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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-04-19 15:14:20
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JOB DESCRIPTION
Job Purpose
The Sales Administrator is primarily responsible for administering and coordinating the administrative requirements related to sales processes, including but not limited to managing customer data and records, coordinating with multiple departments, material and shipment management, analyzing sales reports, and providing proactive administrative support to sales teams.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform.
The actual duties required of this position may vary. Provides customer service and troubleshooting assistance to the sales team and customers. Reviews and validates proper quote approvals are in place before processing quotes in CRM. Maintains digital project files and other records. Completes quote and bid requests with input from sales and other departments, ensuring proper review, approval, and deadlines are met. Receives new orders and validates Purchase Order details against submitted order details, ensuring information is correct prior to order conversion. Processes order according to the agreed terms and requirements; ensure order delivery timelines and documentation requirements are met. Assess and updates shipment forecasting reports for accuracy and needs; requests for material needs from purchasing and manufacturing as needed; proactively confirm needs with the sales team to ensure project requirements are met. Coordinates, expedites and traces the shipping of orders and leftovers; chooses the appropriate carrier based on project requirements and coordinates details with logistics and carriers; point of contact for shipment issues and is responsible for resolving ensuring delivery to required destination. Follows deposit invoice progression to ensure collection prior to material shipment. Reviews order invoicing and subcontractor payment details to determine if within approval guidelines; escalates for approval as needed; enters information into the computer system and generates payments and invoices. Proactively escalates compliance and risk related concerns to supervisor in a timely manner. Responsible for reviewing and updating backlog, leftover, invoicing, product forecasting, and other management reports as required. Forecast review and updates to ensure invoicing is captured in appropriate period Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms, as required. Requests for insurance certificates for customers and general contractors. Logs Contracts to be executed upon receipt and order entry; responsible for ensuring execution prior to project start. Assesses customized customer correspondence (incoming and outgoing) for required approvals, coordinates approvals and distribution with appropriate team members.
Processes invoices from outside vendors, ensure invoices are allocated to the correct project or account and that actual costs do not exceed budget. Partners with Accounting and Purchasing to set up new vendors.
Experience |Education | Certifications
High school diploma with extensive experience in customer service field. BS Degree in Finance, Accounting or Business Administration or the equivalent coursework in a related specialized field, preferred. 2+ years prior related work experience in sales administration, sales operations, or customer service. Excellent verbal, written and interpersonal skills High degree of accuracy and attention to detail. A self-starter capable of multi-tasking and prioritizing. Strong knowledge of MS Office, including Outlook, Word, PowerPoint, and Excel. Ability to take initiative in completing assigned work and projects.
Benefits and Compensation
The salary range for applicants in this position generally ranges between $52,000 and $55,000.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-04-19 15:14:17
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JOB DESCRIPTION
Job Purpose
The Sales Administrator is primarily responsible for administering and coordinating the administrative requirements related to sales processes, including but not limited to managing customer data and records, coordinating with multiple departments, material and shipment management, analyzing sales reports, and providing proactive administrative support to sales teams.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform.
The actual duties required of this position may vary. Provides customer service and troubleshooting assistance to the sales team and customers. Reviews and validates proper quote approvals are in place before processing quotes in CRM. Maintains digital project files and other records. Completes quote and bid requests with input from sales and other departments, ensuring proper review, approval, and deadlines are met. Receives new orders and validates Purchase Order details against submitted order details, ensuring information is correct prior to order conversion. Processes order according to the agreed terms and requirements; ensure order delivery timelines and documentation requirements are met. Assess and updates shipment forecasting reports for accuracy and needs; requests for material needs from purchasing and manufacturing as needed; proactively confirm needs with the sales team to ensure project requirements are met. Coordinates, expedites and traces the shipping of orders and leftovers; chooses the appropriate carrier based on project requirements and coordinates details with logistics and carriers; point of contact for shipment issues and is responsible for resolving ensuring delivery to required destination. Follows deposit invoice progression to ensure collection prior to material shipment. Reviews order invoicing and subcontractor payment details to determine if within approval guidelines; escalates for approval as needed; enters information into the computer system and generates payments and invoices. Proactively escalates compliance and risk related concerns to supervisor in a timely manner. Responsible for reviewing and updating backlog, leftover, invoicing, product forecasting, and other management reports as required. Forecast review and updates to ensure invoicing is captured in appropriate period Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms, as required. Requests for insurance certificates for customers and general contractors. Logs Contracts to be executed upon receipt and order entry; responsible for ensuring execution prior to project start. Assesses customized customer correspondence (incoming and outgoing) for required approvals, coordinates approvals and distribution with appropriate team members.
Processes invoices from outside vendors, ensure invoices are allocated to the correct project or account and that actual costs do not exceed budget. Partners with Accounting and Purchasing to set up new vendors.
Experience |Education | Certifications
High school diploma with extensive experience in customer service field. BS Degree in Finance, Accounting or Business Administration or the equivalent coursework in a related specialized field, preferred. 2+ years prior related work experience in sales administration, sales operations, or customer service. Excellent verbal, written and interpersonal skills High degree of accuracy and attention to detail. A self-starter capable of multi-tasking and prioritizing. Strong knowledge of MS Office, including Outlook, Word, PowerPoint, and Excel. Ability to take initiative in completing assigned work and projects.
Benefits and Compensation
The salary range for applicants in this position generally ranges between $52,000 and $55,000.
The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cherry Hill, New Jersey
Posted: 2025-04-19 15:13:28
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: Become a vital partner in supporting the successful delivery of Tremco CPG Inc.'s internal and external training programs.
This role is essential for coordinating training initiatives that drive growth and development across the organization.
We are seeking a team-oriented professional who is eager to learn, collaborate, and contribute in a dynamic setting under the guidance of the Director of Learning and other business leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage and coordinate key North American training programs: Collect and organize training needs and requests. Follow up on training requests from customer partners and sales team representatives. Schedule programs and events while maintaining an up-to-date calendar. Book venues and arrange necessary equipment. Order catering to ensure a pleasant participant experience. Secure and schedule trainers for various programs. Prepare and distribute training materials, such as guides, feedback forms, and certificates of completion. Collect feedback from participants and stakeholders to identify areas for improvement.
Share a detailed report with the Director of Learning. Monitor accounts receivable and expenses; ensure invoices are processed and paid on time. Troubleshoot issues as they arise, such as rescheduling sessions or making adjustments to participant schedules. Assist with on-the-day training coordination at Tremco University Rhode Island: Set up training venues, ensuring all equipment and materials are in place. Welcome participants, manage sign-ins, and provide any necessary instructions for the day. Act as the primary point of contact during events to quickly address and resolve any issues. Act as a liaison for communication and coordination among partners, vendors, and participants. Monitor and manage emails related to training activities sent to the shared email inbox (TremcoCPGLearning@tremcoinc.com). Utilize the eLearning platform to maintain accurate training records, including tracking attendance, completions, and issuing certificates. Ensure compliance with organizational policies by employees and vendors involved in the training process. Handle attendee payment processing and communicate outstanding balances to stakeholders. Organize and coordinate meetings and events related to training initiatives. Maintain the shared drive/site with up-to-date resources and schedules for training events. Assist in tracking, maintaining, and reporting on key performance indicators (KPIs) for training programs. Manage and monitor expenses related to training efforts. Support sales activities as time permits, examples include project activity tracking, reporting, Sales Force support, event coordination, special price requests, lead generation follow-up, and other support duties.
EDUCATION REQUIREMENT:
High school diploma required. Associate degree preferred.
In lieu of degree, at least 4 years' experience in an administrative role (e.g., HR Assistant).
EXPERIENCE REQUIREMENT:
Requires at least 4 years' experience in an administrative function (e.g., HR Assistant or other relevant position).
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Experience in project management. Excellent organizational and multi-tasking ability. Strong communication skills with great attention to detail. Knowledge of office procedures and billing.
Ability to work well with other organizations and personnel with disparate backgrounds. Ability to work independently and with a team. Proficient computer skills including but not limited to Microsoft office suite, SAP, etc. Proven ability to work well and independently in a fast-paced, ever-changing environment with frequent interruptions. Ability to travel (under 10%) to assist with training events.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, taste, and lift up to 25 lbs.
occasionally.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $58,523 and $60,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: North Kingstown, Rhode Island
Posted: 2025-04-19 15:13:14
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working par of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests.
Handle large volumes of calls, emails, and faxes.
Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system.
Check stock availability to confirm orders.
Make special requests such as color matching, special sales order process or (ERP) orders.
Ensure all orders are shipped and invoiced promptly and accurately.
Keep customer and/or sales representatives advised of anticipated ship dates and any delays regarding orders.
Be proactive in communicating changes to orders.
Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced.
Follow ISO required procedures as related to the customer service function.
Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability.
Suggest potential alternatives/solutions to customer concerns.
Supply MSDS upon request and as required.
Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service).
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
A minimum of 2 years of customer service experience, preferably in a high-volume call center environment.
OTHER SKILLS AND ABILITIES:
Must be able to clearly communicate verbally and in written form in a professional manner.
Strong proficiency with Microsoft Office applications required.
Understanding of Lean Management Principles is an asset.
OTHER QUALIFICATIONS:
SAP Preferred
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-19 15:13:11
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-04-19 15:12:58
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working par of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond to customer calls, emails, and faxed requests.
Handle large volumes of calls, emails, and faxes.
Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.) Accurately key orders into the system.
Check stock availability to confirm orders.
Make special requests such as color matching, special sales order process or (ERP) orders.
Ensure all orders are shipped and invoiced promptly and accurately.
Keep customer and/or sales representatives advised of anticipated ship dates and any delays regarding orders.
Be proactive in communicating changes to orders.
Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced.
Follow ISO required procedures as related to the customer service function.
Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability.
Suggest potential alternatives/solutions to customer concerns.
Supply MSDS upon request and as required.
Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service).
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
A minimum of 2 years of customer service experience, preferably in a high-volume call center environment.
OTHER SKILLS AND ABILITIES:
Must be able to clearly communicate verbally and in written form in a professional manner.
Strong proficiency with Microsoft Office applications required.
Understanding of Lean Management Principles is an asset.
OTHER QUALIFICATIONS:
SAP Preferred
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-19 15:12:54
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Newark, New Jersey
Posted: 2025-04-19 15:12:51
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role.
The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts.
Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.) File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity. Understanding different labor rates for each WTI region(s). Understanding different WTI service types and how they are priced. Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completing paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable. Tracking and invoicing leak service calls.
Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.) Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion. Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers). Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to the Program Manager/customer.
Customer portals Updating customer work order status with ETA Updating customer invoice system with Invoice Special Project Assignments Be accountable for managing your day based on tasks set forth by the Program Manager.
OTHER SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations.
Able to work and communicate with all levels of management.
Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc.
(Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change.
Must be able to work effectively independently or in a team environment.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-19 15:12:51
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.).
This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors.
Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects.
The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e.
pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval.
Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting.
Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form.
Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Newark, New Jersey
Posted: 2025-04-19 15:12:25
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: Become a vital partner in supporting the successful delivery of Tremco CPG Inc.'s internal and external training programs.
This role is essential for coordinating training initiatives that drive growth and development across the organization.
We are seeking a team-oriented professional who is eager to learn, collaborate, and contribute in a dynamic setting under the guidance of the Director of Learning and other business leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage and coordinate key North American training programs: Collect and organize training needs and requests. Follow up on training requests from customer partners and sales team representatives. Schedule programs and events while maintaining an up-to-date calendar. Book venues and arrange necessary equipment. Order catering to ensure a pleasant participant experience. Secure and schedule trainers for various programs. Prepare and distribute training materials, such as guides, feedback forms, and certificates of completion. Collect feedback from participants and stakeholders to identify areas for improvement.
Share a detailed report with the Director of Learning. Monitor accounts receivable and expenses; ensure invoices are processed and paid on time. Troubleshoot issues as they arise, such as rescheduling sessions or making adjustments to participant schedules. Assist with on-the-day training coordination at Tremco University Rhode Island: Set up training venues, ensuring all equipment and materials are in place. Welcome participants, manage sign-ins, and provide any necessary instructions for the day. Act as the primary point of contact during events to quickly address and resolve any issues. Act as a liaison for communication and coordination among partners, vendors, and participants. Monitor and manage emails related to training activities sent to the shared email inbox (TremcoCPGLearning@tremcoinc.com). Utilize the eLearning platform to maintain accurate training records, including tracking attendance, completions, and issuing certificates. Ensure compliance with organizational policies by employees and vendors involved in the training process. Handle attendee payment processing and communicate outstanding balances to stakeholders. Organize and coordinate meetings and events related to training initiatives. Maintain the shared drive/site with up-to-date resources and schedules for training events. Assist in tracking, maintaining, and reporting on key performance indicators (KPIs) for training programs. Manage and monitor expenses related to training efforts. Support sales activities as time permits, examples include project activity tracking, reporting, Sales Force support, event coordination, special price requests, lead generation follow-up, and other support duties.
EDUCATION REQUIREMENT:
High school diploma required. Associate degree preferred.
In lieu of degree, at least 4 years' experience in an administrative role (e.g., HR Assistant).
EXPERIENCE REQUIREMENT:
Requires at least 4 years' experience in an administrative function (e.g., HR Assistant or other relevant position).
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Experience in project management. Excellent organizational and multi-tasking ability. Strong communication skills with great attention to detail. Knowledge of office procedures and billing.
Ability to work well with other organizations and personnel with disparate backgrounds. Ability to work independently and with a team. Proficient computer skills including but not limited to Microsoft office suite, SAP, etc. Proven ability to work well and independently in a fast-paced, ever-changing environment with frequent interruptions. Ability to travel (under 10%) to assist with training events.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, taste, and lift up to 25 lbs.
occasionally.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $58,523 and $60,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: North Kingstown, Rhode Island
Posted: 2025-04-19 15:12:25
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role.
The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements.
The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts.
Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.) File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity. Understanding different labor rates for each WTI region(s). Understanding different WTI service types and how they are priced. Managing multiple leak response programs.
Tracking leak calls and WTI service response times.
Managing subcontractor invoices and completing paperwork.
Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
Working with WTI technicians to request NTE increases on individual leak responses if applicable. Tracking and invoicing leak service calls.
Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.) Tracking inspection programs.
Working in internal systems to track roof inspection data.
Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion. Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers). Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
Submitting reports and files for internal quality control.
Editing reports as needed based on feedback from quality control personnel.
Delivering reports to the Program Manager/customer.
Customer portals Updating customer work order status with ETA Updating customer invoice system with Invoice Special Project Assignments Be accountable for managing your day based on tasks set forth by the Program Manager.
OTHER SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations.
Able to work and communicate with all levels of management.
Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc.
(Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change.
Must be able to work effectively independently or in a team environment.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-04-19 15:11:52
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Digital Marketing Manager
Automotive Aftermarket
We are seeking an experienced Digital Marketing professional to join a leading multi-disciplinary marketing agency with a focus on the automotive aftermarket and allied sectors.
The Digital Marketing Manager will be responsible for strategy development and delivery of a full mix of digital marketing offerings to key B2B clients across the automotive aftermarket.
We are open to speaking to candidates with a digital marketing background ready to step into a more senior role as well as experienced Digital Marketing Managers.
What's in it for you?
Salary: circa £30-35k basic
Perks: discretionary annual bonus + 25 days holiday + pension + contribution to broadband, mobile phone and gym membership + laptop + quarterly social events + learning and development opportunities
Location: Ideal location West Midlands, including Bromsgrove, Redditch, Droitwich, Kidderminster, Worcester, Pershore, Evesham, Bidford-upon-Avon, Stratford-upon-Avon, Henley-in-Arden, Dorridge, Solihull, Coleshill, Birmingham, Dudley, Halesowen, Stourbridge, Wolverhampton, Walsall
What you'll need:
A proven track record in Digital Marketing and / or Marcomms with experience of managing high profile B2B accounts.
Experience across social media, pay-per-click, email marketing and content creation.
Knowledge of SEO and website analytics is advantageous.
The ability to work in Adobe Suite, in particular In-Design.
Data-driven, able to produce client reports and utilise data to impact client buy-in.
Previous leadership skills are preferable; however, this role would suit a senior digital marketing assistant who is ready to take the next step.
A confident nature with exposure to presenting to new and existing clients.
A background or interest in the automotive aftermarket / automotive parts is advantageous although by no means essential for candidates willing to immerse themselves in a new industry.
Full UK driving license, this role will involve travel around the UK.
What you'll be doing:
Assume a leadership role in terms of innovating the agency's digital capability.
Take accountability and ownership of the ‘client experience', engaging the client at all levels and monitoring performance against financial objectives and KPIs.
Direct new business opportunities, meetings and pitches, developing strategies and leading pitches and presentations.
Provide expert digital content services.
Devise and develop integrated strategies which deliver a deeper and more intelligent approach to research, account planning and campaign execution.
Maintain weekly and monthly reporting systems including WIPs, status reports and evaluation/KPI reporting.
Provide strategic input and mentoring to your team, supporting their personal development and encouraging forward thinking and creative problem solving.
Build and maintain effective relationships with suppliers, the media and professional and trade bodies in order to achieve competitive advantage.
Apply now!
If you're passionate about digital marketing and are ready to take a step into a successful, innovative marketing agency in the automotive aftermarket, we want to hear from you!
Send your CV to Kayleigh Bradley or call her for a confidential chat on 07908 893621
Digital Marketing Manager - Ref 4248KB
Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. ....Read more...
Type: Permanent Location: Bromsgrove, England
Start: 18/05/2025
Salary / Rate: £30000 - £35000 per annum + + discretionary annual bonus + pension
Posted: 2025-04-18 14:00:03
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Telesales Person - Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products.
Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team.
This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc.
BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC ....Read more...
Type: Permanent Location: Washington, England
Start: 18/05/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-04-18 10:00:04
-
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories.
With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products.
Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC ....Read more...
Type: Permanent Location: Washington, England
Start: 17/05/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-04-17 17:00:14
-
Telesales Person - Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products.
Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team.
This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc.
BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: 17/05/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-04-17 14:00:11
-
Occupational TherapistJob Title: Occupational TherapistSalary: Up to £37,000, Pro-RataLocation: HertfordshireContract: Part Time (15 Hours), PermanentMediTalent is excited to be recruiting an Occupational Therapist on behalf of our client- a leading healthcare provider based in Hertfordshire.As Occupational Therapist you will be joining a well-established, multidisciplinary team to provide high quality assessments and interventions to enable patients to work towards recovery.
You will plan and implement individual and group interventions collaboratively with service users/staff.The right candidate will have:
Clinical experience of working in a range of settings
Experience of supporting patients with a range of issues, including psychiatric conditions, mild LD, older adults with neurocognitive deficits, personality disorders and complex physical health care needs.
Experience in providing occupational therapy assessments and interventions
Fantastic, extensive benefits package available.Please apply with your CV or you can email for more information! ....Read more...
Type: Permanent Location: Hertford, England
Salary / Rate: Up to £37000 per annum
Posted: 2025-04-17 13:44:07
-
Position: Marketing Executive
Job ID: 187/175
Location: Southampton
Rate/Salary: £27,000
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Marketing Executive
Typically, this person will Support the marketing team in executing campaigns, events, and daily activities to promote our client and their services
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Marketing Executive:
Assist in planning and executing multi-channel marketing campaigns, creating SEO-optimised content across digital and print platforms, including blogs, newsletters, emails, social media, and website updates.
Write engaging, brand-aligned copy and support content production by coordinating with photographers, videographers, and designers; capture high-quality in-house content for key events like yacht launches
Support website updates, SEO efforts, and social media campaigns, while tracking digital performance and providing insights for improvement.
Help plan and deliver marketing for events such as boat shows, owner gatherings, and brand collaborations, including logistics, branded materials, and on-site support.
Create and manage CRM email campaigns, maintain accurate customer data, and track engagement for ongoing optimisation.
Manage marketing calendars, campaign timelines, and purchase orders; support with competitor research, reporting, supplier coordination, and general team organisation.
Qualifications and requirements for the Marketing Executive:
Creative, proactive, and a collaborative team player with strong interpersonal skills and is able to manage multiple projects simultaneously.
Adaptable, eager to learn, and passionate about marketing, with a genuine interest in yachting, sailing, and the luxury lifestyle space.
Proficient in social media and CRM platforms, with a basic understanding of digital marketing tools like Google Analytics, Sprout, or Hubspot; familiarity with Canva or Adobe Creative Suite is a plus.
Strong written and verbal communication skills with the ability to create engaging, on-brand content.
Degree or equivalent qualification in marketing, communications, or a related field.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role. ....Read more...
Type: Permanent Location: Southampton, England
Start:
Duration:
Salary / Rate: £27000 - £27000 Per Annum
Posted: 2025-04-17 13:42:34
-
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories.
With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products.
Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: 17/05/2025
Salary / Rate: £29000 - £30000 per annum + up to £29k basic + bonus + pension
Posted: 2025-04-17 11:00:12
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Are you an experienced Family Solicitor looking to progress your career with a dynamic and well-established firm? We are seeking a Senior Family Associate to join a growing team in Cheltenham.
About the Firm
A well-established independent legal practice with over 35 years of experience. , Known for providing expert legal services to both private clients and businesses. , Supportive and collaborative work environment, with a focus on professional development and career growth.
Job Role
As a Senior Family Associate, you will be responsible for managing a diverse caseload of private family matters, including divorce, matrimonial finance, Child Arrangement Orders, post-nuptial arrangements, and cohabitation disputes.
You will also have the opportunity to lead the development of the Family team and contribute to the growth of the business.
Key Responsibilities
Handling a varied caseload of private family matters, including divorce, financial settlements, Child Arrangement Orders, and post-nuptial agreements. , Supervising and mentoring junior fee earners and trainees. , Proactively engaging in business development activities to enhance the firm's profile. , Achieving financial targets and maintaining strong commercial awareness. , Utilising case management systems to efficiently manage your caseload.
Job Requirements
A minimum of 8 years PQE in family law (although those with more or less experience will be considered). , Proven experience handling complex family law matters and achieving financial targets. , Strong supervisory and mentoring skills. , A passion for business development and a proactive approach to expanding the firm's client base. , Excellent communication and client relationship-building skills.
What's on Offer
Competitive salary, commensurate with experience. , A comprehensive benefits package, including pension, private medical insurance, and income protection. , 25 days annual leave plus bank holidays, with additional discretionary leave days. , Access to an employee assistance programme and mental health first aiders. , A friendly and social working environment with regular events such as after-work drinks, charity fundraising activities, and social gatherings.
This is a fantastic opportunity for a senior family solicitor to join a well-regarded firm and take the next step in their career.
If you are passionate about family law and business development, this could be the perfect role for you.
If you would be interested in knowing more about this Cheltenham based Senior Family Associate role, please contact Jenny Vickerstaff on 0161 831 8666 or email jenny.vickerstaff@saccomann.com ....Read more...
Type: Permanent Location: Cheltenham, England
Salary / Rate: £70000 - £90000 per annum
Posted: 2025-04-16 11:06:57
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Superb new opportunity for a talented and organised Patent Records Assistant to join the expert Records team of a prominent IP firm.
Based in their central London office, this role is an excellent opportunity to embark on a career within the niche and exciting intellectual property environment.
This unmissable Patent Records Assistant offering would suit those with experience working in a professional services environment who are ready to take the next step in their career.
IP experience is not essential and full training and support within a nurturing team will be offered in this rare instance.
A pivotal role, you'll assist to ensure the smooth running of the department and their records database.
Responsibilities include scanning post into the records system, filing post into their document management system, downloading EPO and IPO post and docketing deadlines and converting and categorising Records emails for processing.
In order to thrive here, it's essential that you are a self-motivated and pragmatic team player with an interest in data management and intellectual property generally.
What awaits is a positive and inclusive culture along with this professionally rewarding role where you'll be fully supported as you learn and grow.
Do catch up today with Tim Brown on 0113 467 9798 or via: tim.brown@saccomann.com ....Read more...
Type: Permanent Location: London, England
Salary / Rate: £26000 - £28000 per annum
Posted: 2025-04-16 10:56:52
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We have an excellent opportunity for a formidable Patent Formalities Assistant to join the London office of a highly prodigious IP firm.
This is a challenging and rewarding role within the Docketing section of the sizeable and supportive Formalities team.
Preferably CIPA qualified, with a solid grasp of Inprotech, an overview of some of your duties include maintaining the Document Management System, monitoring and maintaining the firm's email and facsimile inboxes, internal reminders, deadlines, incoming emails and post, new orders involving new case creation, filing domestic and international applications, plus other ad hoc duties.
With a keen and pro-active inquisitive nature, you'll be expected to further investigate instructions, and have confident communication skills to confer with clients, fee earners and colleagues across the firm.
Working as part of a team, and sharing knowledge is a vital to match the forward-thinking ethos of this firm.
This market leading IP firm have an established supportive working environment, genuinely care about the wellbeing of their staff, and encourage flexible working.
If you are curious to find out what other generous benefits are on offer, don't hesitate to get in touch with Tim Brown today on 0113 467 9798 or via: tim.brown@saccomann.com
....Read more...
Type: Permanent Location: City of London, England
Posted: 2025-04-16 10:56:20
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Are you a talented Tax Solicitor with 3-6 years' PQE looking for an exciting new challenge? My client is seeking a driven professional to join their Corporate Tax team in Leeds.
About the team:
The team plays a pivotal role in supporting high-profile M&A transactions and providing bespoke tax planning services to clients across diverse industries.
You will work in a collaborative environment, gaining exposure to cross-border tax issues and collaborating with industry leaders.
The Role: This is a rare opportunity to enjoy a balanced practice, with your time split between:
Transactional Tax (50%): Partnering with market-leading teams to provide strategic tax advice on complex M&A deals, helping clients navigate the tax aspects of their most significant transactions.
Standalone Tax Planning (50%): Advising on sophisticated tax strategies and structures, empowering clients to achieve their business goals with clarity and confidence.
Why Join?
Hybrid Working: 3 days in the office, 2 days work from home
International Presence: Join a globally recognised firm with a broad international network
Exposure to High-Quality Work: handle complex, impactful matters for top tier clients
Close Collaboration with Experienced Professionals: Learn from industry leaders and expand your expertise
High-Profile Transactions and Planning: Engage in intellectually stimulating, high profile work
Whether it's advising on landmark M&A transactions or delivering innovative tax solutions, this role promises variety, career development, and an environment where your expertise truly matters.
Interested?
If you're ready to take the next step, get in touch with Kieran Wallace at Sacco Mann.
For more details about this fantastic Tax Solicitor opportunity, you can reach Kieran at 0113 467 9797 or via email at kieran.wallace@saccomann.com. ....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £70000 - £85000 per annum
Posted: 2025-04-16 10:30:35
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Role: Customer Service Administrator
Location: Christchurch
Hourly Rate: £26,500 - £28,500 DOE
Holt Recruitment is working a forward thinking business in Christchurch to recruit a Customer Service Administrator to join their team full-time, permanently.
This company is experiencing significant growth with new partnerships and future opportunities; it's an exciting time to join!
Benefits/Package:
- Annual leave of 20 days plus bank holidays, increasing with length of service.
- In addition to annual leave entitlement, we provide your birthday off
- Company social events.
- Free parking.
Whats the role?
As a Customer Service Administrator , your responsibilities will be:
- Serve as the primary point of contact for client inquiries via phone and email.
- Handle courier-related issues, including delayed deliveries, missing parcels, and collection arrangements.
- Take full ownership of client concerns, including back orders, shipping complications, booking schedules, and held orders.
- Collaborate effectively with warehouse, technology, and finance teams to ensure timely resolution and prioritisation of client requests.
- Draft clear and professional email communications outlining issues, impacts, proposed solutions, and actions taken.
- Manage and prioritise multiple tasks while coordinating with both internal teams and external partners to address competing demands.
- Deliver exceptional service by understanding each clients unique needs and taking full responsibility for resolving their inquiries.
What do you need as the Customer Service Administrator?
- Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships.
- Administrative experience and ability to learn new systems and processes quickly.
- To passionately represent the company to our clients and show a strong desire to understand their business and aspirations.
- Ability to manage at pace, differing tasks, and stakeholders.
- Proven ability to work cross-functionally internally and externally.
- Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and Client needs.
- Excellent communication skills, both written and verbal.
- An eye for detail
What is the next step
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this client support specialist role in Christchurch.
Job ID Number: 79380
Division: Commercial Division
Job Role: Customer Service Administrator
Location: Christchurch ....Read more...
Type: Permanent Location: Christchurch,England
Start: 16/04/2025
Salary / Rate: £26500 - £28500 per annum
Posted: 2025-04-16 10:02:25
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Are you a skilled Family Solicitor looking for an exciting opportunity to develop your career?
Sacco Mann has been instructed on a Family Solicitor role within a well-established and highly respected law firm within their Blackburn office.
Our client prides themselves on providing comprehensive legal services to individuals and businesses, with a focus on building strong relationships.
They offer their employees a competitive salary for the area and excellent progression opportunities to really establish yourself within an award-winning firm, for the long term.
As a Family Solicitor, you will play a vital role in the Family Law department.
You will be responsible for handling a mixed caseload of family law matters, including divorce, child custody, financial settlements, domestic violence, and cohabitation disputes.
Your duties will include, but are not limited to:
Providing expert legal advice and representation to clients in family law matters.
Managing and progressing cases from initial instruction through to resolution, ensuring excellent client care throughout.
Conducting negotiations and drafting legal documents such as agreements, consent orders, and court applications.
Attending court hearings and representing clients in legal proceedings.
Building and maintaining strong relationships with clients, colleagues, and external stakeholders.
If you are interested in this Family Solicitor position based in Blackburn, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Blackburn, England
Salary / Rate: £35000 - £45000 per annum
Posted: 2025-04-16 09:11:48
