Nexthink Implementation Specialist – Abu Dhabi

We are recruiting on behalf of an award winning client in Abu Dhabi, UAE that is driving a major transformation in end-user experience and IT operations.

As part of this initiative, they are seeking an experienced Nexthink Implementation Specialist to lead and optimise digital employee experience (DEX) solutions across a large, complex IT estate.
Responsibilities:

- Lead the end-to-end implementation of Nexthink across enterprise-scale environments
- Define and execute digital experience monitoring strategies in collaboration with IT and service management teams
- Configure Nexthink dashboards, investigations, campaigns, and automated remediations
- Analyse user experience data to identify trends, root causes, and areas for improvement
- Provide strategic guidance on best practices, governance, and optimisation
- Deliver knowledge transfer and training to internal teams post-implementation

Requirements:

- Minimum 5 years’ experience implementing and managing Nexthink for enterprise clients
- Strong expertise in digital employee experience monitoring, service desk integration, and proactive issue resolution
- Proven experience in delivering large-scale Nexthink deployments in a complex IT environment
- Excellent stakeholder engagement and communication skills in English
- Solid understanding of endpoint management, ITSM platforms (e.g., ServiceNow), and automation workflows
- Willing and able to relocate to Abu Dhabi and work on-site full-time

What’s on Offer:

- Tax-free salary of AED 16,000 – 23,000/month, depending on experience
- Full visa sponsorship and relocation support
- Private medical insurance
- 3 months’ paid accommodation upon arrival
- High-impact role in one of the region’s most ambitious IT transformation programmes