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Telephone Triage & Assessment
Conduct telephone assessments of individuals who are experiencing mental health difficulties, identifying the severity of the issues, and making recommendations for appropriate interventions.
Gather relevant clinical information to support the triage process and ensure the right care pathway is identified.
Use clinical judgement to assess risk, including but not limited to self-harm, suicidality, and violence to self or others.
Crisis Management
Provide crisis intervention and support to individuals who are in immediate mental health distress, offering reassurance, guidance, and appropriate next steps.
De-escalate urgent mental health situations via telephone to prevent escalation and promote safety.
Referral & Signposting
Identify the most suitable service or intervention required (e.g., emergency services, local community teams, crisis teams, or mental health services).
Make timely and appropriate referrals to other healthcare professionals, services, or agencies as necessary, ensuring continuity of care.
Risk Management
Assess and manage clinical risk, ensuring that any concerns around safety or safeguarding are escalated in accordance with local policies and procedures.
Document all risk assessments and actions taken clearly and accurately, adhering to organisational guidelines and professional standards.
Clinical Documentation
Maintain accurate and up-to-date records of all telephone assessments, interventions, and referrals, ensuring compliance with confidentiality and data protection regulations (e.g., GDPR).
Collaboration
Work closely with multidisciplinary teams (e.g., psychiatrists, psychologists, social workers, community mental health nurses) to ensure that patients are directed to the appropriate services.
Provide a clear handover of care for patients requiring further face-to-face assessment or treatment.
Clinical Supervision and Development
Participate in regular clinical supervision to ensure that best practice is followed and to support ongoing professional development.
Engage in continuous professional development activities and training to maintain and enhance clinical knowledge and skills.
Essential Qualifications & Experience
Registered Mental Health Nurse (RMN), Occupational Therapist (OT), Social Worker, or other relevant mental health qualification.
Experience in mental health settings, including crisis intervention, telephone triage, or direct clinical practice.
Understanding of mental health legislation (e.g., the Mental Health Act, safeguarding procedures).
Knowledge and experience of risk assessment and management in a mental health context.
Clear communication skills and the ability to provide effective telephone-based support in a calm and empathetic manner.
Desirable Skills
Experience in telephone triage or telephone-based mental health assessments.
Experience working in a crisis or urgent care environment.
Knowledge of local mental health services and how to navigate the healthcare system for referrals and signposting.
Personal Attributes
Empathetic, compassionate, and non-judgemental approach to supporting individuals in crisis.
Ability to remain calm under pressure and manage complex, high-stress situations effectively.
Strong problem-solving skills and the ability to think critically and quickly.
Excellent teamwork skills with the ability to collaborate effectively with other healthcare professionals.
Organised and efficient, with the ability to manage a varied and potentially high volume of cases.
....Read more...
Type: Contract Location: Powys, Cymru
Start: ASAP
Salary / Rate: £45 - £50 per hour
Posted: 2024-11-14 10:25:27
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Job Title: Customer Service Advisor Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Stoke, ST1 Start Date: ASAP Work Pattern: Monday - Friday | 09:00am - 17:00pm Are you dedicated to delivering outstanding customer service and looking for a meaningful role within a supportive team? As a Customer Service Advisor, you'll play a vital part in our client's Housing and Customer Services Directorate, where you'll engage directly with the public in both telephone and face-to-face settings.
Join us in ensuring that every interaction contributes to a positive customer experience and meets our service quality standards. Key Duties and Responsibilities:
Address a range of specific and general inquiries from the public, internal departments, and external agencies, aiming for resolution at the first point of contact.
Process customer payments through multiple channels, including cash and cheque, while maintaining compliance with audit standards.
Operate various computer systems, including CRM, advanced telephony, and alarms, to facilitate efficient customer interactions.
Support customer inquiries across multiple channels, including online and text-based platforms.
Compile statistical data and reports to assist in service evaluation and improvement.
Actively participate in keeping administrative systems and procedures up to date.
Report technical faults with equipment to ensure continuous service.
Provide flexible shift coverage to maintain core service hours as needed.
Support equalities, data protection, and health and safety policies to uphold customer and data security.
Qualifications and Experience:
Previous experience in a customer service, call center, or similar environment with a focus on quality customer care.
Proficiency in computer applications, including CRM systems, word processing, and telephony technology.
Strong communication, listening, and interpersonal skills with an empathetic and calm demeanor in challenging situations.
Organizational skills to manage a diverse workload in a fast-paced setting.
Flexibility to adapt to changing service demands and the ability to work effectively within a team.
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk ....Read more...
Type: Contract Location: Stoke-on-Trent, England
Start: ASAP
Duration: Ongoing
Salary / Rate: Up to £12.83 per hour + PAYE Inclusive of Holiday Pay
Posted: 2024-11-14 09:27:18
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Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
, To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
, To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
, To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
, To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
, Responsible for decision making on whether the appeal is to be accepted or rejected.
, Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
, To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
, To process payments received directly at the council
, To process refunds
, To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £22.99 via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level
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*Previous Parking industry experience is essential for all parking vacancies
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....Read more...
Type: Contract Location: Southwark, England
Start: ASAP
Duration: ongoing
Salary / Rate: Up to £22.99 per hour
Posted: 2024-11-13 11:56:43
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£28,000 - £30,000 + Bonus + Benefits
A high-energy, numbers driven Inside Sales Executive with a passion for nurturing commercial relationships and driving consistent bottom-line growth is required to identify new B2B sales opportunities for an ambitious, growing company with a fantastic industry leading reputation.Our client is the premier hire supplier of Vacuum Excavators to the UK construction industry.
They operate in various sectors including Aviation, Nuclear, Power, Highways, Rail, Construction, Gas, Water, Utilities, Telecoms, Tunnelling, Bespoke Solutions, and Emergency Works.
Due to our ongoing expansion and incredible growth, an exciting opportunity exists for an Internal Sales Executive to join the team, develop and grow with the business.The ideal Inside Sales Executive will enjoy a varied role focussing primarily on inbound and outbound account management sales activity using their ability to build and develop customer relationships.
Working within the Sales Team and reporting to the Sales Manager, the Internal Sales Executive will have a pro-active approach, as well as a personable demeaner.The successful candidate will be provided with tried and tested methods to find leads for new accounts using sales tools, as well as acting as the focal point for incoming sales inquiries from existing or new accounts.
Essential to the role is the ability to be a strong listener, able to quickly build long lasting relationships.
The role is office based, with no travel required.Key Responsibilities
Building and maintaining customer relationships
Provide customer quotations in a timely manner
Work directly with the clients to close quotations in a quick, efficient, and compliant manner
Keep the CRM system up to date with quotations, and relevant information
Developing key customer accounts
Provide advice to customers on the product range and services
To identify and secure new business opportunities by utilising the CRM system and other sales tools within the business
Support other departments and have a cross-departmental attitude
.Skills & Experience
Previous experience within a fast-paced sales role
Experience of the Construction sector
Excellent communication and negotiation skills.
Ability to build and maintain strong client relationships.
Detail conscious Proficiency in using CRM software, specifically Salesforce or similar
Ability in raising quotations and securing orders
Self-motivated with a results-driven approach.
Reactive and proactive telephone sales manner
Ability to work independently and as part of a team
Maintain performance over several KPI verticals.
Maximise all business opportunities
This is an exciting opportunity for a dynamic, proactive and highly ambitious Inside Sales Executive looking to take on a consultative, sales role with this highly regarded and growing nationwide premier supplier of operated vacuum excavators.
An attractive base salary plus bonus scheme is available alongside great benefits including life insurance, private medical insurance and regular team events.
Apply now! ....Read more...
Type: Permanent Location: Doncaster, England
Start: ASAP
Salary / Rate: £28000.00 - £30000.00 per annum + Bonus + Benefits
Posted: 2024-11-13 11:56:07
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Sacco Mann is working with an award-winning, global, defendant law firm who are looking for a Paralegal/Litigation Executive to join their Volume Motor team based in Manchester.
Within this team you would be handling fast-track and small claims RTA files from issue through to trial.
The role:
Assess claims for special damages and draft all pleadings.
Value personal injury claims using JC Guidelines and case law.
Negotiate settlements with persuasive arguments where appropriate.
Demonstrate strong telephone negotiation skills.
Prepare witness statements for court.
Liaise with claimant's solicitors, counsel, courts, brokers and insurer clients.
Adhere to SLA requirements for reporting and updates.
Exhibit strong written and verbal communication skills.
Essential skills:
Strong accuracy and attention to detail.
Ability to manage time efficiently in a fast-paced environment in order to meet deadlines.
At least 12 months previous experience of managing an RTA caseload.
A professional demeanour with a strong ability to build relationships both internally and externally.
In return, this firm offers a range of employee benefits, which include:
Hybrid working - 2 days in the office, 3 days at home.
Private medical insurance scheme.
Dental insurance.
25 days annual leave per year with the ability to earn and buy additional days.
Group income protection.
Childcare voucher scheme.
Season ticket loan.
Employee assistance programme.
In-house dry-cleaning service and online benefits.
If you are interested in this Manchester based vacancy for a Motor Paralegal/Litigation Executive, you can contact Nadine Ali at Sacco Mann for more information on 01618714759, or email your CV to Nadine.ali@saccomann.com. ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £24000 - £32000 per annum
Posted: 2024-11-13 11:12:51
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Orthodontist Jobs in Geelong (Victoria - VIC), Australia - 60 minutes to Melbourne CBD.
High earning opportunity, Visa available, latest technology in well-equipped specialist orthodontic clinic, superb support with exceptionally busy referral base.
ZEST Dental Recruitment working in partnership with an established orthodontic clinic is seeking to recruit an Orthodontist.
Full or part-time Specialist Orthodontist
Geelong (Victoria - VIC)
Excellent coastal location 60 minutes from Melbourne CBD
Specialist Orthodontic Clinic
High earning opportunity and future buy-in/equity potential
Visa sponsorship available
Range of benefits and perks
Relocation allowance
High-earning opportunity - negotiable package commensurate with experience and qualifications
High-specification clinic with cutting-edge technology
Optional mentorship programme
Team boasts extensive specialist training, ensuring the highest standard of care.
Superb Google reviews
Reference: DW6528
Working in partnership with this specialist orthodontic clinic, we are seeking a dedicated and talented orthodontist, who is looking for a rewarding position, in a superb environment and utilising the latest technology and techniques.
This is a well-established practice, with over 1,200 active patients and significant growth potential.
There's a large waiting list, and no active cases will be transferred to you, allowing for a smooth start.
The clinic provides a comprehensive range of treatments using advanced equipment and the latest Itero scanners.
The in-house dental lab, staffed with a full-time technician, along with a fully dedicated and experienced team, ensures efficient and quality service.
Geelong is an ideal location for orthodontists looking for a balance of professional opportunity and lifestyle.
As a growing hub, it offers a strong patient base with less competition than larger cities, providing excellent career growth potential.
Its close-knit community fosters lasting relationships with patients, while the close proximity to Melbourne (60 minutes to the CBD) ensures easy access to metro amenities.
Geelong's coastal location, vibrant arts and culture scene, and family-friendly atmosphere make it a perfect place to settle down, offering both a rewarding career and an exceptional quality of life.
Candidates will be AHPRA registered or qualified from Australia, UK, Ireland, or Canada, or be registered or qualified in New Zealand or have undertaken the ADC examination to ensure automatic AHPRA registration.
You will be a specialist orthodontist with the relevant skills and qualifications.
For further information regarding this orthodontist position, confidential enquiries can be made by submitting your CV to ZEST Dental.
All applications and enquiries will be treated in the strictest of confidence.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271 ....Read more...
Type: Permanent Location: Geelong, Australia
Salary / Rate: Visa, high earnings, high-spec
Posted: 2024-11-12 16:48:51
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Dentist Jobs in Emerald, Queensland, Australia.
Live and work in the beautiful Central Queensland region.
High earning opportunity, state-of-the-art technology.
Visa Approved.
ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit a Dentist.
Dentist
Emerald, Queensland
Wealthy mining town - Join a thriving community with plenty of outdoor activities
High-earnings from %
Visa sponsorship available
Remuneration of $150,000 pa and % if requiring a visa
Superb remuneration package, high monthly gross
High-specification clinic with state-of-the-art equipment
Excellent opportunity for professional growth and development
Reference: DW6619
This is an established and lovely two-chair practice and you will be joining an established (five years at the practice) and experienced dentist in a well-equipped and modern dental clinic.
Emerald is a charming regional city located in the heart of Central Queensland.
It's known for its friendly atmosphere, beautiful natural surroundings, and thriving community.
Benefitting from a large proportion of fly-in/fly-out workers makes Emerald an affluent town, providing excellent opportunities for you.
Lifestyle:
Outdoor Activities: Emerald offers a wide range of outdoor activities, including hiking, camping, fishing, and exploring the nearby national parks.
Community Spirit: The city has a strong sense of community, with friendly locals and plenty of social events.
Affordable Living: Emerald offers a relatively affordable cost of living compared to larger cities, making it an attractive option for professionals.
Dental Practice:
Growing Population: Emerald has a growing population, which means there is a steady demand for dental services.
Variety of Patients: The city attracts a diverse mix of patients, including families, young professionals, and retirees.
Opportunity for Growth: A dentist in Emerald can build on an already successful practice and really develop themselves professionally; you will be able to develop and utilise a plethora of skills.
Successful candidates will be AHPRA registered, or have qualified from Australia, UK, Ireland, or Canada
*, or be registered in or qualified from New Zealand, or you will have undertaken the ADC examination.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental.
All applications and enquiries will be treated in the strictest of confidence.
Zest Dental has been helping dentists and dental practices in Australia, the UK, and throughout the World to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271 ....Read more...
Type: Permanent Location: Emerald, Australia
Salary / Rate: £75000 - £120000 per annum + $150,000 + %
Posted: 2024-11-12 16:48:42
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is Sales and Distribution.
The scope of responsibility is for Tremco North American operations; all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in a given functional area, such as: sales & distribution, finance & accounting or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale project and provides appropriate status information regarding projects. Coordination.
Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in Customer Service and or Distribution. 4+ Years SAP S/4HANA implementation experience is preferred. 3+ Years SAP Super User in related discipline.
- Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Experience in SalesForce integration with SAP would be an asset Building reports in PowerBI knowledge would be an asset
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Skills and Abilities:
None.
Other Qualifications:
In-depth EDI knowledge is preferred
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations.
(0-50%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions.
(80 - 100%) Exposure to CRT's.
(80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations.
(0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs.
Laptop & Files.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:12:22
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JOB DESCRIPTION
General Purpose of the Job:
Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development.
The position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling with emphasis on SAP Revenue Accounting and Reporting (RAR).
The scope of responsibility is for Tremco Americas operations all business, all locations.
Nurtures and insures the successful use of the application systems tools.
Essential Duties and Responsibilities:
Provides overall direction in the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support.
Trains and assists users in the use of SAP business application software.
Prepares training materials, schedules and conducts application system training as needed.
Audience may be other IT staff or end-user staff.
Performs cost vs.
benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software.
Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc.
Performs thorough testing of all new and revised system functions and reports, performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader or group leader for projects / tasks established in each functional area, such as: sales & distribution, finance & accounting, or manufacturing.
Organizes and leads various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users within a given functional area of the business operation.
Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration.
Maintains work plans, tracks effort and progress vs.
plan for small to medium scale projects and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project.
Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical.
Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc.
Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required: College or University degree in finance or accounting is preferred.
SAP Certification in RAR and related discipline or equivalent training
Practical Work Experience Required:
3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years experience in a SR Accounting Role 7+ years of SAP implementation experience is preferred. 3+ years of implementing/working with RAR in S/4HANA 3+ Years SAP Super User in related discipline.
Strong customer service skills and orientation.
High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write, and communicate fluently in English. Additional language skills are an asset (German, French, Polish, etc.) Note: some of the experiences and time frames may overlap.
Special Knowledge and Skill:
General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design, and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills:
Must be highly skilled in the use of personal computers.
This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc.
Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc.
Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
In-Depth knowledge of Business Rule Framework plus (BRFplus) is preferred In-depth experience with both costing-based and account-based COPA would be an asset
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard.
Employee will also be required to view a computer screen on a regular basis.
(80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations.
(0-50%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor.
(0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor.
The salary range for applicants in this position generally ranges between $99,000 and $124,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-12 15:12:21
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JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
For more than 110 years, Euclid Chemical has supplied construction and restoration markets with treatments, sealants, coatings, sealers, and decorative products.
Energage has recognized Euclid Chemical as a 2024 NE Ohio Top Workplace, offering a people-first culture.
General Purpose: The Construction Products Support Specialist is responsible for providing technical support on Euclid Chemical construction products offered to distributor, contractor and residential customers, company sales and marketing staff, as well as design professionals.
This includes but is not limited to support via telephone, responding to electronic requests for product support, participating in customer sales training, and assisting in the development of new products and technical sales tools.
The Construction Products Support Specialist is expected to demonstrate an enthusiastic commitment to providing industry-leading service and support to internal and external Euclid Chemical customers.
They should also be dedicated to personal growth in product knowledge and industry experience. This position is a Cleveland, OH based hybrid position.
Working 3 days a week at our Cleveland campus is expected with the ability to be in the office more during training.
Major Responsibilities:
Provide and track excellent front-line telephone/electronic service and support for Euclid Chemical construction products. Schedule and manage telephone support coverage, working with other Construction Products Support Specialists, Product Managers, and marketing staff. Assist in the development of technical support tools such as product comparative guides, brochures, sell sheets, certification letters, website content, etc. Assist in product troubleshooting by proactively coordinating testing and analysis activities between sales representatives, customers, R&D/product development, customer service, and operations. Interact as a reliable peer, especially to sales representatives, product managers, marketing communications staff, customer service, business development, R&D/product development, and the operations group. Maintain electronic product technical files. Help plan and provide product training and demonstrations to internal and external customers. Occasional travel to construction jobsites or customer locations to provide product support may be required.
Education and/or Experience:
Associates degree or equivalent industry experience Previous call center support experience, or related field Construction and/or concrete knowledge preferred
Other Skills/Requirements:
Proficient in Microsoft Office Suite SAP knowledge or acumen to learn Excellent communication and listening skills Ability to manage multiple priorities and tasks with a sense of urgency Effective team player Self-motivated and quick learner Dedication to customer service and support Ability to travel occasionally Multi-language capabilities is a plus
Euclid Chemical offers an attractive benefits package including:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave 401k with company match Defined benefit pension plan Generous vacation and holiday time
Salary: $50,000 - $60,000 plus annual bonus program based on % of salary (determined by education and experience)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
ABOUT US
The Euclid Chemical Company, based in Cleveland, Ohio, is a leading manufacturer of products for the concrete and masonry construction industry in North America.
For over a century, Euclid Chemical has developed strong relationships with contractors, specifiers, owners, building materials suppliers and concrete producers offering high quality products and industry leading technical support. Euclid Chemical provides products and technologies that include: admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, repair and other products.
Our leading brands, including Euco, Eucon, Plastol, Increte, Tuf-Strand, Fiberstrand, Dural, Vandex, QWIKjoint, and EucoRepair are known in the concrete industry for innovation and high quality, verified through ISO 9001 certification. With the expertise to provide complete solutions for every concrete project, Euclid Chemical provides in-house support services including research and development, petrographic analysis, continuing education seminars, contractor and distributor training programs and consultation services for contractors, architects, engineers and owners.
Leveraging these strengths, Euclid Chemical is a trusted partner for success in the challenging concrete construction market.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2024-11-12 14:46:18
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Hybrid Schedule: Monday- Wednesday are in office workdays for the team, Thursday and Friday are remote workdays.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills.
Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers 9 paid holidays and two floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2024-11-12 14:44:56
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An incredible new job opportunity has arisen for a committed Registered Manager to work in an exceptional brand new residential care service based in the Peterborough, Cambridgeshire area.
You will be working for one of UK's leading health care providers
This is a brand new small service opening very soon.
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years' experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum.
This exciting position is a permanent full time role working through Days.
In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6850
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Peterborough, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £40000 per annum
Posted: 2024-11-12 14:34:03
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An exciting new job opportunity has arisen for a dedicated Registered Manager to work in an exceptional residential care service based in the Worthing, West Sussex area.
You will be working for one of UK's leading health care providers
This is a lovely small service in which provides residential care for people with a range of learning and health needs
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years' experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum.
This exciting position is a permanent full time role working through Days.
In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6849
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Worthing, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £40000 per annum
Posted: 2024-11-12 14:34:02
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An exciting new job opportunity has arisen for a dedicated Care Team Leader to work for a specialist supported living service.
You will be working for one of the UK's leading, reputable health care providers
You will be covering various homes in the Worthing, West Sussex area providing care and support o the services
*
*To be considered for this position you must hold a NVQ Level 3 in Adult Social Care
*
*
As the Team Leader your key duties include:
Acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals
Ensure good team working
Motivate, support and mentor the staff when needed
Organising staff allocations and breaks
Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance
The following skills and experience would be preferred and beneficial for the role:
Strong communication skills
Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
Effective decision making and judgement
Strong planning and organisation skills
Must have minimum 1 year Team leader experience in the care sector
The successful Team Leader will receive an excellent salary of £12.50 per hour and the annual salary is £24,375 per annum.
This exciting position is a permanent full time role for 37.5 hours a week on days.
In return for your hard work and commitment you will receive the following generous benefits:
Length of service leave (up to 5 extra days holiday)
Fully funded Blue Light Discount Card
Access to Wagestream - our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save
Employee Assistance Programme (access to free telephone counselling and legal advice)
Free compliance training, and opportunities to develop
NEST Pension Scheme
Flexibility in creating your own rota to suit your life
Free enhanced DBS check
Life Assurance (2x salary)
Reference ID: 6848
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Worthing, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £24375 per annum
Posted: 2024-11-12 14:33:55
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A fantastic new job opportunity has arisen for a committed Community Staff Nurse to work and provide out-of-hospital services to patients in the Beckenham, Bromley area.
You will be working for one of UK's leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
*
*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin
*
*
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service.
This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £31,163 - £37,875 per annum.
Band 5 and Band 6 available inclusive HCAS.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5810
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Beckenham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £31163 - £37875 per annum
Posted: 2024-11-12 14:33:20
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An amazing new job opportunity has arisen for a committed Community Staff Nurse to work and provide out-of-hospital services to patients in the Bromley area.
You will be working for one of UK's leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
*
*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin
*
*
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service.
This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £31,163 - £37,875 per annum.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5811
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Chislehurst, England
Start: ASAP
Duration: Permanent
Salary / Rate: £31163 - £37875 per annum
Posted: 2024-11-12 14:32:41
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An amazing new job opportunity has arisen for a committed Community Staff Nurse to work and provide out-of-hospital services to patients in the Bromley area.
You will be working for one of UK's leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
*
*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin
*
*
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service.
This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £38,768 - £46,124 per annum.
Band 5 and Band 6 available inclusive HCAS.
This exciting position is a permanent full time role working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5811B6
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Chislehurst, England
Start: ASAP
Duration: Permanent
Salary / Rate: £38768 - £46124 per annum
Posted: 2024-11-12 14:32:17
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2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages.
This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
, Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
, Prioritise and manage workflow through the ITSM system (ServiceNow)
, Conduct on-site technical investigations and escalate issues to ensure timely resolution
, Collaborate with IT team members and support 1st and 2nd line IT teams
, Install, update, maintain, and support various software packages and hardware
, Perform Active Directory administration and deploy software via Endpoint Manager
, Support SIP/VOIP telephony and video conference systems
, Configure and support iOS/Android mobile devices and 4G/5G dongles
, Assist with IT projects and maintain technical documentation
Qualifications and Skills:
, Microsoft certifications (desired)
, Experience with ITSM systems
, Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
, Understanding of anti-virus products, web gateway filtering, and networking concepts
, Strong communication, problem-solving, and customer service skills
, Ability to work under pressure and prioritize tasks effectively ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £30000 - £40000 per annum
Posted: 2024-11-12 13:48:16
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Description:
We are seeking a proactive and compassionate Social Care Advisor to join a well established Social Care team at Wirral Council.
This essential role involves handling inquiries from the public and partner agencies, offering advice and signposting to services that support child welfare.
You will be the first point of contact for those raising concerns and will work closely with colleagues to ensure that callers receive the information and support they need.
£14.40 LTD per hour inclusive of holiday pay
3 month initial contract with p[ossibility of extension after this
Responsibilities:
Professionally handle phone calls from the public and partner agencies, addressing concerns about child welfare.
Provide informed advice and signpost to services outside of social care, where appropriate.
Record incoming information accurately in the Early Help Module/Liquidlogic database, ensuring a smooth decision-making process.
Identify high-risk inquiries and ensure they reach the appropriate qualified social worker immediately.
Support the team by responding to routine and complex inquiries regarding children and families in line with policies and thresholds.
Maintain confidentiality and a professional image of the service in all communications.
Participate in team meetings, training, and ongoing supervision to ensure high standards and continuous professional development.
Requirements:
Qualifications: NVQ Level 3 in a relevant field or equivalent literacy and numeracy skills.
Skills and Knowledge:
Strong communication and interpersonal skills with an understanding of confidentiality requirements.
Ability to remain calm and assess information quickly to determine the best course of action.
Familiarity with child services, early help, and safeguarding.
Proficient in data entry and telephone-based communication.
Ability to work as part of a team and manage challenging situations.
Experience:
Experience in a busy team environment, particularly with client information systems.
Proven ability to interface effectively over the phone with professionals, agencies, and the public.
Desirable:
NVQ Level 3 in Customer Care/Business Administration, child protection/safeguarding training, or experience working with vulnerable individuals.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
Type: Contract Location: Birkenhead, England
Start: 02/12/2024
Duration: 3 months
Salary / Rate: Up to £14.40 per hour
Posted: 2024-11-12 12:26:27
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We are looking for a Social Worker to join a Multi-Agency Safeguarding Hub.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience.
About the team
This fast paced team takes incoming referrals from the public, schools, medical professionals and other social care services via telephone or in written format and signposts them to the relevant team.
Therefore, this role involves a substantial amount of working with connected services including the voluntary sector and long term teams.
This team works fully from the office.
As the first point of contact, this position is pivotal to the progression of all cases.
About you
The successful candidate will have extensive experience in a children's safeguarding social work environment.
A degree within Social Work (Degree/DipSW/CQSW) with a minimum of three years' post qualification experience is essential for this role (a completed ASYE is counted as one completed year).
A valid UK driving licence and car is preferred but not essential for this role.
What's on offer?
£42.00 per hour Umbrella (PAYE payment options available also)
Structured working hours
Non caseholding
Hybrid working scheme
An opportunity to work in a specialist team environment
For more information, please get in contact
Katherine Scoggins - Candidate Consultant
0118 948 5555 / 07990044930 ....Read more...
Type: Contract Location: Merseyside, England
Salary / Rate: Up to £42.00 per hour
Posted: 2024-11-11 17:01:34
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*
*NEW ROLE
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*
* | Shared Ownership Conveyancer | Altrincham
A well-Established Law firm with offices across the North West are recruiting for a Shared Ownership Conveyancer to join their highly successful property team.
Based out of their offices near Manchester but with ability to work from home and flexibly The main role of the Shared Ownership Conveyancer is to manage a portfolio of shared ownership purchase & resale transactions, taking full responsibility for all elements of the conveyancing transaction.
You will also supervise a small team of Legal Assistants.
You will manage a case load of shared ownership purchase and resale transactions from inception to completion, dealing effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, in order to provide advice and assistance.
To be successful in this role you must have Experience running your own case load, Strong administrative skills gained in an office environment, Excellent attention to detail, Conversant in Microsoft office, highly organised, experience of managing a small team, confident in building and maintaining business relationships through excellent communication.
Salary circa £40k, with fantastic staff benefits including Hybrid working, 25 days holiday, flexible holiday scheme, death in service, contributory pension, employee assistant program & counseling service, study funding and salary sacrifice schemes on-site parking and much more !
If you are interested in the above and wish to discuss further, please contact Tracy Carlisle on 0161 9147 357 or t.carlisle@clayton-legal.co.uk
Clayton Legal recruits for law firms and In House departments across the UK.
Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience.
You will work with experienced professionals, dedicated to your success.
Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies. ....Read more...
Type: Permanent Location: Altrincham,England
Start: 11/11/2024
Salary / Rate: £30000 - £40000 per annum
Posted: 2024-11-11 12:47:04
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Onboarding Co-ordinator- No experience needed!Location: Hybrid 2 days in the office (Wilmslow), the rest working from homeWorking hours: 37.5 hours Salary : £22,575 + bonus
Citation is one of the UK's biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
It's a great place to work because of the people we employ.
Fun, professional and supportive, we want likeminded individuals who love to love their job (no 'mood hoovers' here thanks!).
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The RoleAs we continue to grow and invest in service and technology, we are looking to recruit a new Onboarding Co-ordinator within our Client Support department.
You will be responsible for providing the very best telephone and online support to our clients across the UK.
You will welcome them, train them on our platform, and make proactive touch points with them throughout their contract with us, ensuring they get the most out of their Citation service.
Who we are looking for?We are looking for people who are natural problem solvers, as you will be taking ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.
Whatever your background, it is paramount to us that you are passionate about offering great customer service.
We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value add to the client.
A good problem solver, you will have the skills to quickly learn our online tools and use the information around you to identify solutions for our clients.
You will make it your mission to understand client needs and exceed their expectations. What's in it for you?We don't take ourselves too seriously, and we don't expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25-day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £22575.00 per annum + + bonus
Posted: 2024-11-11 11:58:45
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Audit and Accounts Senior Chartered Accountancy Sheffield Monday to Friday 09:00-17:30 (Hours may vary and travel would be required for audit visits).
Flexible working around core hours (10.30am - 4.00pm) Permanent Role £30,000 - £40,000per annumAn exciting opportunity has become available to join a chartered accountants based in Sheffield.
This role would be aimed at a qualified or part qualified audit senior looking to progress to management to join a growing audit team covering South Yorkshire and surrounding areas.
Support with progression and new challenges will be given, and the growing business provides many opportunities for an expanding role.Responsibilities & Duties
Senior audit work and supporting the audit team
Preparation of company accounts and tax returns
Experience of charities preferred but not required
Preparation of personal tax returns
Progressing to managing audit work and accountancy clients
Training team members
Required Skills and Qualifications
ACA, ACCA qualified with a strong background in practice
Audit senior with 3+ years of accounting and audit experience to join our team in Sheffield.
Strong Attention to Detail
Excellent Time Management Skills
Exceptional Communication Skills with a good telephone manner
Good written and technical Skills
Strong Prioritisation and Organisation Skills
Ability to Handle Confidential Information
Strong Record Keeping Skills
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969 ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £30000.00 - £40000.00 per annum + Dependent on Experience
Posted: 2024-11-11 11:38:34
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Accounts Assistant Manager Chartered Accountants Sheffield Monday to Friday 09:00-17:30 (37.5 Hours per week) Flexible working around core hours (10.30am - 4.00pm) Permanent Role £38,000 - £45,000 Dependent on ExperienceAn exciting opportunity has become available to join a chartered accountants based in Sheffield.
This role would be aimed at a qualified senior or assistant manager looking to progress in management to join a growing team covering Sheffield and surrounding areas.
Support with progression and new challenges will be given, and the growing business provides many opportunities for an expanding role.Key Responsibilities
Manage a growing portfolio of accounts clients, including main client contact
Manage preparation of company accounts and tax returns
Manage preparation of personal tax returns
Manage preparation of VAT returns
Other client services such as management accounts, forecasting
Training team members
Aid the senior management team in improving processes
What Skills are required
ACA or ACCA qualified with a strong background in practice
Senior or assistant manager with 5+ years of accounting experience
Strong Attention to Detail
Excellent Time Management Skills
Exceptional Communication Skills with a good telephone manner
Good Written and Technical Skills
Strong Prioritisation and Organisation Skills
Ability to Handle Confidential Information
Strong Record Keeping Skills
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969 ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Salary / Rate: £38000.00 - £45000.00 per annum + Dependent on Experience
Posted: 2024-11-11 11:15:13
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Crisis Recovery Worker
We are looking for a passionate and dedicated Crisis Recovery Worker to join our team providing mental health support to adults in need.
If you are committed to helping others and have a genuine interest in supporting individuals through difficult times, this may be the role for you.
Service Details:
Hours: Thursday to Monday, 6pm - 11pm (5-hour shifts Part Time)
Location: South Yorkshire
Support Available: Face-to-face, telephone, email, and video support.
Pay: £17.00ph (Ltd)
Key Responsibilities:
Offer emotional, social, and practical support to individuals experiencing mental health distress.
Provide one-to-one emotional support in person, via phone, email, or video consultation.
Help individuals create staying well and crisis plans and guide them to other appropriate services.
Work within a supportive, non-clinical, and welcoming environment.
Be part of a team that works closely with front-line healthcare professionals to ensure safe and timely support is available.
Who We Support:
Anyone aged 18 and over experiencing emotional distress.
People who may be in crisis or at risk of crisis.
Individuals who need access to emotional support, guidance, and crisis planning.
Ideal Candidate:
A compassionate individual with a strong understanding of mental health issues.
Experience in providing support in a non-judgmental, empathetic manner.
Ability to work as part of a team and communicate effectively with service users and other healthcare professionals.
Health and Social Care Level 4 or Equivalent Qualification
Interested? Call Carly at Service Care Solutions ....Read more...
Type: Contract Location: Barnsley, England
Start: ASAP
Duration: 3 months+
Salary / Rate: Up to £17.00 per hour
Posted: 2024-11-11 11:05:39
