
General Manager
Salary: €80.000 - €90.000
Location: Hamburg
Start: ASAP
Languages: German and English
My client is looking for a General Manager who will be responsible for overseeing the day-to-day operations of the leisure club, ensuring exceptional guest experiences, maintaining high operational standards, and driving revenue growth.
This role involves strategic planning, team leadership, and fostering a culture of excellence.
Key Responsibilities
Operational Management
- Ensure seamless daily operations, including facilities, activities, and customer service.
- Implement and uphold health and safety standards.
- Oversee maintenance, cleanliness, and equipment functionality.
Financial and Revenue Management
- Prepare and manage budgets to meet financial targets.
- Develop strategies to drive membership sales, retention, and ancillary revenue streams.
- Monitor financial performance and provide regular reports to stakeholders.
Team Leadership
- Recruit, train, and manage a team of staff, ensuring alignment with the club’s vision.
- Conduct regular performance reviews and provide ongoing coaching.
- Foster a collaborative and motivated work environment.
Customer Experience
- Maintain high levels of customer satisfaction by addressing feedback proactively.
- Develop and implement programmes to attract and retain members.
- Ensure premium service delivery in all aspects of the club.
Strategic Planning
- Identify and implement growth opportunities for the business.
- Stay updated with industry trends to enhance the club’s offerings and competitiveness.
- Collaborate with marketing teams to promote the club effectively.
Stakeholder Engagement
- Liaise with internal and external stakeholders, including vendors and community partners.
- Report to owners or board members, providing insights into operations and performance.
Qualifications and Skills
- Proven experience in leisure, hospitality, or fitness club management.
- Strong financial acumen with experience in budget management and P&L accountability.
- Leadership and team management expertise.
- Exceptional customer service and communication skills.
- Ability to develop and execute strategic plans.
- Knowledge of health and safety regulations.
Salary: €80.000 - €90.000
Location: Hamburg
Start: ASAP
Languages: German and English
My client is looking for a General Manager who will be responsible for overseeing the day-to-day operations of the leisure club, ensuring exceptional guest experiences, maintaining high operational standards, and driving revenue growth.
This role involves strategic planning, team leadership, and fostering a culture of excellence.
Key Responsibilities
Operational Management
- Ensure seamless daily operations, including facilities, activities, and customer service.
- Implement and uphold health and safety standards.
- Oversee maintenance, cleanliness, and equipment functionality.
Financial and Revenue Management
- Prepare and manage budgets to meet financial targets.
- Develop strategies to drive membership sales, retention, and ancillary revenue streams.
- Monitor financial performance and provide regular reports to stakeholders.
Team Leadership
- Recruit, train, and manage a team of staff, ensuring alignment with the club’s vision.
- Conduct regular performance reviews and provide ongoing coaching.
- Foster a collaborative and motivated work environment.
Customer Experience
- Maintain high levels of customer satisfaction by addressing feedback proactively.
- Develop and implement programmes to attract and retain members.
- Ensure premium service delivery in all aspects of the club.
Strategic Planning
- Identify and implement growth opportunities for the business.
- Stay updated with industry trends to enhance the club’s offerings and competitiveness.
- Collaborate with marketing teams to promote the club effectively.
Stakeholder Engagement
- Liaise with internal and external stakeholders, including vendors and community partners.
- Report to owners or board members, providing insights into operations and performance.
Qualifications and Skills
- Proven experience in leisure, hospitality, or fitness club management.
- Strong financial acumen with experience in budget management and P&L accountability.
- Leadership and team management expertise.
- Exceptional customer service and communication skills.
- Ability to develop and execute strategic plans.
- Knowledge of health and safety regulations.
- Start: ASAP
- Rate: €80k - 90k per year + /
- Location: Hamburg, Germany
- Type: Permanent
- Industry: Management
- Recruiter: COREcruitment
- Tel: +31202620088
- Email: to view click here
- Reference: EP999899023
- Posted: 2025-01-14 09:47:07 -
- View all Jobs from COREcruitment
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