Senior Administrator

We are looking for a proactive, experienced Senior Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents.

This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home.

Job role overview

• With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities.


• Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements

Main Responsibilities for the Senior Administrator

• Create and implement a consistent approach to the set and renewal of service contracts


• Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement


• Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout


• Manage contract & tenders LIVE Trackers


• Maintain and monitor all contractual records, ensuring alignment with corporate goals


• Conduct audits for existing service contracts, managing contract Profit & Loss reports


• Ensure accurate and timely entry of service contracts into CRM


• Prepare reports on contract status for management


• Manage digital storage of signed Service Contracts


• Implement and manage a service contract welcome pack


• Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes

Key Skills and experience required for the Senior Administrator

• Previous administration experience


• Excellent customer communication skills


• Ability to build relationships quickly


• Clear communication (written and verbal)


• Strong time management, multitasking, and workload prioritisation skills


• Competency in MS Office/Google Sheets/Excel and presentation documents


• Highly capable individual with a keen eye for detail, consistency, and accuracy

What's in it for you?

This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.

The offices are modern bright and offer great facilities.

The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working.

You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!