Expression of Interest: Senior PM; Lifecycle Growth & Retention

Expression of Interest: Senior Product Managers - Lifecycle Growth & Retention

Location: Sydney / Hybrid opportunities
Industry: FinTech / Financial Services / Digital Platforms

Parity Consulting is currently building a network of Senior Product Managers who specialise in lifecycle growth and retention.

We are working closely with a number of high-growth digital and fintech organisations who are increasingly focused on maximising the value of existing customers — not just acquiring new ones.

As a result, we are keen to connect with Product Managers who have built strategies and product experiences designed to increase activation, utilisation, renewal, and long-term customer value.

This is not a traditional product role focused purely on feature delivery.

Instead, these roles sit at the intersection of product, data, and commercial strategy, with a clear mandate to strengthen retention and lifecycle engagement.

In these types of roles, Senior Product Managers take ownership of the post-acquisition customer journey — shaping how customers engage with a product after onboarding and ensuring the experience continues to deliver value over time.

You would typically partner with Data, Risk, Finance, Growth, and Engineering teams to design scalable product capabilities that improve retention outcomes and drive measurable commercial impact.

The focus is on turning single-use customers into long-term, engaged users through thoughtful product design, behavioural insights, and data-driven lifecycle strategies.

Lifecycle Strategy
Designing and delivering product initiatives that strengthen engagement across the full customer lifecycle — from activation through to renewal and repeat usage.

Product-Led Retention
Building features and experiences that proactively reduce churn, including self-serve journeys, in-product prompts, and automated re-engagement mechanisms.

Customer Lifecycle Optimisation
Improving the product experience after onboarding to encourage deeper utilisation, repeat engagement, and long-term customer relationships.

Commercial Product Thinking
Translating business objectives, pricing models, or eligibility rules into scalable product logic that supports sustainable growth and retention.

Cross-Functional Collaboration
Working closely with teams across data, engineering, finance, and risk to ensure lifecycle initiatives deliver measurable impact to customer value and portfolio performance.

We are particularly interested in speaking with Product Managers who bring:

Experience building product strategies focused on retention, lifecycle engagement, or repeat usage

A track record of delivering product-led growth initiatives beyond initial acquisition

Strong commercial thinking, with the ability to link product initiatives to customer lifetime value, portfolio performance, or revenue growth

Experience partnering closely with data teams to identify behavioural signals and engagement opportunities

Confidence working in cross-functional environments involving technical, commercial, and operational stakeholders

Backgrounds in fintech, lending, SaaS, marketplaces, or other digital platforms where retention and utilisation are key success metrics

Parity Consulting partners with a range of innovative fintech and digital organisations across Australia.

While this specific opportunity is not yet live, we are proactively building our network of Product Managers who specialise in lifecycle growth and retention, as this skillset is becoming increasingly sought after.

If your experience centres on driving long-term customer engagement through product, we would love to connect.