Account Manager

As Account Manager you will be working as part of a collaborative and supportive team for an established, independent marine business, based just outside Henley-on-Thames in a beautiful rural location.

The role is full time and permanent (working one day at the weekend) offering a salary of between £25,000 and £35,000 DOE.

Purpose of the role:

Providing high levels of engagement with customers, building long term relationships, advising and selling vessels in this hands-on role.

Key Accountabilities for the Account Manager:

• Providing high levels of customer care over the phone and face to face


• Proactively following up new and past leads


• Updating and maintaining customer database


• Assisting and advising customers with enquiries on sales and services


• Attending boat shows


• Conducting viewings


• Facilitating negotiations between vendors and buyers


• Converting leads


• Gaining instruction to sell craft, writing specs and taking photos for marketing


• Ensure all craft are priced within market value, in right condition


• Closing sales, taking deposits, managing all administration


• Preparing craft for handover, river trials


• Performing works on all vessels, assisting with marine maintenance

Key Skills Required for the Account Manager:

• High levels of customer care and engagement, acts with customers in mind


• Confident solution led problem solver


• Sales and key account management experience within a sales environment


• Strong communication and negotiation skills


• An interest in boats and working outdoors would be an advantage


• Excellent organisational and time management skills


• Ability to build strong long-term relationships


• Action orientated with a drive for results


• High levels of accuracy and attention to detail


• Ability to build positive working relationships


• Adaptable in a changing environment


• Proficient in Microsoft Office


• Own transport due to remote location

What's in it for you?

• Salary of between £25,000 and £35,000 DOE


• Support towards private healthcare after probation


• Working for an established independent business with a collaborative and supportive culture


• Training, progression and development


• Discretionary bonus