Customer Support Engineer

Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire?

My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world.

These products are hearing loop devices, manufactured to assist people with hearing impairments.

They currently require a Customer Support Engineer to join their team in Nottinghamshire.

Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across our range of products.

The ideal Customer Support Engineer will have a blend of the following skills and experience:

• Strong customer communication via email, phone & web chat


• Preparing equipment quotations and basic system design documents, responding to bids in a timely manner


• Assessing new project enquiries, responding to customers and booking project details on to CRM system


• Identifying the correct system types to meet customer and project requirements, from a range of company products and companion distributed products

To apply for this Customer Support Engineer job based in Newark, Nottinghamshire please send your CV to rdent@redlinegroup.Com or call on 01582 878 807 / 07961 158 782