate: £18500 - £19800 per annum
Posted: 2026-10-16 14:42:22
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BUSINESS DEVELOPMENT MANAGER - FACILITIES MANAGEMENTMANCHESTER, WITH UK-WIDE TRAVEL£30,000-£35,000 BASIC + UNCAPPED COMMISSION + £80,000+ OTE
Are you a Business Development Manager with experience selling facilities management, commercial cleaning or outsourced services?
Get Recruited is partnering with an established, growing facilities management provider to recruit a Business Development Manager.
Supporting customers across commercial offices, manufacturing, education, logistics, warehousing and retail, the business provides contract services that help clients maintain clean, safe and well-managed premises.
With ongoing investment in digital marketing, lead generation and sales technology, this Business Development Manager opportunity offers warm enquiries, direct access to commercial leadership and significant earning potential.
This position would suit a Business Development Manager, Facilities Sales Manager, Commercial Cleaning Sales Manager or New Business Manager who understands service-led sales and can turn customer requirements into profitable, long-term contracts.
THE OPPORTUNITY:
As Business Development Manager, you'll work with facilities managers, property managers, procurement teams and business leaders to understand their sites, assess service requirements and develop tailored proposals.
Your focus will be qualifying and converting inbound and marketing-generated enquiries, alongside developing opportunities through referrals, networking and selected tenders.
Reporting to the Commercial Director, the Business Development Manager will work closely with Operations and Finance to ensure each proposal reflects the practical requirements of the site, protects margins and supports a successful mobilisation.
THE BUSINESS DEVELOPMENT MANAGER ROLE:
Win new facilities management and commercial cleaning contracts across a range of commercial sectors.
Qualify warm enquiries, understanding the customer's premises, current arrangements and reasons for reviewing their provider.
Build relationships with facilities managers, estates teams, property managers and procurement decision-makers.
Conduct site surveys to assess service scope, staffing levels, equipment, access arrangements and operational requirements.
Develop tailored proposals that address service quality, reliability, value for money and customer expectations.
Work with Operations and Finance to prepare accurate costings, pricing models and tender submissions.
Present proposals, negotiate commercial terms and convert opportunities into recurring service contracts and one-off projects.
Identify opportunities across additional sites and complementary facilities services.
Maintain accurate CRM records, manage follow-up activity and provide realistic sales forecasts.
Coordinate clear operational handovers covering service specifications, staffing assumptions, customer commitments and mobilisation requirements.
Achieve agreed revenue, gross profit and conversion targets.
THE PERSON:
Experience as a Business Development Manager, Facilities Sales Manager, Commercial Cleaning Sales Manager, Sales Manager or New Business Manager.
A background selling facilities management, contract cleaning or related outsourced services would be particularly advantageous.
A proven track record of winning recurring B2B service contracts and managing the full sales process.
Confident conducting site visits, identifying customer requirements and translating these into clear service proposals.
Strong commercial awareness, with an understanding of labour costs, service delivery costs, margins and contract values.
Able to build credibility with facilities, estates, property and procurement professionals.
Comfortable discussing service standards, contract expectations and operational delivery with customers and internal teams.
Organised and proactive, with strong proposal writing, follow-up and pipeline management skills.
A full UK driving licence and willingness to travel nationally.
THE BENEFITS:
£30,000-£35,000 basic salary.
Uncapped commission, with indicative OTE of £80,000+ depending on performance.
Warm enquiries supported by ongoing marketing investment.
Laptop and mobile phone.
Free parking.
Company pension scheme.
Team events and socials.
Training, development and progression opportunities.
Direct access to senior commercial leadership.
Modern CRM, reporting and proposal tools.
The opportunity to sell facilities services supported by technology, robotics and automation.
TO APPLY:
If you're a Business Development Manager, Facilities Sales Manager or Commercial Cleaning Sales Manager looking for your next opportunity, send your CV to Get Recruited for consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + +£80,000 OTE
Posted: 2026-10-16 14:25:40
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We are seeking an ambitious and commercially driven Regional Business Manager to take ownership of a defined geographic territory and drive sales growth across existing and prospective customers within the electronics and engineering sectors.
Reporting to the Regional Sales Manager, you will be responsible for developing long-term customer relationships, increasing sales and profitability, and growing a portfolio of customers across Berkshire, Guilford, Slough and Kingston upon Thames.
You will be responsible for selling a broad portfolio of electronic components, including passive components, EMC components and capacitors, working closely with customers throughout the complete project lifecycle - from initial design concept through to production.
Key Responsibilities for the Regional Business Manager job covering South West:
Grow sales and profitability across your assigned territory by increasing active projects, customer numbers and customer spend.
Sell a portfolio of electronic components, with a particular focus on passive components, EMC components and capacitors.
Develop strong, long-term relationships with existing customers while identifying and converting new business opportunities.
Increase engagement and sales activity across multiple customer accounts and establish multiple points of contact within each organisation.
Identify opportunities for the company's electronic component portfolio within new and existing customer projects.
Conduct regular customer visits and maintain an active presence across your territory through both face-to-face and remote engagement.
Manage customer projects from initial design concept through to production, supporting customers throughout the complete project lifecycle.
Work closely with design engineers, engineering teams, procurement and purchasing departments to understand technical and commercial requirements.
Introduce and promote suitable passive components, capacitors and EMC components based on customer applications and project requirements.
Provide a highly personalised technical account management service, developing a deep understanding of each customer's business, products and future requirements.
Identify high-potential prospects through market research, territory analysis and proactive business development.
Take full commercial responsibility for your territory, ensuring customer numbers, activity levels, project opportunities and spend increase in line with business growth objectives.
Conduct regular territory management reviews to identify opportunities for growth and improvement.
Negotiate effectively with customers to secure new projects, increase account penetration and maximise commercial returns.
Build relationships at multiple levels within customer organisations to develop long-term partnerships.
Represent the company's electronic component and EMC product range professionally across the UK market.
Work collaboratively with internal technical and commercial teams to ensure customer requirements and projects are successfully delivered.
The Regional Business Manager, South West will ideally have:
A Bachelor's degree, preferably in Electronics, Electrical Engineering, Electronic Engineering or another relevant engineering discipline.
Proven sales success within a relevant product, service, engineering, electronics or OEM environment.
Experience selling electronic components, ideally including passive components, capacitors, EMC components or related products.
Experience working within a design-led technical sales environment.
A proven ability to work with design, engineering, procurement and/or purchasing teams.
Experience selling into OEMs, manufacturers or engineering-led organisations.
Experience managing projects through a longer sales cycle, ideally from design concept through to production.
An understanding of project-based sales and typical 6-24 month sales cycles.
Strong commercial awareness with excellent negotiation and influencing skills.
A high level of intellectual curiosity, analytical ability and problem-solving skills.
A genuine desire to develop professionally and build a successful career in technical sales and business development.
High energy, resilience and a strong motivation to achieve and exceed sales targets.
Excellent communication and relationship-building skills.
The flexibility and willingness to travel nationally, with some international travel required.
A full UK driving licence.
Apply Now
If you have a proven track record in technical sales, electronics sales, electronic component sales, passive component sales, EMC sales, capacitor sales, engineering sales, OEM sales or business development, and are looking for a role offering genuine South West territory ownership and significant growth potential, we would like to hear from you.
Please send you cv over to nking@redlinegroup.Com or call 01582 878839 ....Read more...
Type: Permanent Location: South West England, England
Start: ASAP
Salary / Rate: £35000 - £50000 per annum
Posted: 2026-10-16 13:46:33
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An exceptional new job opportunity has arisen for a committed Registered Manager - Children's Home to manage a children's residential home based in Bristol.
You will join a provider with a strong reputation for delivering high-quality care and achieving positive outcomes for children and young people
This is a fantastic care provider dedicated to supporting children and young people who have complex emotional and behavioural needs, providing a safe and supportive environment
As the Manager your key responsibilities include:
Lead and manage a 3-bed children's home in Bristol, ensuring that children receive high-quality, individualised care and support
Be accountable for the safe, effective and efficient running of the home, including leadership, administration, compliance and wider operational responsibilities
Ensure care planning, reports, records and monitoring systems are completed to a high standard and within required timescales
Lead, motivate, support and develop a committed staff team, promoting an open, reflective and enthusiastic culture
Ensure the home meets regulatory requirements, including Children's Homes Regulations, safeguarding expectations and Ofsted inspection standards
Represent Headway Adolescent Resources professionally with external agencies, families, placing authorities and the local community
The following skills and experience would be preferred and beneficial for the role:
A thorough knowledge of Children's Homes legislation, Ofsted inspection requirements, child protection and safeguarding procedures
A Level 3 Diploma for the Children and Young People's Workforce, or equivalent
Either have attained a Level 5 Diploma in Leadership and Management for Residential Childcare, or be willing to complete this
A minimum of two years' experience within the last five years in a role relevant to the residential care of children
At least one year's experience supervising and managing staff working in a care role
A full manual driving licence, access to your own car, business insurance, and the ability to undertake on-call duties, currently averaging around two on-call duties per month
The successful Manager will receive an excellent salary of £46,202.89 - £53,402.89 per annum.
This exciting position is a permanent full time role working 40 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
£2,000 car allowance
Occupancy bonus: £175 per child after the first child.
For example, a 3-bed home may attract two payments of £175, equating to £350 per month
Ofsted performance bonuses: £500 for a Good report and £1,000 for an Outstanding report
On-call payments: £10 per day Monday to Friday and £50 per day on Saturday and Sunday
22 days' annual leave, plus bank holidays
Non-contributory pension with a 9% employer contribution
Company sick pay after successful completion of probation
Enhanced sick pay of five days' full sick pay
Ongoing support, training and development to help you lead the home effectively and continue your professional development
Reference ID: 7414
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Bristol, England
Start: ASAP
Duration: Permanent
Salary / Rate: £46202.89 - £53402.89 per annum
Posted: 2026-10-16 13:29:35
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A fantastic new job opportunity has arisen for a committed Children's Home Registered Manager to manage a children's residential home based in the Doncaster area.
You will join a provider with a strong reputation for delivering high-quality care and achieving positive outcomes for children and young people
This is a fantastic care provider dedicated to supporting children and young people aged 9-17 who have complex emotional and behavioural needs, providing a safe and supportive environment
As the Manager your key responsibilities include:
Responsible for delivering high-quality, safe and nurturing care for children and young people in the home
Hold overall accountability for safeguarding and promoting the welfare of the child, overseeing day-to-day operations, leading staff practice, and driving continuous improvement in line with company standards, ethos and the Children's Homes (England) Regulations 2015
Provide strong leadership, ensuring care is child-centred and focused on achieving the best outcomes for the child
Maintaining robust safeguarding systems, safer staffing arrangements, clear risk assessments, and effective multi-agency working
Ensure the child's individual vulnerabilities, behaviours and support needs are understood and responded to consistently
Supervise as well as mentor staff, organise work patterns, deliver care-focused training, ensure care plans, safeguarding procedures and support services are implemented effectively
The following skills and experience would be preferred and beneficial for the role:
Strong childcare and safeguarding knowledge, including the Children Act 1989, Care Standards Act 2000, the Children's Homes (England) Regulations 2015 and Quality Standards
Ability to lead safeguarding practice, manage risk, respond to incidents, and ensure the home meets its duty to protect and promote the welfare of the child at all times
Experience of managing staff teams, excellent communication skills, and the ability to lead with confidence, professionalism and resilience
A genuine passion for children's homes and a strong commitment to achieving the best possible outcomes for children and young people
*
*To be considered for this position you must hold a leadership and Management qualification, or willingness to work towards one, together with NVQ Level 3 in Caring for Children and Young People + 2-3 years of management experience and a strong background in supporting young people
*
*
The successful Manager will receive an excellent salary of £54,080 - £64,280 per annum.
This exciting position is a permanent full time role working 39 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
25 days per annum plus 8 statutory holidays
£3000 Bonus- Outstanding Ofsted Report
Full Occupancy Bonus- £600 a month
On call payments- £25 weekday, £35 weekends
Petrol Allowance - Paid when using own car - proof of business insurance must be provided
Pension - In line with the organisational Pension Scheme and government guidance
Reference ID: 7411
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Doncaster, England
Start: ASAP
Duration: Permanent
Salary / Rate: £54080 - £64280 per annum
Posted: 2026-10-16 13:28:33
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An exceptional new job opportunity has arisen for a committed Registered Manager - Children's Home to manage a children's residential home based in Bristol.
You will join a provider with a strong reputation for delivering high-quality care and achieving positive outcomes for children and young people
This is a fantastic care provider dedicated to supporting children and young people who have complex emotional and behavioural needs, providing a safe and supportive environment
As the Manager your key responsibilities include:
Lead and manage a 3-bed children's home in Bristol, ensuring that children receive high-quality, individualised care and support
Be accountable for the safe, effective and efficient running of the home, including leadership, administration, compliance and wider operational responsibilities
Ensure care planning, reports, records and monitoring systems are completed to a high standard and within required timescales
Lead, motivate, support and develop a committed staff team, promoting an open, reflective and enthusiastic culture
Ensure the home meets regulatory requirements, including Children's Homes Regulations, safeguarding expectations and Ofsted inspection standards
Represent Headway Adolescent Resources professionally with external agencies, families, placing authorities and the local community
The following skills and experience would be preferred and beneficial for the role:
A thorough knowledge of Children's Homes legislation, Ofsted inspection requirements, child protection and safeguarding procedures
A Level 3 Diploma for the Children and Young People's Workforce, or equivalent
Either have attained a Level 5 Diploma in Leadership and Management for Residential Childcare, or be willing to complete this
A minimum of two years' experience within the last five years in a role relevant to the residential care of children
At least one year's experience supervising and managing staff working in a care role
A full manual driving licence, access to your own car, business insurance, and the ability to undertake on-call duties, currently averaging around two on-call duties per month
The successful Manager will receive an excellent salary of £46,202.89 - £53,402.89 per annum.
This exciting position is a permanent full time role working 40 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
£2,000 car allowance
Occupancy bonus: £175 per child after the first child.
For example, a 3-bed home may attract two payments of £175, equating to £350 per month
Ofsted performance bonuses: £500 for a Good report and £1,000 for an Outstanding report
On-call payments: £10 per day Monday to Friday and £50 per day on Saturday and Sunday
22 days' annual leave, plus bank holidays
Non-contributory pension with a 9% employer contribution
Company sick pay after successful completion of probation
Enhanced sick pay of five days' full sick pay
Ongoing support, training and development to help you lead the home effectively and continue your professional development
Reference ID: 7414
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Bristol, England
Start: ASAP
Duration: Permanent
Salary / Rate: £46202.89 - £53402.89 per annum
Posted: 2026-10-16 13:28:30
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An exceptional new job opportunity has arisen for a committed Lead Therapist - CAMHS & Eating Disorders to work in an established mental health hospital based in the South West London area.
You will be working for one of UK's leading health care providers
This is an exceptional mental health hospital that provides support and treatment for people with mental health problems and substance misuse problems
*
*To be considered for this position you must be registered HCPC healthcare professional and/or accredited psychotherapist (BACP/BABCP/UKCP)
*
*
As the Lead Therapist your key responsibilities include:
Provide clinical and operational leadership to a multidisciplinary CAMHS and Eating Disorder outpatient therapy team, reporting to the Therapy Business Manager
Oversee workforce planning, caseload allocation, performance management, and service delivery to ensure safe, effective, and timely care
Lead on clinical risk management, safeguarding, governance compliance, and quality assurance processes, including audit and outcome monitoring
Drive service development and continuous improvement initiatives in line with regulatory standards and organisational objectives
Foster a supportive, accountable team culture through supervision, professional development, and collaborative working across hospital services to ensure integrated care pathways and continuity of care
The following skills and experience would be preferred and beneficial for the role:
Proven leadership skills and the ability to motivate and manage a diverse therapy team
Strong understanding of therapy roles within mental health settings
Experience in clinical supervision, staff retention, and effective people management
A calm and supportive approach in high-pressure environments is essential
Experience in cost management and budgeting (P&L), alongside the flexibility to respond to changing service and organisational needs
The successful Lead Therapist will receive an excellent salary of £53,560 per annum.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
Free on-site parking
Birthday Holiday
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7366
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: South West London, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £53560 per annum
Posted: 2026-10-16 13:28:25
-
A fantastic new job opportunity has arisen for a committed Children's Home Registered Manager to manage a children's residential home based in the Doncaster area.
You will join a provider with a strong reputation for delivering high-quality care and achieving positive outcomes for children and young people
This is a fantastic care provider dedicated to supporting children and young people aged 9-17 who have complex emotional and behavioural needs, providing a safe and supportive environment
As the Manager your key responsibilities include:
Responsible for delivering high-quality, safe and nurturing care for children and young people in the home
Hold overall accountability for safeguarding and promoting the welfare of the child, overseeing day-to-day operations, leading staff practice, and driving continuous improvement in line with company standards, ethos and the Children's Homes (England) Regulations 2015
Provide strong leadership, ensuring care is child-centred and focused on achieving the best outcomes for the child
Maintaining robust safeguarding systems, safer staffing arrangements, clear risk assessments, and effective multi-agency working
Ensure the child's individual vulnerabilities, behaviours and support needs are understood and responded to consistently
Supervise as well as mentor staff, organise work patterns, deliver care-focused training, ensure care plans, safeguarding procedures and support services are implemented effectively
The following skills and experience would be preferred and beneficial for the role:
Strong childcare and safeguarding knowledge, including the Children Act 1989, Care Standards Act 2000, the Children's Homes (England) Regulations 2015 and Quality Standards
Ability to lead safeguarding practice, manage risk, respond to incidents, and ensure the home meets its duty to protect and promote the welfare of the child at all times
Experience of managing staff teams, excellent communication skills, and the ability to lead with confidence, professionalism and resilience
A genuine passion for children's homes and a strong commitment to achieving the best possible outcomes for children and young people
*
*To be considered for this position you must hold a leadership and Management qualification, or willingness to work towards one, together with NVQ Level 3 in Caring for Children and Young People + 2-3 years of management experience and a strong background in supporting young people
*
*
The successful Manager will receive an excellent salary of £54,080 - £64,280 per annum.
This exciting position is a permanent full time role working 39 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
25 days per annum plus 8 statutory holidays
£3000 Bonus- Outstanding Ofsted Report
Full Occupancy Bonus- £600 a month
On call payments- £25 weekday, £35 weekends
Petrol Allowance - Paid when using own car - proof of business insurance must be provided
Pension - In line with the organisational Pension Scheme and government guidance
Reference ID: 7411
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Doncaster, England
Start: ASAP
Duration: Permanent
Salary / Rate: £54080 - £64280 per annum
Posted: 2026-10-16 13:27:41
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Operations Manager - Automotive Workshop
Site-based in West Bromwich, West Midlands
Candidates could be based in or around West Bromwich, Birmingham, Wolverhampton, Walsall, Dudley, Stourbridge, Halesowen, Kingswinford, Sutton Coldfield, Solihull, Cannock, Lichfield, Bromsgrove or the wider Black Country and West Midlands region.
Salary - £50,000 - £65,000 + Bonus + Professional Coaching + Employee Assistance Programme + Christmas Bonus + Team socials including monthly BBQ and weekly breakfast events + Monday to Friday working pattern
Running a workshop isn't just about keeping vehicles moving.
It's about balancing people, process, performance and planning to deliver on every promise you make to customers.
We're working with a family-run business with a simple philosophy: look after your people and they'll look after your customers.
It's a culture that's won awards, helped them grow, and created an environment where people genuinely want to stay and build their careers.
As they continue to expand their operation, invest in new capabilities and prepare for the future of vehicle maintenance, we're looking for an Operations Manager who wants more than just another management role.
This is an opportunity to help shape the direction of the business for years to come.
The Role
You'll be a key member of the Senior Leadership Team, working alongside the Commercial Manager, Workshop Controller and Finance Manager to ensure the business has the people, systems, capacity and investment needed to deliver today while preparing for tomorrow.
This is a strategic leadership position, but it's also a hands-on role.
You'll spend time planning for the future, improving processes and driving performance, while remaining close enough to the operation to support the team whenever required.
Four areas you'll own
Capacity & Growth
Forecast staffing, shift patterns and resource requirements
Plan future workshop capacity, tooling and equipment needs
Support customer onboarding and operational readiness for new contracts
Help ensure the business stays ahead of demand, not behind it
Performance & Delivery
Vehicle availability
Turnaround times
First-time fix rates
PMI compliance
Labour productivity and efficiency
Customer service performance
Process, Systems & Compliance
Own and improve operational systems and procedures
Drive continuous improvement across the customer journey, from booking through to invoice
Ensure the operation remains safe, compliant and audit-ready
Oversee Health & Safety, risk management and operational governance
People & Leadership
Provide co-leadership to both front-of-house and technician teams
Support recruitment, training and succession planning
Coach managers and help build a high-performing culture
Provide leadership cover for key operational functions when required
About You
You'll be an experienced operational leader who understands both the workshop floor and the commercial realities of running a successful vehicle maintenance operation.
Experience within vehicle maintenance, fleet services or commercial vehicle operations
Proven background in leading teams and managing performance
A technical background, such as a time-served Technician, NVQ Level 3 or equivalent
Experience owning budgets, building forecasts and developing business cases for investment
Strong understanding of operational compliance, workshop processes and Health & Safety
Confidence using Excel, operational reporting tools and fleet management systems
The ability to influence people, drive change and build alignment across teams
A proactive, solutions-focused mindset
What You'll Get
A genuine seat at the leadership table
Ongoing investment through our in-house training academy
The opportunity to shape operational strategy and future growth
Most importantly, you'll join a business that genuinely values its people.
We believe going the extra mile works both ways.
We invest in our team, support personal growth, and create an environment where good people can build long-term careers.
Apply Today
To apply for the position of Operations Manager - Automotive Workshop, job ref 4405KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: 16/11/2026
Salary / Rate: £50000 - £65000 per annum + + bonus + employee assistance programme
Posted: 2026-10-16 11:55:47
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SALES ACCOUNT MANAGER / KEY ACCOUNT MANAGER - COMMERCIAL LANDSCAPING MANCHESTER, HYBRID WORKING £35,000 - £40,000 BASIC + PERFORMANCE-RELATED BONUS + EXCELLENT BENEFITS
Are you a Sales Account Manager or Key Account Manager with experience in commercial landscaping, grounds maintenance, construction or environmental services?
Get Recruited is working with an established commercial landscaping business that is investing in its sales team and looking for a Sales Account Manager / Key Account Manager to support its next stage of growth.
Working with commercial clients, local authorities and sports facilities, the business delivers services across soft and hard landscaping, grounds maintenance and tree management.
This is an excellent opportunity for a Sales Account Manager who enjoys building long-term relationships, understanding client requirements and growing the value of existing accounts.
If you're a Key Account Manager, Sales Account Manager, Account Manager, Client Relationship Manager or Technical Account Manager looking for ownership and progression, this could be your next move.
THE SALES ACCOUNT MANAGER / KEY ACCOUNT MANAGER ROLE:
As Sales Account Manager / Key Account Manager, your main focus will be managing and developing client relationships, retaining contracts and identifying opportunities to increase business across your accounts.
Manage a portfolio of commercial accounts, building strong relationships with clients and key decision-makers.
Act as the main commercial contact, understanding client priorities and ensuring their requirements are communicated to internal teams.
Hold regular account reviews and site meetings to discuss service delivery, upcoming projects and additional requirements.
Identify opportunities to introduce further services across landscaping, grounds maintenance and tree management.
Manage contract renewals, prepare proposals and negotiate commercial terms to support retention and profitable growth.
Work closely with design, landscaping, operational and tender teams to develop solutions and quotations.
Monitor client satisfaction and coordinate with operational teams to resolve issues promptly.
Develop account plans, maintain accurate CRM records and forecast account growth and renewal opportunities.
Generate additional opportunities through referrals, existing client networks and targeted prospecting.
Use CRM systems, sales data and relevant AI tools to improve account planning, communication and follow-up.
THE PERSON:
Experience as a Sales Account Manager, Key Account Manager, Account Manager, Client Relationship Manager or Technical Sales Manager within a relevant sector.
A background in commercial landscaping, grounds maintenance, construction, environmental services or a closely related industry.
An understanding of soft landscaping, hard landscaping, landscape design or commercial maintenance contracts would be particularly valuable.
A commercially minded Sales Account Manager who can retain clients, strengthen relationships and identify opportunities to grow accounts.
Confident managing client meetings, discussing technical requirements and working with operational teams.
Experience preparing quotations, supporting tenders, negotiating terms or managing contract renewals.
Strong organisation and follow-up skills, with the ability to manage multiple accounts and priorities.
Experience using CRM systems, sales data or AI tools would be advantageous.
An ambitious Key Account Manager who wants to contribute to a growing sales team and develop their career.
THE BENEFITS:
£35,000-£40,000 basic salary, depending on relevant experience.
Performance-related bonus opportunity.
Flexible hybrid working arrangements.
20 days annual leave plus bank holidays, with incremental annual leave.
Free gym / golf membership for you and a nominated person, depending on location.
Employee health cash plan.
Pension scheme and company sick pay.
Genuine career progression.
Training and development opportunities.
TO APPLY:
If you're an ambitious Sales Account Manager / Key Account Manager looking to build lasting client relationships and grow commercial accounts, we'd love to hear from you!
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Lancashire, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-10-16 11:49:34
-
Lab & Transformation Manager - Optical Lens Manufacturing
Full Time | Buckinghamshire | Leading Ophthalmic Lens Manufacturer
Zest Optical are working with a leading ophthalmic lens manufacturer to recruit an experienced Lab & Transformation Manager.
This senior position would suit an experienced Optical Lab Manager, Optical Laboratory Manager or Optical Production Manager with a strong background in ophthalmic lens manufacturing.
You will lead a large optical lens production facility, with overall responsibility for a team of approximately 42 people across multiple laboratory departments.
You will manage operational performance while developing the people, processes and technology needed to support the laboratory's future growth.
Working closely with the Operations Director, Engineering and Quality Assurance teams, you will maintain excellent production standards and develop a clear transformation strategy for the optical laboratory.
The salary and wider package will be discussed with you in full before your CV or any personal details are shared with the client.
Key Responsibilities
Lead, manage and develop a laboratory production team of approximately 42 people
Oversee production across surfacing, inspection, spin tinting, dip tinting, hard coating, anti-reflective coating, final inspection, remote edging, glazing order entry and glazing
Plan and coordinate production activity to achieve quality, service and customer delivery targets
Monitor daily and weekly operational performance against agreed KPIs
Identify production and service risks and develop appropriate contingency plans
Review existing processes and implement improvements to productivity, quality and workflow
Develop and deliver a clear transformation strategy for the laboratory
Support the introduction of new technology, equipment, systems and production methods
Work closely with Engineering, Quality Assurance and Customer Service to improve operational performance
Provide regular reporting on production performance, defects, rejects and areas for improvement
Develop team capability through coaching, training, cross-training and performance management
Manage departmental costs and contribute to annual budget planning
Maintain compliance with SOPs, health and safety requirements, PPE policies and relevant UK legislation
Recruit and develop team members with the skills required to support current operations and future growth
Lead technical and laboratory performance meetings with internal and external stakeholders
About You
You must be an experienced operational leader with a strong background in ophthalmic lens manufacturing and a thorough understanding of lens production processes.
You will also have:
Significant experience in a laboratory or production management role within ophthalmic lens manufacturing
Strong technical knowledge of surfacing, coating, glazing and optical lens production processes
A proven ability to lead, manage and develop a sizeable production team
Experience managing operational performance through KPIs and performance metrics
Knowledge of continuous improvement and Lean manufacturing principles
Experience delivering process improvements and operational change
A track record of improving productivity, quality and customer service
Strong analytical, problem-solving and decision-making skills
The ability to manage multiple priorities and projects within demanding timescales
Excellent communication, negotiation and stakeholder management skills
A good understanding of quality systems, SOPs and health and safety requirements
Strong IT skills and the ability to produce clear operational reports
A calm, organised and commercially aware approach
Experience supporting transformation, automation or wider business improvement programmes would be highly desirable.
A Lean Six Sigma, Level 4 Diploma for Ophthalmic Technicians, SMC (Tech), ABDO or equivalent qualification would be beneficial, although this is not essential.
Benefits
Discretionary annual bonus
Company pension scheme
Life assurance
Private healthcare
Employee assistance and wellbeing support
Ongoing professional development opportunities
The opportunity to lead a highly skilled optical production facility and influence the future direction of a recognised industry leader
Apply
To apply for this Lab & Transformation Manager - Optical Lens Manufacturing position in Buckinghamshire, please submit your CV through Zest Optical.
This opportunity may also suit candidates currently working as an Optical Lab Manager, Optical Laboratory Manager, Optical Production Manager, Lens Production Manager or Ophthalmic Laboratory Manager.
All applications will be handled confidentially.
The salary and complete employment package will be discussed with you before your CV or personal details are shared with the client.
Applicants must have the right to work in the UK.
Sponsorship is not available for this position.
Send us a message on Whatsapp! ....Read more...
Type: Permanent Location: Buckinghamshire, England
Salary / Rate: Bonus
Posted: 2026-10-16 08:50:33
-
.NET Developer
(Tech stack: .NET Developer, .NET 10.0, ASP.NET Core, C# 14, .NET MAUI, ML.NET, Azure AI, GitHub Copilot, Docker, Kubernetes, .NET Aspire, CI/CD, HTML Living Standard, CSS Living Standard, Programmer, Full Stack Engineer, Architect, .NET Developer)
Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses.
We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows.
.NET Developer applicants should be experienced in: .NET, .NET Core, C# and Azure SQL.
You should have a strong grasp of object orientated (OO) development principles.
Our client can provide you with industry recognized training in: .NET 10.0, ASP.NET Core, C# 14, .NET MAUI, ML.NET, Azure AI, GitHub Copilot, Docker, Kubernetes, .NET Aspire, CI/CD, HTML Living Standard, CSS Living Standard, Agile, TDD, BDD and MongoDB.
You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months.
This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press.
Location: London, UK / Remote Working
Salary: £60,000 - £80,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC
NC/NET/130 ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £60000 - £80000 per annum + Bonus + Pension + Benefits
Posted: 2026-10-16 02:00:03
-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-10-15 23:13:10
-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-10-15 23:12:34
-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-10-15 23:12:33
-
An exciting opportunity has arisen for a Service Manager / Aftersales Managerto join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.
As a Service Manager / Aftersales Manager, you will lead the Service Department, develop your team, improve operational performance and profitability, and deliver excellent customer service.
This full-time role offers basic salary of £40,000, OTE £60,000 plus bonus and benefits.
You will be responsible for:
* Managing the day-to-day operations of the Service Department across different brands.
* Leading, motivating and developing Service Advisors, Vehicle Technicians and support staff.
* Maximising workshop productivity, efficiency and profitability while monitoring KPIs and departmental performance.
* Maintaining high standards of customer service, retention and compliance with manufacturer standards, company policies and industry regulations.
* Improving processes, supporting the development of the franchise, building strong relationships and performing any other duties as required.
What we are looking for:
* Previously worked as a Service Manager, Aftersales Manager, Service Operations Manager or in a similar role.
* Understanding of dealership service operations and workshop management.
* Proven ability to drive departmental performance, growth and profitability.
* Commercial awareness and the ability to monitor and improve KPIs.
* Full UK driving licence.
What's on offer:
* Competitive salary
* Company car
* Life insurance
* Employee discounts
* Cycle-to-work scheme
* Enhanced maternity and paternity pay
* Free access to an in-house life coach
* Salary sacrifice workplace pension scheme
* Additional annual leave based on length of service
* Opportunity to support the development of a new automotive franchise
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Norwich, England
Start:
Duration:
Salary / Rate: £40000 - £40000 Per Annum
Posted: 2026-10-15 18:02:50
-
As Area Sales Manager you will be joining a highly successful global market leader who are leaders in their market.
The role is field based covering the East Anglia territory building the customer base effectively meeting customer needs, developing a strong sales pipeline.
The role is full time and permanent offering a salary of between £40,000 and £41,000 (including London weighting) with excellent commission opportunities and an OTE of circa £53,200.
Being a territory role ideal location would be in Chelmsford covering the East Anglia area with easy access to the motorway network.
Key Accountabilities for the Area Sales Manager:
Identifying opportunities across a territory through research, data and networking
Develop and maintain expert knowledge of the market requirements
Promotion of products to all key accounts and end to end user
Managing the revenue of your own territory developing prospects, following up on opportunities
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Achieving calls to target groups on a monthly basis
Follow up on sales leads
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Area Sales Role:
Experience in a field business development/area sales manager role
Proven track record in B2B sales
Cold calling, prospecting, business development experience
High levels of customer service
Ability to organise your own time effectively
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What's in it for you?
Salary of between £40,000 and £45,000
Commission and OTE circa £53,200
A company vehicle, fully expensed fuel card
Some overnight stays
You will receive a comprehensive induction plan to the company and role with plenty of support.
The role has a salary of between £40,000 and £41,000 with excellent commission opportunities and an OTE £53,200, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, private healthcare, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Type: Permanent Location: Chelmsford, England
Start: 01/11/2026
Duration: permanent
Salary / Rate: £40000 - £41000 per annum + OTE £53,200
Posted: 2026-10-15 17:41:27
-
SALES EXECUTIVE MANCHESTER £30,000 - £35,000 + £80,000 OTE Are you a Business Development Manager or Sales Executive who enjoys meeting clients, developing tailored proposals and turning warm opportunities into long-term contracts?Get Recruited is partnering with an established, growing provider of contract facilities management services to recruit a Business Development Manager.With investment in digital marketing, lead generation and modern sales systems, this Sales Executive opportunity offers a strong platform to build your pipeline and win profitable business.This position would suit a Business Development Manager, Sales Manager, New Business Manager or Business Development Executive with experience selling B2B services and managing the sales process from initial enquiry through to signed agreement.THE OPPORTUNITY: As the Sales Executive, you'll focus primarily on qualifying and converting inbound and marketing-generated enquiries.
You'll also develop opportunities through referrals, networking and selected tenders.Working with customers across commercial offices, manufacturing, education, logistics, warehousing and retail, you'll understand their requirements and develop service proposals that deliver value for the customer and the business.Reporting to the Commercial Director, you will work closely with Operations and Finance to ensure contracts are accurately priced, profitable and ready for a smooth operational handover.THE SALES EXECUTIVE POSITION:
Qualify inbound enquiries and marketing-generated leads, identifying opportunities that match the company's services and commercial objectives.
Build relationships with decision-makers, understand their priorities and guide them through the sales process.
Conduct customer meetings and site surveys to assess service requirements, staffing, equipment and delivery considerations.
Prepare tailored quotations, pricing models, proposals and tender responses.
Present solutions, handle objections and negotiate commercial terms within agreed authority.
Convert opportunities into profitable recurring contracts and approved one-off projects.
Generate additional opportunities through networking, referrals and targeted account development.
Maintain accurate CRM records, clear next actions and realistic sales forecasts.
Work with internal teams to validate costs, protect margins and ensure proposed services can be delivered effectively.
Complete structured handovers covering the agreed scope, customer expectations, pricing and mobilisation requirements.
Achieve agreed revenue, gross profit and conversion targets.
THE PERSON:
Experience as a Business Development Manager, Sales Manager, New Business Manager, Business Development Executive or in a comparable B2B sales position.
A proven track record of converting qualified opportunities into profitable contracts.
Experience managing the full sales process, including discovery, proposals, pricing, negotiation and closing.
Strong commercial awareness, with confidence working with costs, margins and contract values.
Confident leading customer meetings, delivering presentations and building relationships with senior decision-makers.
Organised and proactive, with strong follow-up, pipeline management and CRM discipline.
Comfortable challenging assumptions and recognising when an opportunity is unsuitable.
A full UK driving licence and willingness to travel nationally.
Experience in contract cleaning, facilities management, outsourced services or recurring service contracts would be advantageous.
THE BENEFITS:
Competitive basic salary
Uncapped commission, with indicative OTE of £80,000+ depending on performance
Laptop and mobile phone
Free parking
Company pension scheme
Team events and socials
Direct exposure to senior leadership teams + training / progression
Warm enquiries supported by ongoing marketing investment.
Modern CRM, reporting and proposal tools.
A supportive team and direct access to commercial leadership.
An opportunity for a Business Development Manager to sell services supported by technology, robotics and automation.
TO APPLY: If you're an ambitious Business Development Manager, Sales Manager, or New Business Manager looking for your next opportunity, send your CV to Get Recruited for consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + +£80,000 OTE
Posted: 2026-10-15 17:00:50
-
B2B MARKETING EXECUTIVECENTRAL MANCHESTER, ANCOATS£28,000 - £35,000 Basic + Benefits
THE OPPORTUNITY: We're looking for a creative, proactive and commercially minded B2B Marketing Executive to join Get Recruited and take ownership of our day-to-day marketing activities.Working closely with our CEO and Managing Director, you'll be responsible for delivering and optimising our marketing campaigns, bringing fresh ideas and helping drive new business opportunities.You'll join a growing business with a supportive, collaborative team, a great social culture and exciting incentives, including European holidays! There's also genuine opportunity to progress into a Marketing Manager role as the business grows.THE B2B MARKETING EXECUTIVE ROLE:
Own the day-to-day delivery of our marketing strategy and roadmap, managing campaigns focused on B2B lead generation, brand awareness and commercial growth.
Manage 15-20 B2B email marketing and automation campaigns per month, including targeting, segmentation, copywriting, deployment, A/B testing, analysis and optimisation.
Manage central email and LinkedIn inboxes, responding to enquiries and distributing qualified leads to the recruitment team.
Take ownership of website updates, landing pages, blogs and SEO/GEO/AEO content, including internal linking, schema markup, backlinks and conversion optimisation.
Using Ahrefs to monitor trends and identify opportunities.
Create and manage monthly organic social media calendars, including content creation, scheduling and engagement.
Monitor marketing dashboards, analysing lead sources, campaign performance, conversion rates and ROI, providing insights to senior leadership.
Manage CRM and marketing data, including acquisition, verification, cleansing, segmentation, validation and opt-out requests, ensuring data protection compliance.
Create and manage low-volume, high-value direct mail campaigns and automated sequences to generate B2B enquiries.
Deliver new marketing initiatives, including events, exhibitions, podcasts and other projects within our marketing roadmap.
Produce marketing collateral, graphics and video content using Adobe Creative Suite and other creative tools.
Identify and implement opportunities to improve marketing processes through AI and automation.
Provide occasional business and office support, including answering calls, ordering supplies and maintaining office facilities.
THE PERSON:
Experience in a hands-on B2B marketing role, such as Marketing Executive, Digital Marketing Executive, CRM Executive, CRM Marketing Executive or Email Marketing Executive.
Experience within recruitment, professional services or another B2B service-led business would be advantageous.
Strong email marketing experience, ideally including outbound campaigns and automation, with excellent creative copywriting skills.
Confident managing large datasets, with strong Excel skills and experience in CRM management, segmentation and reporting.
Proficient in Adobe Photoshop and InDesign, with video editing experience advantageous.
Good understanding of digital marketing, with website management, SEO and search-optimised content experience desirable.
Commercially minded and analytical, with the ability to interpret campaign performance and identify improvements.
Highly organised, proactive and resourceful, with the confidence to independently manage marketing activities while collaborating closely with senior leadership.
TO APPLY: If you're an experienced B2B Marketing Executive, CRM Executive or Email Marketing Executive looking for a varied, hands-on role with genuine career progression, we'd love to hear from you.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £28000.00 - £35000.00 per annum + Benefits
Posted: 2026-10-15 16:33:03
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Polish-Speaking Inside Sales Executive - Automotive Aftermarket
Join a leading provider of automotive aftermarket software, technical data and repair information solutions used by independent garages, workshops and service networks across Europe.
As a Polish-Speaking Inside Sales Executive, you will play a key role in driving business growth by engaging with Polish-speaking customers and prospects across the automotive aftermarket.
This is a genuine new business sales position focused on identifying opportunities with independent garages, workshops and service centres.
Working predominantly from home, you'll combine your sales ability, automotive aftermarket knowledge and Polish language skills to support business growth within an expanding customer base.
You'll engage with prospects by telephone, video meetings and digital channels, consistently generating opportunities and delivering against ambitious sales targets.
In return, you'll receive a competitive salary, industry-leading bonus structure and the opportunity to join a highly respected global business operating at the forefront of the automotive aftermarket.
Home-Based - UK
Occasional travel for meetings, exhibitions, customer visits and industry events.
Salary
Basic 40-45k + Industry-Leading Bonus Structure, OTE 55-65k + 28 Days Holiday + Pension + Home Working Equipment
What You'll Need
Fluent or native-level Polish language skills, with the ability to communicate professionally in both Polish and English.
Proven success in a new business sales, business development, inside sales, telesales or sales executive role.
Strong knowledge of the automotive aftermarket and how garages, workshops and repair networks operate.
Experience selling products or services into independent garages, workshops, service centres or the wider aftermarket.
A proactive, target-driven approach and a passion for winning new business.
Strong prospecting, relationship-building and closing skills.
A confident and professional telephone manner with the ability to influence key decision-makers.
The ability to work independently within a remote environment while remaining an active member of the wider sales team.
Experience using CRM systems to manage sales opportunities and customer relationships.
What You'll Be Doing
Proactively identify, approach and win new business opportunities within the automotive aftermarket.
Engage with Polish-speaking garage owners, workshop managers and customers to develop new commercial relationships.
Generate new business opportunities through outbound telephone activity, video meetings and digital engagement.
Build and manage a robust pipeline of qualified sales opportunities.
Convert marketing-generated and distributor-generated leads into new customers.
Deliver online product demonstrations and sales presentations in both Polish and English where required.
Consistently achieve and exceed monthly sales and customer acquisition targets.
Use CRM systems such as Microsoft Dynamics to manage opportunities, customer information and sales activity.
Work closely with distributor partners to identify opportunities and support business growth.
Collaborate with the UK Sales Team and Sales Director to maximise commercial opportunities and share market intelligence.
Represent the business at exhibitions, trade shows and industry events when required.
Why Apply?
Genuine new business sales role with significant earning potential.
Opportunity to utilise both your Polish language skills and automotive aftermarket experience.
Work remotely with the support of an established UK team.
Sell market-leading solutions trusted throughout the automotive aftermarket.
Apply Now
If you're a fluent Polish-speaking sales professional with automotive aftermarket experience and a passion for winning new business, we'd love to hear from you.
Send your CV to Kayleigh Bradley or call 07908 893621 for a confidential discussion.
Polish-Speaking Inside Sales Executive - Automotive Aftermarket - Job Ref 4402KB
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know. ....Read more...
Type: Permanent Location: Birmingham, England
Start: 15/11/2026
Salary / Rate: £40000 - £65000 per annum + Basic 40-45k + bonus. OTE 55-65k
Posted: 2026-10-15 16:13:08
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:12:08
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:11:49
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:11:41
-
JOB DESCRIPTION
Compensation:
Base Compensation Range: $70,000 - $90,000
Uncapped earnings potential - get paid for your performance!
Outside Sales Reps that completed their first year average over $135K, with our top rookies earning over $200K.
Overall, veteran Stonhard Sales Reps average over $230K per year!
20% of our US sales team made over $300,000 per year
Employee Benefits:
Stonhard invests in our people - 401K matching AND a 100% company sponsored pension plan, along with strong medical, dental & vision benefits programs
World-class training and a commitment to ongoing career development and long-term growth
40% of Stonhard's US sales team have been with the company for 10+ years
You'll have flexibility to work from your home office when not in the field meeting clients
Supplemental Pay Types: Commission Pay, Car Allowance, Reimbursement for Business Expenses
Key Responsibilities:
Drive B2B sales growth through in-person sales calls by meeting/exceeding activity goals for quotes and orders
Proactively identify new business opportunities (ZoomInfo subscription provided) and implement effective sales solutions quickly
Maintain accurate customer records, project details and activity logs using Salesforce CRM
Oversee project management responsibilities at installation sites, coordinating work with Stonhard's Construction Division approved installation crews (including occasional weekend/holiday installations)
Qualifications:
Two or more years of related sales B2B experience preferred, specializing in construction, industrial, or commercial markets
Strong oral and written communication, presentation, organization and planning skills
Ability to thrive in a self-directed and fast-changing environment with a high degree of flexibility
Computer literacy required, including experience with CRM systems (Salesforce, ZoomInfo) and Microsoft 365
Valid driver's license and reliable transportationApply for this ad Online! ....Read more...
Type: Permanent Location: Kansas City, Missouri
Posted: 2026-10-15 15:11:22
