-
Job Description:
Our client, a leading financial advisory firm, is currently recruiting for a Transfer Administration Manager to join the team on a permanent basis.
In this role, you will be responsible for the process management and performance of the business's Investments pension transfers processing and servicing teams.
Skills/Experience:
Transfer administration experience
Proven track record of leading high performing team
Experience in similar role, managing both pensions/ISA/GIA transfers processing and servicing teams around the flow of work, achieving customer satisfaction.
Strong excel skills
Project management skills
Process improvement skills
Core Responsibilities:
Manage the pensions/ISA/GIA transfers processing & servicing teams
Create a high performing team
Take ownership of incidents updates and closures
Support your teams by overseeing quality checks, complaint handling, breach reporting, escalation, attestation and resolution and to ensure and your teams tasks completed is of a high standard and compliant
Take ownership of team reports & MI produced for the management teams including Monthly MI/Reports and ensure completion within timescales
Manage any third-party relationships with regulators & suppliers
Monitoring the performance of the teams against SLAs and taking steps to maintain high levels of service as required
Produce & maintain teams MI and assist in the analysis and identification of relevant trends and issues, making appropriate recommendations and implement appropriate actions
Mange delivery of routine project work when required
Take ownership of new and inflight RFWs to completion
Ensure pensions/ISA/GIA transfers processing and servicing tasks are carried out correctly in the teams within Service Level Agreements (SLAs)
Ensure that Service Level Agreements (SLAs) are in place
Ensure that complaints are resolved within KPI timescales
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16112
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2025-09-18 08:51:25
-
We are seeking an experienced ServiceNow Process Architect to join a leading organisation in the UAE.
This role is open to candidates already residing in Dubai or Abu Dhabi, as no relocation package is available.
Key Responsibilities
- Lead the design and optimisation of ServiceNow processes across multiple modules (ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, ITAM).
- Act as a subject matter expert, providing guidance to clients and internal teams on ITIL-aligned service management practices.
- Engage with stakeholders to gather requirements, document business processes, and develop functional specifications.
- Translate business requirements into scalable, efficient ServiceNow solutions.
- Collaborate with technical teams to ensure configurations, customisations, and integrations align with process designs.
- Support testing and validation phases, creating test scripts and guiding UAT to ensure accurate solution delivery.
- Mentor junior team members and provide expert input on process improvements and platform best practices.
Required Experience & Qualifications
- 4+ years of hands-on ServiceNow experience across multiple modules.
- Proven experience in process design, configuration, and consulting.
- ServiceNow CSA (Certified System Administrator) required.
- At least three ServiceNow CIS (Certified Implementation Specialist) certifications.
- ITIL 4 Foundation certification.
- Strong stakeholder management, communication, and problem-solving skills.
- Ability to work independently and within a team.
Nice to Have ....Read more...
Type: Permanent Location: Dubai,United Arab Emirates
Start: 17/09/2025
Salary / Rate: AED18000 - AED25000 per month
Posted: 2025-09-17 11:47:12
-
We are looking for a talented ServiceNow Process Architect / Consultant to join our growing team in Johannesburg.
This role will suit someone who thrives on designing smart business processes, enabling digital transformation, and helping organisations unlock maximum value from the ServiceNow platform.
What Youll Be Doing
- Act as a trusted advisor and subject matter expert across ServiceNow modules including ITSM, ITOM, CSM, HRSD, ITBM, GRC, FSM, and ITAM.
- Guide clients on modern service management practices aligned to ITIL 4.
- Engage with stakeholders to capture and translate requirements into functional designs and solution blueprints.
- Shape and document new workflows and processes that improve efficiency, customer experience, and business outcomes.
- Partner with technical teams to ensure designs are built, configured, and delivered to spec.
- Prepare test scripts, support UAT, and act as the key point of contact for process-related queries.
- Deliver stakeholder training and ensure smooth adoption of new processes.
- Contribute to continuous improvement initiatives and knowledge sharing within the team.
- Build strong client relationships by consistently delivering high-quality outcomes.
What Were Looking For
- 4+ years experience working with ServiceNow and IT Service Management frameworks.
- Proven background in process design, configuration, and consulting.
- Experience across multiple ServiceNow modules (at least three of: ITSM, ITOM, CSM, HRSD, ITBM, FSM, ITAM, GRC).
- ServiceNow CSA (Certified System Administrator) required.
- At least three Certified Implementation Specialist (CIS) certifications.
- ITIL 4 Foundation certification.
- Strong communication skills with the ability to engage at all levels of a business.
- Track record of mentoring, problem-solving, and delivering projects in Agile environments. ....Read more...
Type: Permanent Location: Johannesburg,South Africa
Start: 17/09/2025
Salary / Rate: ZAR20000 - ZAR80000 per month
Posted: 2025-09-17 10:58:16
-
Job Description:
Our client in Newcastle is looking for an AI Implementation Champion to work closely with senior leadership to design and deliver an AI roadmap, build organisational literacy, and surface opportunities that create measurable value.
Skills/Experience:
Essential:
Demonstrable experience driving technology-led change, ideally within data or AI programmes.
Strong communication and facilitation skills across business and technical audiences.
Ability to explain complex AI concepts in a clear, business-friendly way.
Proven experience developing education, training, or enablement programmes.
Familiarity with governance and risk management frameworks in a regulated environment.
Desirable:
Understanding of large language models, Microsoft Copilot, or similar generative AI tools.
Experience embedding innovation within complex, multi-stakeholder organisations.
Knowledge of change management principles.
Core Responsibilities:
AI Strategy & Implementation:
Partner with the CTO to define and evolve a practical, business-focused AI strategy.
Develop and maintain a delivery roadmap linked to organisational priorities, categorised into:
Operational Efficiency - reducing effort and error in repetitive tasks.
Operational Effectiveness - enhancing precision, speed, and quality of processes.
Differentiation - creating unique capabilities that strengthen competitive advantage.
Shape and oversee implementation of AI use cases, ensuring ownership, tracking, and delivery of clear business value.
AI Education & Cultural Enablement:
Design and deliver an internal AI education programme tailored to operators, managers, and senior stakeholders.
Lead awareness sessions, demos, and onboarding material to build confidence in responsible AI adoption.
Produce accessible resources such as playbooks, FAQs, and guidance documents to support teams in identifying opportunities.
Foster a healthy, creative AI mindset that encourages innovation while managing expectations.
Stakeholder Engagement & Opportunity Surfacing:
Act as a trusted advisor across departments, supporting leaders to understand and embrace AI opportunities.
Proactively identify high-impact use cases where AI can improve efficiency or unlock new capabilities.
Translate business needs into structured requirements, working with technical teams to assess feasibility.
Prioritise opportunities based on alignment to strategy, business value, risk, and readiness.
Risk Engagement & Governance:
Partner with risk, compliance, and security teams to ensure alignment with regulatory and internal standards.
Embed governance principles into the AI delivery lifecycle, covering data privacy, auditability, explainability, and fairness.
Maintain robust records of AI implementation decisions to ensure traceability of data, models, and outcomes.
Equip users to understand both the capabilities and limitations of AI tools.
Outcome Tracking & Continuous Improvement:
Define metrics to evaluate the success and impact of AI initiatives.
Ensure implemented solutions are embedded into business-as-usual operations.
Use feedback loops to refine the education programme, strategy, and delivery pipeline, ensuring continuous improvement.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16192
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2025-09-11 15:34:56
-
Technology and consulting service company is looking to expand their team with a Scrum Master.
Leading projects using available practices and tools establishing project roadmaps with on-time and on-budget project goals.
The main responsibilities of a Scrum Master include
Keep informed on business data and implement solutions for technological and process improvements within the context of overall business processes
Co-ordinate the information gathering and reporting process, reviewing trends and comparing to expectations.
Identify relationships and linkages, anticipates issues and identifies root causes and effects.
Identify opportunities for continuous improvement and work across teams to achieve group goals.
Develops a network to support and add value to client engagements including company, clients and external professional networks
For you to be the ideal Scrum Master candidate, you will:
Bachelor???s Degree in Computer Science, Information Systems, or other related field.
Achieved a formal certification as a Scrum Master, Kanban Lead, Lean Six Sigma certification or similar Agile approach.
Ability to deliver Agile Training course to clients
Actively involved in the Agile community (Expleo, Locally or Globally) through participation, publications or speaking events ....Read more...
Type: Permanent Location: Belfast, Northern Ireland
Start: ASAP
Duration: Permanent
Salary / Rate: £50000 - £60000 Per Annum None
Posted: 2025-09-10 21:31:51
-
Job Description:
Are you a part-qualified accountant, ideally with some experience working within a financial services setting? Core-Asset Consulting is partnering with a leading global asset management firm to recruit a Global Revenues Analyst for their Edinburgh office.
This is an exciting opportunity to join a highly respected firm with an international presence, working at the heart of their finance function.
The successful candidate will play a key role in revenue reporting, financial controls, and supporting strategic business initiatives.
Skills/Experience:
Part-qualified CA/ACA/ACCA/CIMA preferred.
Previous experience within financial services, ideally investment management.
Strong analytical and problem-solving skills, with the ability to summarise complex information.
Highly organised, detail-focused, and comfortable working to tight deadlines.
Excellent communication skills, both written and verbal, with confidence engaging across all levels of the business.
Proactive and adaptable, with the initiative to identify and deliver process improvements.
Core Responsibilities:
Ensure strong financial controls and procedures are maintained across the general ledger.
Review and record revenue, accruals, and related expenses in accordance with US GAAP.
Perform monthly reconciliations of invoices and balance sheet accounts.
Analyse monthly revenue figures and accruals, providing insightful commentary on revenue and debtors.
Support ad hoc projects including updates to operational policies and procedures.
Provide timely responses to internal and external stakeholders on finance-related queries.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16221
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS ....Read more...
Type: Contract Location: Edinburgh, Scotland
Start: ASAP
Posted: 2025-09-10 08:44:44
