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Infrastructure Engineer (Hybrid)
________________________________________
Location: City of London
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
As Desktop Infrastructure Engineer you will manage SCCM deployments, maintain system images, and troubleshoot Windows OS and Citrix issues.
The role involves effective communication with technicians and users across Europe and Asia, ensuring high-quality support and consistent infrastructure standards.
Responsibilities
, Manage SCCM deployments, applications, and system images.
, Resolve Windows OS issues to reduce user disruption.
, Provide advanced Citrix troubleshooting for performance stability.
, Support and document requirements for Group, Azure/Entra, and Intune policies.
, Act as the main contact for technicians across Europe and Asia.
, Align infrastructure standards with US counterparts.
, Build strong connections with service teams and users.
, Gather feedback and ensure consistency across regional infrastructure.
Candidate Requirements
Essential Skills and personal qualities
, Proven experience in endpoint infrastructure management with SCCM and Windows OS troubleshooting.
, Strong knowledge of Citrix environments and troubleshooting techniques.
, Familiarity with Group Policies, Azure/Entra, and Intune policies.
, Excellent problem-solving skills with a proactive, solution-oriented approach.
, Ability to work independently and collaboratively in a fast-paced, multicultural setting.
, Experience supporting users across Europe and Asia is advantageous.
, Proficiency in SCCM, Citrix, Windows OS (10 & 11), Office 365, Azure, Intune, PowerShell, and ServiceNow.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2024-11-15 16:07:47
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The QC Manager will lead quality control efforts in the Mid-Atlantic region.
The QC Manager will visit ongoing projects to ensure that application methods are being followed.
The QC Manager will also evaluate the onsite safety setup utilized to ensure that both OSHA and WTI safety compliance are met.
The QC Manager is responsible for fact-finding/troubleshooting of field issues, and will coordinate with the product team as necessary.
The QC Manager is responsible for ensuring proactive response and field intelligence required to manage customer satisfaction by ensuring proper communication of job site conditions, trends in product, project, applicator, etc.
to appropriate parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform Job Site Inspections as they relate to quality assurance and safety.
Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work is completed properly and that the customer is fully satisfied.
Conduct and foster professional and timely communication (via email, voicemail, or in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services and materials. Direct WTI field resources in fact-finding/troubleshooting field issues, including documentation of conditions, preparing scope of work, receiving and reviewing labor quotes if applicable, etc.
to remediate based on the issue found.
If leak calls have required multiple visits by WTI, go to the job site to review conditions and determine the possible cause.
In cases where multiple visits have been required for leaks, going out directly to review what issues are. Ability to review potential warranty issues by visiting the job site to see what issues are, communicate with the sales force and warrant group as necessary on the best course of action.
Direct the sales rep to contact the product group help desk email after the initial investigation if necessary for further warranty review. Stay abreast of best practices and ensure continual education for the team and reps. Identify areas for improvement in internal processes or system deficiencies and implement effective or possible solutions to meet changing needs and requirements. Keep Field Supervisors, Foremen, and RBM well informed of development/resolution efforts and serve as the liaison between Field staff and customers Communicate and enforce product/system standards. Continually seek opportunities to increase customer satisfaction and deepen relationships. Apply for this ad Online! ....Read more...
Type: Permanent Location: New Brunswick, New Jersey
Posted: 2024-11-15 14:13:16
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IT Support Engineer
1st / 2nd Line Support
Luton - on site Monday - Friday 9am - 5:30pm (on-call rota)
£30,000 per annum
Highly motivated and skilled IT 1st / 2nd Line Support Engineer required for leading client based in Luton to be the first point of contact for IT incidents, requests and service-related issues, providing both technical support and troubleshooting expertise in a fast-faced, ITIL driven environment.
In addition, you will liaise with all members of the IT department to ensure that tasks that cannot be personally completed are escalated to the appropriate party, with a view to ensuring the swift resolution of faults.
This position offers opportunities for growth and development within a rapidly evolving IT organization and would be suitable for someone looking for their first or second role in IT or someone newly qualified/graduated from college or university in related field.
Main duties:
Act as the first line of support for IT incidents and service requests.
Log and track incidents through the ITSM tool, ensuring they are classified and prioritised correctly.
Resolve incidents within agreed SLAs, to minimising the disruption to systems critical to the operation.
Escalate unresolved issues to 2nd/3rd line and resolver teams while ensuring effective communication and follow-up until resolution.
Keep incidents and requests up to date with detailed progress notes and communicate with all relevant parties affected by any task in a timely, professional manner.
Provide remote support to end-users on a wide range of IT issues, including hardware, software, and networking problems.
Assist in the monitoring of critical systems and IT services.
Complete daily checks such as backups from the night before.
Update and maintain knowledge base articles and internal documentation to assist with common support requests and to improve the efficiency of the support process.
Provide basic training to users on IT systems, tools, and processes, helping to enhance user experience and productivity.
Provide support for Microsoft and Office 365.
Perform Installations, configurations, setting up of workstations and mobile devices.
To take a pro-active approach in this job role, through monitoring the performance of systems and making regular routine inspections of installed equipment and taking corrective avoidance actions to prevent wider problems.
Be responsible for the day-to-day delivery of first-line support to the organisation
Provide out of hours support to the airport userbase as part of a Rota
Key requirements:
Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy, Ivanti, Cherwell) for logging, tracking, and resolving incidents and service requests.
Understanding of ITIL processes, particularly Incident, Service Request, and Knowledge Management.
Knowledge of basic networking concepts, hardware troubleshooting, operating systems (Windows, MacOS, Linux), and software applications.
Experience with Active Directory, Office 365, Microsoft Exchange, and standard desktop applications (MS Office, Teams, SharePoint).
An ambition to constantly learn new skills to advance own knowledge and gain formal qualifications, with an understanding that study time outside of working hours may be required for career development.
A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results.
A very good team working ethic, communicating with colleagues in a clear and professional manner, whilst maintaining a customer-service focused approach.
The ability to work alone using own initiative and managing support calls to a high standard.
Strong problem-solving skills and the ability to prioritise tasks effectively.
Excellent verbal and written communication skills, with the ability to interact confidently with end-users at all levels to maintain department's commitment to customer excellence.
Interested? Please submit your updated CV to Lucy Morgan at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
....Read more...
Type: Permanent Location: Luton, England
Salary / Rate: Up to £30000 per annum
Posted: 2024-11-15 11:45:31
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.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Manchester
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it.
Laugh hard and work hard with some of the best and brightest in the tech industry.
Our client has created the world's first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do.
Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems.
They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products.
They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work.
This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server.
Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Manchester, UK / Remote Working
Salary: £75,000 - £110,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Duration: Permanent
Salary / Rate: £75000 - £110000 per annum + Bonus + Pension + Benefits
Posted: 2024-11-15 02:00:04
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.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - London
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it.
Laugh hard and work hard with some of the best and brightest in the tech industry.
Our client has created the world's first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do.
Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems.
They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products.
They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work.
This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server.
Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: London, UK / Remote Working
Salary: £75,000 - £110,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £75000 - £110000 per annum + Bonus + Pension + Benefits
Posted: 2024-11-15 02:00:02
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Global IT Support Service Desk Analyst (11am - 7pm)
________________________________________
Location: City of London
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
The Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff.
In the role of Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.
Responsibilities
, Addressing customer requests promptly with a focus on exceptional service.
, Monitoring ticket status, following up with technicians, and contacting users after resolution for quality assurance.
, Responding to Service Desk calls, resolving issues on first contact, and escalating complex cases to technicians.
, Logging inquiries and maintaining accurate records in the Service Desk tracking system.
, Participating in training to stay updated on current and new technologies for effective support.
, Following the Firm's Policies and Procedures while providing user support and utilizing best practices.
, Assisting with additional tasks and projects to support Service Desk operations.
Candidate Requirements
Essential Skills and personal qualities
, Strong communication skills with the ability to develop tactical plans.
, Proficient in operating systems and core applications, including Microsoft Windows 10, Office 365 Suite.
, Excellent troubleshooting skills for PC-related issues.
, Intermediate networking knowledge, including wireless technologies.
, Familiar with Internet Explorer, Firefox, and Microsoft Edge browsers.
, Available for on-call and overtime work as needed.
, Extensive experience in a professional services environment, preferably within a law firm.
, Preferred experience at a team lead level or above, with knowledge of iManage Work, Citrix/VPN, Microsoft Multi-factor Authentication, and ITSM ticket management systems.
, Bachelor's degree preferred.
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2024-11-14 14:28:52
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Snr AV Desktop Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems.
You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues.
You will be able to communicate in a professional manner to clients on the phone to help through any problems that arise.
You will effectively manage your time to make sure all tickets are completed to match agreed SLAs.
End user clients will be in both the blue chip corporate world and high end hospitality / hotels.
You will also be supporting a team of av field service engineers where you will be the go to person to help them find a solution to any issue.
If you have the relevant AV knowledge that encompasses the below please send your CV asap.
Crestron, Lutron, switching
Audio DSP, Audinate Dante QSC Q-SYS
Installation, Integration, Commissioning, Support, Service, Maintenance, desktop
Lighting, sound, audio
VC Poly, MTRs, Teams, Zoom
Boardrooms, Meeting rooms, Learning spaces, Auditoria, Ball rooms
IT networks, Cisco, Draytek, Microsoft
Logitech, Yealink, Neat, Bose
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV ....Read more...
Type: Permanent Location: Buckinghamshire, England
Salary / Rate: £40000 - £50000 per annum
Posted: 2024-11-14 11:04:05
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Operations Manager - Managed Services
A highly profitable, and well-regarded Managed Services Provider are looking for a Senior Operations Manager to join the team and will act as a line manager for several technical teams, such as their NOC, Core, Service Desk and Network Architecture teams.
This business is looking for an operationally focused individual who can take ownership, and responsibility for the day to day efficiency of the business including the implementation of new processes and SLA/KPI management to contribute to the continued growth.
Key Responsibilities:
Oversee the management of the Network Operations Center (NOC), Core Networking, Service Desk, and Network Architecture teams.
Ensure seamless operational performance and service delivery.
Develop and implement operational strategies to enhance efficiency and productivity.
Monitor and manage operational budgets and resources.
Foster a culture of continuous improvement and high performance.
Collaborate with senior leadership to align operational goals with business objectives.
Ideal Candidate:
Proven experience in an Operational Management role within a Network Provider, ISP, or MSP.
Strong leadership and team management skills.
Excellent understanding of NOC, Service Desk, and Network Architecture operations.
Ability to develop and implement effective operational strategies.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Paying between 75-90k, depending on experience + car allowance.
Hybrid based - 3 days per week in Birmingham.
Must be eligible to work in the UK.
....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £75000 - £90000 per annum + + Car Allowance
Posted: 2024-11-12 16:43:27
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is Sales and Distribution.
The scope of responsibility is for Tremco North American operations; all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in a given functional area, such as: sales & distribution, finance & accounting or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale project and provides appropriate status information regarding projects. Coordination.
Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in Customer Service and or Distribution. 4+ Years SAP S/4HANA implementation experience is preferred. 3+ Years SAP Super User in related discipline.
- Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Experience in SalesForce integration with SAP would be an asset Building reports in PowerBI knowledge would be an asset
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Skills and Abilities:
None.
Other Qualifications:
In-depth EDI knowledge is preferred
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations.
(0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions.
(80 - 100%) Exposure to CRT's.
(80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations.
(0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs.
Laptop & Files.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:12:22
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR).
The scope of responsibility is for Tremco Americas operations all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance or accounting is preferred.
SAP Certification in RAR and related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations.
(0-50%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:12:21
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JOB DESCRIPTION
GENERAL SUMMARY: RPM is looking to add an Associate, IT Help Desk Support to the Corporate IT team to help provide user support of its Corporate Staff and subsidiaries.
This role is an excellent first step into a global organization in the midst of a digital transformation in an effort to become more data driven.
This role will report to the Lead, IT Help Desk Support.
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned. Perform first-level hands on incident management and problem management/troubleshooting. Set up and configure user equipment including but not limited to laptops, desktop and mobile devices. Administer IT service requests, which include necessary communication with appropriate users and other IT staff members. Track issues via ticketing system. Assist with hardware and peripheral inventory. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and abilities required.
Experience and Education Required:
1-3 years' experience with IT end-user support. Experience supporting Microsoft 365 software including Outlook, Word, Excel, Powerpoint, Teams and OneDrive/Sharepoint. Experience with supporting computing and mobile devices (laptop, desktop, tablet, mobile phones). Associate's degree or higher preferred; or equivalent work experience.
Specific Knowledge, Skills, and Abilities Required:
Excellent written and verbal communication skills. Excellent troubleshooting skills Good research skills. Experience working in a distributed team-oriented, collaborative environment. Travel as required (typically 0-20%)
Benefits and Compensation
The employee will be eligible to participate in all applicable corporate benefit programs which include a defined benefit pension plan, a company-matched 401(k), medical and dental plans, group life and disability plans, and employee assistance program.
The employee will also be eligible for paid vacation, PTO, paid holidays, and tuition reimbursement.
Employee will be eligible for annual merit increases and bonus.
Hybrid work schedule available at Brunswick Hills, Ohio office.Apply for this ad Online! ....Read more...
Type: Permanent Location: Medina, Ohio
Posted: 2024-11-12 14:51:47
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9-month contract Up to £38,000 - £42,000 + BenefitsIn order to deliver a broad ranging, companywide, internally focussed IT support function to all members of the team, a self-starting IT professional is required to join our client's friendly, fun and innovative IT team on a 9-month contract.Reporting to the IT Service Desk Manager, the ideal candidate will have an understanding of providing excellent IT Service Delivery, IT Systems administration and maintenance.
They will also be tech-savvy, curious, and possess excellent troubleshooting skills, overseeing the maintenance, development, and use of IT systems.Ultimately, the successful job seeker will discover, develop, and implement efficient ways of supporting the IT Service Desk with attention to efficiency, security, and confidentiality being key requirements of the role.
In addition, great communication skills and the ability to build relationships with end users are also essential.Key Responsibilities
Co-ordination of the provision of quality IT Support Services providing a technical point of escalation for incidents, requests, and problems.
Bring innovation to systems, ensuring IT Services are proactively administered and maintained.
Deliver top-notch technical 1st to 2nd line support to end-users, promptly and effectively addressing hardware, software, and network issues.
Diligently performing all IT administration and procurement tasks needed.
The technical lead for Audio Visual equipment at company events.
Contribute to the development and refinement of internal IT support processes and procedures, streamlining operations for enhanced efficiency.
Collaborate with cross-functional teams to identify opportunities for process automation and implement innovative solutions.
Proactively identify recurring issues and work to implement preventive measures to minimize downtime and optimize user experience.
Provide training and create user-friendly documentation to empower employees to resolve common IT issues independently.
Promoting compliance of all company policies, including adhering to Company data security policy.
Complete all appropriate GxP/SOP training and adhere to all role specific SOP requirements.
Skills & Experiences
Strong problem-solving skills, with the ability to troubleshoot complex technical issues.
Excellent communication and collaboration skills.
Excellent understanding of IT service delivery - preferably ITIL.
Experience working in a Cloud First environment (SaaS, PaaS, AWS, Azure, etc.)
Experience in Google Workspace, AWS, MS365, Egnyte, Windows/Mac/Mobile device administration
Live and promote the company values - Teamwork, Excellence, Innovation and Momentum
This is a wonderful contract opportunity for an enthusiastic IT Support Administrator with genuine 1st and 2nd line experience to join a supportive, growing organisation in a highly influential role.
Apply Now! ....Read more...
Type: Contract Location: Abingdon, England
Start: ASAP
Duration: 9 months
Salary / Rate: £38000.00 - £42000.00 per annum + 9 mth contract + Benefits
Posted: 2024-11-12 08:53:58
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Job Title: AV Event TechnicianLocation: London & SurroundsReports To: AV/Technical ManagerJob Type: Full-Time, On-Site and Event-BasedSalary: Competitive
Role Overview
The AV Event Technician is responsible for setting up, operating, and supporting audio-visual equipment for a wide range of events, including corporate meetings, conferences, live performances, and exhibitions.
This role involves working closely with event coordinators, clients, and technical teams to deliver seamless AV experiences, often under tight deadlines and in dynamic environments.
The ideal candidate will have hands-on experience with AV technology, a customer-focused attitude, and the ability to troubleshoot technical issues in real time.
Key Responsibilities
Setup and Operation
Install and configure audio, visual, and lighting equipment for events, including projectors, screens, microphones, speakers, video displays, lighting rigs, and control systems.
Operate sound desks, lighting consoles, and video equipment during events, ensuring high-quality performance and minimal disruption.
Run technical rehearsals and sound checks, collaborating with speakers, performers, and clients to confirm equipment settings.
Technical Support and Troubleshooting
Provide on-site technical support during events, addressing issues quickly to minimize interruptions.
Conduct routine maintenance on AV equipment, ensuring readiness and reliability.
Identify and troubleshoot hardware or software issues with AV systems and escalate unresolved issues to senior technicians if necessary.
Customer Service and Communication
Act as a point of contact for clients during events, providing professional and courteous assistance.
Communicate technical information effectively to both technical and non-technical clients and team members.
Ensure a high standard of customer service and support for all AV services.
Inventory and Equipment Management
Assist with equipment preparation for each event, including testing, packing, and loading/unloading.
Manage and track inventory of AV equipment, identifying any missing or damaged items.
Ensure that all equipment is cleaned, stored, and maintained according to company standards.
Health and Safety Compliance
Adhere to all health and safety regulations and company policies, especially when working at height or with heavy equipment.
Conduct risk assessments and ensure safe practices when setting up equipment and managing event logistics.
Skills and Qualifications
Proven experience as an AV Technician in events, hospitality, or a related industry.
Strong knowledge of AV systems including sound desks, video projectors, lighting consoles, and associated control software.
Proficiency in troubleshooting AV equipment and resolving technical issues.
Excellent communication skills with a customer-focused approach.
Ability to work under pressure in a fast-paced environment and adapt to changes quickly.
Full UK Driving License may be required.
Relevant certifications (e.g., AVIXA CTS) or training in AV technology are beneficial but not essential.
Work Conditions
This role often involves long hours, weekend work, and travel between event locations.
Lifting and physical activity are required, as well as work at height for some setups.
Flexibility with working hours is essential, as event schedules may vary.
Benefits
Competitive salary with overtime opportunities.
Access to ongoing training and certifications to expand AV skills.
Opportunities for career growth within a dynamic event production team.
....Read more...
Type: Permanent Location: City of London, England
Posted: 2024-11-12 08:09:14
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Job Title: AV Event TechnicianLocation: ManchesterReports To: AV/Technical ManagerJob Type: Full-Time, On-Site and Event-BasedSalary: Competitive
Role Overview
The AV Event Technician is responsible for setting up, operating, and supporting audio-visual equipment for a wide range of events, including corporate meetings, conferences, live performances, and exhibitions.
This role involves working closely with event coordinators, clients, and technical teams to deliver seamless AV experiences, often under tight deadlines and in dynamic environments.
The ideal candidate will have hands-on experience with AV technology, a customer-focused attitude, and the ability to troubleshoot technical issues in real time.
Key Responsibilities
Setup and Operation
Install and configure audio, visual, and lighting equipment for events, including projectors, screens, microphones, speakers, video displays, lighting rigs, and control systems.
Operate sound desks, lighting consoles, and video equipment during events, ensuring high-quality performance and minimal disruption.
Run technical rehearsals and sound checks, collaborating with speakers, performers, and clients to confirm equipment settings.
Technical Support and Troubleshooting
Provide on-site technical support during events, addressing issues quickly to minimize interruptions.
Conduct routine maintenance on AV equipment, ensuring readiness and reliability.
Identify and troubleshoot hardware or software issues with AV systems and escalate unresolved issues to senior technicians if necessary.
Customer Service and Communication
Act as a point of contact for clients during events, providing professional and courteous assistance.
Communicate technical information effectively to both technical and non-technical clients and team members.
Ensure a high standard of customer service and support for all AV services.
Inventory and Equipment Management
Assist with equipment preparation for each event, including testing, packing, and loading/unloading.
Manage and track inventory of AV equipment, identifying any missing or damaged items.
Ensure that all equipment is cleaned, stored, and maintained according to company standards.
Health and Safety Compliance
Adhere to all health and safety regulations and company policies, especially when working at height or with heavy equipment.
Conduct risk assessments and ensure safe practices when setting up equipment and managing event logistics.
Skills and Qualifications
Proven experience as an AV Technician in events, hospitality, or a related industry.
Strong knowledge of AV systems including sound desks, video projectors, lighting consoles, and associated control software.
Proficiency in troubleshooting AV equipment and resolving technical issues.
Excellent communication skills with a customer-focused approach.
Ability to work under pressure in a fast-paced environment and adapt to changes quickly.
Full UK Driving License may be required.
Relevant certifications (e.g., AVIXA CTS) or training in AV technology are beneficial but not essential.
Work Conditions
This role often involves long hours, weekend work, and travel between event locations.
Lifting and physical activity are required, as well as work at height for some setups.
Flexibility with working hours is essential, as event schedules may vary.
Benefits
Competitive salary with overtime opportunities.
Access to ongoing training and certifications to expand AV skills.
Opportunities for career growth within a dynamic event production team.
....Read more...
Type: Permanent Location: Manchester, England
Posted: 2024-11-12 08:04:47
-
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site.
This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team.
You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site's compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4182RC - Branch Manager ....Read more...
Type: Permanent Location: Chelmsford, England
Start: 11/12/2024
Salary / Rate: £40000 - £50000 per annum + + pension + life assurance + benefits
Posted: 2024-11-11 12:00:03
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IT Support Analyst
Stoke-On-Trent
Hybrid - 3-4 days on site per week
£28,000 per annum
Great opportunity for an IT Support Analyst to provide all levels of support across the clients application catalogue and technology landscape in line with Service Level Agreements and to undertake consultation and advisory responsibilities for any project work as required.
Key responsibilities:
To provide all Service Desk support activities and assistance to end users in the recording and resolution of incidents requests and problems, including diagnosing and triaging of hardware requests and buildsTo ensure that all end user raised incidents and service requests are clearly logged in the Service Desk portal, maintaining accurate log entries through to resolutionTo perform basic trouble shooting on all supported technology & applications, identifying recurring issues and as appropriate, raising problem tickets to progress to resolutionTo maintain confidentiality regarding the information being processed, stored or accessed, in line with security policiesTo ensure any changes made are in line with the company change management processes as requiredTo recommend process or working practice changes to the management team to help remove process failures, redundant or over-engineered processesTo seek mentoring and personal development coaching from more experienced colleagues, and to maintain up to date knowledgebase articles.Participate in workshops to agree effective solutions to IT changeCommunicate and influence where necessary to business stakeholdersKey skills:
, Good IT skills, Ability to work to demanding timelines, Strong focus on team achievements but can work effectively without guidance, Excellent communication skills, Strong organisational skills, Strong prioritisation skills, Strong decision making skills, Ability to adapt and reprioritise solutions within tight time constraints, Strong interpretation of complex requirements, Demonstrates a willingness to learn, and a commitment to quality and continuous improvement, Customer service (end user) ethos, Excellent analytical and problem-solving skills, Knowledge of Microsoft Office 365 and Cloud (MS Azure) environments
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Stoke-on-Trent, England
Salary / Rate: Up to £28000 per annum
Posted: 2024-11-11 11:19:40
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Are you looking to progress your recruitment career, or are you looking for a new career entirely? Are you a combination of ambitious & driven, personable & articulate, influential & inquisitive, sales & delivery orientated, organised & problem solving, loyal & collaborative, and/or responsible & self-motivated - and are you seeking a career development opportunity where you can see and realise the results of your hard work? Regardless of whether you are currently working in recruitment or not, your current/previous experience or educational status, if you're able to demonstrate the right character traits then we have an amazing career opportunity for you.
The Company
Informed Recruitment are a growing IT & Tech Recruitment Consultancy dedicated to the delivery of high-quality permanent recruitment & contract consultancy solutions to businesses within specialist markets in the UK.
We are currently a small group of successful, conscientious, and hard-working people, continually looking for others to grow a team of ambitious people that take their work seriously but do so in an environment where they can have fun, enjoy professional development, look after one another, be financially rewarded, and share in each others success.
We are fiercely ambitious and competitive; however, we believe in going about our business in the right manner.
That means looking to partner with people for the long term based on trust and to deliver consistently, not to harass people or do just about anything for a quick sale.
We are searching for like-minded professionals that are bright, enthusiastic, positive, ambitious, mentally agile, conscientious, and driven.
The Role
As a Resourcing & Candidate Consultant you will pre-screen candidates before interview for suitability and conduct interviews; keep in regular contact to review progress, performance & availability; coach candidates on interview skills/skills testing; manage Contractor availability to meet client needs; market candidate; search/shortlist candidates in line with job requirements in a timely and efficient manner; ensure CVs are of a suitable standard and reflective of requests; and provide information to candidates on clients and job specifications; and perform internal administration duties.
We have opportunities for those that wish to lead; those that wants to recruit to contract desks, permanent desks, or hybrid desks; resourcing or candidate consultants; or indirect sales & marketing.
The Person
We will consider all backgrounds if you are likeminded and meet the personality profile, however we are looking for a at least a couple of years work experience in industry so you are fully versed and acclimatised to working five days week in and week out consistently.
Well-trodden paths include;
Existing Recruiters, looking for a new environment and the chance to work in a positive environment with like-minded people.
Tech/IT experience ideal, but not a pre-requisite.
Sales roles - previous sales experience is beneficial both for the tasks at hand and knowledge of resilience required.
Retail - those who have excelled in customer service backgrounds often display the relationship building skills, experience of working with targets, and positive approach required.
Research - Gathering and recording information, Identifying candidates and clients without the full information required, headhunting and shortlisting for hard to fill roles, gathering data sets, reporting - these are all tasks inherently associated with a recruitment desk.
Graduates - Graduates that have finished University, had to achieve many goals and targets along the way, and have entered employment in a chosen career before realising is not for them or has no real progression or earning potential.
Non-Graduates - Whether you went into work straight from school or went to college, you may have reached that point where you want a career and not a job, something challenging and fun, where you want to work hard as long as you can see the rewards that will come.
Changing Careers/Returning to Work - You may have had an enforced absence due to life events, maternity/paternity, or just know that you need to do something new to reinvigorate and have the right set of transferable skills.
The Benefits
Informed Recruitment offers excellent support and mentoring throughout your career with us, and we pride ourselves on rewarding your success, dedication, and hard work.
In return for your achievements, you'll receive;
Competitive salary
A stable, top class, and uncapped commission structure
Access to cutting edge technology and detailed market specific resources.
A career with real prospects to progress as the business grows.
Social gatherings and competitions designed to reward those going above and beyond.
A competitive holiday entitlement, increasing with length of service.
Professional development opportunities.
Ongoing progress meetings, performance, & salary reviews.
A career in the ever growing, dynamic industries of Tech & Recruitment
A supportive, driven, and positive work environment.
Easy office access - city centre location within easy reach of bus stops, tram stops, and the train station.
If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards based on effort and outcomes, a place where you can add real value and see the direct results of success both personally and on the business, then simply submit your latest CV for consideration with a detailed covering note explaining why you fit the bill and your reasons for applying.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Nottingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £30000 per annum
Posted: 2024-11-11 10:47:00
-
Are you looking to progress your recruitment career, or are you looking for a new career entirely? Are you a combination of ambitious & driven, personable & articulate, influential & inquisitive, sales & delivery orientated, organised & problem solving, loyal & collaborative, and/or responsible & self-motivated - and are you seeking a career development opportunity where you can see and realise the results of your hard work? Regardless of whether you are currently working in recruitment or not, your current/previous experience or educational status, if you're able to demonstrate the right character traits then we have an amazing career opportunity for you.
The Company
Informed Recruitment are a growing IT & Tech Recruitment Consultancy dedicated to the delivery of high-quality permanent recruitment & contract consultancy solutions to businesses within specialist markets in the UK.
We are currently a small group of successful, conscientious, and hard-working people, continually looking for others to grow a team of ambitious people that take their work seriously but do so in an environment where they can have fun, enjoy professional development, look after one another, be financially rewarded, and share in each others success.
We are fiercely ambitious and competitive; however, we believe in going about our business in the right manner.
That means looking to partner with people for the long term based on trust and to deliver consistently, not to harass people or do just about anything for a quick sale.
We are searching for likeminded professionals that are bright, enthusiastic, positive, ambitious, mentally agile, conscientious, and driven.
The Role
Working alongside a hard-working, collaborative, supportive and professional team, you will be taking a hands on and active role in developing a desk, where you will be responsible and accountable for the entire recruitment process.
You will be assessing and understanding the current market, identifying your own leads and business prospects, developing new and existing clients, resourcing and managing candidates and contractors, and most importantly, promoting and selling your solutions and expertise within a competitive and niche industry.
However, you will do so from a position of strength in a warm market that is under-developed, with access to up-to-date resources, candidates, and leads, with a team around you that can offer you help, insight, and knowledge to help you achieve.
We have opportunities for those that wish to lead; those that wants to recruit to contract desks, permanent desks, or hybrid desks; resourcing or candidate consultants; or indirect sales & marketing.
The Person
We will consider all backgrounds if you are likeminded and meet the personality profile, however we are looking for a at least a couple of years work experience in industry so you are fully versed and acclimatised to working five days week in and week out consistently.
Well-trodden paths include;
Existing Recruiters, looking for a new environment and the chance to work in a positive environment with like-minded people.
Tech/IT experience ideal, but not a pre-requisite.
Sales roles - previous sales experience is beneficial both for the tasks at hand and knowledge of resilience required.
Retail - those who have excelled in customer service backgrounds often display the relationship building skills, experience of working with targets, and positive approach required.
Research - Gathering and recording information, Identifying candidates and clients without the full information required, headhunting and shortlisting for hard to fill roles, gathering data sets, reporting - these are all tasks inherently associated with a recruitment desk.
Graduates - Graduates that have finished University, had to achieve many goals and targets along the way, and have entered employment in a chosen career before realising is not for them or has no real progression or earning potential.
Non-Graduates - Whether you went into work straight from school or went to college, you may have reached that point where you want a career and not a job, something challenging and fun, where you want to work hard as long as you can see the rewards that will come.
Changing Careers/Returning to Work - You may have had an enforced absence due to life events, maternity/paternity, or just know that you need to do something new to reinvigorate and have the right set of transferable skills.
The Benefits
Informed Recruitment offers excellent support and mentoring throughout your career with us, and we pride ourselves on rewarding your success, dedication, and hard work.
In return for your achievements, you'll receive;
Competitive salary
A stable, top class, and uncapped commission structure
Access to cutting edge technology and detailed market specific resources.
A career with real prospects to progress as the business grows.
Social gatherings and competitions designed to reward those going above and beyond.
A competitive holiday entitlement, increasing with length of service.
Professional development opportunities.
Ongoing progress meetings, performance, & salary reviews.
A career in the ever growing and dynamic industries of Tech & Recruitment
A supportive, driven, and positive work environment.
Easy office access - city centre location within easy reach of bus stops, tram stops, and the train station.
If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards based on effort and outcomes, a place where you can add real value and see the direct results of success both personally and on the business, then simply submit your latest CV for consideration with a detailed covering note explaining why you fit the bill and your reasons for applying.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Nottingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £50000 per annum
Posted: 2024-11-11 10:45:08
-
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site.
This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team.
You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site's compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4182RC - Branch Manager ....Read more...
Type: Permanent Location: Essex, England
Start: 10/12/2024
Salary / Rate: £40000 - £50000 per annum + + pension + life assurance + benefits
Posted: 2024-11-10 12:00:14
-
IT Support Analyst
Stoke-On-Trent
Hybrid - 2-3 days on site per week
£30,000 per annum
Great opportunity for an IT Support Analyst to provide all levels of support across the clients application catalogue and technology landscape in line with Service Level Agreements and to undertake consultation and advisory responsibilities for any project work as required.
Key responsibilities:
To provide all Service Desk support activities and assistance to end users in the recording and resolution of incidents requests and problems, including diagnosing and triaging of hardware requests and builds
To ensure that all end user raised incidents and service requests are clearly logged in the Service Desk portal, maintaining accurate log entries through to resolution
To perform basic trouble shooting on all supported technology & applications, identifying recurring issues and as appropriate, raising problem tickets to progress to resolution
To maintain confidentiality regarding the information being processed, stored or accessed, in line with security policies
To ensure any changes made are in line with the company change management processes as required
To recommend process or working practice changes to the management team to help remove process failures, redundant or over-engineered processes
To seek mentoring and personal development coaching from more experienced colleagues, and to maintain up to date knowledgebase articles.
Participate in workshops to agree effective solutions to IT change
Communicate and influence where necessary to business stakeholders
Key skills:
, Good IT skills, Ability to work to demanding timelines, Strong focus on team achievements but can work effectively without guidance, Excellent communication skills, Strong organisational skills, Strong prioritisation skills, Strong decision making skills, Ability to adapt and reprioritise solutions within tight time constraints, Strong interpretation of complex requirements, Demonstrates a willingness to learn, and a commitment to quality and continuous improvement, Customer service (end user) ethos, Excellent analytical and problem-solving skills, Knowledge of Microsoft Office 365 and Cloud (MS Azure) environments
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Stoke-on-Trent, England
Salary / Rate: Up to £30000 per annum
Posted: 2024-11-08 12:34:45
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IT Support Lead
Stoke on Trent - 2-3 days on site per week
£40,000 per annum
Exciting opportunity for an IT Support Lead to ensure the smooth running of day-to-day service operations, including the proactive management of IT services and the IT support team.
Key Responsibilities:
Support the incident management process, ensuring timely and effective resolution of IT issues, minimizing impact on business operations.
To provide direction and consultancy in ensuring the adoption of the IT service desk processes, ensuring compliance with industry standards.
Regularly review service desk processes and suggest improvements across all support teams \ processes.
Facilitate the effective implementation or change of operational procedures or services to deliver service improvement.
Drive implementation of best practice methodology where it does not exist or is no longer in line with the IT Strategy.
Provide relevant metrics and performance measurements to the IT Support Manager and other key stakeholders as required.
Key Skills:
Proven team leadership abilities in managing cross-functional groups, including the ability to mentor and develop others.
Hands-on experience in managing service lifecycle processes such as incident, change, problem, and service level management.
Ability to work across different business functions both internally and with 3rd parties
Strong understanding of IT service management tools
Excellent communication skills, with the ability to present complex technical information in a clear and concise manner to non-technical stakeholders.
Strong interpersonal skills for managing relationships across departments and with external vendors.
Previous experience in the daily management of a service desk.
Understanding of work prioritisation and management within IT
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Stoke-on-Trent, England
Salary / Rate: Up to £40000 per annum
Posted: 2024-11-08 12:19:19
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Placement Officer
Location: Bristol Contract: Initial 4-month contract, Full-Time (37 hours per week) Hourly Rate: £16 Umbrella per hour (£13 PAYE)
We are seeking a proactive and highly organised Placement Officer on an initial 4-month contract, based in Bristol.
This is a full-time role (37 hours per week) offering a competitive hourly rate of £16 umbrella per hour.
Key Responsibilities:
Source and negotiate suitable care packages for children that meet their needs while ensuring value for money.
Manage a busy workload, including handling the duty desk and prioritising new referrals effectively.
Oversee a caseload of placement searches, ensuring placements are found and confirmed in a timely manner.
Prepare and present reports and options appraisals to the Head of Service and Service Director for placement approval.
Maintain accurate case records and ensure administrative tasks comply with departmental policies and procedures.
Review and evaluate referrals to ensure they meet quality standards, providing feedback and challenges when necessary to secure well-matched placements.
Essential Requirements:
EITHER: A relevant level 3 qualification (e.g., NVQ Level 3, BTEC, or relevant A-levels)
OR: Equivalent knowledge gained through relevant experience.
A good understanding of the types of specialist services available for children and how these services impact placement decisions.
Additional Information: This role offers an excellent opportunity to make a difference in a dynamic and supportive environment.
If you are highly organised, have strong attention to detail, and are committed to delivering quality placements, we want to hear from you! To apply, please submit your CV outlining your relevant experience. ....Read more...
Type: Contract Location: Bristol, England
Start: ASAP
Duration: 4 months+
Salary / Rate: Up to £16 per hour
Posted: 2024-11-07 16:56:41
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Project Administration Coordinator
Telecommunications Order Management
UK wide - work from home - full remote working
@mecscomms is recruiting for a home based, contract project coordinator.
This office support administrator role will work for a Global IT, Technology, Cloud, Telecoms Carrier & Network service provider.
The administrator will be responsible for office support, administration, project coordination & the scheduling of technical engineering resource.
We will consider applicants from a wide range of backgrounds including those with retail, customer services, office administration and similar commercial experience or entry level / junior / school and college leavers.
Position: Change Request Administrator, Project Coordination, Project Administrator, Resource Scheduling, Office Support
Location: UK wide- work from home - fully remote working, home based
Hours: Monday - Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Rate: £15 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
, Customer service administration
, Customer relationship coordination
, Service delivery management
, Project coordination
, Resource scheduling
, Change control management
, Documentation & reporting
, Data entry & general administration
, Working in an Agile environment
Overview:
A 24 month rolling temporary contract position has become available for an experienced office administration & resource scheduling on a long term contract assignment.
You will deliver administrative support for the order management and provisioning coordination team.
Duties will include carrying out data entry, handling a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department.
Responsibilities:
, Monitoring and actioning a central mailbox with incoming queries and requests
, Coordinating between delivery teams to schedule orders and change requests
, Vetting requests to schedule an engineer's time to ensure the correct information has been given
, Assigning engineers to customer projects
, Coordinating remote engineers time and keeping their schedules up to date
, Ensuring that business partners have received confirmation of resource within SLAs
, Dedicated management of out of hours requests
, Handling partner concerns for resource and task closures
, Building relationships with engineers and our internal customers
, Raising customer orders on the Remedy system, and communicating details with customers
, Generating monthly reports to trigger billing
, Grant access for remote login to customer devices
, Management of customer records and accurate communication with Order Desk
, Collating order details and verifying user device names
, Ensuring device accessibility for remote access and alarms monitoring
, Solving issues with records seeding from background systems
, Generate work in progress reports
, Provide service delivery management input for customer review meetings
, Working in an Agile environment
Candidate Profile:
The ideal candidate will have had some project coordination, office administration or office support experience.
You can come from a variety of backgrounds however you experience, skills & attributes are likely to include some or all of the following:
, Office support & administration skills
, Administration, project coordination or sales support experience
, Good proactive communication skills & excellent documentation drafting competences
, Stakeholder & customer relationship management
, Interested in working in a corporate office environment
, Computer literate with the use of Microsoft Office (email, word, excel)
, Previous use of database, reporting, CRM or workflow systems
, Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
, Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Newbury, England
Start: ASAP
Duration: 24 months+
Salary / Rate: £15.00 - £16 per hour
Posted: 2024-11-06 10:56:03
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Senior Infrastructure Engineer - Central London (4 days per week onsite / 1 day per week WFH)
Up to £65,000 PA
A leading construction engineering business is seeking an Senior Infrastructure Engineer to join them on a permanent basis.
They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey.
Reporting into the IT Manager, you will oversee core infrastructure and networking.
You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups.
Key Responsibilities:
Lead and manage office and site networks, aligning with business strategy
Act as an escalation point for the Service Desk Team
Set up and configure Local Area Networks (LANs), including hardware deployment and support
Coordinate with third-party MSPs for network and infrastructure management
Manage firewall operations and connectivity with ISPs
Oversee network IP addressing and VPN setups
Support business continuity through proactive incident management
Rapid deployment of site connectivity solutions, including 4G routers
Monitor network health and performance, ensuring high availability and resilience
Maintain inventory and configuration records for infrastructure and software
Collaborate with the Security Operations Center (SOC) on network security
Support software licensing and upgrades
Support data privacy and security audits
Provide technical support and mentoring
Maintain server rooms and ensure operational efficiency
Develop and implement business processes and documentation
Requirements:
Previous experience working within a management/team lead role
Hold one of more of the following; CCNA, Microsoft Infrastructure/Azure certification, ITIL foundation
Strong knowledge of Azure infrastructure management
Proficient in network protocols (TCP/IP, DHCP, DNS, etc.)
Experience with FortiGate Firewalls and Windows Operating Systems
Familiarity with WAN, LAN, VPN, and wireless networks
Possess excellent communication skills with a proactive and self-motivated approach
....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Salary / Rate: £60000 - £65000 per annum
Posted: 2024-11-05 15:55:29
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Are you looking for a new IT Support Engineer position?
My client, who are a global leading manufacturer of fire protection technology and equipment, is looking to hire an IT Support Engineer with some experience in ERP systems, to join their team at their UK Head Office based in Bentham.
As an IT Support Engineer based in Bentham, this role requires a proactive individual who can support the IT infrastructure, assist with ERP management, and contribute to the overall efficiency of our IT operations.
The main responsibilities for the IT Support Engineer position, based in Bentham are:
Provide first-line technical support to end-users, addressing hardware and software issues through the in-house ServiceDesk application.
Maintain and update IT documentation, including inventory of hardware and software assets.
Perform regular backups and ensure data integrity.
Assist in monitoring and troubleshooting system and network issues.
Qualifications & Preferred Skills:
Provable experience in IT support and administration.
Any relevant IT Certification (IT Administration, App Development, Security) would be a benefit.
Familiarity with Microsoft Office 365 administration.
Some knowledge of ERP systems (e.G., SAP , BAAN SyteLine , Cloudsuite) would be advantageous.
Knowledge of network infrastructure and protocols.
This IT Support Engineer position, based in Bentham provides a great opportunity to join an industry leading organisation so if you are interested, please apply today by emailing a copy of your up-to-date CV to RWilcocks@redlinegroup.Com.
For more information, please give us a call on 01582 878810 / 079317 88834 ....Read more...
Type: Permanent Location: North Yorkshire, England
Start: ASAP
Salary / Rate: £25000 - £35000 per annum
Posted: 2024-11-05 08:42:22
