Job Title: F&B manager

Location: Brussels

Start: ASAP

Salary: €5000 + bonus

My client is looking for a Food and Beverage Manager to look after multiple departments excluding the restaurants.

We are looking for a candidate who has experience in a 5

* Luxury Hotel setting, not only will you need to provide excellent customer service but also you will need to be able to address your guests in French, English and Dutch ( this is a non negotiable).

Your Key Responsibilities will be:

Operations Management

• Oversee the daily operations of the F&B department.
• Ensure the cleanliness and maintenance of all F&B areas.
• Implement and monitor standard operating procedures.

Staff Management

• Recruit, train, and supervise F&B staff, including servers, bartenders, and support staff.
• Schedule staff shifts and manage payroll.
• Conduct performance evaluations and provide ongoing training and development.

Customer Service

• Ensure high-quality customer service and satisfaction.
• Handle customer complaints and feedback.
• Develop and implement customer service policies and procedures.

Financial Management

• Prepare and manage the F&B budget.
• Monitor financial performance, including revenue, costs, and profitability.
• Implement cost-control measures and strategies to increase profitability.

Inventory Management

• Oversee inventory levels and ensure adequate supply of food and beverages.
• Manage relationships with suppliers and negotiate contracts.
• Conduct regular inventory audits and manage stock rotation.

Menu Development

• Collaborate with chefs to develop and update menus.
• Ensure menus are in line with current trends and customer preferences.
• Monitor food quality and presentation.

Compliance and Safety

• Ensure compliance with health and safety regulations.
• Implement and monitor food safety and hygiene standards.
• Conduct regular training on health and safety protocols.

Marketing and Promotions

• Develop and execute marketing strategies to attract customers.
• Plan and oversee special events and promotions.
• Manage social media and other promotional activities.

Qualifications

• Education: A degree in hospitality management, business administration, culinary arts, or a related field is often preferred.
• Experience: Several years of experience in F&B management or a supervisory role within the 5
  
  * Luxury Hospitality Industry is regarded very favorable.