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Service Desk Engineer - Crewe
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Deks Engineer to join them on a permanent basis.
This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems.
The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users.
As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
....Read more...
Type: Permanent Location: Crewe, England
Start: ASAP
Salary / Rate: Up to £40000 per annum
Posted: 2026-03-11 11:09:54
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Our client is a well-established and growing specialist manufacturer based in Portsmouth supplying high-quality technical components and engineered solutions to a range of highly regulated industries across the UK and internationally. Due to continued growth, they are looking to recruit a motivated and commercially driven Sales Executive to join their sales and business development team.
This role will focus on generating new business opportunities, developing strong customer relationships, and supporting the expansion of the companys presence across multiple technical markets.
This is an excellent opportunity for a sales professional who enjoys working within a technical or manufacturing environment and wants to contribute to the growth of a forward-thinking organisation.
This role is office based so you must be able to commute to the office Monday to Friday, but also includes customer visits, trade shows and remote working, salary is £45-55,000pa
Duties for the successful Sales Executive:
- Identify and develop new business opportunities across a range of technical and manufacturing sectors
- Promote the companys manufacturing capabilities and value-added services
- Prepare and present product and service information to prospective clients
- Build and maintain strong relationships with both new and existing customers
- Understand customer technical requirements and work with internal engineering and production teams to deliver appropriate solutions
- Manage customer accounts and ensure high levels of customer satisfaction
- Research and identify new market opportunities
- Attend trade shows, networking events, and customer visits to promote the companys capabilities
- Maintain accurate records of sales activities, communications, and pipeline opportunities within CRM systems
- Follow up on leads, quotations, and customer enquiries
Requirements for the successful Sales Executive: Essential
- Proven experience in B2B sales, ideally within manufacturing or technical products
- Strong communication, negotiation, and relationship-building skills
- Ability to understand and communicate technical products or solutions
- Self-motivated with a results-driven mindset
- Strong organisational and time management skills
- Experience using CRM systems and Microsoft Office
Desirable
- Experience within technical manufacturing, engineering, or electronics-related sectors
- Existing contacts within relevant industries
- Knowledge of manufacturing processes and supply chains
Benefits for the successful Sales Executive:
- Competitive base salary
- Commission / performance-based bonus structure
- Pension scheme
- Travel expenses covered
- Remote working
- Opportunity to attend industry events and trade shows
If you have the required skills and experience please apply today and Yasmin will call you. ....Read more...
Type: Permanent Location: Hilsea,England
Start: 11/03/2026
Salary / Rate: £45000 - £550000 per annum
Posted: 2026-03-11 08:53:04
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Expression of Interest: Senior Product Managers - Lifecycle Growth & Retention
Location: Sydney / Hybrid opportunities Industry: FinTech / Financial Services / Digital Platforms
The Opportunity
Parity Consulting is currently building a network of Senior Product Managers who specialise in lifecycle growth and retention. We are working closely with a number of high-growth digital and fintech organisations who are increasingly focused on maximising the value of existing customers — not just acquiring new ones.
As a result, we are keen to connect with Product Managers who have built strategies and product experiences designed to increase activation, utilisation, renewal, and long-term customer value. This is not a traditional product role focused purely on feature delivery.
Instead, these roles sit at the intersection of product, data, and commercial strategy, with a clear mandate to strengthen retention and lifecycle engagement.
About the Role
In these types of roles, Senior Product Managers take ownership of the post-acquisition customer journey — shaping how customers engage with a product after onboarding and ensuring the experience continues to deliver value over time. You would typically partner with Data, Risk, Finance, Growth, and Engineering teams to design scalable product capabilities that improve retention outcomes and drive measurable commercial impact. The focus is on turning single-use customers into long-term, engaged users through thoughtful product design, behavioural insights, and data-driven lifecycle strategies.
Key Areas of Focus
Lifecycle Strategy Designing and delivering product initiatives that strengthen engagement across the full customer lifecycle — from activation through to renewal and repeat usage. Product-Led Retention Building features and experiences that proactively reduce churn, including self-serve journeys, in-product prompts, and automated re-engagement mechanisms. Customer Lifecycle Optimisation Improving the product experience after onboarding to encourage deeper utilisation, repeat engagement, and long-term customer relationships. Commercial Product Thinking Translating business objectives, pricing models, or eligibility rules into scalable product logic that supports sustainable growth and retention. Cross-Functional Collaboration Working closely with teams across data, engineering, finance, and risk to ensure lifecycle initiatives deliver measurable impact to customer value and portfolio performance.
Ideal Experience
We are particularly interested in speaking with Product Managers who bring: Experience building product strategies focused on retention, lifecycle engagement, or repeat usage A track record of delivering product-led growth initiatives beyond initial acquisition Strong commercial thinking, with the ability to link product initiatives to customer lifetime value, portfolio performance, or revenue growth Experience partnering closely with data teams to identify behavioural signals and engagement opportunities Confidence working in cross-functional environments involving technical, commercial, and operational stakeholders Backgrounds in fintech, lending, SaaS, marketplaces, or other digital platforms where retention and utilisation are key success metrics
Why Connect?
Parity Consulting partners with a range of innovative fintech and digital organisations across Australia.
While this specific opportunity is not yet live, we are proactively building our network of Product Managers who specialise in lifecycle growth and retention, as this skillset is becoming increasingly sought after. If your experience centres on driving long-term customer engagement through product, we would love to connect. ....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Salary / Rate: Up to AU$0.00 per annum
Posted: 2026-03-11 02:49:53
