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Assistant Manager - Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand.
This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You'll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems.
Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you'll help deliver a reliable, well‑supported product offering to the aftermarket.
What's in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We're Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You'll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture.
You'll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager - Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB - Assistant Manager - Technical Services - Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors.
We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces.
If you require adjustments during the recruitment process, we're here to support you.
Please note we are unable to offer sponsorship for this role. ....Read more...
Type: Permanent Location: Hemel Hempstead, England
Start: 29/06/2026
Salary / Rate: Competitive salary + pension + private medical
Posted: 2026-05-29 16:01:33
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Assistant Branch Manager
Due to expansion, we're looking for a hands-on Assistant Branch Manager to join a well-established, family-run distributor supplying the automotive, industrial, marine and leisure sectors across the Southwest.
You'll support the Branch Manager in leading an experienced team of around 4 across sales and distribution operations.
We'd especially like to hear from candidates with backgrounds in:
Electrical wholesale or distribution
Automotive parts distribution / motor factors
Industrial distribution, engineering supplies, builder's or plumber's merchants
(though this isn't essential - the right leadership skills and attitude are key!)
Branch-based role - commutable from Swindon, Wroughton, Badbury, Royal Wootton Bassett, Purton, Lyneham, Cricklade, Shrivenham, Highworth, Faringdon, Wantage, Cirencester, Malmesbury, Chippenham, Tetbury, Carterton, Malborough, Devizes
Package includes Competitive salary + branch-based performance bonus + Pension + 20 days holiday + bank holidays + Company vehicle + Full product training
The Candidate
Proven supervisor / team leader experience (ideally in distribution or wholesale).
Hands-on sales experience and the ability to build strong customer relationships.
Understanding of branch operations.
Technical aptitude with a willingness to learn and share product knowledge.
Background in electrical, industrial, engineering wholesale or automotive parts distribution advantageous.
The Role
With a hands-on approach, you'll support the Branch Manager and deputise when required, covering:
Coaching, training and motivating the team.
Identifying local market opportunities to grow sales.
Overseeing all operational aspects, including distribution.
Liaising with head office teams to maintain stock levels.
Managing health & safety compliance.
Working to achieve branch targets and driving improvements to boost performance.
Apply in Confidence
Interested? To apply for the role of Assistant Branch Manager, send your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd. Call Kayleigh directly on 07908 893621 for a confidential chat.
Don't delay - we're hiring now! Apply today.
Job Ref 4341KB: - Assistant Branch Manager - Distribution Glen Callum Associates - leading automotive & industrial recruitment specialists for sales, operations and marketing. ....Read more...
Type: Permanent Location: Swindon, England
Start: 29/06/2026
Salary / Rate: Competitive salary + bonus + pension + vehicle
Posted: 2026-05-29 08:16:25
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
ASSOCIATE PRODUCT MANAGER
GENERAL PURPOSE OF THE JOB:
The Associate Product Manager plays an active role in the planning, organization, and management of an assigned product or product line(s) from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties under the direct supervision of the Director of Product Management or Sr.
Product Manager.
This critical, hands-on position is integral to the day-to-day tactical operations and strategic growth of the product line and collaborates with a wide variety of functional areas such as sales, engineering, R&D, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MARKET INTELLIGENCE
Responsible (with guidance) for the following:
Conducting customer interviews and surveys
Competitive investigations and analysis
Trade organization participationLIFECYCLE MANAGEMENT
Responsible (with guidance) for the following:
Field and sales supportParticipate in the following:
SKU and product structure management
Forecasting
Market analysis
Reviewing warranty exceptions
Evaluation of testing requirementsNEW PRODUCT DEVELOPMENT
Participate in the following:
Creating product charters
Managing the product development process
Orchestrating product launchesSTRATEGY DEVELOPMENT
Participate in the following:
Product pricing strategies
Prioritizing new product initiatives
Product portfolio pricing strategies
Identifying growth opportunities within product segments
EDUCATION:
Bachelor's Degree in Business, Marketing, Engineering, Science or related field plus three to six months of related experience and/or training such as internships.
EXPERIENCE:
One to two years' related experience and/or training preferred; Product Management intern experience may be a substitute
SKILLS AND ABILITIES:
Ability to grasp technical details
Strong organizational skills
Ability to understand relationships and connections and generate charts, graphs, spreadsheets and written summaries.
Excellent written and oral communication skills
Ability to take direction well
Able to travel
Proficiency in MS Word, MS Excel and MS PowerPoint.
CAD and/or SAP experience is a plus.
Ability to manage multiple priorities, effective team player, self-motivated, quick learner.The salary range for applicants in this position generally ranges between $61,000 and $72,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-28 22:10:16
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
ASSOCIATE PRODUCT MANAGER
GENERAL PURPOSE OF THE JOB:
The Associate Product Manager plays an active role in the planning, organization, and management of an assigned product or product line(s) from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties under the direct supervision of the Director of Product Management or Sr.
Product Manager.
This critical, hands-on position is integral to the day-to-day tactical operations and strategic growth of the product line and collaborates with a wide variety of functional areas such as sales, engineering, R&D, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MARKET INTELLIGENCE
Responsible (with guidance) for the following:
Conducting customer interviews and surveys
Competitive investigations and analysis
Trade organization participationLIFECYCLE MANAGEMENT
Responsible (with guidance) for the following:
Field and sales supportParticipate in the following:
SKU and product structure management
Forecasting
Market analysis
Reviewing warranty exceptions
Evaluation of testing requirementsNEW PRODUCT DEVELOPMENT
Participate in the following:
Creating product charters
Managing the product development process
Orchestrating product launchesSTRATEGY DEVELOPMENT
Participate in the following:
Product pricing strategies
Prioritizing new product initiatives
Product portfolio pricing strategies
Identifying growth opportunities within product segments
EDUCATION:
Bachelor's Degree in Business, Marketing, Engineering, Science or related field plus three to six months of related experience and/or training such as internships.
EXPERIENCE:
One to two years' related experience and/or training preferred; Product Management intern experience may be a substitute
SKILLS AND ABILITIES:
Ability to grasp technical details
Strong organizational skills
Ability to understand relationships and connections and generate charts, graphs, spreadsheets and written summaries.
Excellent written and oral communication skills
Ability to take direction well
Able to travel
Proficiency in MS Word, MS Excel and MS PowerPoint.
CAD and/or SAP experience is a plus.
Ability to manage multiple priorities, effective team player, self-motivated, quick learner.The salary range for applicants in this position generally ranges between $61,000 and $72,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-28 22:09:40
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.
We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco CPG is currently searching for a Product Manager with extensive metal roofing experience.
The Sr.
Product Manager plans, organizes, and controls an assigned product or product line(s) from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties under the direct supervision of the Director of Product Management.
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MARKET INTELLIGENCE
Responsible for the following:
Conducting customer interviews and surveys
Competitive investigations and analysis
Trade organization participation
LIFECYCLE MANAGEMENT
Responsible for the following:
Supporting the Sales Team
Forecasting
Market analysis
Warranty extensions
NEW PRODUCT DEVELOPMENT
Responsible for the following:
Creating product charters
Managing the product development process
Orchestrating product launches
STRATEGY DEVELOPMENT
Will be responsible for the following:
Product pricing strategies
Prioritizing new product initiatives
Will be responsible (with guidance) for product portfolio pricing strategies
EXPERIENCE:
More than 10 years related experience and/or training
Extensive metal roofing experience
OTHER SKILLS AND ABILITIES:
Ability to grasp technical details.
Proficiency in MS Word, MS Excel and MS PowerPoint.
CAD and/or SAP experience is a plus.
Ability to manage multiple priorities, effective team player, self-motivated, quick learner.
Must have interpersonal versatility, well developed business acumen, and highly developed planning, problem solving, negotiating and decision-making skills.
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Exceptional ability to analyze data and discern trends.
Ability to think creatively in order to address customer and product issues.
Ability to write/edit reports, business correspondence and marketing collateral.
Ability to present information and effectively respond to managers, customers and sales / marketing staff.
Does require occasional overnight travel.
May also be required to visit Tremco plants and/or customer facilities.
The salary range for applicants in this position generally ranges between $100,000 and $125,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-28 06:09:11
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.
We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco CPG is currently searching for a Product Manager with extensive metal roofing experience.
The Sr.
Product Manager plans, organizes, and controls an assigned product or product line(s) from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties under the direct supervision of the Director of Product Management.
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MARKET INTELLIGENCE
Responsible for the following:
Conducting customer interviews and surveys
Competitive investigations and analysis
Trade organization participation
LIFECYCLE MANAGEMENT
Responsible for the following:
Supporting the Sales Team
Forecasting
Market analysis
Warranty extensions
NEW PRODUCT DEVELOPMENT
Responsible for the following:
Creating product charters
Managing the product development process
Orchestrating product launches
STRATEGY DEVELOPMENT
Will be responsible for the following:
Product pricing strategies
Prioritizing new product initiatives
Will be responsible (with guidance) for product portfolio pricing strategies
EXPERIENCE:
More than 10 years related experience and/or training
Extensive metal roofing experience
OTHER SKILLS AND ABILITIES:
Ability to grasp technical details.
Proficiency in MS Word, MS Excel and MS PowerPoint.
CAD and/or SAP experience is a plus.
Ability to manage multiple priorities, effective team player, self-motivated, quick learner.
Must have interpersonal versatility, well developed business acumen, and highly developed planning, problem solving, negotiating and decision-making skills.
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Exceptional ability to analyze data and discern trends.
Ability to think creatively in order to address customer and product issues.
Ability to write/edit reports, business correspondence and marketing collateral.
Ability to present information and effectively respond to managers, customers and sales / marketing staff.
Does require occasional overnight travel.
May also be required to visit Tremco plants and/or customer facilities.
The salary range for applicants in this position generally ranges between $100,000 and $125,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-28 06:08:26
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Content & Media Marketing Manager
Our client is an innovative and fast-growing business within the fintech and member engagement space, focused on delivering exceptional customer experiences through strategic partnerships, rewards and digital-first marketing initiatives.
With a collaborative and entrepreneurial culture, they are continuing to expand their offering and strengthen engagement across their growing member base.
The Opportunity
An exciting opening has emerged for a skilled Content & Media Marketing Manager to join a high-performing growth team.
Reporting to the Head of Growth, this role sits at the intersection of strategy and execution, bringing campaigns to life across earned media, social, podcasting and above-the-line channels.
If you thrive in a hands-on environment where your ideas directly shape brand presence, this is the role for you.
Based in Sydney, this hybrid opportunity offers flexibility alongside the chance to work with an ambitious and rapidly evolving business.
Key Accountabilities
Lead quarterly earned media and above-the-line campaign planning to build brand awareness and deepen member engagement across all channels.
Own the end-to-end production of a podcast series, from guest coordination and scripting through to promotional distribution.
Drive weekly social media and content planning, ensuring a consistent and compelling brand voice is maintained across all platforms.
Coordinate integrated marketing campaigns across digital channels, managing collateral, creative briefings and stakeholder communications with media partners and agencies.
Extract and interpret campaign performance data to produce meaningful insights, lead quarterly retrospectives, and continuously improve future marketing activity.
Ideal Experience
A background in content marketing, brand marketing, integrated campaigns or media, with demonstrated experience managing multi-channel initiatives end-to-end.
Hands-on experience with social media planning, content calendars and podcast or multimedia production.
Strong copywriting and scripting skills, paired with the ability to manage multiple projects simultaneously with high attention to detail.
Proficiency with CRM and marketing automation platforms such as Braze, alongside experience running paid campaigns via Meta and Google.
Excellent stakeholder management skills, with the confidence to coordinate across internal teams, agency partners and external media contacts.
Why Apply
Join a purpose-driven brand that genuinely values creativity, member engagement and innovation in everything it does.
Enjoy real ownership across a broad remit, covering earned media, social, podcast production and above-the-line campaigns.
Work alongside a collaborative and experienced growth team in a hybrid role based in the heart of Sydney's CBD.
To have a confidential chat, please contact Ryan Clarke at rclarke@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
At Parity, we believe in people, not just data.
Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Posted: 2026-05-26 23:51:32
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Partnerships & Campaign Marketing Manager
The Company
Our client is an innovative and fast-growing business within the fintech and member engagement space, focused on delivering exceptional customer experiences through strategic partnerships, rewards and digital-first marketing initiatives.
With a collaborative and entrepreneurial culture, they are continuing to expand their offering and strengthen engagement across their growing member base.
The Opportunity
An exciting opportunity has become available for a Partnerships & Campaign Marketing Manager to join a high-performing growth team.
Reporting into the Head of Growth, this role will play a key part in driving member engagement and commercial outcomes through the delivery of integrated partnership campaigns and content-led marketing initiatives.
This is a hands-on role suited to someone who thrives in a fast-paced environment and enjoys working across campaign management, stakeholder engagement, growth marketing and cross-functional collaboration.
Based in Sydney, this hybrid opportunity offers flexibility alongside the chance to work with an ambitious and rapidly evolving business.
Key Accountabilities
Lead quarterly campaign planning with strategic partners to deliver commercial and engagement objectives.
Develop and execute content-led campaigns designed to drive cross-sell and upsell opportunities across products and services.
Working at pace, coordinate end-to-end delivery of integrated marketing campaigns across multiple channels.
Manage and optimise promotional placements and featured opportunities across digital rewards and engagement platforms.
Coordinate operational campaign activities including promotional fulfilment, cashback processes and prize coordination.
Support the execution of competitions and promotional initiatives, ensuring a seamless customer experience.
Analyse campaign performance data, delivering insights and recommendations to improve future performance and engagement outcomes.
Ideal Experience
Previous experience within partnership marketing, campaign management, growth marketing or lifecycle marketing roles.
Strong experience executing multi-channel marketing campaigns from planning through to delivery.
Excellent stakeholder management and relationship-building capabilities.
Experience using CRM and marketing automation platforms (Braze etc)
Strong understanding of content-led marketing and customer engagement strategies.
Ability to analyse campaign performance data and provide actionable insights.
Exposure to loyalty or rewards environments will be highly regarded.
Why Apply?
Join a growing and innovative business at an exciting stage of its journey.
Opportunity to work across impactful partnership and growth initiatives.
Hybrid working environment - 2 days in office, 3 from home
Your Next Steps
If you are a commercially minded marketing professional who enjoys delivering engaging campaigns and building meaningful partnerships, this could be an excellent next opportunity for you.
Apply now to be considered for this exciting role.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
At Parity, we believe in people, not just data.
Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Posted: 2026-05-26 06:43:37
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Director, Business Strategy is responsible for developing formal strategic programs for growth development across the Tremco Construction Products Group business.
Using qualitative and quantitative research and market insights to gain an understanding of construction markets, segments and channels, the Director, Business Strategy will identify new opportunities and develop business strategies and detailed execution plans to pursue incremental product service and business models to achieve profitable growth.
This includes but is not limited to the pursuit of high growth program opportunities such as Residential, Restoration, Retail, acquisition targets and e-Commerce.
Working closely with marketing communications, the Director, Business Strategy will proactively ensure that our branding and communication plans and tactics align with market strategies, driving the Tremco CPG "Power of One" message across all major business segments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Possess a deep understanding of the market landscape for all Tremco application categories - Facades, Foundations and Slabs, ICF & Framing, Connections, and Roofing - as well as adjacent opportunities.is responsible for developing formal strategic programs for growth development across the Tremco Construction Products Group business.
Implement both quantitative and qualitative research to generate market insights, discover market opportunities, and understand competitive and multi-channel distribution landscapes
Develop comprehensive CPG strategic business plans, documentation and financial proformas with detailed execution initiatives that contain unique value propositions, leveraging CPG synergies to address high growth opportunities.
Assess underdeveloped channels & segments, formalizes a strategic approach to penetrate markets, and collaborates with the Sales Department on opportunities to achieve long-term success.
Partner with Product Management to identify portfolio gaps and pursue RPM global technologies, M&A and sourcing opportunities with the Business Development group to fill product/system needs.
Own Tremco technology roadmaps to develop a proactive, long-term product/category strategy vision.
Initiate and support strategic alliances to strengthen category and segment strategies.
Drive development of market-facing tools, collateral, and sales/marketing activations to generate demand and end-user adoption of products and services.
Provide strategic guidance to the Tremco CPG organization to communicate and reinforce the "Power of One" value messaging across all channels and segments.
Deliver financial objective results and commitments within Tremco CPG business plans and strategies.
Work closely with marketing communications to ensure our branding and messaging is aligned with our category, segment and channel strategies.
Lead the direct supervision of team members where applicable, including coaching, skills and career development.
EDUCATION REQUIREMENT: Bachelor's degree in a related field is required.
AnMBA (Master of Business Administration) with a concentration in Strategy, Marketing, or Finance, Master of Science in Construction Management, or other related degree in a similar study focus preferred.
EXPERIENCE REQUIREMENT:
10 or more years of experience in either B2B product, brand or channel management or construction industry experience.
Retail channel experience is required.
Direct exposure to retail goods clients.
(e.g., Home Depot, Lowe's, Menards Ace Hardware, regional home centers & distributors)
Experienced in consumer of trade product portfolio, pricing, promotion, positing and placement strategy and management.
Management experience is a plus.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to grasp technical skills
Strong organizational and time management skills
Ability to understand relationships and connections, generate charts graphs, spreadsheets and written summaries
Excellent oral and written communication and presentation skills
Able to travel up to 30%
Proficient in Microsoft Office 365, particularly Outlook, Word, Excel, PowerPoint; SAP experience is a plus
Ability to manage multiple priorities, effective team player, self-manager and quick learner.
Active industry organization participation including committee participation
Demonstrated industry-related thought leadership; May include presentation at an industry-related trade show, conference that is national or regional in nature; or publication in an industry-related journal or magazine
Experience in generating strategic business plans and market execution activities.
Complete Tremco Product Level 100 Training
TRAVEL REQUIRED: Up to 25% domestic and international travel with passport required.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and occasionally lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $115,500 and $140,000 plus 20% bonus opportunity.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-25 22:09:53
-
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Director, Business Strategy is responsible for developing formal strategic programs for growth development across the Tremco Construction Products Group business.
Using qualitative and quantitative research and market insights to gain an understanding of construction markets, segments and channels, the Director, Business Strategy will identify new opportunities and develop business strategies and detailed execution plans to pursue incremental product service and business models to achieve profitable growth.
This includes but is not limited to the pursuit of high growth program opportunities such as Residential, Restoration, Retail, acquisition targets and e-Commerce.
Working closely with marketing communications, the Director, Business Strategy will proactively ensure that our branding and communication plans and tactics align with market strategies, driving the Tremco CPG "Power of One" message across all major business segments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Possess a deep understanding of the market landscape for all Tremco application categories - Facades, Foundations and Slabs, ICF & Framing, Connections, and Roofing - as well as adjacent opportunities.is responsible for developing formal strategic programs for growth development across the Tremco Construction Products Group business.
Implement both quantitative and qualitative research to generate market insights, discover market opportunities, and understand competitive and multi-channel distribution landscapes
Develop comprehensive CPG strategic business plans, documentation and financial proformas with detailed execution initiatives that contain unique value propositions, leveraging CPG synergies to address high growth opportunities.
Assess underdeveloped channels & segments, formalizes a strategic approach to penetrate markets, and collaborates with the Sales Department on opportunities to achieve long-term success.
Partner with Product Management to identify portfolio gaps and pursue RPM global technologies, M&A and sourcing opportunities with the Business Development group to fill product/system needs.
Own Tremco technology roadmaps to develop a proactive, long-term product/category strategy vision.
Initiate and support strategic alliances to strengthen category and segment strategies.
Drive development of market-facing tools, collateral, and sales/marketing activations to generate demand and end-user adoption of products and services.
Provide strategic guidance to the Tremco CPG organization to communicate and reinforce the "Power of One" value messaging across all channels and segments.
Deliver financial objective results and commitments within Tremco CPG business plans and strategies.
Work closely with marketing communications to ensure our branding and messaging is aligned with our category, segment and channel strategies.
Lead the direct supervision of team members where applicable, including coaching, skills and career development.
EDUCATION REQUIREMENT: Bachelor's degree in a related field is required.
AnMBA (Master of Business Administration) with a concentration in Strategy, Marketing, or Finance, Master of Science in Construction Management, or other related degree in a similar study focus preferred.
EXPERIENCE REQUIREMENT:
10 or more years of experience in either B2B product, brand or channel management or construction industry experience.
Retail channel experience is required.
Direct exposure to retail goods clients.
(e.g., Home Depot, Lowe's, Menards Ace Hardware, regional home centers & distributors)
Experienced in consumer of trade product portfolio, pricing, promotion, positing and placement strategy and management.
Management experience is a plus.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to grasp technical skills
Strong organizational and time management skills
Ability to understand relationships and connections, generate charts graphs, spreadsheets and written summaries
Excellent oral and written communication and presentation skills
Able to travel up to 30%
Proficient in Microsoft Office 365, particularly Outlook, Word, Excel, PowerPoint; SAP experience is a plus
Ability to manage multiple priorities, effective team player, self-manager and quick learner.
Active industry organization participation including committee participation
Demonstrated industry-related thought leadership; May include presentation at an industry-related trade show, conference that is national or regional in nature; or publication in an industry-related journal or magazine
Experience in generating strategic business plans and market execution activities.
Complete Tremco Product Level 100 Training
TRAVEL REQUIRED: Up to 25% domestic and international travel with passport required.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and occasionally lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $115,500 and $140,000 plus 20% bonus opportunity.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-05-25 22:09:31
-
JOB DESCRIPTION
DAP is looking to hire Project Management Intern for Summer 2026.
Responsibilities:
The summer intern would work under mentorship of Project Manager.
The primary project will focus on one of the following areas: Developing a new project management schedule that compares waterfall and agile approaches; establishing a standardized protocol and SOP for capturing lessons learned during NPD and creating a centralized repository; or designing and implementing AI integration within NPD by leveraging existing platforms and enhancing prompt strategies.
Pay
$17 / hour.
Requirements
Major: Marketing, Communications, Project Management Junior, or Senior. Project Management Fundamentals Understanding of basic PM concepts (scope, schedule, risk, deliverables).
Familiarity with methodologies like Waterfall and Agile. Analytical & Research Skills Ability to conduct market research and competitive analysis.
Comfort with data interpretation and summarizing insights Documentation & Knowledge Management Skilled in creating templates, SOPs, and structured repositories.
Strong attention to detail for organizing lessons learned• Skilled in creating templates, SOPs, and structured repositories.
• Strong attention to detail for organizing lessons learned.
Technical & Digital Literacy Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Familiarity with PM tools like Microsoft Project, Monday.com, or Accolade. Basic understanding of AI tools (e.g., Jasper, Copilot) and prompt design.
Communication & Collaboration Strong written and verbal communication skills.
Ability to work cross-functionally with marketing, R&D, and operations teams.
Problem-Solving & Adaptability Comfortable adjusting plans when obstacles arise.
Creative thinking for process improvement and AI integration
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-05-24 14:09:31
-
JOB DESCRIPTION
Candidates located in Chicago market preferred.
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory.
Identify and develop new and existing relationships into new sales opportunities.
Develop pull through demand from end users by demonstrating how our products and programs solve their problems.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products.
Identify prospective customers.
Manage and work with independent sales organizations to promote sales in the field.
Consult with customers to offer our products and programs.
Create and implement both long- and short-term sales objectives.
Work as a liaison between the end customer and distributors to fully understand the needs of both.
Forecast Units/Revenue.
Perform other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery.
Bachelor's Degree required.
Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle.
Work with regional or national distributors is helpful.
Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions.
Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach.
Travel 30% - 45% required.
Prior MRO, Facilities Maintenance or Jan San channel experience preferred.
Certifications
None
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of MS Office.
Demonstrated success managing extended sales processes with multiple influencers and decision-makers.
Strong communication, discovery, and presentation skills, both in person and over the phone.
Experience selling into the facilities space is preferred, but not required.
Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies.
Skilled at engaging with C-level executives, operations leaders, and technical professionals.
Highly motivated, disciplined, and effective at balancing persistence with professionalism.
Comfortable working both independently and collaboratively in a performance-driven environment.
Knowledge of HubSpot is helpful.
Familiarity with a CRM is essential.
Skilled in in sales prospecting and sales presentations.
Skilled in weekly/monthly reporting of sales vs.
forecast.
Ability to work remotely and in person with end customers and distributor sales personnel.
Ability to travel to customers, trade events, and corporate headquarters as needed.
Ability to partner with business units across the organization.
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $105K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Chicago, Illinois
Posted: 2026-05-23 22:10:24
-
JOB DESCRIPTION
Candidates located in Cleveland, Louisville, or Indianapolis market preferred.
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory.
Identify and develop new and existing relationships into new sales opportunities.
Develop pull through demand from end users by demonstrating how our products and programs solve their problems.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products.
Identify prospective customers.
Manage and work with independent sales organizations to promote sales in the field.
Consult with customers to offer our products and programs.
Create and implement both long- and short-term sales objectives.
Work as a liaison between the end customer and distributors to fully understand the needs of both.
Forecast Units/Revenue.
Perform other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery.
Bachelor's Degree required.
Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle.
Work with regional or national distributors is helpful.
Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions.
Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach.
Travel 30% - 45% required.
Prior MRO, Facilities Maintenance or Jan San channel experience preferred.
Certifications
None
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of MS Office.
Demonstrated success managing extended sales processes with multiple influencers and decision-makers.
Strong communication, discovery, and presentation skills, both in person and over the phone.
Experience selling into the facilities space is preferred, but not required.
Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies.
Skilled at engaging with C-level executives, operations leaders, and technical professionals.
Highly motivated, disciplined, and effective at balancing persistence with professionalism.
Comfortable working both independently and collaboratively in a performance-driven environment.
Knowledge of HubSpot is helpful.
Familiarity with a CRM is essential.
Skilled in in sales prospecting and sales presentations.
Skilled in weekly/monthly reporting of sales vs.
forecast.
Ability to work remotely and in person with end customers and distributor sales personnel.
Ability to travel to customers, trade events, and corporate headquarters as needed.
Ability to partner with business units across the organization.
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $105K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2026-05-23 22:10:22
-
JOB DESCRIPTION
DAP is looking to hire Pricing Analyst Intern for Summer 2026.
Responsibilities:
The Pricing Analyst intern would work under mentorship of Pricing Manager.
The intern will work on
The Sales/Pricing Analyst Intern will be responsible for optimizing our current program review process.
By the end of the internship program, they will deliver an optimized review that aligns the program goals back to organizational goals for the business, defines KPI's, and improves upon our standardized communication template.
The revamped process and tools will be implemented within the Sales Administration team
Requirements
Major: Business or related Major.
Freshman, Sophomore, Junior, or Senior.
Confident collaborating & communicating with other marketers in different roles.
Creative problem-solving skills
Self-starter with ability to work independently
Comfortable with multitasking in a deadline-driven environment
Applied understanding of basic marketing principles
Excellent written and verbal communication skills
Pay
$17 / hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job sinceApply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-05-23 22:10:01
-
JOB DESCRIPTION
DAP is looking to hire Project Management Intern for Summer 2026.
Responsibilities:
The summer intern would work under mentorship of Project Manager.
The primary project will focus on one of the following areas: Developing a new project management schedule that compares waterfall and agile approaches; establishing a standardized protocol and SOP for capturing lessons learned during NPD and creating a centralized repository; or designing and implementing AI integration within NPD by leveraging existing platforms and enhancing prompt strategies.
Pay
$17 / hour.
Requirements
Major: Marketing, Communications, Project Management Junior, or Senior. Project Management Fundamentals Understanding of basic PM concepts (scope, schedule, risk, deliverables).
Familiarity with methodologies like Waterfall and Agile. Analytical & Research Skills Ability to conduct market research and competitive analysis.
Comfort with data interpretation and summarizing insights Documentation & Knowledge Management Skilled in creating templates, SOPs, and structured repositories.
Strong attention to detail for organizing lessons learned• Skilled in creating templates, SOPs, and structured repositories.
• Strong attention to detail for organizing lessons learned.
Technical & Digital Literacy Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Familiarity with PM tools like Microsoft Project, Monday.com, or Accolade. Basic understanding of AI tools (e.g., Jasper, Copilot) and prompt design.
Communication & Collaboration Strong written and verbal communication skills.
Ability to work cross-functionally with marketing, R&D, and operations teams.
Problem-Solving & Adaptability Comfortable adjusting plans when obstacles arise.
Creative thinking for process improvement and AI integration
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-05-23 22:09:48
-
JOB DESCRIPTION
Candidates located in Cleveland, Louisville, or Indianapolis market preferred.
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory.
Identify and develop new and existing relationships into new sales opportunities.
Develop pull through demand from end users by demonstrating how our products and programs solve their problems.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products.
Identify prospective customers.
Manage and work with independent sales organizations to promote sales in the field.
Consult with customers to offer our products and programs.
Create and implement both long- and short-term sales objectives.
Work as a liaison between the end customer and distributors to fully understand the needs of both.
Forecast Units/Revenue.
Perform other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery.
Bachelor's Degree required.
Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle.
Work with regional or national distributors is helpful.
Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions.
Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach.
Travel 30% - 45% required.
Prior MRO, Facilities Maintenance or Jan San channel experience preferred.
Certifications
None
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of MS Office.
Demonstrated success managing extended sales processes with multiple influencers and decision-makers.
Strong communication, discovery, and presentation skills, both in person and over the phone.
Experience selling into the facilities space is preferred, but not required.
Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies.
Skilled at engaging with C-level executives, operations leaders, and technical professionals.
Highly motivated, disciplined, and effective at balancing persistence with professionalism.
Comfortable working both independently and collaboratively in a performance-driven environment.
Knowledge of HubSpot is helpful.
Familiarity with a CRM is essential.
Skilled in in sales prospecting and sales presentations.
Skilled in weekly/monthly reporting of sales vs.
forecast.
Ability to work remotely and in person with end customers and distributor sales personnel.
Ability to travel to customers, trade events, and corporate headquarters as needed.
Ability to partner with business units across the organization.
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $105K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2026-05-23 22:09:31
-
JOB DESCRIPTION
DAP is looking to hire Pricing Analyst Intern for Summer 2026.
Responsibilities:
The Pricing Analyst intern would work under mentorship of Pricing Manager.
The intern will work on
The Sales/Pricing Analyst Intern will be responsible for optimizing our current program review process.
By the end of the internship program, they will deliver an optimized review that aligns the program goals back to organizational goals for the business, defines KPI's, and improves upon our standardized communication template.
The revamped process and tools will be implemented within the Sales Administration team
Requirements
Major: Business or related Major.
Freshman, Sophomore, Junior, or Senior.
Confident collaborating & communicating with other marketers in different roles.
Creative problem-solving skills
Self-starter with ability to work independently
Comfortable with multitasking in a deadline-driven environment
Applied understanding of basic marketing principles
Excellent written and verbal communication skills
Pay
$17 / hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job sinceApply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-05-23 22:09:31
-
JOB DESCRIPTION
Candidates located in Chicago market preferred.
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Job Summary
Under general supervision, the Account Manager - MRO is responsible for growing sales in the assigned geographic territory.
Identify and develop new and existing relationships into new sales opportunities.
Develop pull through demand from end users by demonstrating how our products and programs solve their problems.
Supervision Responsibility:
None
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time.
Manage all phases of sales to end-customers and other assigned account(s) for Legend Brands products and team business- from sales calls and presentations as well as inquiries regarding orders, shipments and products.
Identify prospective customers.
Manage and work with independent sales organizations to promote sales in the field.
Consult with customers to offer our products and programs.
Create and implement both long- and short-term sales objectives.
Work as a liaison between the end customer and distributors to fully understand the needs of both.
Forecast Units/Revenue.
Perform other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required.
An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Team Collaboration: Work closely with internal teams, including customer service, marketing, and operations, to ensure customer satisfaction and timely product delivery.
Bachelor's Degree required.
Minimum of 3 years of experience selling into complex sales environments, or at least 5 years of experience selling solutions with an average 90-180 day sales cycle.
Work with regional or national distributors is helpful.
Previous experience working local events and trade shows effectively to generate leads, initiate meaningful conversations, and build awareness of solutions.
Proven history of identifying and building strong relationships with prospects through a consultative and strategic approach.
Travel 30% - 45% required.
Prior MRO, Facilities Maintenance or Jan San channel experience preferred.
Certifications
None
Employment Standards
The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required.
Knowledge of MS Office.
Demonstrated success managing extended sales processes with multiple influencers and decision-makers.
Strong communication, discovery, and presentation skills, both in person and over the phone.
Experience selling into the facilities space is preferred, but not required.
Strategic thinker with the ability to navigate diverse organizational structures and decision hierarchies.
Skilled at engaging with C-level executives, operations leaders, and technical professionals.
Highly motivated, disciplined, and effective at balancing persistence with professionalism.
Comfortable working both independently and collaboratively in a performance-driven environment.
Knowledge of HubSpot is helpful.
Familiarity with a CRM is essential.
Skilled in in sales prospecting and sales presentations.
Skilled in weekly/monthly reporting of sales vs.
forecast.
Ability to work remotely and in person with end customers and distributor sales personnel.
Ability to travel to customers, trade events, and corporate headquarters as needed.
Ability to partner with business units across the organization.
Ability to pass a pre-employment background check.
Hiring Range
Between $86K - $105K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's
All job offers are contingent upon satisfactory pre-employment drug test and background screening.Apply for this ad Online! ....Read more...
Type: Permanent Location: Chicago, Illinois
Posted: 2026-05-23 14:09:30
-
FIELD SALES EXECUTIVE - DIGITAL PRINT & SIGNAGE FULL TIME, HARLOW, ESSEX £40,000 BASIC + COMMISSION + BENEFITS
Looking to join a well-established and highly respected business within the digital print and signage industry where you can focus on building relationships, growing existing accounts, and driving new business opportunities? This could be the perfect next step for you!
Get Recruited are partnering with a growing business, who are a recognised and trusted name within the digital print, signage, and promotional products sector.
Due to continued growth, they are now looking for a driven and commercially minded Field Sales Executive to join their growing sales team.
This is an exciting opportunity to work for a business with an already established customer base, strong internal marketing support, and an excellent reputation for service and support across the industry.
You'll be working closely with existing customers across digital print, signage, promotional gifts, and print service environments, identifying opportunities for replacement machinery, consumables, ink sales, and ongoing support services.
With a dedicated internal marketing team, nationwide engineering support, and partnerships with recognised brands, this role offers huge potential for a motivated sales professional who enjoys developing relationships and delivering results.
Key Responsibilities:
Develop and grow relationships with existing customers within the digital print, signage, and promotional products sectors
Identify and secure new business opportunities across machinery, consumables, inks, and support services
Manage the full sales cycle from initial enquiry through to closing deals and ongoing account development
Work closely with the internal marketing and service teams to maximise sales opportunities generated through service activity and campaigns
Promote a range of industry-leading print and signage solutions
Attend customer meetings, site visits, and industry events across the UK
Deliver excellent customer service and maintain long-term client relationships
Maintain accurate sales records and pipeline updates
You must have:
Proven experience within field sales, business development, or account management within the digital print, signage, large format print, promotional products, or related industries
Strong knowledge of printers, inks, print services, or signage solutions
Experience managing existing accounts while also developing new business opportunities
Excellent communication, negotiation, and relationship-building skills
A proactive, self-motivated, and commercially driven approach
The ability to work independently and manage your own territory effectively
Experienced within Field Sales, Business Development, Area Sales Manager, Sales Executive, Field Account Manager, Territory Sales Manager, Technical Sales Executive, and Commercial Manager
Full UK Driving Licence
Benefits:
Competitive basic salary with uncapped commission potential
Established customer base and strong lead generation support
Supportive and collaborative team environment
Opportunity to work with recognised industry brands
Career progression opportunities within a growing business
Nationwide customer exposure within a thriving sector
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Harlow, England
Start: ASAP
Salary / Rate: £40000.00 - £50000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-05-22 11:10:48
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The Company
Our client is a globally recognised, award-winning organisation celebrated for its exceptional workplace culture.
With a strong reputation for putting people at the centre of everything they do, they are now turning their focus to bringing an exciting offshore-developed product to the Australian market, and they need the right person to lay the groundwork.
The Opportunity
A rare and impactful contract opportunity has emerged for a talented GTM Product Marketing Manager to join this well-regarded business on a part-time basis.
Based in their Sydney office three days per week, this six-month engagement is all about building the foundation.
You will design and implement the go-to-market processes and planning frameworks needed to successfully deliver a new product onshore, setting the stage for seamless execution once you hand the baton over.
If you love the strategy and structure side of product marketing, this role was made for you.
Key Accountabilities
Develop and implement a comprehensive go-to-market strategy and planning framework to support the successful onshore delivery of an offshore-developed product
Define what is required locally to bring the product to the Australian market, assessing gaps and establishing the right processes from the ground up
Create detailed planning documentation and process maps that enable a smooth transition to execution once the framework is complete
Collaborate with internal stakeholders to ensure all GTM requirements are clearly understood, aligned, and ready for handover
Identify risks, dependencies, and considerations relevant to the local market, building contingency into the overall plan
Establish clear timelines, milestones, and accountability structures so the incoming Product Manager can hit the ground running
Ideal Experience
Demonstrated background in product marketing or go-to-market strategy, ideally within a complex or matrixed organisation
Proven ability to design and document robust processes and frameworks, with a focus on planning rather than execution
Strong commercial acumen with the ability to assess local market requirements and translate them into actionable strategies
Excellent stakeholder engagement and communication skills, with confidence working across cross-functional teams
Experience working on product localisation or market entry initiatives is highly regarded
Why Apply
Join one of Australia's most recognised and celebrated workplace cultures, known for its commitment to its people
Play a pivotal, high-impact role in shaping the future direction of a product entering the Australian market
Enjoy flexibility with a part-time, contract arrangement that fits around your lifestyle while keeping you close to meaningful work
To have a confidential chat, please contact Jarryd Barker at jbarker@parityconsulting.com.au
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
At Parity, we believe in people, not just data.
Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Type: Contract Location: Sydney, Australia
Posted: 2026-05-22 03:36:35
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JOB DESCRIPTION
Euclid Chemical is currently seeking a Shipping Supervisor to join our team at our Odessa, FL plant.
This role is critical to ensure the smooth flow of daily operations within the Shipping & Receiving Department.
Why join our team? Joining our team means gaining access to a suite of competitive benefits designed to take care of you and your family, including:
$50,000 annually plus annual employee bonus program
Medical, Dental and Vision coverage
Life Insurance, Disability, Parental Leave
401k with company match
Defined benefit pension plan
Vacation and holiday time
Key Responsibilities:
Supervisory
• Responsible for all supervisory functions of the Shipping/Receiving department operations and employees• Discipline and manage the growth of subordinate employees• Responsible for reviews/counselling of employees; participate in hiring/firing• Plan, organize and manage workflow for subordinate staff• Manage timecards of subordinate staff: level I • Assure quality of materials being shipped by implementing processes and procedures• Visually/Physically perform double check on outbound orders, ensuring accuracy of material and qty being shipped• Responsible for the safe practices of all subordinate employees
Shipping and Receiving
• Create Deliveries for Odessa shipping point• Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates• Route LTL & Truckload shipments by utilizing Mercury Gate freight program• Process Bill of Ladings through Mercury Gate and SAP; composes BOLs outside of SAP when necessary• Manage the outbound flow of LTL orders daily by supervising loading and marking/labeling shipments• Maintains stock of shipping materials and supplies used for department• Package and process small package shipments via Federal Express & UPS• Keep an open line of communication with tool, sample, purchasing, chemical production and marketing department regarding order fulfilment • Inspect physical conditions of shipping/receiving warehouse equipment, and order maintenance or repair as necessary• Manage export freight from Odessa; coordinate all bookings, compile all related export documentation, supervise, and participate in all FC loadings.
Administrative
• Reconcile all Odessa & 506 freight bills through ITS portal• File freight claims with LTL and small package carriers in the event of lost or damaged material/shipments (when necessary)• Responsible for running freight quotes for orders, sales, customer service and/or customers • Assist in various functions concerning inventory control, master data maintenance, and other plant related SAP activities • Report monthly on Odessa service levels to plant manager
Inventory Control
• Responsible for scrap & sample reporting / inventory adjustments in SAP for Finished Product• Participate in daily cycle count program: Entry, Research, and Posting - Counting when necessary• Participate in monthly activities related to OSD management as delegated by supervisor• Ensure stock rotation occurring on floor.
Qualifications:
Education: High school diploma or GED required.
Experience: 1+ years of related experience
Skills:
Language: Read, write, and communicate effectively.
Math: Perform basic arithmetic operations.
Reasoning: Solve problems with common sense.
Technical: Proficient in SAP, Mercury Gate, Word, and Excel.
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Odessa, Florida
Posted: 2026-05-21 22:10:02
-
JOB DESCRIPTION
Euclid Chemical is currently seeking a Shipping Supervisor to join our team at our Odessa, FL plant.
This role is critical to ensure the smooth flow of daily operations within the Shipping & Receiving Department.
Why join our team? Joining our team means gaining access to a suite of competitive benefits designed to take care of you and your family, including:
$50,000 annually plus annual employee bonus program
Medical, Dental and Vision coverage
Life Insurance, Disability, Parental Leave
401k with company match
Defined benefit pension plan
Vacation and holiday time
Key Responsibilities:
Supervisory
• Responsible for all supervisory functions of the Shipping/Receiving department operations and employees• Discipline and manage the growth of subordinate employees• Responsible for reviews/counselling of employees; participate in hiring/firing• Plan, organize and manage workflow for subordinate staff• Manage timecards of subordinate staff: level I • Assure quality of materials being shipped by implementing processes and procedures• Visually/Physically perform double check on outbound orders, ensuring accuracy of material and qty being shipped• Responsible for the safe practices of all subordinate employees
Shipping and Receiving
• Create Deliveries for Odessa shipping point• Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates• Route LTL & Truckload shipments by utilizing Mercury Gate freight program• Process Bill of Ladings through Mercury Gate and SAP; composes BOLs outside of SAP when necessary• Manage the outbound flow of LTL orders daily by supervising loading and marking/labeling shipments• Maintains stock of shipping materials and supplies used for department• Package and process small package shipments via Federal Express & UPS• Keep an open line of communication with tool, sample, purchasing, chemical production and marketing department regarding order fulfilment • Inspect physical conditions of shipping/receiving warehouse equipment, and order maintenance or repair as necessary• Manage export freight from Odessa; coordinate all bookings, compile all related export documentation, supervise, and participate in all FC loadings.
Administrative
• Reconcile all Odessa & 506 freight bills through ITS portal• File freight claims with LTL and small package carriers in the event of lost or damaged material/shipments (when necessary)• Responsible for running freight quotes for orders, sales, customer service and/or customers • Assist in various functions concerning inventory control, master data maintenance, and other plant related SAP activities • Report monthly on Odessa service levels to plant manager
Inventory Control
• Responsible for scrap & sample reporting / inventory adjustments in SAP for Finished Product• Participate in daily cycle count program: Entry, Research, and Posting - Counting when necessary• Participate in monthly activities related to OSD management as delegated by supervisor• Ensure stock rotation occurring on floor.
Qualifications:
Education: High school diploma or GED required.
Experience: 1+ years of related experience
Skills:
Language: Read, write, and communicate effectively.
Math: Perform basic arithmetic operations.
Reasoning: Solve problems with common sense.
Technical: Proficient in SAP, Mercury Gate, Word, and Excel.
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Odessa, Florida
Posted: 2026-05-21 14:10:31
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JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:10:04
-
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum.
This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-05-20 14:09:46
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National Field Sales Manager - Automotive Aftermarket
A superb opportunity has arisen for an accomplished sales leader with deep experience in the automotive aftermarket.
This role is ideal for someone who thrives on developing people, shaping commercial strategy, and driving high‑performance across a national field sales team.
As National Field Sales Manager, you'll lead, coach, and inspire a team of eight Sales Area Managers while overseeing key account development and ensuring full market coverage across the UK.
You'll play a pivotal role in delivering sales growth, strengthening customer relationships, and ensuring the successful execution of strategic commercial plans.
This position suits a confident, data‑driven sales manager who enjoys balancing people leadership with hands‑on commercial delivery and who can bring structure, clarity, and motivation to a dispersed field team.
What's in It for You
Competitive salary + performance‑linked bonus
Comprehensive benefits package including enhanced pension, private medical and 25 days holiday
Company car
Excellent training, development, and progression opportunities
The chance to shape national sales performance for a respected aftermarket brand
Location
Hybrid / field‑based with national travel.
Ideal locations include Birmingham, Coventry, Leicester, Nottingham, Derby, Wolverhampton, Northampton, Milton Keynes, Stoke‑on‑Trent, Tamworth, Oxford
What We're Looking For
Proven sales and account management experience, within the automotive aftermarket - ideally a parts supplier.
Previous experience managing remote field sales teams and key accounts or an experienced Key Account Manager looking to make the step to Sales Manager.
Strong commercial acumen with experience in planning, forecasting, and budgeting.
Ability to analyse performance, identify variances, and implement corrective actions.
Excellent communication skills with the ability to influence at all levels.
Skilled in coaching, motivating, and developing a high‑performing team.
Highly numerate with strong financial awareness.
Advanced Microsoft Excel skills and confidence using BI/CRM tools (e.g., Tableau, Phocas, Vecta, Sales‑i, Salesforce).
Strong relationship‑building and networking capabilities.
Comfortable with national travel and staying away when required.
What You'll Be Doing
Lead, motivate, and support the Regional Sales Team to achieve individual and national sales objectives.
Analyse sales performance across independent and key account customers, taking corrective action where needed.
Develop and deliver annual Customer Development Plans to support growth and profitability.
Manage key account group performance through promotional activity, advertising, training, and communication.
Prepare and deliver monthly sales reports, including variance analysis and countermeasures.
Ensure full market coverage across geography and sales channels.
Support brand awareness and distribution through effective POS, promotional activity, and distributor engagement.
Collaborate closely with Marketing, Customer Service, Technical, and Finance teams.
Resolve customer issues and ensure high levels of service across all touchpoints.
Uphold company procedures, policies, and commercial standards.
About the Company
A respected leader in the automotive aftermarket, known for high‑quality products, strong technical expertise, and a collaborative commercial culture.
You'll join a business that values professionalism, continuous improvement, and long‑term customer partnerships.
Register Your Interest
To register your interest in this National Field Sales Manager position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4353KB - National Field Sales Manager - Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors.
We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces.
If you require any adjustments during the recruitment process, we're here to support you.
Please note we are unable to offer sponsorship for this role. ....Read more...
Type: Permanent Location: Birmingham, England
Start: 20/06/2026
Salary / Rate: competitive salary + performance bonus
Posted: 2026-05-20 11:00:05