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We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury.
Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail.
Offering a starting salary of up to £28,000 the role is working onsite.
You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry.
They are a name in their industry and have been trading over 20 years.
Key Accountabilities for the Service Coordinator:
Processing engineer paperwork
Liaising with field engineers when necessary
Managing all service invoicing generated from engineer visits
Maintaining and updating CRM database
Dealing with stock queries, stock management
Checking engineer reports and generating customer invoices
Dealing with calibration paperwork
Filing of all data and carry out all other administration tasks as required
Provide excellent customer service when dealing with customers and engineers
Processing all parts paperwork
Keep records up to date of actions taken
All other administration as necessary
Key competencies for Service Coordinator:
Strong, organised administration skills
Solid customer service skills
Experience of data entry
Good excel skills
Highly organised
Meticulous attention to detail and accurate
Good interpersonal skills
Strong communication skills
Strategic problem solver
Data collection and ordering processes
Adaptable in a changing environment
What's in it for you?
Salary of up to £28,000
Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
25 days holidays + bank holidays
Social events
An established business
Working with a friendly and supportive team
Free onsite parking
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: £26000 - £28000 per annum + benefits
Posted: 2025-03-19 23:35:03
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Job Title: Service Administrator
Location: Basingstoke
Salary: Up to £26,000 per annum
Hours: Full-time, 37.5 hours per week
Industry: Commercial Vehicle Workshop
About the Role:
We are seeking a highly motivated and organised Service Administrator to join our busy and dynamic team in our commercial vehicle workshop based in Basingstoke.
This is an exciting opportunity for someone with strong administrative skills, a keen eye for detail, and a passion for delivering excellent customer service.
You will play a key role in supporting the smooth operation of our workshop by managing service bookings, liaising with customers, and maintaining accurate records.
Key Responsibilities:
- Customer Service: Be the first point of contact for customers, addressing their service needs and queries both via phone and email.
Ensure high levels of customer satisfaction at all times.
- Service Bookings: Coordinate and schedule service appointments, ensuring maximum workshop efficiency.
- Admin Support: Provide essential administrative support to the service team, including creating and updating job cards, maintaining service records, and ensuring paperwork is accurate and up to date.
- Parts and Inventory Management: Assist in the ordering and tracking of parts required for vehicle servicing and repairs.
- Invoicing and Billing: Support the team in generating invoices, processing payments, and maintaining financial records related to services provided.
- Health and Safety Compliance: Ensure all service procedures comply with health and safety standards, maintaining a clean and organised work environment.
- Database Management: Keep records up to date in the service management system, tracking the progress of service jobs, vehicle history, and customer details.
Key Requirements:
- Proven experience in an administrative or customer service role, ideally in a workshop or automotive environment.
- Strong communication and interpersonal skills with the ability to interact professionally with customers and colleagues.
- Excellent organisational skills with the ability to manage multiple tasks and priorities.
- High attention to detail and accuracy in record-keeping and documentation.
- Proficient in using office software (Microsoft Office Suite, etc.) and service management systems.
- Ability to work effectively under pressure and in a fast-paced environment.
- A proactive approach and a positive attitude toward problem-solving.
Benefits:
- Competitive salary of up to £26,000 per annum.
- 37.5 hours per week with regular working hours.
- Opportunity to work in a friendly and supportive team environment.
- Development and career progression opportunities.
- Employee benefits and discounts.
How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you.
Please apply with your CV or call Dudley on 07485 390 942
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
DP ....Read more...
Type: Permanent Location: Basingstoke,England
Start: 18/03/2025
Salary / Rate: £24500 - £26000 per annum
Posted: 2025-03-18 16:57:05
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Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips.
Our love of exploration and technical expertise help us to provide our clients with invaluable insights.
We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently.
But we're always looking for new talent to take the next step with us.
For bright minds who enjoy meaningful work and want to push our pioneering spirit further.
For individuals who can take the initiative but work well within a team.
The role
As a QHSSE Marine Superintendent you will be responsible for driving QHSSE processes: auditing, incident investigations and IMS improvements.
You will support and advise the Global Fleet QHSSE Manager, DPA/CSO.
Global Fleet QHSSE Advisor, Marine Assurance Officers, Fleet Safety Coaches in day to day operations.
You will be deputise the Fleet Services Global Fleet QHSSE Lead and Global Fleet Compliance Lead when necessary.
The job involves conducting internal ISM/ISPS/MLC/ISO audits and inspections for assigned vessels, as well as navigational audits.
You will prepare vessels for external ISM/ISPS/MLC/ISO audits and assist the Vessel Teams in developing corrective and preventive actions and root cause analysis from internal and external audits and incident investigations.
You will lead level 2 and higher incident investigations and assist in level 1 investigations where required.
Additionally, you will prepare review meetings and present incident investigations for senior management, prepare lessons learned and preventive actions from incidents and NCRs, and share these across the fleet.
Onboard training for crews on IMS procedures is also part of the role.
You will maintain the Integrated Management System (IMS) updates with consistent improvements to produce quality, accuracy, adequate, and efficient procedures, and provide and develop constructive new ideas.
Advising vessel teams on compliance with upcoming rules and regulations is also required.
Communication with FS departments, Fugro business lines, and contractors will be directed by the Global Fleet QHSSE Manager.
In terms of OH&S management, you are responsible for carrying out work as per IMS procedures, reporting all HSSE incidents, and actively participating in all engagements as requested by the employer.
Project management responsibilities include defining projects, building comprehensive work plans, executing and closing projects, and ensuring the coordination and delivery of key project milestones on time and within budget and scope.
You will measure project performance using appropriate tools and techniques.
Who we're looking for:
The candidate needs to have a Bachelor higher technical education i.e.
Naval Architect, Naval Engineer or Maritime Education and experience as a certified vessel Officer They need to be advanced in Internal Auditing and Marine Incident Investigations.
They need to have Working experience in the maritime industry with sailing experience or onshore work experience with the vessel owner/operator in vessel QHSSE and/or Operations supervisory position
What we offer:
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds.
We also offer great opportunities to stretch and develop yourself.
By giving you the freedom to grow faster, we think you'll be able to do what you do best, better.
Which should help us to find fresh ways to get to know the earth better.
We encourage you to be yourself at Fugro.
So bring your energy and enthusiasm, your keen eye and can-do attitude.
But bring your questions and opinions too.
Because to be the world's leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Extensive career & training opportunities both nationally and internationally.
Competitive salary accompanied by an attractive package including contributory pension scheme
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies.
(amend as required)
Option to lease an electric car.
Add any other local benefits
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower.
Their variety of viewpoints, experiences, knowledge and talents give us collective strength.
Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not.
Everybody is to be well-supported and treated fairly.
And everyone must be valued and have their voice heard.
Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro's purpose ‘together create a safe and liveable world' - and to each other.
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies.
Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...
Type: Permanent Location: Aberdeen, Scotland
Posted: 2025-03-13 12:34:44
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 22:39:32
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Resolution Specialist provides exceptional service to customers and sales representatives as it relates to expediting problems or issues and solving them in a quick manner.
This position also handles the special colors for U.S.
Customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all complaints are accurately recorded in the appropriate systems while following ISO and SOX required procedures.
Utilize SAP to enter complaint information and supporting data, invoice and release credits, and update the status of complaints upon investigation completion.
Complete initial complaint follow-up and attain missing data from Customer Service Representative (CSR) or Sales Representative Investigate complaints and service issues (i.e.
incorrect invoices, freight charges, incorrect material or quantity, pricing and allowances) directly or by delegating to internal resources (shipping, pricing, technical, or quality) as appropriate.
Follow-up with internal employees as needed to resolve complaints within targeted timeline.
Obtain necessary approvals for returns and credits and process credits and debits in conjunction with Finance.
Obtain and continuously enhance a broad knowledge of product lines, delivery time and similar data as required relating to the business units being served.
Develop and maintain effective working relationships with team members, managers, and personnel in internal/external departments whose functions directly affect the service level to our customers.
Possess a thorough understanding of all interfacing departments (credit, distribution, inventory control, etc.) Calculate claims submitted for customer specials and obtain approval for credits.
Order supplies and maintain the filing system for backorders, pick slips, credits, etc.
Complete monthly reports
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT:
Minimum 2 years of customer service experience, preferably in a high-volume call center environment SAP experience preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficient in Excel and Microsoft Word Strong organizational and planning skills Ability to solve problems Excellent phone skills Proactive in identifying areas for process improvement High degree of flexibility and the ability to multitask Excellent written and verbal communication skills with the ability to read, write, and communicate fluently in English Strong analytical abilities to be able to recognize errors, evaluate trends, and anticipate difficulties.
Must be deadline oriented with the ability to remain calm and composed during stressful situations
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
ADDITIONAL INFORMATION: This job is 100% remote.
The ideal candidate will be available during regular working hours between 8 am and 5:30 pm.
Must have sufficient 'home office' standards including but not limited to confidential workspace, high speed internet, etc.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $48,426 and $60,532 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:53
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:19
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-08 06:07:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:52
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI.
This includes managing payables, customer billings & receivables, field resource & customer communication.
This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel.
This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment.
Prior experience with billing, A/R, A/P functions required.
Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:45
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Director of Business Development - Financial is responsible for delivering measurable results through business development initiatives that meet each regional market needs globally as well as long-term company goals for Tremco Construction Products Group (CPG).
This will be accomplished through a focus on strategy development and financial analysis for expansion into existing markets or technologies, exploration of new markets or emerging technologies, account identification and development related to mergers and acquisitions, ownership of key accounts, strategic alliances.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform financial analysis and modeling on acquisition targets, including but not limited to the following: Collaborate with key stakeholders at the target company on financial history requirements.
Collect, understand and interpret historical data, assemble proformas including five-year outlook on profit and loss, balance sheet and working capital using RPM standard methods and templates.
Collaborate with the business for inputs on growth strategy, synergies and dyssynergies, perform key financial analysis to identify and address gaps, obstacles, and opportunities to align with target internal rates of return.
Collaborate with RPM on assumptions and scenario modeling as deals evolve.
Assist with financial due diligence upon acquisition closure as required.
Perform financial analysis and modeling on strategic alliance opportunities, including 'Make vs Buy' decisions, additional impacts, etc.
Assist with the HercuTech acquisition integration as required.
Develop proposals and assessments as needed.
When acting as the primary point of contact for assigned projects, geographies, or accounts include additional requirements such as initial drafts of Candidate Summary and Strategy Document.
Perform vetting and development of target accounts, companies, products, or technologies.
Conduct comprehensive market or technology studies and evaluations to demonstrate a viable connection to strategy and define a path to execution or recommendation not to proceed.
Evaluation may include voice-of-customer, lab evaluations, hands-on or other types of research.
Ensure communication of new market/technology plans, strategic alliance efforts and innovation contribution throughout the organization using Salesforce.com or other tools.
Collaborate with key functional areas within the division such as product management, R&D, operations, marketing, and sales.
Leverage tools to support overall synergy and viability including but not limited to Salesforce.com, Strategy Mapping, RPM Templates, Financial Modeling and Business Vetting.
Identify and leverage opportunities to engage with other Tremco divisions and RPM sister companies.
Develop and maintain a network of industry contacts to improve divisional market position, create ability to influence building code or key industry organizations, align with strategic partners and investigate options and alternatives.
Meet the established and assigned financial commitments and deliverables.
Actively participate in departmental meetings, KPI development and reporting, divisional KPI report outs, etc.
Travel as needed and as required for regional areas of responsibility.
EDUCATION REQUIREMENT:
Bachelor's Degree in Finance, Economics, Business, Commercial Construction or similar required.
Masters' degree in business or related field preferred.
EXPERIENCE REQUIREMENT: Minimum 7 years of commercial construction experience Previous experience in business development, M&As or other professional role that participates in business development activities such as increasing profitability by building strategic partnerships, making strategic business decisions, or increasing growth in terms of business expansion
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Demonstrated success in developing and implementing strategic business plans, product, or program development, identifying, and developing strategic partnerships and evaluation of new markets and technologies.
Modest technical capability regarding applications and technology is required.Experience envisioning and building innovative strategies and plans.
Ability to create and manage financial modeling documents and reports.
Excellent collaboration skills and ability to influence and/or lead large cross-functional teams.
High level of initiative Excellent interpersonal, writing, and presentation skills.
Strong problem-solving skills.
Able to quickly identify relevant details while working with voluminous data, new technologies, or companies.
Ability to travel is required (50-60% travel both domestic and international) Bilingual ability is preferred.
Desire to execute units of CEU annually is a requirement.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for this position is based on employee qualifications, business needs, and other conditions permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tempe, Arizona
Posted: 2025-03-05 22:07:40
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An opportunity has arisen for an experienced Legal Administrator to join a dedicated Court of Protection team within a well-established and highly regarded law firm.
Court of Protection experience isnt essential!
Known for its client-focused approach and supportive working culture, the firm has a long-standing reputation for providing exceptional legal services while fostering an environment where staff feel valued, connected, and part of a collective purpose.
The firm prides itself on delivering compassionate, high-quality support to vulnerable clients, with a team that works collaboratively to ensure every individual receives the care and attention they deserve.
They believe in balancing professionalism with warmth, creating a workplace where people genuinely enjoy coming to work.
About the role:
Working closely with Case Workers and Solicitors, and reporting to a Senior Associate, the successful candidate will play an essential role in supporting the team to manage the affairs of clients under the Court of Protection.
This position is ideal for someone with experience in a solicitors' practice who is looking to contribute to meaningful work while growing within a supportive team.
Key responsibilities include:
- Processing invoice payments
- Attending client visits alongside team members
- Handling telephone calls and client enquiries with empathy and efficiency
- Organising client documents and belongings
- Arranging meetings and managing diaries
- Handling incoming and outgoing post, including scanning, filing, and hand-delivering when needed
- Copying, filing, and routine data entry tasks
- Providing administrative support to Case Workers and Solicitors on client files
What this firm are looking for:
- Experience in a similar role within a solicitors' practice
- Proficiency with scanning and good IT skills
- A flexible, team-oriented approach
- A caring yet professional attitude, with a commitment to delivering a high standard of client service
Why join the firm?
The firm truly values its people, and this is reflected in the way they work.
Team members are actively involved in decision-making, and regular social events help maintain a friendly, inclusive atmosphere.
The firm understands that a happy, well-supported team delivers the best outcomes for clients, and they go the extra mile to ensure their employees feel appreciated.
Benefits include:
- 25 days holiday
- Hybrid working
- Private health care
- Subsidised gym membership
- Life insurance
- Contributory pension
- Attendance bonus scheme
- Annual bonus based on firm performance
- Regular social events
If you're looking to join a firm where your contribution is genuinely valued and you want to be part of a team that makes a real difference to client's lives, this could be the perfect opportunity for you.
Please get in touch with Justine for an informal chat on 0161 914 7357 or please email your CV to j.forshaw@clayton-legal.co.uk ....Read more...
Type: Permanent Location: Salford,England
Start: 05/03/2025
Salary / Rate: £23000 - £25000 per annum
Posted: 2025-03-05 08:55:08
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Network Field Engineer - Cisco, SD-Wan, Voice, Telephony, Wireless
£42k Package - £28-32k Basic + Fully Expensed Car + O/call + O/time
Location:- South West London
Applicants MUST have a driving licence.
Cisco, CCNA certified, IP, SD-Wan, Datacentre, Voice, Ekahau, Telephony, Security, Firewalls, Meraki, Wireless, Horizon, Customer sites, Installation, Configuration.
An experienced Network Voice/Data/Telephony Field Engineer is required by this leading provider of networking and telecoms services.
The role of the Field Engineer will encompass the on-site installation of customer solutions, both typically at customer premises and data centre locations across Nottingham and surrounding counties.
Your day will consist of assisting with the installation, configuration and troubleshooting of core networking equipment at various locations across Nottingham and surrounding counties, whilst providing out-of-hours and on call assistance to customers and where appropriate on-site support and replacement of hardware.
Day to day responsibilities include:-
On-site installation of customer solutions both at a customer premises and in Data Centre locations across Nottingham and Surrounding counties.
Co-op diagnostics from remote customer sites to assist with resolving complex faults
Assist with the installation, configuration and troubleshooting of core networking equipment at Data Centre locations
Provide Out of Hours on-call (1 in 4) assistance to customers, and where appropriate, provide on-site support and replacement of hardware
Maintain accurate records of the equipment, including its configurations, in an asset database, performing regular reviews and audits of the existing records
Perform technical support and collate further information where required to pass onto Senior Stakeholders.
Managing work schedules to SLA working alongside other teams to exceed the customer expectations.
Skills Requirement:
, Configuration and deployment/Installation of Cisco, SD-Wan and Telephony.
, You'll have previous experience of technical support for Cisco, Horizon, Polycom or Yealink devices.
, You'll have previous experience knowledge of Cisco Meraki deployment or Ekahau
, Installation of Cisco CPE
, You will be an excellent team player with a proactive mind set, with a passion for working together as a team to achieve goals.
, You will thrive in an environment where you are trusted to be work smart and work hard without micromanagement.
, You will have hands-on experience of implementation and support of various software and hardware peripherals, such as UCasS, router, switches and firewalls to name a few.
, You'll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in providing a first-class customer experience at all times.
, You'll have a passion for delivering a customer experience that exceeds expectations.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...
Type: Permanent Location: South West London, England
Salary / Rate: £28000 - £32000 per annum + + Car + 10% Bonus + On call + Overtime
Posted: 2025-03-04 18:42:42
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Service Care Solutions is looking for a dedicated and empathetic Victim Liaison Officer to join our team in central London.
In this vital role, you will be responsible for supporting victims of crime, helping them navigate the criminal justice system, and ensuring their voices are heard.
You will work closely with law enforcement, social services, and other stakeholders to provide vital information, emotional support, and practical guidance to victims and their families.
The role is 37 hours a week, paying £26.45 an hour.
Key Responsibilities:
Serve as the primary point of contact for victims, providing clear information about the legal process and their rights.
Offer emotional and practical support tailored to the needs of each victim.
Coordinate with law enforcement, legal teams, and community services to ensure victims receive appropriate assistance.
Keep victims updated on the progress of cases, including court dates, outcomes, and any relevant developments.
Advocate for victims' rights and ensure they are treated with dignity and respect throughout the justice process.
Maintain detailed records and ensure strict confidentiality and data protection compliance.
Key Requirements:
Previous experience in a support, advocacy, or liaison role, ideally within the criminal justice or social services sectors.
Excellent communication skills, with the ability to explain complex processes clearly and sensitively.
Strong organizational skills and the ability to manage a caseload of clients with varying needs.
Empathy and emotional resilience, with a deep commitment to supporting victims of crime.
Knowledge of victim rights and the criminal justice system is desirable.
Proficiency in using case management systems and maintaining accurate records.
What We Offer:
A competitive hourly rate of £26.45.
The opportunity to make a real difference in the lives of victims of crime.
Ongoing training and professional development.
A supportive and collaborative working environment based in the heart of London.
How to Apply: If you are passionate about supporting victims and believe you have the skills and experience required for this role, we would love to hear from you.
Please submit your CV to mark.white@servicecare.org.uk We also offer a £250 referral bonus if you know someone who might be interested! ....Read more...
Type: Contract Location: City of London, England
Salary / Rate: Up to £26.45 per annum
Posted: 2025-03-04 12:10:28
-
An opportunity has arisen for an experienced Administrative Assistant to join a dedicated Court of Protection team within a well-established and highly regarded law firm.
Court of Protection experience isnt essential!
Known for its client-focused approach and supportive working culture, the firm has a long-standing reputation for providing exceptional legal services while fostering an environment where staff feel valued, connected, and part of a collective purpose.
The firm prides itself on delivering compassionate, high-quality support to vulnerable clients, with a team that works collaboratively to ensure every individual receives the care and attention they deserve.
They believe in balancing professionalism with warmth, creating a workplace where people genuinely enjoy coming to work.
About the role:
Working closely with Case Workers and Solicitors, and reporting to a Senior Associate, the successful candidate will play an essential role in supporting the team to manage the affairs of clients under the Court of Protection.
This position is ideal for someone with experience in a solicitors' practice who is looking to contribute to meaningful work while growing within a supportive team.
Key responsibilities include:
- Processing invoice payments
- Attending client visits alongside team members
- Handling telephone calls and client enquiries with empathy and efficiency
- Organising client documents and belongings
- Arranging meetings and managing diaries
- Handling incoming and outgoing post, including scanning, filing, and hand-delivering when needed
- Copying, filing, and routine data entry tasks
- Providing administrative support to Case Workers and Solicitors on client files
What this firm are looking for:
- Experience in a similar role within a solicitors' practice
- Proficiency with scanning and good IT skills
- A flexible, team-oriented approach
- A caring yet professional attitude, with a commitment to delivering a high standard of client service
Why join the firm?
The firm truly values its people, and this is reflected in the way they work.
Team members are actively involved in decision-making, and regular social events help maintain a friendly, inclusive atmosphere.
The firm understands that a happy, well-supported team delivers the best outcomes for clients, and they go the extra mile to ensure their employees feel appreciated.
Benefits include:
- 25 days holiday
- Hybrid working
- Private health care
- Subsidised gym membership
- Life insurance
- Contributory pension
- Attendance bonus scheme
- Annual bonus based on firm performance
- Regular social events
If you're looking to join a firm where your contribution is genuinely valued and you want to be part of a team that makes a real difference to client's lives, this could be the perfect opportunity for you.
Please get in touch with Justine for an informal chat on 0161 914 7357 or please email your CV to j.forshaw@clayton-legal.co.uk ....Read more...
Type: Permanent Location: Salford,England
Start: 04/03/2025
Salary / Rate: £23000 - £25000 per annum
Posted: 2025-03-04 10:21:10
