IT Technician Trainee

Company: Just IT

We have three ways to start your career in tech; Skills Bootcamps in IT, Data and Software, apprenticeships with great companies and a team of specialist tech recruiters for those who are job-ready.

We are sure we can find the best route into a fantastic tech career for you.
About the role:

Please note to get to the interview stage you will need to join a 12 week government funded training programme delivered by Just IT.

This will be delivered remotely and will provide you the necessary experience and skills required to start the role.

Main responsibilities:
, Provide a single point of contact to internal colleagues reporting IT related incidents.
, Diagnose and resolve technical issues at first level to minimise downtime to colleagues
, Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
, Excellent ability to troubleshoot and problem solve.

Skills required:
, Excellent communication skills.
, A desire to provide customers with excellent services.
, A desire to learn new skills.
, Ability to work in a great team.
, Ability to use problem solving techniques.

Benefits:
Gaining CompTIA A+ Certification
Gaining Microsoft Endpoint Administrator and Microsoft 365 Administrator