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Are you looking for a company that will encourage you to grow and improve?About the companyA rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team.
The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative ,Responsibilities
1-2 years of User Desktop Support experience - i.e.
solid desktop support skills.This needs to be either with an MSP or a candidate which has had sole responsibility of the IT department of a small company i.e.
full end to end administration experience.
Core technology experience:
Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues.Microsoft Office - resolving customer issues on all versions.Server administration (e.g.
Active Directory, group policy, logon problems including remote logon issues).Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g.
mailbox limits, mailbox sharing, file and folder permissions.Smartphone email support (e.g.
mailbox setup and synchronisation issues).A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user.Fluent in spoken and written English - required for telephone helpdesk calls and customer correspondence.
Essential Skills
At least 1- 2 year exp in support role Previous exp in MSPAD/O365/M/S
Benefits:
Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus.Bi-annual performance review with management to focus career progression.Pension.Remuneration of all work expenses.Microsoft training plan - study material, study leave and exam costs provided.
Bonus of £500 for every exam passed towards certification.Regular opportunities for overtime.Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service.Other: Cycle to work scheme, Christmas & Summer Events + other social outings through the year.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: Brentford, England
Start: 07/10/2025
Posted: 2025-10-13 13:27:23
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Company & Client Overview
Worked with Amy.Kindleworth is a startup law firm.Clients are predominantly other law firms (legal sector focus).MSP offering HR recruitment services.Risk and compliance departments involved.External IT functions provided as first-line support for law firm clients.First-line support function is now strong and well-established.Kindleworth Tech: actively placing candidates in tech roles.
Key Placements & Talent
Kasper:
Successfully placed.Now doing 2nd line support.Highly personable and professional.Able to communicate with all levels, from junior staff to partners.Experience in law firms—handled tough environments and difficult people.Client-facing, confident, and adaptable.Has strong baseline IT support skills.Underwent client visits (daunting but managed well).High-calibre candidate, similar to "Teddy" (came from the NHS).Shows signs of long-term potential and development.
Junior Roles:
More frequent hiring—typically every 4-5 months.Usually comes through Bo (Director) via his network.Junior candidates support client-facing roles at law firms.Should be comfortable assisting partners, handling calls, and being presentable on-site."Superstar" juniors still considered even if no roles are open.Looking for strong communicators who can become great client-facing tech support staff.
Role Details
Job Type: Full-timeWorking Hours: 9:30 AM - 5:30 PMLocation: Hybrid (2 days working from home)Salary: £30,000 - £32,000Team:
Chris Hill - Head Lead (conducts first-stage interviews)Danny - Team Lead (also part of interview process)Bo - DirectorStacey, Nick - More on the suppression/technical sideConor Riley - New hire, working directly with a specific team
Interview Process:
Full-stage interview processChris & Danny handle first stageShortlist: 3 candidates (with at least 2 "superstars")
Role Signed Off?: Yes - multiple hires expected from this.
Benefits & Extras
PMI scheme included25 days holiday (plus Boxing Day off)Travel opportunities (e.g.
Paris, New York)On-site presence is very helpful/preferredCollaborative IT teamExternal client focusJob description to follow
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Type: Permanent Location: City of London, England
Start: 17/09/2025
Salary / Rate: Up to £35000.00 per annum
Posted: 2025-09-25 17:25:02
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IT Support Analyst Location: BarbicanSalary: £30,000 - £35,000 DOEAre you an IT Support Analyst looking for your next opportunity?About the companyA leading Managed Services Provider and Business Management Consultant within the legal sector are looking for a proactive, inquisitive and knowledgeable individual to join their team as a Support Analyst.
The ideal candidate will have great communication skills, a couple months experience and the desire to learn and grow.Responsibilities
Provide on-site and remote assistance for clientsProvide day to day IT troubleshooting and proactive adviceComplete all regular scheduled visits and tasks, per the applicable Service Level AgreementsAssist in the deployment, monitoring, maintenance, development, upgrade, and support of IT systemsSupport the technical leads in all new application and cloud hosted projects, as well as the migration of existing client infrastructure onto the company's platform
Candidate Requirements One to two years' experience gained within a previous support role, and, you will have proven experience in supporting Microsoft 365 applications and technologies.You will have ideally worked within a client facing capacity within a professional services firm and will understand the challenges associated with such environments and with people who sell their time.The ability to manage your own workload and time highly efficiently to manage various day-to-day responsibilities whilst also supporting the Head of IT and technical leads within the team.Essential Skills and personal qualities
Microsoft Windows Operating SystemsMicrosoft 365 Suite - Exchange Online, Outlook, Word, Teams, OneDrive, SharePoint etc.Mobile Device Management (Intune)Configuration of hardware and the deployment of equipmentBasic networking and communications (LAN/WAN)
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: 17/09/2025
Posted: 2025-09-25 17:24:56
