-
JOB DESCRIPTION
Sr Business Systems Analyst for Rust-Oleum Corporation.
Work at our Vernon Hills IL loc, & may work remotely a portion of each week per co.
policy.
SAP OTC (Order-To-Cash) analysis & development in order management [mgmt], pricing, & logistics.
Take initiative to determine business requirements & translate them into technical specs.
Design, configure and test best-fit solutions.
Participate in all phases of full-lifecycle SAP SD OTC implementations incl.
Make-To-Stock & Make-To-Order scenarios.
Lead IT projects.
Communicates issues to supervisors & team, using effective oral & written communication skills.
Work professionally with int & ext partners.
Follow safety procedures & co.
policies.
Assist staff & users to solve software related problems.
May undergo background checks incl.
drug screen.
Must have Bachelors in Info Systems, Comp Sci, Comp.
Engr, Data Analytics, or rel field, and 5 years relevant IT exp.
Requires skills: (5 yrs exp) in SAP OTC in order mgmt, pricing, and logistics; SAP configuration with demonstrable end results; SD(FI), SD(PP) and SD(MM); Logistics Execution (Shipping Cost, Shipping Document, Transportation Mgmt, Inbound and Outbound Delivery Processing, Picking and interface with warehouse mgmt, packing and goods issue, scheduling, Routing and Route Determination, controlling transportation processing, Bill of Lading, Warehouse Mgmt); Transfer of Requirement, Availability Check, Copy Controls, Credit mgmt, output mgmt, condition techniques, Third party orders, consignments; Material determination, listing and exclusions; BW reporting or custom reporting; Customer Master, Material Master, Pricing, IDOC, EDI, and ALE; and Analytical, troubleshooting, and end-user support in a post go live environment; and (1 yr exp) in lead IT projects, and Variant configuration with BOM, material variant configuration.
Wage $117,957 to 172,796 per year (benefits incl medical, dental, vision, 401(k), pension, and PTO; See details at rustoleum.com/Benefits).
Apply online at www.rustoleum.com/Careers.
EOE
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 23:13:19
-
JOB DESCRIPTION
Sr Business Systems Analyst for Rust-Oleum Corporation.
Work at our Vernon Hills IL loc, & may work remotely a portion of each week per co.
policy.
SAP OTC (Order-To-Cash) analysis & development in order management [mgmt], pricing, & logistics.
Take initiative to determine business requirements & translate them into technical specs.
Design, configure and test best-fit solutions.
Participate in all phases of full-lifecycle SAP SD OTC implementations incl.
Make-To-Stock & Make-To-Order scenarios.
Lead IT projects.
Communicates issues to supervisors & team, using effective oral & written communication skills.
Work professionally with int & ext partners.
Follow safety procedures & co.
policies.
Assist staff & users to solve software related problems.
May undergo background checks incl.
drug screen.
Must have Bachelors in Info Systems, Comp Sci, Comp.
Engr, Data Analytics, or rel field, and 5 years relevant IT exp.
Requires skills: (5 yrs exp) in SAP OTC in order mgmt, pricing, and logistics; SAP configuration with demonstrable end results; SD(FI), SD(PP) and SD(MM); Logistics Execution (Shipping Cost, Shipping Document, Transportation Mgmt, Inbound and Outbound Delivery Processing, Picking and interface with warehouse mgmt, packing and goods issue, scheduling, Routing and Route Determination, controlling transportation processing, Bill of Lading, Warehouse Mgmt); Transfer of Requirement, Availability Check, Copy Controls, Credit mgmt, output mgmt, condition techniques, Third party orders, consignments; Material determination, listing and exclusions; BW reporting or custom reporting; Customer Master, Material Master, Pricing, IDOC, EDI, and ALE; and Analytical, troubleshooting, and end-user support in a post go live environment; and (1 yr exp) in lead IT projects, and Variant configuration with BOM, material variant configuration.
Wage $117,957 to 172,796 per year (benefits incl medical, dental, vision, 401(k), pension, and PTO; See details at rustoleum.com/Benefits).
Apply online at www.rustoleum.com/Careers.
EOE
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 23:12:33
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-10-12 07:11:50
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-10-11 23:12:44
-
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL SUMMARY:
The Distribution Manager is responsible for the overall leadership and strategic oversight of the distribution facility, ensuring the efficient, safe, and cost-effective movement of goods from receipt to delivery.
This role plays a critical part in aligning warehouse operations and transportation logistics to meet customer and production demands while maintaining high standards of compliance, safety, and performance.
By managing cross-functional teams, optimizing resources, and driving continuous improvement, the Distribution Manager contributes directly to operational excellence and supports the organization's broader supply chain and customer service goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Oversee the overall operation of the distribution facility, ensuring alignment with company objectives and the safe, efficient, compliant, and cost-effective movement of goods.
Develop and execute strategic plans for distribution and transportation, including but not limited to resource planning, workflow optimization, and alignment with production and customer service.
Directly manage and support the onsite and extended teams to create seamless coordination between local facilities, warehouse operations and transportation logistics.
Provide building leadership and maintain a high-performing team through coaching, performance management, succession planning, and fostering a culture of accountability and continuous improvement.
Drive operational excellence by leading tier meetings, overseeing key metrics, and ensuring effective communication and collaboration across departments and with external partners.
Champion health and safety by maintaining an effective safety management program, conducting incident investigations, and ensuring compliance with legal and organizational standards.
Lead and monitor the execution of continuous improvement initiatives, including Lean principles (Kaizen, 5S), small K ideas, packaging and product quality controls, and process audits for optimal results.
Oversee the cycle count program , manage physical inventory requirements, and provide accurate information and data integrity.
Manage the order fulfillment process.
Oversee inbound and outbound freight management, including the coordination of all North American and international shipments, raw materials, finished goods, and third-party logistics services.
Lead the development and enforcement of transportation standards and procedures, ensuring safe, cost-effective, timely, and regulation-compliant material movement.
Negotiate and manage freight contracts, service-level agreements, and customs-related documentation with carriers, freight forwarders, and third-party service providers.
Review and communicate carrier performance and expectations with logistics providers.
Monitor and control freight budgets, validate all transportation-related invoices, ensure financial accuracy and audit readiness of freight and customs transactions.
Ensure all documentation is processed and stored in accordance with company guidelines.
Address escalated transportation issues, customer complaints, and freight claims; develop contingency plans to maintain customer satisfaction and business continuity.
Ensure full compliance with applicable trade regulations, safety guidelines, and company policies across all distribution and transportation activities.
Lead ongoing training programs and ensure safety protocols and procedures are consistently followed across the distribution and logistics teams.
Represent the distribution function in cross-functional meetings and contribute to overall supply chain strategy development and execution.
EXPERIENCE & EDUCATION:
Bachelor's degree in supply chain, logistics, business, or related field required; or additional years of direct experience in lieu of degree.
Requires 5 years experience in the related area as an individual contributor; as well as a minimum of 2 years supervisory experience.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to lead integration of operations or services generally related in nature; may need to coordinate with other departments or divisions.
Ability to influence, develop, motivate and change behavior.
Problem solving skills; ability to effectively resolve a variety of issues that require the identification of the issue, application of judgment and the selection of viable solution alternatives.
Ability to guide situations in accordance with standard practices; escalates issues accordingly.
Must perform a variety of duties and operate within established practices and procedures covered by precedents.
Must set priorities and meet specific goals and objectives.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
WORK ENVIRONMENT: The work environment is representative of those an employee would encounter in a normal Distribution Center environment.
The noise level is usually moderate.
BENEFITS:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Georgia, USA
Posted: 2026-09-30 15:13:05
-
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL SUMMARY:
The Distribution Manager is responsible for the overall leadership and strategic oversight of the distribution facility, ensuring the efficient, safe, and cost-effective movement of goods from receipt to delivery.
This role plays a critical part in aligning warehouse operations and transportation logistics to meet customer and production demands while maintaining high standards of compliance, safety, and performance.
By managing cross-functional teams, optimizing resources, and driving continuous improvement, the Distribution Manager contributes directly to operational excellence and supports the organization's broader supply chain and customer service goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Oversee the overall operation of the distribution facility, ensuring alignment with company objectives and the safe, efficient, compliant, and cost-effective movement of goods.
Develop and execute strategic plans for distribution and transportation, including but not limited to resource planning, workflow optimization, and alignment with production and customer service.
Directly manage and support the onsite and extended teams to create seamless coordination between local facilities, warehouse operations and transportation logistics.
Provide building leadership and maintain a high-performing team through coaching, performance management, succession planning, and fostering a culture of accountability and continuous improvement.
Drive operational excellence by leading tier meetings, overseeing key metrics, and ensuring effective communication and collaboration across departments and with external partners.
Champion health and safety by maintaining an effective safety management program, conducting incident investigations, and ensuring compliance with legal and organizational standards.
Lead and monitor the execution of continuous improvement initiatives, including Lean principles (Kaizen, 5S), small K ideas, packaging and product quality controls, and process audits for optimal results.
Oversee the cycle count program , manage physical inventory requirements, and provide accurate information and data integrity.
Manage the order fulfillment process.
Oversee inbound and outbound freight management, including the coordination of all North American and international shipments, raw materials, finished goods, and third-party logistics services.
Lead the development and enforcement of transportation standards and procedures, ensuring safe, cost-effective, timely, and regulation-compliant material movement.
Negotiate and manage freight contracts, service-level agreements, and customs-related documentation with carriers, freight forwarders, and third-party service providers.
Review and communicate carrier performance and expectations with logistics providers.
Monitor and control freight budgets, validate all transportation-related invoices, ensure financial accuracy and audit readiness of freight and customs transactions.
Ensure all documentation is processed and stored in accordance with company guidelines.
Address escalated transportation issues, customer complaints, and freight claims; develop contingency plans to maintain customer satisfaction and business continuity.
Ensure full compliance with applicable trade regulations, safety guidelines, and company policies across all distribution and transportation activities.
Lead ongoing training programs and ensure safety protocols and procedures are consistently followed across the distribution and logistics teams.
Represent the distribution function in cross-functional meetings and contribute to overall supply chain strategy development and execution.
EXPERIENCE & EDUCATION:
Bachelor's degree in supply chain, logistics, business, or related field required; or additional years of direct experience in lieu of degree.
Requires 5 years experience in the related area as an individual contributor; as well as a minimum of 2 years supervisory experience.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to lead integration of operations or services generally related in nature; may need to coordinate with other departments or divisions.
Ability to influence, develop, motivate and change behavior.
Problem solving skills; ability to effectively resolve a variety of issues that require the identification of the issue, application of judgment and the selection of viable solution alternatives.
Ability to guide situations in accordance with standard practices; escalates issues accordingly.
Must perform a variety of duties and operate within established practices and procedures covered by precedents.
Must set priorities and meet specific goals and objectives.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
WORK ENVIRONMENT: The work environment is representative of those an employee would encounter in a normal Distribution Center environment.
The noise level is usually moderate.
BENEFITS:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Georgia, USA
Posted: 2026-09-30 15:12:53
-
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL SUMMARY:
The Distribution Manager is responsible for the overall leadership and strategic oversight of the distribution facility, ensuring the efficient, safe, and cost-effective movement of goods from receipt to delivery.
This role plays a critical part in aligning warehouse operations and transportation logistics to meet customer and production demands while maintaining high standards of compliance, safety, and performance.
By managing cross-functional teams, optimizing resources, and driving continuous improvement, the Distribution Manager contributes directly to operational excellence and supports the organization's broader supply chain and customer service goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Oversee the overall operation of the distribution facility, ensuring alignment with company objectives and the safe, efficient, compliant, and cost-effective movement of goods.
Develop and execute strategic plans for distribution and transportation, including but not limited to resource planning, workflow optimization, and alignment with production and customer service.
Directly manage and support the onsite and extended teams to create seamless coordination between local facilities, warehouse operations and transportation logistics.
Provide building leadership and maintain a high-performing team through coaching, performance management, succession planning, and fostering a culture of accountability and continuous improvement.
Drive operational excellence by leading tier meetings, overseeing key metrics, and ensuring effective communication and collaboration across departments and with external partners.
Champion health and safety by maintaining an effective safety management program, conducting incident investigations, and ensuring compliance with legal and organizational standards.
Lead and monitor the execution of continuous improvement initiatives, including Lean principles (Kaizen, 5S), small K ideas, packaging and product quality controls, and process audits for optimal results.
Oversee the cycle count program , manage physical inventory requirements, and provide accurate information and data integrity.
Manage the order fulfillment process.
Oversee inbound and outbound freight management, including the coordination of all North American and international shipments, raw materials, finished goods, and third-party logistics services.
Lead the development and enforcement of transportation standards and procedures, ensuring safe, cost-effective, timely, and regulation-compliant material movement.
Negotiate and manage freight contracts, service-level agreements, and customs-related documentation with carriers, freight forwarders, and third-party service providers.
Review and communicate carrier performance and expectations with logistics providers.
Monitor and control freight budgets, validate all transportation-related invoices, ensure financial accuracy and audit readiness of freight and customs transactions.
Ensure all documentation is processed and stored in accordance with company guidelines.
Address escalated transportation issues, customer complaints, and freight claims; develop contingency plans to maintain customer satisfaction and business continuity.
Ensure full compliance with applicable trade regulations, safety guidelines, and company policies across all distribution and transportation activities.
Lead ongoing training programs and ensure safety protocols and procedures are consistently followed across the distribution and logistics teams.
Represent the distribution function in cross-functional meetings and contribute to overall supply chain strategy development and execution.
EXPERIENCE & EDUCATION:
Bachelor's degree in supply chain, logistics, business, or related field required; or additional years of direct experience in lieu of degree.
Requires 5 years experience in the related area as an individual contributor; as well as a minimum of 2 years supervisory experience.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to lead integration of operations or services generally related in nature; may need to coordinate with other departments or divisions.
Ability to influence, develop, motivate and change behavior.
Problem solving skills; ability to effectively resolve a variety of issues that require the identification of the issue, application of judgment and the selection of viable solution alternatives.
Ability to guide situations in accordance with standard practices; escalates issues accordingly.
Must perform a variety of duties and operate within established practices and procedures covered by precedents.
Must set priorities and meet specific goals and objectives.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
WORK ENVIRONMENT: The work environment is representative of those an employee would encounter in a normal Distribution Center environment.
The noise level is usually moderate.
BENEFITS:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Georgia, USA
Posted: 2026-09-30 15:11:59
-
JOB DESCRIPTION
Sr Business Systems Analyst for Rust-Oleum Corporation.
Work at our Vernon Hills IL loc, & may work remotely a portion of each week per co.
policy.
SAP OTC (Order-To-Cash) analysis & development in order management [mgmt], pricing, & logistics.
Take initiative to determine business requirements & translate them into technical specs.
Design, configure and test best-fit solutions.
Participate in all phases of full-lifecycle SAP SD OTC implementations incl.
Make-To-Stock & Make-To-Order scenarios.
Lead IT projects.
Communicates issues to supervisors & team, using effective oral & written communication skills.
Work professionally with int & ext partners.
Follow safety procedures & co.
policies.
Assist staff & users to solve software related problems.
May undergo background checks incl.
drug screen.
Must have Bachelors in Info Systems, Comp Sci, Comp.
Engr, Data Analytics, or rel field, and 5 years relevant IT exp.
Requires skills: (5 yrs exp) in SAP OTC in order mgmt, pricing, and logistics; SAP configuration with demonstrable end results; SD(FI), SD(PP) and SD(MM); Logistics Execution (Shipping Cost, Shipping Document, Transportation Mgmt, Inbound and Outbound Delivery Processing, Picking and interface with warehouse mgmt, packing and goods issue, scheduling, Routing and Route Determination, controlling transportation processing, Bill of Lading, Warehouse Mgmt); Transfer of Requirement, Availability Check, Copy Controls, Credit mgmt, output mgmt, condition techniques, Third party orders, consignments; Material determination, listing and exclusions; BW reporting or custom reporting; Customer Master, Material Master, Pricing, IDOC, EDI, and ALE; and Analytical, troubleshooting, and end-user support in a post go live environment; and (1 yr exp) in lead IT projects, and Variant configuration with BOM, material variant configuration.
Wage $117,957 to 172,796 per year (benefits incl medical, dental, vision, 401(k), pension, and PTO; See details at rustoleum.com/Benefits).
Apply online at www.rustoleum.com/Careers.
EOE
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-09-22 15:13:06
-
Technical Sales Representative - Automotive Aftermarket
We're looking for a Technical Sales Representative with experience in the automotive aftermarket to help drive sales growth across Queensland and New South Wales.
This is a varied role combining account management, business development, technical support, and customer service.
You'll work closely with distributors, resellers, workshops, and end users, helping to grow market share while building long-term customer relationships.
Ideal for someone who enjoys the automotive industry, thrives in a customer-facing environment, and is keen to play an active role in the growth of a successful international brand.
Why Join Us?
AUD $80,000 - $100,000 + Bonus + Super + Company Vehicle
Join a rapidly growing international automotive aftermarket brand.
Work from home with a high level of autonomy and flexibility.
Ongoing support from both the UK leadership team and local National Sales Manager.
Fully funded travel for customer visits, trade events, and regional business development activities.
A field-based role offering variety, independence, and genuine career development opportunities.
The Role
As Technical Sales Representative, you will be responsible for developing existing business relationships while identifying and securing new opportunities throughout your territory.
Key Responsibilities
Managing and developing a portfolio of aftermarket distributor and reseller accounts across QLD and NSW.
Building strong relationships with customers, providing commercial and technical support.
Identifying and converting new business opportunities within the automotive aftermarket sector.
Supporting customers with product selection, application advice, and warranty enquiries.
Processing customer orders and coordinating closely with third-party logistics partners.
Working alongside the National Sales Manager to execute regional sales strategies and growth plans.
Delivering product training and presentations to customers and sales teams.
Maintaining accurate CRM records, sales activity, and opportunity pipelines.
Analysing market trends, competitor activity, and customer requirements to identify areas for growth.
Supporting marketing initiatives, promotions, trade shows, and industry events.
Providing regular sales and market feedback to the wider business and senior leadership team.
About You
Experience within the automotive aftermarket industry.
Proven experience in sales, account management, customer service, or business development.
Strong relationship-building skills with the ability to influence and engage customers at all levels.
Commercially aware with a proactive approach to identifying opportunities.
Comfortable discussing technical products and translating technical information into practical customer solutions.
Well-organised with strong administration and reporting skills.
Confident using Microsoft Office, CRM systems, and sales reporting tools.
A self-motivated individual who enjoys managing their own territory and schedule.
Experience selling or supporting automotive aftermarket products, including accessories, electrical products, lighting, vehicle enhancement products, or related categories would be advantageous.
Interested?
For a confidential discussion, contact Kayleigh Bradley on +44 7908 893621 or send your CV today.
Technical Sales Representative - Automotive AftermarketJob Ref: 4330KBC
Glen Callum Associates are specialist recruiters serving the automotive aftermarket and allied industries worldwide. ....Read more...
Type: Permanent Location: Brisbane, Australia
Start: 21/10/2026
Salary / Rate: + Bonus + Super + Company Vehicle
Posted: 2026-09-21 15:37:50
-
JOB DESCRIPTION
Sr Business Systems Analyst for Rust-Oleum Corporation.
Work at our Vernon Hills IL loc, & may work remotely a portion of each week per co.
policy.
SAP OTC (Order-To-Cash) analysis & development in order management [mgmt], pricing, & logistics.
Take initiative to determine business requirements & translate them into technical specs.
Design, configure and test best-fit solutions.
Participate in all phases of full-lifecycle SAP SD OTC implementations incl.
Make-To-Stock & Make-To-Order scenarios.
Lead IT projects.
Communicates issues to supervisors & team, using effective oral & written communication skills.
Work professionally with int & ext partners.
Follow safety procedures & co.
policies.
Assist staff & users to solve software related problems.
May undergo background checks incl.
drug screen.
Must have Bachelors in Info Systems, Comp Sci, Comp.
Engr, Data Analytics, or rel field, and 5 years relevant IT exp.
Requires skills: (5 yrs exp) in SAP OTC in order mgmt, pricing, and logistics; SAP configuration with demonstrable end results; SD(FI), SD(PP) and SD(MM); Logistics Execution (Shipping Cost, Shipping Document, Transportation Mgmt, Inbound and Outbound Delivery Processing, Picking and interface with warehouse mgmt, packing and goods issue, scheduling, Routing and Route Determination, controlling transportation processing, Bill of Lading, Warehouse Mgmt); Transfer of Requirement, Availability Check, Copy Controls, Credit mgmt, output mgmt, condition techniques, Third party orders, consignments; Material determination, listing and exclusions; BW reporting or custom reporting; Customer Master, Material Master, Pricing, IDOC, EDI, and ALE; and Analytical, troubleshooting, and end-user support in a post go live environment; and (1 yr exp) in lead IT projects, and Variant configuration with BOM, material variant configuration.
Wage $117,957 to 172,796 per year (benefits incl medical, dental, vision, 401(k), pension, and PTO; See details at rustoleum.com/Benefits).
Apply online at www.rustoleum.com/Careers.
EOE
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-09-15 15:12:21
-
JOB DESCRIPTION
Sr Business Systems Analyst for Rust-Oleum Corporation.
Work at our Vernon Hills IL loc, & may work remotely a portion of each week per co.
policy.
SAP OTC (Order-To-Cash) analysis & development in order management [mgmt], pricing, & logistics.
Take initiative to determine business requirements & translate them into technical specs.
Design, configure and test best-fit solutions.
Participate in all phases of full-lifecycle SAP SD OTC implementations incl.
Make-To-Stock & Make-To-Order scenarios.
Lead IT projects.
Communicates issues to supervisors & team, using effective oral & written communication skills.
Work professionally with int & ext partners.
Follow safety procedures & co.
policies.
Assist staff & users to solve software related problems.
May undergo background checks incl.
drug screen.
Must have Bachelors in Info Systems, Comp Sci, Comp.
Engr, Data Analytics, or rel field, and 5 years relevant IT exp.
Requires skills: (5 yrs exp) in SAP OTC in order mgmt, pricing, and logistics; SAP configuration with demonstrable end results; SD(FI), SD(PP) and SD(MM); Logistics Execution (Shipping Cost, Shipping Document, Transportation Mgmt, Inbound and Outbound Delivery Processing, Picking and interface with warehouse mgmt, packing and goods issue, scheduling, Routing and Route Determination, controlling transportation processing, Bill of Lading, Warehouse Mgmt); Transfer of Requirement, Availability Check, Copy Controls, Credit mgmt, output mgmt, condition techniques, Third party orders, consignments; Material determination, listing and exclusions; BW reporting or custom reporting; Customer Master, Material Master, Pricing, IDOC, EDI, and ALE; and Analytical, troubleshooting, and end-user support in a post go live environment; and (1 yr exp) in lead IT projects, and Variant configuration with BOM, material variant configuration.
Wage $117,957 to 172,796 per year (benefits incl medical, dental, vision, 401(k), pension, and PTO; See details at rustoleum.com/Benefits).
Apply online at www.rustoleum.com/Careers.
EOE
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-09-15 15:11:57
-
JOB DESCRIPTION
Sr Business Systems Analyst for Rust-Oleum Corporation.
Work at our Vernon Hills IL loc, & may work remotely a portion of each week per co.
policy.
SAP OTC (Order-To-Cash) analysis & development in order management [mgmt], pricing, & logistics.
Take initiative to determine business requirements & translate them into technical specs.
Design, configure and test best-fit solutions.
Participate in all phases of full-lifecycle SAP SD OTC implementations incl.
Make-To-Stock & Make-To-Order scenarios.
Lead IT projects.
Communicates issues to supervisors & team, using effective oral & written communication skills.
Work professionally with int & ext partners.
Follow safety procedures & co.
policies.
Assist staff & users to solve software related problems.
May undergo background checks incl.
drug screen.
Must have Bachelors in Info Systems, Comp Sci, Comp.
Engr, Data Analytics, or rel field, and 5 years relevant IT exp.
Requires skills: (5 yrs exp) in SAP OTC in order mgmt, pricing, and logistics; SAP configuration with demonstrable end results; SD(FI), SD(PP) and SD(MM); Logistics Execution (Shipping Cost, Shipping Document, Transportation Mgmt, Inbound and Outbound Delivery Processing, Picking and interface with warehouse mgmt, packing and goods issue, scheduling, Routing and Route Determination, controlling transportation processing, Bill of Lading, Warehouse Mgmt); Transfer of Requirement, Availability Check, Copy Controls, Credit mgmt, output mgmt, condition techniques, Third party orders, consignments; Material determination, listing and exclusions; BW reporting or custom reporting; Customer Master, Material Master, Pricing, IDOC, EDI, and ALE; and Analytical, troubleshooting, and end-user support in a post go live environment; and (1 yr exp) in lead IT projects, and Variant configuration with BOM, material variant configuration.
Wage $117,957 to 172,796 per year (benefits incl medical, dental, vision, 401(k), pension, and PTO; See details at rustoleum.com/Benefits).
Apply online at www.rustoleum.com/Careers.
EOE
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
#LI-DNIApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-09-15 15:11:54
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 23:12:38
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 23:12:01
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 15:13:24
-
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more.
You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc.
is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors.
This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions.
Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc.
at an important point in its evolution.
You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc.
is focused on providing innovative wood preservation solutions and exceptional service to customers across North America.
Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc.
at Kop-Coat.com.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-09-11 15:12:31
