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IT Security Operations Engineer - London (4 days onsite / 1 day WFH)
Up to £600 p/d (outside IR35)
A leading construction engineering business is seeking an SecOps Engineer to their team.
They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey.
This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you'll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business's security composure.
Responsibilities:
Provide expertise on application, network and infrastructure security
Monitor security solutions including SIEM, threat detection and data security, endpoint protection, network analytics for alerts
Provide documentation for technical standards to meet corporate security policies/industry best practice
Perform security reviews, identify gaps in security architecture and apply appropriate remediation
Ensure appropriate technical measures are in place to comply with regulations/legislations
Conduct vulnerability scanning, analysis and remediation
Patch management
Identify root cause of security issues and design appropriate solutions
Required Experience:
Prior experience working within the security industry, with a strong background in M365 infrastructure.
Experience of working with SIEM tools
Exposure to email security tools (Sophos, O365 etc)
Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS)
Experience with vulnerability scanning and management (Insight VM)
Experience with Endpoint Security
Exposure to Cloud technologies (AWS, Azure etc.)
Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc)
....Read more...
Type: Contract Location: London, England
Start: ASAP
Salary / Rate: £500 - £600 per day + outside IR35
Posted: 2026-03-12 10:06:52
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Cloud Presales Solution Consultant
Public / Private Cloud
Remote based
Paying up to 80k + 10% bonus
A high‑performing Managed Services Provider with a strong reputation for delivering enterprise‑grade cloud, infrastructure, and managed service solutions are seeking a commercially focused Public and Private Cloud Presales Solution Architect to shape compelling, scalable solutions across Azure, AWS, and VMware‑based private cloud platforms.
This is a customerȁ1;facing role at the centre of our sales and solution strategy, where you will work closely with clients and internal teams to design robust, commercially aligned cloud and managed service offerings.
Key Responsibilities:
Leading the technical presales process for cloud, infrastructure, and managed service opportunities
Designing end‑to‑end solutions across Azure, AWS, and VMware private cloud, including hybrid architectures
Developing high‑quality proposals, high‑level designs, and customer‑ready presentations
Supporting bids, tenders, and framework submissions with clear, outcome‑driven solution designs
Engaging with customers to understand business challenges and articulate the value of our services
Ensuring solutions are commercially viable, deliverable, and aligned with industry best practice
Experience required:
Strong presales experience within an MSP or Cloud Services Provider
Deep technical understanding of either Azure (including AVD/VDI), AWS, M365 and VMware
Ability to design hybrid cloud architectures and managed service offerings
Broad knowledge across storage, data, applications, licensing, and productivity platforms
Excellent communication skills, with the ability to simplify complexity for senior stakeholders
Commercial awareness and the ability to balance customer needs with business objectives
Confidence presenting to customers and influencing decision‑makers
Relevant cloud or VMware certifications are highly advantageous
Must be eligible for SC Clearance.
Paying up to £80k + 10% bonus.
Remote based.
....Read more...
Type: Permanent Location: Leicester, England
Salary / Rate: £75000 - £80000 per annum + + 10% bonus
Posted: 2026-03-11 17:14:24
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SecOps Engineer - Central London
Up to £75,000 PA
Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis.
This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security.
You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture.
Responsibilities:
Monitor security tools including SIEM (QRadar) and respond to threat detection alerts
Triage, analyse and prioritise security (via ServiceNow)
Investigate root causes of security issues and design effective remediation solutions
Oversee Patch Management
Conduct vulnerability scans with Qualys, analyse results and prioritise remediation
Document SecOps processes and create knowledge base articles in line with best practices
Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.)
Collaborate with external SOC teams
Prepare post-incident reports and root cause analyses
Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne
Schedule and assess vulnerability scans on critical infrastructure
Maintain patching compliance for OS, Microsoft Office and third-party applications
Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes
Produce weekly security operations reports
Manage Cisco Umbrella web filtering and SSL inspection policies
Requirements:
Previous hands-on experience in SecOps or Incident Response
Recognised Security certifications such as Security+, CEH, or Microsoft security certifications
Strong knowledge of Microsoft Windows OS security and hardening
Working PowerShell scripting ability for automation tasks
Solid understanding of cloud-native security across M365, Azure and AWS
Experience with enterprise IT infrastructure
Any experience with the following will be highly favoured:
Strong experience with Qualys
Exposure to Varonis
Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation)
Experience working with ServiceNow
Initially 4 days per week onsite, dropping to 3 once passed probation (this is not negotiable).
....Read more...
Type: Permanent Location: London, England
Salary / Rate: £65000 - £75000 per annum
Posted: 2026-03-11 16:38:41
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Service Desk Engineer - Crewe
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Deks Engineer to join them on a permanent basis.
This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems.
The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users.
As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
....Read more...
Type: Permanent Location: Crewe, England
Start: ASAP
Salary / Rate: Up to £40000 per annum
Posted: 2026-03-11 11:09:54
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Information Security Manager
£70,000 - £80,000 PA
London - hybrid working
A well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis.
You'll be joining at a key time as the organisation expands its technical capability, with ambitious growth plans and multiple mergers and acquisitions planned.
The Information Security Manager will own the organisation's information security and data governance frameworks, ensuring data is secure, accurate and compliant across its full lifecycle.
The role will maintain ISO27001 documentation and controls, support ongoing audit readiness and enforce robust governance policies for data quality, access and usage.
Responsibilities:
, Maintain ISO27001 documentation, controls and audit readiness (ISMS)
, Own and improve the data governance framework (policies, standards, procedures)
, Oversee the full data lifecycle from source to end client, ensuring integrity and compliance
, Ensure GDPR and wider regulatory compliance (including NIS2)
, Own data governance tools such as Microsoft Purview and Varonis (or similar)
, Identify and manage data operational and regulatory risks
, Collaborate across IT, Legal, HR, Operations, Onboarding/Bidding and Compliance
, Process DSARs, SAQs and PQQs
, Develop reporting/metrics and provide progress updates to senior stakeholders
, Deliver cyber security and data governance awareness training
Requirements:
, Strong experience maintaining ISO27001 controls, documentation and audit readiness
, Strong background in information security and data governance
, Deep understanding of GDPR and data protection requirements
, Experience with Microsoft Purview and Varonis (or similar)
, Strong stakeholder management and communication skills
, Power BI and ServiceNow familiarity (desirable)
, Certifications such as CISSP/CISM/CIPP-E (highly advantageous)
Based in Central London, with 4 days per week onsite initially, dropping to 3 once probation is passed. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £70000 - £80000 per annum
Posted: 2026-03-11 11:08:34
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Product OwnerLondon (hybrid)£45,000 - £50,000 plus excellent benefits
We are working with a leading public facing organisation that operates a large-scale customer experience platform used across multiple passenger transport services in the UK.
They are looking for a Product Owner to join their growing digital team and take ownership of their marketing websites and content management systems.
As Product Owner, you will be responsible for managing and improving the organisation's websites through their CMS platform.
You will prioritise updates and enhancements, support stakeholders with website improvements and ensure content is delivered consistently and efficiently across the platform.
This role is slightly different to a traditional Product Owner position, as it has a strong CMS focus.
You will act as the bridge between internal stakeholders, clients and technical teams, helping deliver website improvements, troubleshooting issues and ensuring the CMS environment is running effectively.
Key Responsibilities
, Own and manage the organisation's marketing websites built using Drupal and Site Studio
, Prioritise and manage website improvements and new features based on business needs
, Work closely with marketing, UX, development and delivery teams to deliver high-quality digital experiences
, Oversee how website content is created, edited and published through the CMS
, Troubleshoot issues, implement quick fixes and support ongoing website improvements
, Manage workflows, permissions and processes for website updates
, Use analytics, SEO insights and user behaviour data to drive continuous improvements
, Support internal teams and clients with CMS best practices and training where required
Experience required:
, Experience working as a Product Owner, Digital Product Manager, or similar role within a CMS-driven environment
, Strong knowledge of content management systems (experience with Drupal is highly desirable)
, Understanding of UX principles, SEO and website performance optimisation
, Ability to manage stakeholders and work collaboratively with technical and non-technical teams
, Experience prioritising backlogs and working within Agile environments
, Strong problem-solving skills and ability to work in a fast-paced environment
Up to £50,000 PA plus excellent benefits. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £45000 - £50000 per annum + plus excellent benefits
Posted: 2026-03-10 12:00:22
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IT Applications Manager - Central London
£650 - £700 p/d (outside IR35) - 3 month initial term
Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis.
This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise.
This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team.
The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc.
Responsibilities:
, Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support
, Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy
, Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services
, Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability
, Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management
, Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring
, Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities
, Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity
, Establish governance frameworks, standards and best practices for application development and management
, Ensure security, scalability and enterprise alignment for all applications and digital workflows
, Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency
Requirements:
, Strong experience with low-code/no-code platforms
, Proven ability to lead and deliver change management initiatives across business systems
, Experience in application standardisation and rationalisation across business units
, Leadership experience managing cross-functional teams and vendor relationships
, Skilled in business process mapping, workflow automation and data modelling
, Familiarity with enterprise integrations and APIs
, Strong understanding of IT governance, compliance and security principles
, Ideally ITIL certified with experience in ITIL change management
, Experience in user enablement, training and digital adoption
....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 months
Salary / Rate: £650 - £700 per day + outside IR35
Posted: 2026-03-09 15:15:23
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Microsoft Data Solution Architect
Remote based.
Paying up to 80k basic + 20-30k commission
A leading Microsoft Consultancy is looking for a Data & AI Presales Solution Architect to join the business on a permanent basis.
This is a key role within their growing Data & AI practice, supporting customers on their cloud transformation journeys and shaping innovative solutions across the Microsoft ecosystem.
You'll work closely with clients, sales teams and technical specialists to design compelling Data & AI architectures that showcase the value of Azure, analytics, and modern data platforms.
Key responsibilities:
Leading presales engagements across Data & AI, translating business challenges into well‑defined Microsoft‑led solutions.
Designing high‑level architectures across Azure Data Services, AI/ML, analytics, and modern data platforms.
Supporting bids, proposals, and customer workshops, ensuring solutions are commercially viable and technically robust.
Working alongside sales teams to qualify opportunities, shape customer roadmaps, and articulate the value of Microsoft Data & AI.
Presenting complex technical concepts in a clear, engaging way to both technical and non‑technical stakeholders.
Staying aligned with Microsoft's roadmap, partner programmes, and emerging technologies to strengthen solution offerings.
Experience required:
Strong experience in a presales, solution architecture or customer‑facing technical role within the Microsoft ecosystem.
Deep understanding of Azure Data Services, including Data Factory, Synapse, Databricks, Data Lake, Microsoft Fabric and related analytics tools.
Knowledge of AI and machine learning capabilities within Azure, such as Cognitive Services and Azure OpenAI.
Ability to run discovery sessions, shape solution designs, and contribute to proposals and RFP responses.
Excellent communication skills with the confidence to engage at C‑suite and senior stakeholder level.
A consultative mindset with the ability to balance technical depth with commercial awareness.
Must be eligible for SC Clearance
Remote based.
Paying up to 80k basic + 20-30k commission ....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £70000 - £80000 per annum + + 20-30k OTE
Posted: 2026-03-05 10:36:18
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Software Support Analyst - Southampton (hybrid working)
Up to £41k
Our client is a leading software provider specialising in innovative solutions for business and finance processes.
They are seeking a Software Support Analyst to join their team on a permanent basis.
This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations.
In this role, you will provide support across 1st-3rd line tickets/issues, ensuring timely and effective resolution.
You will also play a key role in implementing software changes and fixes into both hosted and customer environments.
The company is very customer-focused and delivering excellent service and client satisfaction is a top priority.
Key Responsibilities:
, Provide 1st-3rd line support to clients, troubleshooting and resolving a variety of technical issues
, Assist in the implementation of software changes and updates in hosted and client environments
, Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction
, Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations
Requirements:
, A strong analytical thinker who thrives on solving complex problems
, Previous experience as a Support Analyst, able to hit the ground running
, Strong SQL skills and a solid general helpdesk/support background
, Experience with financial or business systems is highly beneficial
, Technically adept, able to troubleshoot complex issues beyond basic support
, Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure
, Any bespoke software support experience would be an advantage
Competitive salary up to £41,000 plus many other attractive benefits.
Ability to WFH 3-4 days per week once passed probation. ....Read more...
Type: Permanent Location: Southampton, England
Start: ASAP
Salary / Rate: £35000 - £41000 per annum
Posted: 2026-03-04 12:57:50
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Senior Infrastructure Engineer
Central London
£550 - £650 p/d - outside IR35
3 month initial term
A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects.
This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites.
You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses.
Key Responsibilities:
, Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions
, Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate)u
, Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM)
, Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations
, Collaborate with managed service providers and internal teams to maintain high availability, security and compliance
, Support business continuity through proactive monitoring, incident management and disaster recovery planning
, Mentor and provide technical guidance to team members and act as an escalation point for complex issues
Essential Skills & Experience:
, Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments
, Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred
, Active Directory and identity management, including multi-forest consolidations
, Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates)
, Experience with enterprise applications (ERP, CRM) and M&A IT integration projects
, Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001)
, Ideally have previous M&A IT integration experience and rapid site deployment.
, Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration.
....Read more...
Type: Contract Location: London, England
Start: ASAP
Duration: 3 months
Salary / Rate: £550 - £650 per day + outside IR35
Posted: 2026-03-03 13:03:05
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Senior Network Infrastructure Engineer
Location: Remote (UK‑based) Industry: Leading Managed Services Provider Type: Fixed Term Contract (12 months)
A leading Managed Services Provider is seeking a Senior Network Infrastructure Engineer to join their Core Networking team on a remote‑based 12‑month fixed term contract.
This internal, non-client facing role sits at the heart of their core network operations, supporting major infrastructure projects and ensuring the stability and performance of a large‑scale, business‑critical environment.
You'll be responsible for supporting, maintaining, and evolving the organisation's core network estate.
The position blends significant project delivery with BAU responsibilities, offering the chance to work on complex migrations, data centre consolidation, and ongoing optimisation of a high‑availability network.
Key Responsibilities
Lead and deliver network infrastructure projects, including data centre consolidation and migration activities.
Design, configure, and deploy switches and other core networking equipment.
Support and maintain MPLS environments, with strong focus on Layer 3 VPNs.
Troubleshoot and optimise BGP, VXLAN, and other advanced routing technologies.
Carry out BAU tasks such as firmware upgrades, patching, and general network maintenance.
Provide expert support across the core network to ensure resilience and high performance.
Work with Cisco ASA and Fortinet firewalls to maintain secure network operations.
About You
Strong hands‑on experience with MPLS, particularly Layer 3 VPNs.
Solid understanding of BGP, VXLAN, and large‑scale routing environments.
Proven experience designing and deploying network infrastructure.
Confident leading technical projects and delivering complex network changes.
Skilled in troubleshooting and configuration across multi‑vendor environments.
Experience with Cisco ASA and Fortinet firewalls.
Comfortable balancing project delivery with BAU operational tasks.
Remote based.
Must be eligible for SC Clearance.
Paying up to £52,000.
Please note this is a 12 month fixed term contract.
....Read more...
Type: Permanent Location: Leicester, England
Start: ASAP
Duration: 12 months
Salary / Rate: £45000 - £52000 per annum
Posted: 2026-03-02 16:36:15
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Technical Support Shift Leader
Must be eligible to work in the UK.
Hybrid - 1 day per week in Harrogate
Paying up to £35,000 + 20% shift allowance (£42,000 total)
A leading UK Internet Service Provider is looking for an experienced Technical Support Shift Leader to join their high‑performing Connectivity Support team on a permanent basis.
This is an opportunity to step into a pivotal role at the heart of their operations, supporting a national customer base and guiding a team of skilled technical analysts.
Key responsibilities:
Acting as the primary escalation point for complex technical issues across broadband, fibre, and network connectivity.
Providing calm, structured leadership during high‑pressure client incidents, ensuring swift resolution and clear communication.
Coaching and supporting a team of technical support engineers, helping them grow capability and confidence.
Overseeing shift performance, workflow, and service quality to maintain exceptional customer experience.
Working closely with NOC, engineering, and service management teams to drive continuous improvement and reduce repeat issues.
Required experience:
Strong background in ISP, telecoms, or network support, ideally with hands‑on experience in connectivity troubleshooting.
Proven ability to lead, mentor, or coordinate a technical team in a fast‑paced environment.
Excellent communication skills with the confidence to handle escalations from both internal teams and external clients.
A proactive mindset with the ability to prioritise, make decisions, and maintain service stability during incidents.
Knowledge of networking fundamentals (TCP/IP, routing, DNS, broadband technologies) is highly beneficial.
Must be eligible to work in the UK.
Hybrid - 1 day per week in Harrogate
Paying up to £35,000 + 20% shift allowance (£42,000 total)
HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern based on the following hours: X 2 day shifts from 7.00am to 7.00pm X 2 night shifts from 7.00pm to 7.00am The above shift pattern would be followed by a 4 day rest period.
Due to the nature of a support role, there may be occasions where cover would be required for holidays / sickness. ....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £30000 - £42000 per annum
Posted: 2026-03-02 10:06:27
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IT Applications Manager - Central London
£80,000 - £85,000
Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis.
This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise.
This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team.
The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc.
Responsibilities:
, Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support
, Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy
, Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services
, Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability
, Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management
, Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring
, Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities
, Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity
, Establish governance frameworks, standards and best practices for application development and management
, Ensure security, scalability and enterprise alignment for all applications and digital workflows
, Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency
Requirements:
, Strong experience with low-code/no-code platforms
, Proven ability to lead and deliver change management initiatives across business systems
, Experience in application standardisation and rationalisation across business units
, Leadership experience managing cross-functional teams and vendor relationships
, Skilled in business process mapping, workflow automation and data modelling
, Familiarity with enterprise integrations and APIs
, Strong understanding of IT governance, compliance and security principles
, Ideally ITIL certified with experience in ITIL change management
, Experience in user enablement, training and digital adoption
Central London - 4 days per week onsite initially, dropping to 3 once passed probation. ....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: £80000 - £85000 per annum
Posted: 2026-02-25 10:14:24
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Genesys Cloud CX Consultant
Paying £50,000-£70,000 (Multiple hires at various levels) Remote based. Leading CCaaS Provider
A market‑leading Contact Centre as a Service provider is expanding its Professional Services function and is seeking an accomplished Genesys Cloud CX Specialist.
This is an exciting opportunity to shape large‑scale customer experience transformations for major enterprise clients while working with one of the most innovative cloud platforms in the industry.
Key Responsibilities
Lead end‑to‑end Genesys Cloud CX workstreams within complex enterprise implementations.
Facilitate high‑quality workshops with operational, technical, and senior stakeholder groups to understand customer journeys and CX objectives.
Translate business requirements into robust, scalable Genesys Cloud CX solution designs across voice, digital, routing, IVR, and automation capabilities.
Configure, optimise, and deploy Genesys Cloud CX features, ensuring solutions are aligned to best practice and customer outcomes.
Provide expert guidance on routing strategies, digital engagement, self‑service, reporting, and overall platform optimisation.
Support change management, user adoption, and post‑deployment enhancement activities.
Work collaboratively with solution architects, project managers, and customer teams to ensure successful delivery and long‑term value.
Experience Required
Significant hands‑on experience delivering Genesys Cloud CX solutions within enterprise‑scale environments.
Proven ability to run workshops, gather requirements, and influence senior stakeholders.
Strong understanding of contact centre operations, customer experience design, and cloud‑based CX best practice.
Confident in designing and delivering complex Genesys Cloud CX configurations.
Excellent communication skills with a consultative, customer‑focused approach.
Passionate about delivering high‑quality outcomes and driving measurable improvement in customer experience.
Please note that there are several positions available (various levels and seniority)
Remote based.
Must be eligible for SC Clearance.
Paying between £50,000-70,000 depending on experience.
....Read more...
Type: Permanent Location: Reading, England
Salary / Rate: £50000 - £70000 per annum
Posted: 2026-02-24 16:06:05
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Software Business Analyst - Leading Data Centre Provider
Location: Flexible, travel to multiple sites required.
Salary: Paying between £60,000 - £70,000, depending on experience.
A major data centre provider is seeking a Software Business Analyst to support a critical phase of its technology transformation.
This is a key opportunity for an analytical, detail‑driven professional who can bridge business needs with technical delivery, ensuring that software solutions are aligned with organisational goals and built on robust, well‑defined requirements.
The role sits at the heart of a significant software development programme and the implementation of new off‑the‑shelf platforms.
It also plays an important part in maturing business processes and behaviours across the organisation, helping to drive improved functionality, efficiency, and performance.
The Software Business Analyst will work closely with stakeholders across the business to understand operational needs, translate them into clear technical specifications, and support the successful delivery of software solutions.
This includes shaping requirements, supporting process improvement, and ensuring that new systems and enhancements deliver measurable value.
You will be involved throughout the full lifecycle, from discovery and analysis through to testing support, implementation, and continuous improvement.
Key Responsibilities:
Engage with stakeholders to gather, analyse, and document business requirements for both bespoke software development and off‑the‑shelf system implementations.
Translate business needs into clear, structured technical specifications for development and engineering teams.
Ensure requirements are aligned with programme objectives, architectural standards, and wider business strategy.
Map, review, and refine business processes to support improved functionality, efficiency, and organisational maturity.
Support solution design discussions, ensuring proposed approaches meet business expectations and operational realities.
Collaborate with project managers, developers, testers, and operational teams to ensure smooth delivery and adoption of new systems.
Contribute to user acceptance testing, training materials, and change management activities.
Promote consistent ways of working, encouraging best practice and continuous improvement across the organisation.
Experience required:
Experience as a Business Analyst within a technology‑driven environment, ideally involving software development or system implementation.
Strong ability to translate complex business needs into structured technical requirements.
Familiarity with process mapping, workflow design, and business process improvement.
Comfortable working with cross‑functional teams in a fast‑paced, evolving environment.
Excellent communication skills, with the confidence to engage stakeholders at all levels.
A structured, analytical mindset with strong attention to detail.
Experience within data centres, critical infrastructure, or technology services is beneficial but not essential.
Must be eligible to work in the UK.
Paying up to £70,000, depending on experience.
....Read more...
Type: Permanent Location: Slough, England
Salary / Rate: £60000 - £70000 per annum
Posted: 2026-02-23 16:40:31
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Service Desk Engineer - Crewe
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer (2nd Line) to join them on a permanent basis.
This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems.
The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users.
As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
....Read more...
Type: Permanent Location: Crewe, England
Start: ASAP
Salary / Rate: Up to £40000 per annum
Posted: 2026-02-20 12:17:30
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Data Manager - Birmingham (hybrid)
£70,000 PA
Opportunity for a Data Manager to join a well-known organisation undergoing significant technology transformation.
A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country.
You'll be joining at a particularly exciting time for the business.
Reporting directly to the Head of IT, you'll be responsible for establishing and leading an enterprise-wide data management capability within a regulated, operationally complex environment.
This is a key role responsible for ensuring organisational data is accurate, trusted, secure and fit for operational, regulatory and strategic decision-making, spanning data strategy, governance, architecture, engineering, reporting and analytics.
Key Responsibilities:
, Build and deliver an enterprise data strategy, aligned to business objectives and measurable outcomes
, Establish robust data governance, ownership, standards, quality controls and prioritisation
, Lead the development of target data architecture, including warehousing, modelling, integrations and pipelines
, Oversee data integrity, security, availability and compliance (including GDPR / Data Protection)
, Manage delivery through internal teams and external partners, including procurement and supplier management
, Recruit and lead a small team (up to 3 data engineers / BI analysts) over time
, Work closely with stakeholders to deliver timely, accurate reporting and actionable insights
, Drive continuous improvement through data quality metrics, audits and process optimisation
Skills & Experience:
, Strong experience in enterprise data management, governance and architecture
, Excellent knowledge of Microsoft data platforms (Power Platform, Microsoft Fabric, Azure data technologies)
, Confident communicator able to translate complex data concepts for senior/non-technical stakeholders
, Experience in regulated, asset-intensive or safety-critical sectors
Salary up to £70,000 PA
The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: Up to £70000 per annum + plus excellent benefits
Posted: 2026-02-19 10:30:46
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Control Room Shift Engineer
Location: Corsham
Employment Type: Full-Time, Permanent
Shift Pattern: 4 on / 4 off (Days & Nights)
Salary: Up to 52k + Excellent Benefits
We are recruiting on behalf of a leading data centre provider for a Control Room Shift Engineer to join their high-performing team at a state-of-the-art facility in Corsham.
This role offers the opportunity to work within a mission-critical environment, supporting the smooth operation of advanced engineering systems.
Key Responsibilities
Operate and monitor Building Management Systems (BMS), Energy Management Systems (EMS), and other control platforms.
Respond to alarms and faults in real-time, ensuring timely resolution and escalation.
Conduct routine inspections and maintenance of critical engineering infrastructure.
Maintain accurate logs and reports in line with operational procedures.
Support planned and reactive maintenance activities in collaboration with engineering teams.
Candidate Requirements
Recognised Level 3 or above qualification in Mechanical Engineering, Electrical Engineering, or Building Services.
Membership of a professional engineering institution (e.g.
CIBSE, IMechE, IET) is desirable.
Minimum 2 years' experience in critical building engineering services.
Extensive experience working with BMS, EMS, and CAFM systems.
Strong communication skills and a methodical approach to problem-solving.
Must be eligible to work in the UK and for SC Clearance.
Location: Corsham
Shift Pattern: 4 on / 4 off (Days & Nights)
Salary: Up to 52k + Excellent Benefits
....Read more...
Type: Permanent Location: Corsham, England
Salary / Rate: £50000 - £52000 per annum
Posted: 2026-02-19 09:23:10
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Technical Consultant - Managed Services Provider
Location: Onsite in Wolverhampton Salary: between 45,000-50,000, depending on experience.
Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team.
This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers.
Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP's service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based - Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK. ....Read more...
Type: Permanent Location: Wolverhampton, England
Salary / Rate: £45000 - £50000 per annum
Posted: 2026-02-12 19:46:12
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Security Engineering Lead - Microsoft MSSP
Remote
Paying up to £70,000, depending on experience.
A leading Microsoft MSSP is seeking a Security Engineering Lead to guide a high‑performing team and play a pivotal role in shaping the organisation's security services.
This position offers a balanced blend of leadership and technical influence, with a 50/50 split between people management and hands‑on involvement.
The successful candidate will manage a team of five specialists across SecDevOps and Security Engineering, ensuring they are supported, motivated, and delivering consistently strong outcomes.
While the role is not fully hands‑on, it requires someone with the technical depth to step in when needed, provide architectural direction, and bring credibility to client engagements and bid activity.
Key Responsibilities
Leading, mentoring, and developing a mixed team of SecDevOps and Security Engineering professionals
Acting as the senior escalation point for complex technical challenges
Providing architectural guidance and ensuring best practice across the Microsoft security stack
Supporting pre‑sales efforts, contributing to bid responses, and representing the security function in client discussions
Driving continuous improvement across tooling, processes, and delivery standards
Ensuring the team remains aligned with evolving Microsoft security capabilities and industry trends
Skills and Experience
Proven leadership experience within a security engineering or SecDevOps environment
Strong technical grounding in the Microsoft Security ecosystem, ideally including Microsoft Sentinel, Defender XDR, and KQL
Ability to balance people management with hands‑on technical credibility
Experience within an MSSP or consultancy environment is highly advantageous
Excellent communication skills and confidence engaging with both technical and non‑technical stakeholders
A collaborative, proactive approach with a passion for developing high‑performing teams
Remote based.
Must be eligible for SC Clearance
Paying up to 70,000, depending on experience.
....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £60000 - £70000 per annum
Posted: 2026-02-10 10:36:54
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Information Security Manager
£75,000 PA
London - hybrid working
A well-established construction engineering business is seeking an experienced Information Security Manager to join them on a permanent basis.
You'll be joining at a key time as the organisation expands its technical capability, with ambitious growth plans and multiple mergers and acquisitions planned.
The Information Security Manager will own the organisation's information security and data governance frameworks, ensuring data is secure, accurate and compliant across its full lifecycle.
The role will maintain ISO27001 documentation and controls, support ongoing audit readiness and enforce robust governance policies for data quality, access and usage.
Responsibilities:
, Maintain ISO27001 documentation, controls and audit readiness (ISMS)
, Own and improve the data governance framework (policies, standards, procedures)
, Oversee the full data lifecycle from source to end client, ensuring integrity and compliance
, Ensure GDPR and wider regulatory compliance (including NIS2)
, Own data governance tools such as Microsoft Purview and Varonis (or similar)
, Identify and manage data operational and regulatory risks
, Collaborate across IT, Legal, HR, Operations, Onboarding/Bidding and Compliance
, Process DSARs, SAQs and PQQs
, Develop reporting/metrics and provide progress updates to senior stakeholders
, Deliver cyber security and data governance awareness training
Requirements:
, Strong experience maintaining ISO27001 controls, documentation and audit readiness
, Strong background in information security and data governance
, Deep understanding of GDPR and data protection requirements
, Experience with Microsoft Purview and Varonis (or similar)
, Strong stakeholder management and communication skills
, Power BI and ServiceNow familiarity (desirable)
, Certifications such as CISSP/CISM/CIPP-E (highly advantageous)
Based in Central London, with 4 days per week onsite initially, dropping to 3 once probation is passed. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £70000 - £75000 per annum
Posted: 2026-02-09 14:46:35
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Service Desk Engineer - Bicester
Up to £37,000 PA plus excellent benefits
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known organisation undergoing significant technology transformation.
A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country.
You'll be joining at a particularly exciting time for the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA's.
You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual.
This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
, Provide technical IT support, covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc.
, Support projects as required
, Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld
, Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
, Receive and manage calls from internal staff via telephone, email and web portal when required
, Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
, Previous experience working in as an IT Support Analyst/Engineer
, Experience supporting Microsoft Windows Server based Infrastructure
, Experience with ServiceNow
, Experience with Windows 10, Office 365 and Active Directory
, Basic networking knowledge (DHCP, DNS, TCP/IP)
, Printer management and support
, Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
, Possess a positive can-do attitude and be able to communicate with users of all different technical levels
, ITIL knowledge.
Salary up to £37,000 PA
The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme.
This role will require occasional travel across the UK.
Flexibility to work from home one day per week. ....Read more...
Type: Permanent Location: Bicester, England
Salary / Rate: £35000 - £37000 per annum + plus excellent benefits
Posted: 2026-02-09 13:31:13
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Senior Network Infrastructure Engineer
Location: Remote (UK‑based) Industry: Leading Managed Services Provider Type: Fixed Term Contract (12 months)
A leading Managed Services Provider is seeking a Senior Network Infrastructure Engineer to join their Core Networking team on a remote‑based 12‑month fixed term contract.
This internal, non-client facing role sits at the heart of their core network operations, supporting major infrastructure projects and ensuring the stability and performance of a large‑scale, business‑critical environment.
You'll be responsible for supporting, maintaining, and evolving the organisation's core network estate.
The position blends significant project delivery with BAU responsibilities, offering the chance to work on complex migrations, data centre consolidation, and ongoing optimisation of a high‑availability network.
Key Responsibilities
Lead and deliver network infrastructure projects, including data centre consolidation and migration activities.
Design, configure, and deploy switches and other core networking equipment.
Support and maintain MPLS environments, with strong focus on Layer 3 VPNs.
Troubleshoot and optimise BGP, VXLAN, and other advanced routing technologies.
Carry out BAU tasks such as firmware upgrades, patching, and general network maintenance.
Provide expert support across the core network to ensure resilience and high performance.
Work with Cisco ASA and Fortinet firewalls to maintain secure network operations.
About You
Strong hands‑on experience with MPLS, particularly Layer 3 VPNs.
Solid understanding of BGP, VXLAN, and large‑scale routing environments.
Proven experience designing and deploying network infrastructure.
Confident leading technical projects and delivering complex network changes.
Skilled in troubleshooting and configuration across multi‑vendor environments.
Experience with Cisco ASA and Fortinet firewalls.
Comfortable balancing project delivery with BAU operational tasks.
Remote based.
Must be eligible for SC Clearance.
Paying up to £52,000.
Please note this is a 12 month fixed term contract.
....Read more...
Type: Permanent Location: Leicester, England
Start: ASAP
Duration: 12 months
Salary / Rate: £45000 - £52000 per annum
Posted: 2026-02-05 15:48:45
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Genesys Cloud WFM Specialist
Paying between £60,000-70,000 depending on experience.
Remote based. Leading CCaaS Provider
A market‑leading Contact Centre as a Service provider is expanding its Professional Services function and is seeking an accomplished Genesys Cloud WFM Specialist.
This is an excellent opportunity to shape large‑scale workforce management transformations for major enterprise clients while working with one of the most innovative platforms in the industry.
Key Responsibilities
Lead end‑to‑end WFM workstreams within complex Genesys Cloud implementations.
Facilitate high‑quality workshops with operational, technical, and senior stakeholder groups.
Translate business requirements into robust, scalable WFM solution designs.
Configure, optimise, and deploy Genesys Cloud WFM capabilities across enterprise environments.
Provide expert guidance on forecasting, scheduling, intraday management, and long‑term planning.
Support change management, user adoption, and post‑deployment optimisation.
Work collaboratively with solution architects, project managers, and customer teams to ensure successful delivery.
Experience required:
Significant hands‑on experience with Genesys Cloud WFM in enterprise‑scale implementations.
Proven ability to run workshops, gather requirements, and influence senior stakeholders.
Strong understanding of contact centre operations and WFM best practice.
Confident in designing and delivering complex WFM solutions.
Excellent communication skills with a consultative, customer‑focused approach.
Passionate about delivering high‑quality outcomes and driving operational improvement.
Must be eligible for SC clearance.
Must be based in the UK.
Remote based.
Paying between £60,000-£70,000, depending on experience.
....Read more...
Type: Permanent Location: London, England
Salary / Rate: £60000 - £70000 per annum
Posted: 2026-02-04 17:02:15
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Service Desk Engineer - Aylesbury
Up to £37,000 PA plus excellent benefits
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known organisation undergoing significant technology transformation.
A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country.
You'll be joining at a particularly exciting time for the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA's.
You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual.
This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
, Provide technical IT support, covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc.
, Support projects as required
, Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld
, Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly
, Receive and manage calls from internal staff via telephone, email and web portal when required
, Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
, Previous experience working in as an IT Support Analyst/Engineer
, Experience supporting Microsoft Windows Server based Infrastructure
, Experience with ServiceNow
, Experience with Windows 10, Office 365 and Active Directory
, Basic networking knowledge (DHCP, DNS, TCP/IP)
, Printer management and support
, Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
, Possess a positive can-do attitude and be able to communicate with users of all different technical levels
, ITIL knowledge.
Salary up to £37,000 PA
The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme.
This role will require occasional travel across the UK.
Flexibility to work from home one day per week. ....Read more...
Type: Permanent Location: Aylesbury, England
Duration: 6 months
Salary / Rate: £35000 - £37000 per annum + plus excellent benefits
Posted: 2026-02-03 15:57:04
