-
We are looking for Account Service Manager based in London to ensure customer satisfaction and successful delivery of geospatial intelligence products and services.
The role involves managing customer relationships, addressing concerns, and coordinating with internal teams to meet contractual commitments and foster account growth.
Responsibilities:
Serve as the main point of contact for technical and operational support, escalating issues as needed.
Build strong customer relationships, proactively resolving issues and ensuring satisfaction.
Collaborate across teams to solve customer problems and represent their voice.
Analyse customer data to recommend solutions and ensure key performance indicators are met.
Inform customers about new products and features.
Identify opportunities for upsell and new revenue, and communicate these to sales teams.
Requirements:
Bachelors degree or equivalent, with 3+ years in customer facing roles.
Strong understanding of technical platforms, software, and geospatial solutions (GIS, remote sensing, image processing).
Ability to adapt to shifting priorities.
Expected travel
....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £38000 - £45000 Per Annum None
Posted: 2024-11-22 15:38:26
-
Tirle: Area Sales Manager
Location: Munster
Salary: DOE
We are currently recruiting for an Area Sales Manager who will be responsible for the sales of Lintels and associated items, covering the Munster region of Ireland.
Your day to day responsibilities will include:
Establish, manage and maintain relationships with current and target customers; Builders Merchants, House-Builders, Contractors, Brickwork Contractors and Specifiers;
Contribute to and deliver Business Development Plans for relevant key accounts;
Manage a project pipeline, ensuring schedules and quotes are created within agreed timeframes, and all opportunities are tracked and closed;
Retain and improve market position via sales of Lintels and associated items;
Provide comprehensive knowledge of the company, our products and our services;
Update on a daily basis the company's CRM tool.
What we are looking for in you…
Construction industry experience is highly desirable
Focused on customer service with commercial aptitude
Exceptional communication and interpersonal skills
Comfortable in a target driven environment
Proficient in the Microsoft Office Suite
Self-motivated, with a strong desire to succeed
Full, clean driving licence
GW
....Read more...
Type: Permanent Location: Limerick, Republic of Ireland
Start: ASAP
Posted: 2024-11-22 15:12:26
-
Position: Account Manager/ Sales Executive (Electrical Wholesale)
Location: Castlebar, Co.
Mayo
Salary: DOE, Bonus, Company Car
About the Role:
Our well-established client is Ireland's expert supplier of electrical products to the electrical trade.
People development and career progression are high on their agenda.
Their business model offers an UNCAPPED bonus scheme!!!
Responsibilities:
Developing and building strong customer relationships & increasing sales with existing customers.
Finding new customers/opening new trading accounts.
Ability to work under pressure and thrive.
A professional approach/appearance as the face of the company.
This Position would be suitable for an apprentice electrician or someone who's currently in the electrical wholesale business; a trade counter assistant, or in the electrical contracting trade, maybe an apprentice electrician who's looking to broaden their horizons, a lot of our client's management team have an electrical background.
If the position above is of interest to you and you would like to know more call Gary on 0857164363 in complete confidence.
GW ....Read more...
Type: Permanent Location: Mayo, Republic of Ireland
Start: asap
Posted: 2024-11-22 15:09:21
-
As Sales Manager you will be working as part of a small and dedicated team based in Banbury.
The manufacturing company are global market leaders in their field.
The role is full time and permanent offering a salary of up to £45,000.
Key to the role is experience from an engineering background with high levels of customer care and a proven track record in sales.
This role is all about developing and nurturing relationships with customers across the UK and Ireland with frequent nationwide travel for customer visits.
Key Accountabilities for the Sales Manager:
Establishing solid and effective working relationships with key accounts
Developing key accounts both technically and commercially
Identifying and prioritising new business opportunities with new accounts, qualifying and following up on these opportunities
Establish and communicating new features which will increase sales/opportunities
Producing and presenting proposals
Liaising with European based factories and suppliers daily
Implementing the necessary activities in order to maintain and develop existing customers
Providing professional and personable customer care from start to finish
Meeting and exceeding sales targets
Providing correct technical solutions
Preparing and working to budgets
Managing an effective sales process from applying specifications to proposal submission
Working with colleagues to develop accurate and relevant support materials
Key skills required for the Sales Manager:
A background in engineering
AutoCAD experience would be an advantage
Experience in technical sales within manufacturing or FMCG
Experience in project based technical sales
Proven track record in successful field sales
Client account management experience, growing these accounts
Business development, looking for and reacting to new prospects
Solutions focused customer service
Confident communicator, able to work on multiple projects at the same time and always able to deliver
Excellent interpersonal skills
Strong IT skills, Microsoft Office
Meticulous attention to detail and high levels of accuracy
Professional and proactive approach
What's in it for you?
Salary of up to £45,000
Company car (or car allowance) smart phone and laptop
Generous pension scheme contribution
25 days holiday + bank holidays
Company assisted personal healthcare
Professional development with in house and on the job training
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/01/2025
Duration: permanent
Salary / Rate: £40000 - £45000 per annum + benefits
Posted: 2024-11-22 12:41:58
-
.Naturally, an important aspect of this role is to develop strong relations with your customers, and you will act as the point of access into the organization.
Furthermore, you will build and implement account strategies for your customers while expanding the sales pipeline and win business.
With your strong knowledge from Construction sites and customers you will be an important part of delivering results.Responsibilities
Develop and maintain excellent customer relations
Build and implement customer strategies for allocated accounts
Develop the sales pipeline and winning business according to targets
Creating offers and follow up on customers
Working closely with the Sales Director to ensure product and commercial offering is suitable for continued growth and sales.
Generating new business through various means of lead generation such as telephone prospecting, physical prospecting, existing client relationship development, etc.
Taking full ownership for sales within the region and portfolio of key accounts; developing profitable sales through promoting additional services and value-added solutions.
Managing the sales process from initial prospecting stage through the securing the order and ensuring successful implementation, with a focus on customer satisfaction and retention.
Selling Service contracts to customers after Equipment Installation completed
Working and assisting with tenders
Support and advice on technical solutions with customers
Contacts with technicians, Sales team, and office on leads
Field project customer responsibility
Active participation of the overall development of Business Unit BSI IE
Requirements:
Min 3-5 years of experience working with Sales Projects on construction sites or similar industry
Strong understanding of numbers & analytic skillset
Strong sales and presentation skills - including probing, listening and closing - especially in-Depth investigation.
Outgoing and clear communicator
Self-driven with results as a strong motivator
Strong presentation skills
Strong business acumen & development focus
Committed and accessible colleague
Strong negotiation skills
Experience from industrial matrix-organization is preferred
Knowledge of the construction sector and general building processes
Strong understanding of Irish laws & regulation within Building Industry
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered. ....Read more...
Type: Permanent Location: Dublin North, Republic of Ireland
Start: asap
Posted: 2024-11-22 11:36:22
-
Internal Sales Account Manager - Key Account Support
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Engineering Supplies, Industrial Distribution and MRO space is where our client excels.
Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage.
We are hunting for x 2 Internal Account Managers / Tele-Sales Account Manager's to support the UK sales team and enable a seamless sales and account management support across UK business functions.
Ideal Location - Coventry - Nuneaton - Leicester - Hinckley - Tamworth
Good Salary Neg ££ (Circa £30k) + Bonus + Pension
Mon - Fri working week (No weekends)
Our utopia: Our ideal candidate will have worked within Customer Service or Internal Account Management, in a large Motor Factor, Industrial / Engineering Supplies / Distributor or Trade Commodities in Building Supplies.
Electrical Wholesale, Plumbers Merchants or similar environments.
We seek excellent sales and business support skills.
Product knowledge is not essential for this role, however we seek individuals with a nose for increasing sales, developing customer spends and increasing order values through asking great questions.
1st class customer service skills are centric to this role, with a possible long term ambition to move into a field based sales role over time.
10 Key skills:
Knowledge and experience of supporting a field sales based function and attentive customer service skills are vital.
Ability to take and process orders whilst building solid customer relationships.
Nose for increasing and sniffing out incremental sales to increase average order values.
Setting up and onboarding new customers to ensure a smooth and seamless customer experience.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to quickly build and develop customer relationships.
Highly organised with solid work ethic approaching tasks tenaciously.
Punctual and enthusiastic can do work ethic.
Smart in appearance, able to create excellent 1st impressions.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4152GSB ....Read more...
Type: Permanent Location: Tamworth, England
Start: 21/12/2024
Salary / Rate: £28000 - £32000 per annum + + bonus + pension
Posted: 2024-11-22 11:00:02
-
Position: Account Manager/ Sales Executive (Electrical Wholesale)
Location: Castlebar, Co.
Mayo
Salary: DOE, Bonus, Company Car
About the Role:
Our well-established client is Ireland's expert supplier of electrical products to the electrical trade.
People development and career progression are high on their agenda.
Their business model offers an UNCAPPED bonus scheme!!!
Responsibilities:
Developing and building strong customer relationships & increasing sales with existing customers.
Finding new customers/opening new trading accounts.
Ability to work under pressure and thrive.
A professional approach/appearance as the face of the company.
This Position would be suitable for an apprentice electrician or someone who's currently in the electrical wholesale business; a trade counter assistant, or in the electrical contracting trade, maybe an apprentice electrician who's looking to broaden their horizons, a lot of our client's management team have an electrical background.
If the position above is of interest to you and you would like to know more call Gary on 0857164363 in complete confidence.
GW ....Read more...
Type: Permanent Location: Mayo, Republic of Ireland
Start: asap
Posted: 2024-11-21 16:50:42
-
The Company:
My client is a leading global provider of high-quality commercial floor coverings and comprehensive flooring solutions, committed to creating sustainable value for their customers.
They are an innovative and forward-thinking organization with multiple manufacturing sites across the UK and Europe.
The company offers a thorough induction program and excellent opportunities for career progression within a growing business.
Due to continued growth and expansion, they are looking to add an experienced Key Account Manager to the team
Benefits of the Key Account Manager
£45K-£55K Basic
£60K-£85k OTE
Company Car
Generous contributory pension
3x death in service
25 days holiday
Company credit card
Healthcare including family, dental and optical cover
The Role of the Key Account Manager
Take ownership of selling commercial flooring solutions to national and regional housebuilders, Social Housing providers and Local Authorities.
Manage key accounts across the North of England while actively seeking new project opportunities.
This role covers the north of England including Manchester, Liverpool, Birmingham, Leeds, and Newcastle
The Ideal Person for the Key Account Manager
Experience in commercial flooring or related interior products is preferred.
Skilled at selling to national or regional housebuilders and / or local authority / social housing projects
Willingness to travel across Northern England.
A self-starter with a technical mindset and the skills to succeed independently and as part of a team.
If you think the role of Key Account Manager is for you, apply now!
Consultant: Justin Webb
Email: sales@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Manchester, Liverpool, Birmingham, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £45000 - £55000 Per Annum Excellent Benefits
Posted: 2024-11-21 16:49:30
-
Tirle: Area Sales Manager
Location: Munster
Salary: DOE
We are currently recruiting for an Area Sales Manager who will be responsible for the sales of Lintels and associated items, covering the Munster region of Ireland.
Your day to day responsibilities will include:
Establish, manage and maintain relationships with current and target customers; Builders Merchants, House-Builders, Contractors, Brickwork Contractors and Specifiers;
Contribute to and deliver Business Development Plans for relevant key accounts;
Manage a project pipeline, ensuring schedules and quotes are created within agreed timeframes, and all opportunities are tracked and closed;
Retain and improve market position via sales of Lintels and associated items;
Provide comprehensive knowledge of the company, our products and our services;
Update on a daily basis the company's CRM tool.
What we are looking for in you…
Construction industry experience is highly desirable
Focused on customer service with commercial aptitude
Exceptional communication and interpersonal skills
Comfortable in a target driven environment
Proficient in the Microsoft Office Suite
Self-motivated, with a strong desire to succeed
Full, clean driving licence
GW
....Read more...
Type: Permanent Location: Limerick, Republic of Ireland
Start: ASAP
Posted: 2024-11-21 16:48:09
-
The Job
The Company:
Leading supplier within the KBB market sector.
Manufacturer of well-established and well-respected bathroom brands, with sought after products.
Growing company with clearly defined strategies.
Excellent career progression opportunities.
Excellent earning potential.
Benefits of the Area Sales Manager
£45k Basic
£54k OTE
Company Car
Pension
Death in Service
23 days holiday
The Role of the Area Sales Manager
In the role of Area Sales Manager, you will be selling the company’s range of Bathroom Furniture, Baths, Showers, Basins, Taps showrooms and merchants
A key part of the role as Area Sales Manager is to increase the new product displays whilst optimising the display coverage for all current products.
You will develop and implement plans with targeted customers to drive significant growth.
Publicise and initiate national promotions and customer individual promotions.
Collaborate closely with other teams to deliver joint objectives and company targets by brand & channel.
Cover a well-established patch across East Anglia and Northern Essex with 80% account management and 20% new business.
The Ideal Person for the Area Sales Manager
Previous field based sales experience within KBB, Bathrooms, Plumbing or Heating.
Knowledge of selling into Merchants and Showrooms is desirable but not essential.
Individuals from outside of the bathroom industry with a proven track record in sales are encouraged to apply as are those looking to step out of a merchant / showroom role into a field sales position with a respected manufacturer.
If you think the role of Area Sales Manager is for you, apply now!
Consultant: Justin Webb
Email: justinw@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Colchester, Ipswich, Norwich, Cambridge, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £45000 - £45000 Per Annum Excellent Benefits
Posted: 2024-11-21 16:05:37
-
Internal Sales Account Manager - Key Account Support
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Engineering Supplies, Industrial Distribution and MRO space is where our client excels.
Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage.
We are hunting for x 2 Internal Account Managers / Tele-Sales Account Manager's to support the UK sales team and enable a seamless sales and account management support across UK business functions.
Ideal Location - Coventry - Nuneaton - Leicester - Hinckley - Tamworth
Good Salary Neg ££ (Circa £30k) + Bonus + Pension
Mon - Fri working week (No weekends)
Our utopia: Our ideal candidate will have worked within Customer Service or Internal Account Management, in a large Motor Factor, Industrial / Engineering Supplies / Distributor or Trade Commodities in Building Supplies.
Electrical Wholesale, Plumbers Merchants or similar environments.
We seek excellent sales and business support skills.
Product knowledge is not essential for this role, however we seek individuals with a nose for increasing sales, developing customer spends and increasing order values through asking great questions.
1st class customer service skills are centric to this role, with a possible long term ambition to move into a field based sales role over time.
10 Key skills:
Knowledge and experience of supporting a field sales based function and attentive customer service skills are vital.
Ability to take and process orders whilst building solid customer relationships.
Nose for increasing and sniffing out incremental sales to increase average order values.
Setting up and onboarding new customers to ensure a smooth and seamless customer experience.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to quickly build and develop customer relationships.
Highly organised with solid work ethic approaching tasks tenaciously.
Punctual and enthusiastic can do work ethic.
Smart in appearance, able to create excellent 1st impressions.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4152GSB ....Read more...
Type: Permanent Location: Hinckley, England
Start: 21/12/2024
Salary / Rate: £28000 - £32000 per annum + + bonus + pension
Posted: 2024-11-21 16:00:04
-
A leading Optical manufacturer based in the Lancaster area are looking for a full time Customer Service Advisor.
They supply high quality optical lab services into Opticians all across the UK, specialising in glazing, surfacing and tinting
Optical Customer Service Advisor- Role
Head office based role
Provide customers with a variety of solutions, support and information at the time of interaction.
Topics include order chase, order place, order queries, stock issues, technical, resolve EDI queries, deliveries, pricing and promotion.
Deliver Customer call backs to agreed timeline
Log all calls received or made
Accurately and precisely enter/process orders, POS and credits same day, applying knowledge of products
Expedite urgent orders
Resolve technical issues using help desk function if necessary
Contract account managers with any account related issues
To build long term relationships with our customer & to build rapport on every customer touch point
Any other departmental function as directed by the Manager
Liaise with other departments
Optical Customer Advisor - Requirements
1+ years experience of working as an Optical Assistant
Excellent understanding of customer service
Ability to develop relationships
Optical Customer Service Advisor - Benefits
Base salary £23,490
Monday to Friday - 9am to 5pm
20 days holiday plus bank holidays
Become part of the Employee Ownership team after 6 months
To avoid missing out on the opportunity please follow the ‘Apply Now' link and we will be touch as soon as possible. ....Read more...
Type: Permanent Location: Lancaster, England
Salary / Rate: Up to £23490 per annum
Posted: 2024-11-21 14:57:40
-
Internal Sales Account Manager - Key Account Support
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Engineering Supplies, Industrial Distribution and MRO space is where our client excels.
Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage.
We are hunting for x 2 Internal Account Managers / Tele-Sales Account Manager's to support the UK sales team and enable a seamless sales and account management support across UK business functions.
Ideal Location - Coventry - Nuneaton - Leicester - Hinckley - Tamworth
Good Salary Neg ££ (Circa £30k) + Bonus + Pension
Mon - Fri working week (No weekends)
Our utopia: Our ideal candidate will have worked within Customer Service or Internal Account Management, in a large Motor Factor, Industrial / Engineering Supplies / Distributor or Trade Commodities in Building Supplies.
Electrical Wholesale, Plumbers Merchants or similar environments.
We seek excellent sales and business support skills.
Product knowledge is not essential for this role, however we seek individuals with a nose for increasing sales, developing customer spends and increasing order values through asking great questions.
1st class customer service skills are centric to this role, with a possible long term ambition to move into a field based sales role over time.
10 Key skills:
Knowledge and experience of supporting a field sales based function and attentive customer service skills are vital.
Ability to take and process orders whilst building solid customer relationships.
Nose for increasing and sniffing out incremental sales to increase average order values.
Setting up and onboarding new customers to ensure a smooth and seamless customer experience.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to quickly build and develop customer relationships.
Highly organised with solid work ethic approaching tasks tenaciously.
Punctual and enthusiastic can do work ethic.
Smart in appearance, able to create excellent 1st impressions.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4152GSB ....Read more...
Type: Permanent Location: Leicester, England
Start: 21/12/2024
Salary / Rate: £28000 - £32000 per annum + + bonus + pension
Posted: 2024-11-21 14:00:04
-
Internal Sales Account Manager - Key Account Support
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Engineering Supplies, Industrial Distribution and MRO space is where our client excels.
Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage.
We are hunting for x 2 Internal Account Managers / Tele-Sales Account Manager's to support the UK sales team and enable a seamless sales and account management support across UK business functions.
Ideal Location - Coventry - Nuneaton - Leicester - Hinckley - Tamworth
Good Salary Neg ££ (Circa £30k) + Bonus + Pension
Mon - Fri working week (No weekends)
Our utopia: Our ideal candidate will have worked within Customer Service or Internal Account Management, in a large Motor Factor, Industrial / Engineering Supplies / Distributor or Trade Commodities in Building Supplies.
Electrical Wholesale, Plumbers Merchants or similar environments.
We seek excellent sales and business support skills.
Product knowledge is not essential for this role, however we seek individuals with a nose for increasing sales, developing customer spends and increasing order values through asking great questions.
1st class customer service skills are centric to this role, with a possible long term ambition to move into a field based sales role over time.
10 Key skills:
Knowledge and experience of supporting a field sales based function and attentive customer service skills are vital.
Ability to take and process orders whilst building solid customer relationships.
Nose for increasing and sniffing out incremental sales to increase average order values.
Setting up and onboarding new customers to ensure a smooth and seamless customer experience.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to quickly build and develop customer relationships.
Highly organised with solid work ethic approaching tasks tenaciously.
Punctual and enthusiastic can do work ethic.
Smart in appearance, able to create excellent 1st impressions.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4152GSB ....Read more...
Type: Permanent Location: Coventry, England
Start: 21/12/2024
Salary / Rate: £28000 - £32000 per annum + + bonus + pension
Posted: 2024-11-21 12:20:20
-
Internal Sales Account Manager - Key Account Support
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Engineering Supplies, Industrial Distribution and MRO space is where our client excels.
Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage.
We are hunting for x 2 Internal Account Managers / Tele-Sales Account Manager's to support the UK sales team and enable a seamless sales and account management support across UK business functions.
Ideal Location - Coventry - Nuneaton - Leicester - Hinckley - Tamworth
Good Salary Neg ££ (Circa £30k) + Bonus + Pension
Mon - Fri working week (No weekends)
Our utopia: Our ideal candidate will have worked within Customer Service or Internal Account Management, in a large Motor Factor, Industrial / Engineering Supplies / Distributor or Trade Commodities in Building Supplies.
Electrical Wholesale, Plumbers Merchants or similar environments.
We seek excellent sales and business support skills.
Product knowledge is not essential for this role, however we seek individuals with a nose for increasing sales, developing customer spends and increasing order values through asking great questions.
1st class customer service skills are centric to this role, with a possible long term ambition to move into a field based sales role over time.
10 Key skills:
Knowledge and experience of supporting a field sales based function and attentive customer service skills are vital.
Ability to take and process orders whilst building solid customer relationships.
Nose for increasing and sniffing out incremental sales to increase average order values.
Setting up and onboarding new customers to ensure a smooth and seamless customer experience.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to quickly build and develop customer relationships.
Highly organised with solid work ethic approaching tasks tenaciously.
Punctual and enthusiastic can do work ethic.
Smart in appearance, able to create excellent 1st impressions.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd.
Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
We are hiring NOW so don't delay.
JOB REF: 4152GSB ....Read more...
Type: Permanent Location: Nuneaton, England
Start: 21/12/2024
Salary / Rate: £28000 - £32000 per annum + + bonus + pension
Posted: 2024-11-21 12:15:30
-
.Naturally, an important aspect of this role is to develop strong relations with your customers, and you will act as the point of access into the organization.
Furthermore, you will build and implement account strategies for your customers while expanding the sales pipeline and win business.
With your strong knowledge from Construction sites and customers you will be an important part of delivering results.Responsibilities
Develop and maintain excellent customer relations
Build and implement customer strategies for allocated accounts
Develop the sales pipeline and winning business according to targets
Creating offers and follow up on customers
Working closely with the Sales Director to ensure product and commercial offering is suitable for continued growth and sales.
Generating new business through various means of lead generation such as telephone prospecting, physical prospecting, existing client relationship development, etc.
Taking full ownership for sales within the region and portfolio of key accounts; developing profitable sales through promoting additional services and value-added solutions.
Managing the sales process from initial prospecting stage through the securing the order and ensuring successful implementation, with a focus on customer satisfaction and retention.
Selling Service contracts to customers after Equipment Installation completed
Working and assisting with tenders
Support and advice on technical solutions with customers
Contacts with technicians, Sales team, and office on leads
Field project customer responsibility
Active participation of the overall development of Business Unit BSI IE
Requirements:
Min 3-5 years of experience working with Sales Projects on construction sites or similar industry
Strong understanding of numbers & analytic skillset
Strong sales and presentation skills - including probing, listening and closing - especially in-Depth investigation.
Outgoing and clear communicator
Self-driven with results as a strong motivator
Strong presentation skills
Strong business acumen & development focus
Committed and accessible colleague
Strong negotiation skills
Experience from industrial matrix-organization is preferred
Knowledge of the construction sector and general building processes
Strong understanding of Irish laws & regulation within Building Industry
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered. ....Read more...
Type: Permanent Location: Dublin North, Republic of Ireland
Start: asap
Posted: 2024-11-21 10:51:27
-
Purpose of Role
Using professional knowledge and skills to work in partnership with other practitioner/professionals, children, young people and their families; using a common assessment to identify and where appropriate be the lead practitioner to coordinate the implementation of a multi-agency plan of intervention.
To lead and work within a multi-disciplinary and professional integrated family support and safeguarding service to provide a timely response to the needs of children, young people and their families; acting in accordance with local policies, procedures and priorities.
Establish a high standard of practice in the delivery a family support service that provides a timely response to children, young people and their families and achieves family outcomes.
To achieve good outcomes for children and families through coordination and delivery of early help work across Family Support/Think Family
To deliver evidenced based interventions to positively effect change that safeguards and promotes the welfare of children and young people.
To act as a champion in a specific practice area (e.g.
domestic violence, substance misuse, disability, parenting etc.) on behalf of the team/service delivering workshops and providing advice and support where relevant.
General Duties and Responsibilities
In accordance with policies and procedures provide a timely response to the identified needs of children and young people.
To act as the lead professional for an allocated case load of children and families.
Under the direction of a Practice Supervisor/Team Manager promote and use a common assessment to identify the needs children, young people and their family and lead the development of an effective multi-agency support plan.
To be responsible for a high standard of case recording that is up to date; including use of a common database.
To participate in and deliver training and initiatives in a specialist/champion area, ensuring both yourself and the team's knowledge is kept up to date.
Within a context of persistent outreach effectively engage with children, young people and their families and actively promote their participation in assessments and support plans.
To act as a Designated Safeguarding Professional (DSP) within the Family Support Service.
Developing effective multi-agency partnership working with key agencies to support children and families with identified additional needs make positive changes.
To be accountable for maintaining and improving practice and performance in line with professional developmental targets as agreed with line manager through supervision.
To provide a consistently high standard of practice and customer care.
To manage and prioritise a complex caseload, ensuring appropriate escalation to line manager where necessary.
To convene, organise and chair case planning and review meetings, including acting as lead professional under a multi-agency Integrated Support Plan where appropriate.
To attend case conference meetings sharing information and with safeguarding colleagues and partners.
To oversee the GR3 in relation to single agency support in line with the Think family Outcomes plan.
To complete assessments and reports to recognised / accepted professional standards and timescales.
To actively participate in the regular collection and collation of appropriate performance management information which meets the needs of the service, including positive engagement in audit processes.
To positively contribute within regular supervision, Appraisal Reviews, team meetings and service review / development meeting as required.
Promote and use evidence based practice when working with children and families, for example family learning tools, graded care profile and other assessment tools, parenting programmes etc.
To deliver a duty service for the hub on a regular basis as directed by Team manager
To work outside normal office hours when required.
To promote equality of opportunity, diversity and inclusion in the service area.
Actively promote the welfare and uphold the safeguarding of children and young people.
Skills and Abilities
Able to identify issues that require escalation to line Right Help Right Time to manager and work within policies and procedures that promote and safeguard the welfare of families.
Ability to effectively plan, chair meetings and manage a diverse workload to ensure that professional standards are consistently met
Ability to analyse information to identify strengths and weaknesses and to develop an appropriate support plan
Essential.
Educated to GCSE standard and hold an NVQ Level 4 or equivalent in a related field.
Experience of delivering evidence based interventions with children, young people and their families.
Experience of completing an assessment of a child's needs that identifies needs and informs Intervention.
Experience of working in partnership with key statutory and non-statutory stakeholders.
Willingness to undertake relevant training in order to comply with the requirements of the post.
....Read more...
Type: Contract Location: Birmingham, England
Salary / Rate: £14 - £15 per hour
Posted: 2024-11-21 09:05:23
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Consultant Team ManagerLocation: Field-based.Hours of work: 8 hours daily ranging between 7-30am and 6-30pmWorking hours: 37.5 hours Reporting to: Senior Client Services Director
Purpose of the role
, To manage and support the team of consultants , To ensure that service delivery to clients is at a high and consistent level
Key duties, responsibilities and objectives
, Managing a team of consultants (Senior or Developing) to ensure they are delivering work to a high standard, Working with each Consultant within the team to ensure audit and consultancy services are delivered to a consistent level in line with client brief documentation and client expectations, To provide pastoral care to each member of the team, To meet with each consultant regularly and undertake shadow audits/peer reviews , To provide feedback (both positive and negative) and development plans where necessary, To liaise with the planning department where necessary and address any areas of concern or assist with the improvement of diary planning, To assist and support the identification of training needs for each consultant in the team , Undertaking audits, consultancy visits, new client set-ups and other revenue-generating work to an agreed billable target each week (minimum 40% (this may be reviewed as teams grow)) , Being the dedicated Consultant to clients, ensuring that support and advice is provided both proactively and reactively, Liaising with the account management team to ensure Consultants within each team are provided with suitable and sufficient advice regarding each client, Providing reports on each consultant as and when required to the Senior Client Services Director
Responsible for
, Professional development of individual consultants, Creation of personal development plans for each Consultant in the team and assessing progress against these plans, Audit, consultancy support and set up consistency between Consultants and Associate Consultants, Pastoral care of each Consultant in the team
Person Specification
Experience
, Qualified to either MSc/BSc Environmental Health or at least level 4 Food Safety, At least 5 years in the compliance element of the hospitality sector, Background of personnel management
Personal Competencies
, A strong customer focus and excellent relationship-building skills , Strong process analysis skills, with a focus on optimising service provision.
, Excellent interpersonal skills., Strength of character and the ability to achieve positive change.
, Ability to work as part of a team with a can-do attitude, Willingness to learn and develop, Relevant food safety and health and safety technical competencies
Specific Knowledge
, Proficient in the use of MS Office applications, Knowledge of the food safety and health and safety environment.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2024-11-20 17:05:36
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Central United States.
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kansas City, Kansas
Posted: 2024-11-20 14:22:29
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager-HVAC manages all projects (including GC and Self-Perform HVAC AHU Restorations, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery on time and within budget and selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the projects.
Also, responsibilities will include Sales and Service Support, Field Resources, and Customer Management communication as necessary.
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to, validating, and signing off on all proposals and specifications: Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-con Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual Accountable for project cost/budget variance & profitability Accountable for Quality Assurance Understand the subcontractor agreement and corrective measures of notification to the subcontractor per the executed agreement Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Sets project timelines and goals Manages critical metrics and reports regularly or as required Coordinates work with Program Managers, Sales & Service Support, Customer Management (WTI and Tremco Roofing), and Resource Management Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve proposals for submission (i.e., pricing, specification, scope).
Direct Project Managers, technicians, and superintendents. Sign-off on project billings. Responsible for changing order negation and approval.
EDUCATION:
Construction Related (Engineering, Construction Management, etc)
EXPERIENCE:
HVAC/Mechanical Contracting Experience mandatory
CERTIFICATES, LICENSES, REGISTRATIONS: Mechanical Contracting License or the ability to get it is a plus.
OTHER SKILLS AND ABILITIES:
Proficient in Microsoft Suite (Excel, Word, and Outlook).
Experience with Salesforce and eBuilder preferred.
Ability to direct a project from concept to closeout. Communicate effectively with internal stakeholders and the building owner. Traveling up to 50%, including overnight stays.
The salary range for applicants in this position generally ranges between $79,000 and $100,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida
Posted: 2024-11-20 14:18:33
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:17:28
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online! ....Read more...
Type: Permanent Location: Chicago, Illinois
Posted: 2024-11-20 14:17:19
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
*
* This is a remote position
*
*
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
The salary range for applicants in this position generally ranges between $55,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:17:18
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:16:58
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI.
This includes managing payables, customer billings & receivables, field resource & customer communication.
This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel.
This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment.
Prior experience with billing, A/R, A/P functions required.
Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:16:55
